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Segment Information (Segment Reporting Information) (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2013
Sep. 30, 2012
Sep. 30, 2013
segment
Sep. 30, 2012
Dec. 31, 2012
Segment Reporting Information [Line Items]          
Assets $ 40,220   $ 40,220   $ 43,445
Operating Revenues 7,530 7,050 22,717 21,017  
Cost of services and products 3,154 3,428 10,158 10,410  
Selling, general and administration expense 5,218 6,230 18,899 17,241  
Loss on disposal and restructuring costs 404   404    
Depreciation and amortization 956 1,411 2,919 3,986  
Total operating expenses 9,732 11,069 32,380 31,637  
Operating income (loss) (2,202) (4,019) (9,663) (10,620)  
Number of segments     2    
Unified Communications [Member]
         
Segment Reporting Information [Line Items]          
Assets 22,383   22,383   23,500
Operating Revenues 4,043 3,621 11,919 10,147  
Cost of services and products 2,009 2,165 6,594 6,669  
Selling, general and administration expense 3,598 4,179 12,202 11,215  
Loss on disposal and restructuring costs 404   404    
Depreciation and amortization 595 529 1,777 1,423  
Total operating expenses 6,606 6,873 20,977 19,307  
Operating income (loss) (2,563) (3,252) (9,058) (9,160)  
Telephone [Member]
         
Segment Reporting Information [Line Items]          
Assets 17,837   17,837   19,945
Operating Revenues 3,487 3,429 10,798 10,870  
Cost of services and products 1,145 1,263 3,564 3,741  
Selling, general and administration expense 1,620 2,051 6,697 6,026  
Depreciation and amortization 361 882 1,142 2,563  
Total operating expenses 3,126 4,196 11,403 12,330  
Operating income (loss) $ 361 $ (767) $ (605) $ (1,460)