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SCHEDULE II. VALUATION AND QUALIFYING ACCOUNTS
12 Months Ended
Dec. 31, 2019
SEC Schedule, 12-09, Valuation and Qualifying Accounts [Abstract]  
SCHEDULE II. VALUTAION AND QUALIFYING ACCOUNTS
SCHEDULE II. VALUATION AND QUALIFYING ACCOUNTS
Allowance for Doubtful Accounts
The transactions in the allowance for doubtful accounts for the years ended December 31, were as follows (in thousands): 
201920182017
Balance, beginning of year$41,131  $42,409  $39,543  
Provision5,853  15,634  13,489  
Write-offs(14,146) (16,912) (10,623) 
Balance, end of year$32,838  $41,131  $42,409  

(b)  Index to Exhibits-Any document incorporated by reference is identified by a parenthetical referencing the SEC filing which included the document. We will furnish a copy of any Exhibit at no cost to a security holder upon request.