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CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Revenues:      
Total revenues $ 15,309,508 $ 16,631,172 $ 14,869,380
Costs and expenses:      
Personnel expenses 1,298,528 1,343,542 1,179,527
Other selling, general, and administrative expenses 497,806 449,610 413,404
Total costs and expenses 14,519,532 15,719,089 14,094,261
Income from operations 789,976 912,083 775,119
Interest and other expenses (47,719) (31,810) (46,656)
Income before provision for income taxes 742,257 880,273 728,463
Provision for income taxes 165,289 215,768 223,570
Net income 576,968 664,505 504,893
Other comprehensive (loss) income (4,214) (53,475) 42,982
Comprehensive income $ 572,754 $ 611,030 $ 547,875
Basic net income per share (in dollars per share) $ 4.21 $ 4.78 $ 3.59
Diluted net income per share (in dollars per share) $ 4.19 $ 4.73 $ 3.57
Basic weighted average shares outstanding (in shares) 136,955 139,010 140,610
Dilutive effect of outstanding stock awards (in shares) 780 1,395 772
Diluted weighted average shares outstanding (in shares) 137,735 140,405 141,382
Transportation      
Revenues:      
Total revenues $ 14,322,295 $ 15,515,921 $ 13,502,906
Costs and expenses:      
Purchased services and products 11,839,433 12,922,177 11,257,290
Sourcing      
Revenues:      
Total revenues 987,213 1,115,251 1,366,474
Costs and expenses:      
Purchased services and products $ 883,765 $ 1,003,760 $ 1,244,040