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Reclassification Adjustments Out of Accumulated Other Comprehensive Loss, Reclassifications (Details) (USD $)	3 Months Ended
	Mar. 31, 2013	Mar. 31, 2012
Amount Reclassified From Accumulated Other Comprehensive Loss [Line Items]
Income tax	$ 4,180,000	$ 27,412,000
Cost of services and products	559,892,000	509,211,000
Selling, general and administrative	486,903,000	507,599,000
Amount reclassified from accumulated other comprehensive loss \| Retirement plan
Amount Reclassified From Accumulated Other Comprehensive Loss [Line Items]
Amounts reclassified from accumulated other comprehensive loss to operating expenses	(200,000)
Income tax	(100,000)
Cost of services and products	(200,000)
Selling, general and administrative	$ (100,000)

The sum of the current income tax expense or benefit and the deferred income tax expense or benefit pertaining to continuing operations.

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- Definition

The aggregate total costs related to selling a firm's product and services, as well as all other general and administrative expenses. Direct selling expenses (for example, credit, warranty, and advertising) are expenses that can be directly linked to the sale of specific products. Indirect selling expenses are expenses that cannot be directly linked to the sale of specific products, for example telephone expenses, Internet, and postal charges. General and administrative expenses include salaries of non-sales personnel, rent, utilities, communication, etc.

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