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Revenue Recognition, Accounts Receivable (Details) - USD ($)
$ in Millions
Mar. 31, 2018
Dec. 31, 2017
Accounts receivable    
Customer and agents $ 867 $ 861
Other 88 $ 100
Accounts receivable from contract with customer    
Accounts receivable    
Customer and agents 863  
Other 66  
Total [1] $ 929  
[1] These amounts do not include accounts receivable related to revenues outside the scope of ASU 2014-09; therefore, accounts receivable line items presented in this table will not agree to amounts presented in the Consolidated Balance Sheet.