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Property and Equipment (Details) (USD $)
In Thousands, unless otherwise specified
12 Months Ended
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2012
Summary of property and equipment      
Property and equipment, at cost $ 185,229us-gaap_PropertyPlantAndEquipmentGross $ 183,746us-gaap_PropertyPlantAndEquipmentGross  
Accumulated depreciation (92,925)us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment (111,108)us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment  
Property and equipment, net 92,304us-gaap_PropertyPlantAndEquipmentNet 72,638us-gaap_PropertyPlantAndEquipmentNet  
Depreciation 14,634us-gaap_DepreciationNonproduction 12,834us-gaap_DepreciationNonproduction 13,211us-gaap_DepreciationNonproduction
Leasehold improvements      
Summary of property and equipment      
Property and equipment, at cost 21,039us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_LeaseholdImprovementsMember
19,991us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_LeaseholdImprovementsMember
 
Leasehold improvements | Minimum      
Summary of property and equipment      
Estimated useful lives 1 year    
Leasehold improvements | Maximum      
Summary of property and equipment      
Estimated useful lives 15 years    
Furniture and fixtures      
Summary of property and equipment      
Property and equipment, at cost 29,462us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_FurnitureAndFixturesMember
32,688us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_FurnitureAndFixturesMember
 
Furniture and fixtures | Minimum      
Summary of property and equipment      
Estimated useful lives 3 years    
Furniture and fixtures | Maximum      
Summary of property and equipment      
Estimated useful lives 10 years    
Equipment      
Summary of property and equipment      
Property and equipment, at cost 20,829us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_MachineryAndEquipmentMember
19,984us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_MachineryAndEquipmentMember
 
Equipment | Minimum      
Summary of property and equipment      
Estimated useful lives 3 years    
Equipment | Maximum      
Summary of property and equipment      
Estimated useful lives 26 years    
Computer software      
Summary of property and equipment      
Property and equipment, at cost 74,506us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_SoftwareAndSoftwareDevelopmentCostsMember
80,692us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_SoftwareAndSoftwareDevelopmentCostsMember
 
Computer software | Minimum      
Summary of property and equipment      
Estimated useful lives 1 year    
Computer software | Maximum      
Summary of property and equipment      
Estimated useful lives 10 years    
Data processing equipment      
Summary of property and equipment      
Property and equipment, at cost 23,684us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_ComputerEquipmentMember
22,374us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_ComputerEquipmentMember
 
Data processing equipment | Minimum      
Summary of property and equipment      
Estimated useful lives 1 year    
Data processing equipment | Maximum      
Summary of property and equipment      
Estimated useful lives 5 years    
Buildings      
Summary of property and equipment      
Property and equipment, at cost 11,905us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_BuildingMember
6,077us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_BuildingMember
 
Buildings | Minimum      
Summary of property and equipment      
Estimated useful lives 1 year    
Buildings | Maximum      
Summary of property and equipment      
Estimated useful lives 40 years    
Land      
Summary of property and equipment      
Property and equipment, at cost 3,804us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_LandMember
1,940us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_LandMember
 
Property and equipment under capital leases      
Summary of property and equipment      
Property and equipment, at cost 2,000us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_AssetsHeldUnderCapitalLeasesMember
1,900us-gaap_PropertyPlantAndEquipmentGross
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_AssetsHeldUnderCapitalLeasesMember
 
Accumulated depreciation $ 900us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_AssetsHeldUnderCapitalLeasesMember
$ 900us-gaap_AccumulatedDepreciationDepletionAndAmortizationPropertyPlantAndEquipment
/ us-gaap_PropertyPlantAndEquipmentByTypeAxis
= us-gaap_AssetsHeldUnderCapitalLeasesMember