Chordiant Targeted Business Model
Revenue
	License Revenue	35% to 50%
	Service Revenue	50% to 65%
Margins
	License Margin	95% to 97%
	Services Margin	45% to 55%
	Gross Margin	70% to 72%
Operating Expenses
	Sales & Marketing	27% to 26%
	Research & Development	20% to 19%
	General & Administrative	13% to 12%
	Total Opex	60% to 57%
Operating Income (Non-GAAP)*		10% to 15%
*Excludes stock-based compensation, intangible amortization, and non-recurring charges