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Loans and advances to customers - Finance lease receivables (Details) - EUR (€)
€ in Millions
Dec. 31, 2023
Dec. 31, 2022
Disclosure of finance lease and operating lease by lessor [line items]    
Maturities of gross investment in finance lease receivables € 12,503 € 11,251
Unearned future finance income on finance leases (1,040) (792)
Net investment in finance leases 11,463 10,459
Included in Loans and advances to banks    
Disclosure of finance lease and operating lease by lessor [line items]    
Net investment in finance leases 5 6
Included in Loans and advances to customers    
Disclosure of finance lease and operating lease by lessor [line items]    
Net investment in finance leases 11,459 10,453
Within 1 year    
Disclosure of finance lease and operating lease by lessor [line items]    
Maturities of gross investment in finance lease receivables 3,827 3,452
1 to 2 years    
Disclosure of finance lease and operating lease by lessor [line items]    
Maturities of gross investment in finance lease receivables 2,742 2,463
2 to 3 years    
Disclosure of finance lease and operating lease by lessor [line items]    
Maturities of gross investment in finance lease receivables 2,133 1,870
3 to 4 years    
Disclosure of finance lease and operating lease by lessor [line items]    
Maturities of gross investment in finance lease receivables 1,475 1,294
4 to 5 years    
Disclosure of finance lease and operating lease by lessor [line items]    
Maturities of gross investment in finance lease receivables 875 747
>5 years    
Disclosure of finance lease and operating lease by lessor [line items]    
Maturities of gross investment in finance lease receivables € 1,451 € 1,423