SEGMENT REPORTING

3 Months Ended

Mar. 31, 2024

Segment Reporting [Abstract]

SEGMENT REPORTING

SEGMENT REPORTING

Our reportable segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. We identify two reportable segments in addition to All Other and Corporate as summarized below:

•North American Surface Transportation—NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST include truckload and less than truckload (“LTL”) transportation services.

•Global Forwarding—Global Forwarding provides global logistics services through an international network of offices in North America, Europe, Asia, Oceania, South America, and the Middle East and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, air freight services, and customs brokerage.

•All Other and Corporate—All Other and Corporate includes our Robinson Fresh and Managed Services segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Robinson Fresh provides sourcing services including the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items. Managed Services provides Transportation Management Services, or Managed TMS®. Other Surface Transportation revenues are primarily earned by our Europe Surface Transportation segment. Europe Surface Transportation provides transportation and logistics services including truckload and LTL services across Europe.

The internal reporting of segments is defined, based in part, on the reporting and review process used by our chief operating decision maker (“CODM”), our Chief Executive Officer. The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies located in Note 1 of the Notes to Consolidated Financial Statements in our Annual Report on Form 10-K for the year ended December 31, 2023. We do not report our intersegment revenues by reportable segment to our CODM and do not believe they are a meaningful metric for evaluating the performance of our reportable segments.

Reportable segment information is as follows (dollars in thousands):

	NAST		Global Forwarding		All Other and Corporate		Consolidated
Three Months Ended March 31, 2024
Total revenues	$	3,000,313	$	858,637	$	553,361	$	4,412,311
Income (loss) from operations	108,895		31,552		(13,314)		127,133
Depreciation and amortization	5,350		2,844		15,684		23,878
Total assets(1)	3,065,996		1,257,675		1,148,417		5,472,088
Average employee headcount	6,004		4,876		4,110		14,990
	NAST		Global Forwarding		All Other and Corporate		Consolidated
Three Months Ended March 31, 2023
Total revenues	$	3,304,187	$	789,978	$	517,505	$	4,611,670
Income (loss) from operations	134,022		30,116		(3,105)		161,033
Depreciation and amortization	5,651		5,480		13,249		24,380
Total assets(1)	3,240,898		1,194,575		1,160,111		5,595,584
Average employee headcount	6,870		5,471		4,561		16,902

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(1) All cash and cash equivalents are included in All Other and Corporate.