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Subsequent Events
12 Months Ended
Dec. 31, 2022
Subsequent Events  
Subsequent Events

18.Subsequent Events

On February 23, 2023, our parent, DISH Network, announced on its earnings call that it had experienced a network outage that affected internal servers and IT telephony. We immediately activated our incident response and business continuity plans designed to contain, assess and remediate the situation. The services of cyber-security experts and outside advisors were retained to assist in the evaluation of the situation. We have determined that the outage was due to a cyber-security incident and notified appropriate law enforcement authorities.

On February 27, 2023, we became aware that certain data was extracted from our IT systems as part of this incident. It is possible the investigation will reveal that the extracted data includes personal information.  The measures described above are continuing while we, with the assistance of third-party experts and advisors, investigate the extent of the cyber-security incident.

The forensic investigation and assessment of the impact of this incident is ongoing. DISH TV and SLING TV remain operational; however our internal communications, customer call centers and internet sites have been affected. We are actively engaged in restoring the affected systems and are making steady progress.

During the quarter ending March 31, 2023, we are incurring certain cyber-security-related expenses, including costs to remediate the incident and provide additional customer support, and expect to incur additional expense in future periods resulting from the cyber-security incident. The cyber-security incident may also affect certain operating metrics, including, but not limited to, our subscriber activation and churn and may adversely affect our financial condition, results of operations and cash flows. Although the extent of any such adverse impact has not been determined, it may be material.