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8. PRODUCT WARRANTIES
3 Months Ended
Aug. 31, 2013
Product Warranties  
Product Warranties

8. PRODUCT WARRANTIES

 

The Company provides for the estimated cost of product warranties at the time the products are shipped. While the Company engages in extensive product quality programs and processes, including actively monitoring and evaluating the quality of its component suppliers, the Company’s warranty obligation is affected by product failure rates, material usage and service delivery costs incurred in correcting a product failure. Should actual product failure rates, material usage or service delivery costs differ from the Company’s estimates, revisions to the estimated warranty liability would be required.

 

The standard warranty period is ninety days for parts and service and one year for systems.

 

The following is a summary of changes in the Company's liability for product warranties during the three months ended August 31, 2013 and 2012 (in thousands):

 

  Three Months Ended  
  August 31,  
  2013   2012  
         
Balance at the beginning of the period        $222         $91  
         
Accruals for warranties issued        
  during the period          92         130  
Settlement made during the period        
  (in cash or in kind)         (88))     (106))  
         
Balance at the end of the period        $226        $115  

 

 

The accrued warranty balance is included in accrued expenses on the accompanying condensed consolidated balance sheets.