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Net cash flow from operating activities
12 Months Ended
Dec. 31, 2022
Net cash flow from operating activities [abstract]  
Net cash flow from operating activities 31 Net cash flow from operating activities
The table below shows a detailed overview of the net cash flow from operating activities.
Cash flows from operating activities
in EUR million202220212020
Cash flows from operating activities
Result before tax17,358  8,385  3,399  
Adjusted for:- Depreciation and amortisation711  834  829  
- Addition to loan loss provisions1,861  516  2,675  
- Other non-cash items included in result before tax-6,332  -1,190  1,671  
Taxation paid-1,474  -1,873  -1,734  
Changes in:–  Loans and advances to banks, not available on demand-5,837  262  10,033  
–  Deposits from banks, not payable on demand-26,976  8,438  43,044  
Net change in loans and advances to/ from banks, not available/ payable on demand-32,813  8,700  53,078  
–  Trading assets-5,489  -25  -2,101  
–  Trading liabilities11,975  -5,596  4,667  
Net change in Trading assets and Trading liabilities6,486  -5,620  2,566  
Loans and advances to customers-19,297  -27,860  2,876  
Customer deposits25,057  10,339  39,740  
–  Non–trading derivatives-5,469  290  -1,440  
–  Assets designated at fair value through profit or loss45  -1,907  -1,369  
–  Assets mandatorily at fair value through profit or loss-4,143  1,650  -1,963  
–  Other assets-2,866  -113  1,082  
–  Other financial liabilities at fair value through profit or loss9,886  -6,791  1,189  
–  Provisions and other liabilities-123  -304  -1,355  
Other-2,671  -7,175  -3,856  
Net cash flow from/(used in) operating activities-11,112  -14,943  101,243