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Revenue Recognition Revenue Recognition
3 Months Ended
Mar. 31, 2019
Revenue from Contract with Customer [Abstract]  
Revenue Recognition
Note 3
Revenue Recognition
On January 1, 2018, we adopted the new revenue recognition standard by applying the modified retrospective approach to those contracts which were not completed as of January 1, 2018. Results for reporting periods beginning after January 1, 2018 are presented under the new revenue recognition standard.
We recorded a net decrease to opening retained deficit of $1.0 million as of January 1, 2018 due to the cumulative impact of adopting the new revenue recognition standard. This impact primarily related to licensing of our RealPlayer product and full recognition of non-recurring engineering fees, which were previously deferred and amortized over the life of the contract.
We generate all of our revenue through contracts with customers. Revenue is either recognized over time as the service is provided, or at a point in time when the product is transferred to the customer, depending on the contract type. Our performance obligations typically have an original duration of one year or less.
Napster revenue arrangements include subscription services to the Napster music streaming service sold either directly to end users (direct to consumer) or through partners (business to business), who are generally telecommunications companies, that bundle the subscription with their own services or collect payment for the stand-alone subscriptions from their end customers. Napster also sells subscriptions to third parties to provide access to the Napster platform that is typically embedded in the third party's branded or co-branded service. Such subscriptions are included in the business to business sales channel.
For services sold through third parties to end customers, we evaluate the presentation of revenue on a gross or net basis based on whether we control the service provided to the end-user and are the principal (i.e. “gross”), or we arrange for other parties to provide the service to the end-user and are an agent (i.e. “net”). In our Napster business to business revenue stream, we generally operate as a principal in arrangements with end customers as we maintain control over the service prior to being transferred to the end customer.
Certain business to business customer arrangements include variable consideration based on usage. We estimate variable consideration as part of the total transaction price that is allocated to performance obligations, or distinct service periods within a performance obligation, on a relative standalone selling price basis.
Revenues related to Napster subscription services are recognized ratably over the contract period, typically 30 days. Direct to consumer subscriptions are paid in advance, typically on a monthly basis. Subscription services offered to businesses are invoiced on a monthly basis and the timing of payment generally does not vary significantly from the timing of invoice.
Disaggregation of Revenue
The following table presents our disaggregated revenue by source and segment (in thousands):
 
 
Quarter Ended March 31, 2019
 
 
Consumer Media
 
Mobile Services
 
Games
 
Napster
Business Line
 
 
 
 
 
 
 
 
Software License
 
$
735

 
$
599

 
$

 
$

Subscription Services
 
1,088

 
6,340

 
2,985

 
24,337

Product Sales
 
219

 

 
1,988

 

Advertising and Other
 
444

 

 
737

 

Total
 
$
2,486

 
$
6,939

 
$
5,710

 
$
24,337

 
 
 
 
 
 
 
 
 
 
 
Quarter Ended March 31, 2018
 
 
Consumer Media
 
Mobile Services
 
Games
 
Napster
Business Line
 
 
 
 
 
 
 
 
Software License
 
$
3,337

 
$
1,335

 
$

 
$

Subscription Services
 
1,285

 
7,369

 
2,693

 

Product Sales
 
340

 

 
2,402

 

Advertising and Other
 
521

 

 
368

 

Total
 
$
5,483

 
$
8,704

 
$
5,463

 
$

 
 
 
 
 
 
 
 
 
The following table presents our disaggregated revenue by sales channel (in thousands):
 
 
Quarter Ended March 31, 2019
 
 
Consumer Media
 
Mobile Services
 
Games
 
Napster
Sales Channel
 
 
 
 
 
 
 
 
Business to Business
 
$
1,178

 
$
6,817

 
$
1,036

 
$
12,095

Direct to Consumer
 
1,308

 
122

 
4,674

 
12,242

Total
 
$
2,486

 
$
6,939

 
$
5,710

 
$
24,337

 
 
 
 
 
 
 
 
 
 
 
Quarter Ended March 31, 2018
 
 
Consumer Media
 
Mobile Services
 
Games
 
Napster
Sales Channel
 
 
 
 
 
 
 
 
Business to Business
 
$
3,858

 
$
8,530

 
$
751

 
$

Direct to Consumer
 
1,625

 
174

 
4,712

 

Total
 
$
5,483

 
$
8,704

 
$
5,463

 
$


Contract Balances
The timing of revenue recognition may differ from the timing of invoicing to our customers. We record accounts receivable when the right to consideration becomes unconditional, except for the passage of time. For certain contracts, payment schedules may exceed one year; for those contracts we recognize a long-term receivable. As of March 31, 2019 and December 31, 2018, our balance of long-term accounts receivable was insignificant and $0.7 million, respectively, and is included in other long-term assets on our condensed consolidated balance sheets. The decrease in this balance from December 31, 2018 to March 31, 2019 is primarily due to the timing of expected cash receipts. During the quarter ended March 31, 2019, we recorded no impairments to our contract assets.
We record deferred revenue when cash payments are received or due in advance of our completion of the underlying performance obligation. As of March 31, 2019, we had a deferred revenue balance of $6.3 million, an increase of $3.9 million from December 31, 2018, primarily due to deferred revenue associated with Napster.
Practical Expedients
For those contracts for which we recognize revenue at the amount to which we have the right to invoice for service performed, we do not disclose the value of any unsatisfied performance obligations. We also do not disclose the remaining unsatisfied performance obligations which have an original duration of one year or less. Additionally, we immediately expense sales commissions when incurred as the amortization period would have been less than one year. These costs are recorded within sales and marketing expense.