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Business Segments
9 Months Ended
Sep. 30, 2021
Segment Reporting [Abstract]  
Business Segments BUSINESS SEGMENTS
Beginning in the 2021 first quarter, we modified our segment structure due to a change in the way our chief operating decision maker evaluates results and allocates resources within the Company, resulting in the following two operating segments, both of which meet the applicable accounting criteria for separate disclosure as a reportable business segment: U.S. & Canada and International. We revised the prior period amounts shown in the tables below to conform to our current presentation.
We evaluate the performance of our operating segments using “segment profit/loss” which is based largely on the results of the segment without allocating corporate expenses, income taxes, indirect general, administrative, and other expenses, merger-related costs, or most above-property restructuring charges. We assign gains and losses, equity in earnings or losses, direct general, administrative, and other expenses, and other restructuring charges to each of our segments. “Unallocated corporate and other” includes a portion of our revenues (including license fees we receive from our credit card programs), fees from vacation ownership licensing agreements, revenues and expenses for our Loyalty Program, general, administrative, and other expenses, restructuring and merger-related charges, equity in earnings or losses, and other gains or losses that we do not allocate to our segments.
Our chief operating decision maker monitors assets for the consolidated Company but does not use assets by operating segment when assessing performance or making operating segment resource allocations.
Segment Revenues
The following tables present our revenues disaggregated by segment and major revenue stream for the 2021 third quarter, 2020 third quarter, 2021 first three quarters, and 2020 first three quarters:
Three Months Ended September 30, 2021
($ in millions)U.S. & CanadaInternationalTotal
Gross fee revenues$478 $156 $634 
Contract investment amortization(15)(6)(21)
Net fee revenues463 150 613 
Owned, leased, and other revenue93 134 227 
Cost reimbursement revenue
2,450 337 2,787 
Total reportable segment revenue$3,006 $621 $3,627 
Unallocated corporate and other
319 
Total revenue
$3,946 
Three Months Ended September 30, 2020
($ in millions)U.S. & CanadaInternationalTotal
Gross fee revenues$201 $89 $290 
Contract investment amortization(43)(5)(48)
Net fee revenues158 84 242 
Owned, leased, and other revenue36 63 99 
Cost reimbursement revenue
1,392 212 1,604 
Total reportable segment revenue$1,586 $359 $1,945 
Unallocated corporate and other
309 
Total revenue
$2,254 
Nine Months Ended September 30, 2021
($ in millions)U.S. & CanadaInternationalTotal
Gross fee revenues$1,101 $375 $1,476 
Contract investment amortization(41)(15)(56)
Net fee revenues1,060 360 1,420 
Owned, leased, and other revenue185 320 505 
Cost reimbursement revenue
5,810 854 6,664 
Total reportable segment revenue$7,055 $1,534 $8,589 
Unallocated corporate and other
822 
Total revenue
$9,411 
Nine Months Ended September 30, 2020
($ in millions)U.S. & CanadaInternationalTotal
Gross fee revenues$720 $226 $946 
Contract investment amortization(76)(18)(94)
Net fee revenues644 208 852 
Owned, leased, and other revenue155 250 405 
Cost reimbursement revenue
5,686 727 6,413 
Total reportable segment revenue$6,485 $1,185 $7,670 
Unallocated corporate and other
729 
Total revenue
$8,399 
Segment Profit and Loss
Three Months Ended Nine Months Ended
($ in millions)September 30, 2021September 30, 2020September 30, 2021September 30, 2020
U.S. & Canada$485 $66 $972 $188 
International86 11 142 (179)
Unallocated corporate and other
(194)157 (181)152 
Interest expense, net of interest income(99)(107)(301)(313)
(Provision) benefit for income taxes(58)(27)(1)49 
Net income (loss)$220 $100 $631 $(103)