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Shareholders' Equity (Details) - USD ($)
shares in Thousands, $ in Millions
12 Months Ended
Jan. 31, 2018
Jan. 31, 2017
Jan. 31, 2016
Oct. 09, 2017
Jun. 05, 2015
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Share-based compensation expense $ 626 $ 596 $ 448    
Income tax benefit recognized for share-based compensation 150 212 151    
Number of shares registered under the Securities Act of 1933         210,000
Restricted stock and performance share units          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Share-based compensation expense $ 234 $ 237 $ 134    
Shares, granted 3,598        
Restricted stock and performance share units | Minimum          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Restricted stock and performance share awards vesting percentages 0.00%        
Restricted stock, performance share awards and stock option plans vesting periods, in years 1 year        
Restricted stock and performance share units | Maximum          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Restricted stock and performance share awards vesting percentages 150.00%        
Restricted stock, performance share awards and stock option plans vesting periods, in years 3 years        
Performance Shares [Member]          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Weighted average discount for dividend yield 7.20% 8.30% 7.40%    
Restricted stock units          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Share-based compensation expense $ 368 $ 332 $ 292    
Weighted average discount for dividend yield 9.00% 9.00% 8.70%    
Restricted stock units vesting percentage, 3 years 50.00%        
Restricted stock units vesting percentage, 5 years 50.00%        
Shares, granted 8,570        
Restricted stock units | Minimum          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Restricted stock, performance share awards and stock option plans vesting periods, in years 3 years        
Restricted stock units | Maximum          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Restricted stock, performance share awards and stock option plans vesting periods, in years 5 years        
Employee Stock Option [Member]          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Restricted stock, performance share awards and stock option plans vesting periods, in years 3 years        
Two Thousand And Seventeen Share Repurchase Program [Member]          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Share repurchase program, authorized amount       $ 20,000  
Stock repurchase program, remaining authorized repurchase amount $ 18,800