Segment Information

12 Months Ended

Dec. 31, 2021

Segment Reporting [Abstract]

Segment Information

19. Segment Information

Segment information is presented in accordance with a “management approach,” which designates the internal reporting used by the Company's Chief Operating Decision Maker (“CODM”) for making decisions and assessing performance as the source of the Company’s reportable segments. The Company’s segments are organized in a manner consistent with which discrete financial information is available and evaluated regularly by the CODM in deciding how to allocate resources and assess performance.

An operating segment is defined as a component of an enterprise that engages in business activities from which it may earn revenue and incur expenses, and about which separate financial information is regularly evaluated by the CODM. The Company’s CODM is the Company’s chief executive officer.

Each of the operating segments are directly responsible for revenue and expenses related to their operations, including direct segment general and administrative expenses. The CODM assesses the performance of each operating segment using information about operating income (loss) as its primary measure of performance, but does not evaluate segments using discrete asset information. There are no inter-segment transactions and the Company does not allocate other expense (income), interest expense (benefit) or income tax expense (benefit) to the operating segments. The accounting policies for segment reporting are the same as for the Company as a whole.

In December 2021, due to the Company’s continued focus on managing costs as a result of COVID-19, the Company changed its internal metric for how the CODM evaluates the business and allocates resources to operating income. In addition, the Company changed its internal segment information reported to the CODM. Certain revenue and expenses previously reported under Other are now included in Commercial and Aviation. All prior year amounts have been reclassified to conform to the Company’s current reporting structure.

The Company’s operating segments are Commercial and Aviation:

• Commercial encompasses the Company's services in healthcare facilities, municipalities, including meter revenue collection and enforcement services, government facilities, hotels, commercial real estate, residential communities, retail, colleges and universities, as well as ancillary services such as shuttle and ground transportation services, valet services, taxi and livery dispatch services and event planning, including shuttle and transportation services.

• Aviation encompasses the Company's services in aviation (i.e., airports, airline and certain hospitality clients with baggage and parking services) as well as ancillary services, which includes shuttle and ground transportation services, valet services, baggage handling, baggage repair and replacement, remote air check-in services, wheelchair assist services and other services.

The Other segment includes costs related to our operational support teams and costs related to the common and shared infrastructure, including finance, accounting, information technology, human resources, procurement and purchasing, legal and corporate development.

Revenue, cost of services, general and administrative expenses, depreciation and amortization, impairment of goodwill and intangible assets and operating income (loss) by operating segment for the years ended December 31, 2021, 2020 and 2019 were as follows:

	Year Ended December 31,
(millions)	2021			2020			2019
Services revenue
Commercial
Lease type contracts	$	206.5		$	180.8		$	378.2
Management type contracts		232.5			218.1			273.0
Total Commercial		439.0			398.9			651.2
Aviation
Lease type contracts		9.1			8.6			30.7
Management type contracts		153.4			141.5			253.0
Total Aviation		162.5			150.1			283.7
Reimbursed management type contract revenue		575.7			537.9			728.8
Total services revenue	$	1,177.2		$	1,086.9		$	1,663.7
Cost of services (exclusive of depreciation and amortization)
Commercial
Lease type contracts	$	165.4		$	187.7		$	345.1
Management type contracts		132.3			128.8			159.6
Lease impairment		3.5			97.1			—
Total Commercial		301.2			413.6			504.7
Aviation
Lease type contracts		5.2			7.3			21.8
Management type contracts		115.2			97.7			180.3
Lease impairment		0.1			—			—
Total Aviation		120.5			105.0			202.1
Reimbursed management type contract expense		575.7			537.9			728.8
Total cost of services (exclusive of depreciation and amortization)	$	997.4		$	1,056.5		$	1,435.6
General and administrative expenses
Commercial	$	21.4		$	18.6		$	31.9
Aviation		11.8			12.0			18.3
Other		55.0			54.8			58.8
Total general and administrative expenses	$	88.2		$	85.4		$	109.0
Depreciation and amortization
Commercial(1)	$	13.5		$	13.5		$	12.4
Aviation(2)		8.4			12.7			14.0
Other		3.2			3.1			3.0
Total depreciation and amortization	$	25.1		$	29.3		$	29.4
Impairment of goodwill and intangible assets
Aviation		—			135.3			—
Total impairment of goodwill and intangible assets	$	—		$	135.3		$	—
Operating income (loss)
Commercial	$	102.9		$	(46.8	)	$	102.2
Aviation		21.8			(114.9	)		49.3
Other		(58.2	)		(57.9	)		(61.8	)
Total operating income (loss)	$	66.5		$	(219.6	)	$	89.7

(1) Includes depreciation and amortization expenses related to cost of services activities of $7.9 million, $7.6 million and $6.6 million during the years ended December 31, 2021, 2020 and 2019, respectively.

(2) Includes depreciation and amortization expenses related to cost of services activities of $4.6 million, $4.1 million and $3.0 million during the years ended December 31, 2021, 2020, and 2019 respectively.