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Segment Reporting (Narrative) (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended
Mar. 31, 2012
Mar. 31, 2011
Dec. 31, 2011
Revenue, Major Customer [Line Items]      
Number of business segments 4    
American Express Corp. [Member]
     
Revenue, Major Customer [Line Items]      
Concentration of sales by customer 10.00%    
Percent of total consolidated revenues from customer 26.60% 25.40%  
Accounts receivable from customer $ 17.5   $ 19.1
American Express Corp. [Member] | Applications Outsourcing [Member]
     
Revenue, Major Customer [Line Items]      
Total consolidated revenue from customer 45.4 36.9  
Percent of total consolidated revenues from customer 100.00% 100.00%  
State Street Bank [Member]
     
Revenue, Major Customer [Line Items]      
Concentration of sales by customer 10.00%    
Total consolidated revenue from customer 28.9 25.9  
Percent of total consolidated revenues from customer 16.90% 17.80%  
Accounts receivable from customer $ 14.4   $ 13.7
State Street Bank [Member] | Applications Outsourcing [Member]
     
Revenue, Major Customer [Line Items]      
Percent of total consolidated revenues from customer 26.00% 24.00%  
State Street Bank [Member] | KPO [Member]
     
Revenue, Major Customer [Line Items]      
Concentration of sales by customer 14.50% 15.50%  
Percent of total consolidated revenues from customer 74.00% 76.00%