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CONSOLIDATED STATEMENTS OF OPERATIONS - (UNAUDITED) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Income Statement [Abstract]        
Revenue from Contract with Customer, Excluding Assessed Tax $ 37,966 $ 39,656 $ 112,218 $ 118,340
Cost of sales 9,328 7,711 25,044 23,253
Gross profit 28,638 31,945 87,174 95,087
Operating expenses:        
Commissions and incentives 15,089 16,696 45,308 48,190
Selling and administrative expenses 6,639 8,951 20,659 24,908
Depreciation and amortization expense 468 519 1,525 1,564
Other operating costs 5,062 5,214 15,180 16,721
Total operating expenses 27,258 31,380 82,672 91,383
Income from operations 1,380 565 4,502 3,704
Interest income (expense), net 10 (12) 73 (83)
Other income (expense), net 248 (430) 206 554
Income before income taxes 1,638 123 4,781 4,175
Income tax (provision) benefit (22) (1,613) 753 (2,991)
Net income (loss) $ 1,616 $ (1,490) $ 5,534 $ 1,184
Earnings per common share:        
Basic (in dollars per share) $ 0.77 $ (0.62) $ 2.42 $ 0.50
Diluted (in dollars per share) $ 0.76 $ (0.62) $ 2.38 $ 0.47
Weighted-average common shares outstanding:        
Basic (in shares) 2,098 2,391 2,286 2,393
Diluted (in shares) 2,135 2,391 2,312 2,450