SEGMENT REPORTING

12 Months Ended

Dec. 31, 2023

Segment Reporting [Abstract]

SEGMENT REPORTING

SEGMENT REPORTING

Our segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. The internal reporting of segments is defined, based in part, on the reporting and review process used by our chief operating decision maker (“CODM”), our Chief Executive Officer. The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies. We do not report our intersegment revenues by segment to our CODM and do not believe they are a meaningful metric for evaluating the performance of our reportable segments. We identify two reportable segments as follows:

•North American Surface Transportation: NAST provides freight transportation services across North America through a network of offices in the U.S., Canada, and Mexico. The primary services provided by NAST are truckload and less than truckload (“LTL”) transportation services.

•Global Forwarding: Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Oceania, South America, and the Middle East and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, air freight services, and customs brokerage.

•All Other and Corporate: All Other and Corporate includes our Robinson Fresh and Managed Services segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Robinson Fresh provides sourcing services including the buying, selling, and/or marketing of fresh fruits, vegetables, and other value-added perishable items. Managed Services provides Transportation Management Services, or Managed TMS. Other Surface Transportation revenues are primarily earned by our Europe Surface Transportation segment. Europe Surface Transportation provides transportation and logistics services including truckload and LTL transportation services across Europe.

Reportable segment information as of, and for the years ended, December 31, 2023, 2022, and 2021, is as follows (dollars in thousands):

	NAST		Global Forwarding		All Other and Corporate		Consolidated
Twelve Months Ended December 31, 2023
Total revenues	$	12,471,075	$	2,997,704	$	2,127,664	$	17,596,443
Income (loss) from operations	459,960		85,830		(31,183)		514,607
Depreciation and amortization	23,027		19,325		56,633		98,985
Total assets(1)	3,008,459		1,094,895		1,121,926		5,225,280
Average employee headcount	6,469		5,222		4,350		16,041

	NAST		Global Forwarding		All Other and Corporate		Consolidated
Twelve Months Ended December 31, 2022
Total revenues	$	15,827,467	$	6,812,008	$	2,057,150	$	24,696,625
Income (loss) from operations	833,302		449,364		(15,884)		1,266,782
Depreciation and amortization	23,643		21,835		47,298		92,776
Total assets(1)	3,304,480		1,507,913		1,142,171		5,954,564
Average employee headcount	7,365		5,712		4,524		17,601

	NAST		Global Forwarding		All Other and Corporate		Consolidated
Twelve Months Ended December 31, 2021
Total revenues	$	14,507,917	$	6,729,790	$	1,864,431	$	23,102,138
Income (loss) from operations	585,351		510,756		(13,999)		1,082,108
Depreciation and amortization	26,243		22,823		42,193		91,259
Total assets(1)	3,349,578		2,843,239		835,295		7,028,112
Average employee headcount	6,764		5,071		3,926		15,761

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(1) All cash and cash equivalents and certain owned properties are included in All Other and Corporate.

The following table presents our total revenues (based on location of the customer) and long-lived assets (including other intangible assets and other assets) by geographic regions (in thousands): 

	For the year ended December 31,
	2023		2022		2021
Total revenues
U.S.	$	14,795,659	$	20,696,448	$	19,494,969
Other locations	2,800,784		4,000,177		3,607,169
Total revenues	$	17,596,443	$	24,696,625	$	23,102,138

	As of December 31,
	2023		2022		2021
Long-lived assets
U.S.	$	728,538	$	751,984	$	587,339
Other locations	142,448		142,529		151,866
Total long-lived assets	$	870,986	$	894,513	$	739,205