Facilities Realignment (Tables)

12 Months Ended

Dec. 31, 2012

Restructuring and Related Activities [Abstract]

Schedule of Restructuring and Related Costs [Table Text Block]

A summary of the significant components of the facility realignment charges for the years ended December 31, 2011 and 2012 by segment is as follows:



	Sales		Marketing		Discontinued
2011	Services		Services		Operations		Total
Facility lease obligations	$	—	$	—	$	392	$	392
Asset impairments	—		—		—		—
Related charges	—		—		—		—
Total facility realignment charge	$	—	$	—	$	392	$	392
2012
Facility lease obligations	$	—	$	637	$	78	$	715
Asset impairments	—		69		—		69
Related charges	—		—		—		—
Total facility realignment charge	$	—	$	706	$	78	$	784

Schedule of Restructuring Reserve by Type of Cost [Table Text Block]

The following table presents a reconciliation of the restructuring charges in the years ended 2012 and 2011 to the balances as of December 31, 2012 and 2011, which is included in other accrued expenses ($1.5 million and $1.8 million, respectively) and in long-term liabilities ($1.8 million and $2.7 million, respectively):



	Sales Services			Marketing Services		Discontinued Operations			Total
Balance as of January 1, 2011	$	5,029		$	—	$	1,272		$	6,301
Accretion	132			—		27			159
Adjustments	(158		)	—		364			206
Payments	(1,586		)	—		(591		)	(2,177		)
Balance as of December 31, 2011	3,417			—		1,072			4,489
Accretion	112			—		30			142
Adjustments	—			637		78			715
Payments	(1,502		)	—		(565		)	(2,067		)
Balance as of December 31, 2012	$	2,027		$	637	$	615		$	3,279

- Definition

Tabular disclosure of restructuring and related costs by type of restructuring including the description of the restructuring costs, such as the expected cost; the costs incurred during the period; the cumulative costs incurred as of the balance sheet date; the income statement caption within which the restructuring charges recognized for the period are included; and changes to an entity's restructuring reserve that occurred during the period associated with the exit from or disposal of business activities or restructurings for each major type of cost.

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- Definition

Tabular disclosure of an entity's restructuring reserve that occurred during the period associated with the exit from or disposal of business activities or restructurings for each major type of cost. This element may also include a description of any reversal and other adjustment made during the period to the amount of an accrued liability for restructuring activities. This element may be used to encapsulate the roll forward presentations of an entity's restructuring reserve by type of cost and in total, and explanation of changes that occurred in the period.

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