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Segment Reporting
12 Months Ended
Dec. 31, 2012
Text Block [Abstract]  
Segment Reporting
Segment Reporting
We have three reportable segments: Intermec-branded products, Intermec-branded services and Voice solutions. Our three reportable segments provide our customers with the following products and services:
Intermec-branded products
 
Design, development, manufacture, sale and resale of mobile computing products, bar code scanners, wired and wireless bar code printers and label media products, and RFID products and license fees.
 
 
 
Intermec-branded services
 
Managed services, customer support, product maintenance and professional services related to products, and systems integration.
 
 
 
Voice solutions
 
Voice data collection terminals, and professional services related to these products.
We have two measures of segment performance: revenue and gross profit. Performance and resource allocation are primarily measured by sales and standard gross profit. All other earnings, costs, and expenses are aggregated and reported on a consolidated basis. Our Interim CEO, who is our chief operating decision maker, evaluates revenue performance of product lines, both domestically and internationally. However, operating, strategic, and resource allocation decisions are based primarily on the overall performance in each operating segment. It is not practicable to segregate total assets by segment. Our operating segments have distinct products and services, and therefore intersegment revenues are minimal. Total assets for the years ended December 31, 2012 and 2011 were $556.3 million and $869.3 million, respectively.
The following table sets forth our operations by reportable segment (in thousands):

Year Ended December 31,

2012
 
2011
 
2010
Revenues:
 
 
 
 
 
Intermec-branded products
$
529,604

 
$
598,842

 
$
545,258

Intermec-branded services
138,246

 
143,127

 
133,853

Voice solutions
122,243

 
106,212

 

Total
$
790,093

 
$
848,181

 
$
679,111

Gross profit:
 
 
 
 
 
Intermec-branded products
$
189,114

 
$
238,948

 
$
204,038

Intermec-branded services
53,858

 
51,094

 
53,554

Voice solutions
73,068

 
56,695

 

Total
$
316,040

 
$
346,737

 
$
257,592


For the years ended December 31, 2012, 2011 and 2010, one customer accounted for more than 10% of our consolidated revenues. Total sales to this customer were $164.9 million, $187.4 million, and $156.8 million for the years ended December 31, 2012, 2011 and 2010, respectively, and primarily related to Intermec-branded product sales. Revenues from this customer are reported within each of our segments.
The following table sets forth our revenues by product line and service (in thousands):

Year Ended December 31,

2012
 
2011
 
2010
Intermec-branded:
 
 
 
 
 
Systems and solutions
$
380,729

 
$
423,434

 
$
381,618

Printer and media
148,875

 
175,408

 
163,640

Service
138,246

 
143,127

 
133,853

Voice Solutions
122,243

 
106,212

 

Total
$
790,093

 
$
848,181

 
$
679,111


Revenues by geographic region are determined based on the location of the customer. European revenues and long-lived assets relate primarily to the United Kingdom, Germany and France. No individual country, other than the U.S., exceeds 10% of consolidated revenues. The following table sets forth our revenues by geographic region (in thousands):

Year Ended December 31,

2012
 
2011
 
2010
North America
$
399,708

 
$
408,307

 
$
344,100

Europe, Middle East and Africa (EMEA)
231,030

 
275,365

 
212,998

Latin America and Mexico (LATAM)
101,075

 
102,587

 
76,205

Asia Pacific (ASIAPAC)
58,280

 
61,922

 
45,808

Total
$
790,093

 
$
848,181

 
$
679,111

The following table sets forth our property, plant and equipment, net, by geographic region (in thousands):

Year Ended December 31,

2012
 
2011
North America
$
35,953

 
$
37,133

Europe, Middle East and Africa (EMEA)
2,048

 
2,104

Latin America and Mexico (LATAM)
997

 
1,192

Asia Pacific (ASIAPAC)
5,329

 
6,657

Total
$
44,327

 
$
47,086


As at December 31, 2012, long-lived assets attributable to countries outside of the U.S. comprised 19% of total long-lived assets. The largest components of these assets are attributable to Singapore.