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Retirement-Related Benefits - Schedule of Contribution Expense Related to Defined Contribution Plans (Details) - USD ($)
$ in Millions
12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Contribution expense from retirement plans [Line Items]      
Total contribution expense for defined contribution plans $ 1,613 $ 1,565 $ 1,480
U.S.      
Contribution expense from retirement plans [Line Items]      
Total contribution expense for defined contribution plans 1,528 1,491 1,441
International      
Contribution expense from retirement plans [Line Items]      
Total contribution expense for defined contribution plans $ 85 $ 74 $ 39