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Reportable Segment Information
 9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Reportable Segment Information Reportable Segment Information

Hotel Franchising: Hotel Franchising includes the Company's hotel franchising operations consisting of its fourteen brands. The fourteen brands are aggregated within this segment considering their similar economic characteristics, types of customers, distribution channels and regulatory business environments. Revenues from the hotel franchising business include royalty fees, initial franchise and relicensing fees, marketing and reservation system fees, procurement services revenue and other hotel franchising related revenue. The Company is obligated under its hotel franchise agreements to provide marketing and reservation services appropriate for the operation of its systems. These services do not represent separate reportable segments as their operations are directly related to the Company's hotel franchising business. The revenues received from franchisees that are used to pay for part of the Company's ongoing operations are included in hotel franchising revenues and are offset by the related expenses paid for marketing and reservation activities to calculate hotel franchising operating income.
The Company evaluates its hotel franchising segment based primarily on the results of the segment without allocating corporate expenses, income taxes or indirect general and administrative expenses, which are included in the Corporate & Other column. Corporate & Other revenues include owned hotel revenues and rental income related to a commercial office building owned by the Company, as well as revenues related to the Company's SaaS technology solutions divisions which provide cloud-based property management software to non-franchised hoteliers. Equity in earnings or losses from hotel franchising related joint ventures is allocated to the Company's hotel franchising segment. The Company does not allocate interest expense, interest income, other gains and losses or income taxes to its segments.
Intersegment revenue adjustment is from the elimination of Hotel Franchising revenue which include royalty and marketing and reservation system fees charged to our owned hotels against franchise fee expense recognized by our owned hotels in Corporate & Other operating income (loss).
Our President and Chief Executive Officer, who is our chief operating decision maker, does not use assets by operating segment when assessing performance or making operating segment resource allocations and therefore assets by segment are not disclosed below.
The following table presents the financial information for the Company's segments:
 
Three Months Ended September 30, 2020
 
Three Months Ended September 30, 2019
(in thousands)
Hotel
Franchising
 
Corporate &
Other
 
Intersegment Eliminations
 
Consolidated
 
Hotel
Franchising
 
Corporate &
Other
 
Intersegment Eliminations
 
Consolidated
Revenues
$
204,717

 
$
6,368

 
$
(314
)
 
$
210,771

 
$
301,280

 
$
10,209

 
$
(757
)
 
$
310,732

Operating income (loss)
$
70,940

 
$
(19,874
)
 
$
—

 
$
51,066

 
$
116,227

 
$
(13,807
)
 
$
—

 
$
102,420

Income (loss) before income taxes
$
69,208

 
$
(45,114
)
 
$
—

 
$
24,094

 
$
109,828

 
$
(23,904
)
 
$
—

 
$
85,924

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2020
 
Nine Months Ended September 30, 2019
(in thousands)
Hotel
Franchising
 
Corporate &
Other
 
Intersegment Eliminations
 
Consolidated
 
Hotel
Franchising
 
Corporate &
Other
 
Intersegment Eliminations
 
Consolidated
Revenues
$
560,082

 
$
21,785

 
$
(1,188
)
 
$
580,679

 
$
829,901

 
$
17,592

 
$
(757
)
 
$
846,736

Operating income (loss)
$
154,770

 
$
(49,514
)
 
$
—

 
$
105,256

 
$
306,020

 
$
(56,013
)
 
$
—

 
$
250,007

Income (loss) before income taxes
$
147,598

 
$
(95,983
)
 
$
—

 
$
51,615

 
$
296,469

 
$
(79,912
)
 
$
—

 
$
216,557