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PRODUCT WARRANTIES
6 Months Ended
Nov. 30, 2011
Notes to Financial Statements  
PRODUCT WARRANTIES

8. PRODUCT WARRANTIES

 

The Company provides for the estimated cost of product warranties at the time the products are shipped. While the Company engages in extensive product quality programs and processes, including actively monitoring and evaluating the quality of its component suppliers, the Company’s warranty obligation is affected by product failure rates, material usage and service delivery costs incurred in correcting a product failure. Should actual product failure rates, material usage or service delivery costs differ from the Company’s estimates, revisions to the estimated warranty liability would be required.

 

The standard warranty period is ninety days for parts and service and one year for systems.

 

Following is a summary of changes in the Company's liability for product warranties during the three and six months ended November 30, 2011 and 2010 in thousands):

 

   Three Months Ended  Six Months Ended
   November 30,  November 30,
   2011  2010  2011  2010
             
Balance at the beginning of the period  $100   $94   $103   $174 
                     
Accruals for warranties issued   86    39    141    60 
 during the period                    
Adjustments related to pre-existing                    
 warranties (including changes in estimates)   —      —      —      (88)
Settlement made during the period                    
 (in cash or in kind)   (57)   (36)   (115)   (49)
                     
Balance at the end of the period  $129   $97   $129   $97 

  

The accrued warranty balance is included in accrued expenses on the accompanying condensed consolidated balance sheets.