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Risk management - Gross carrying amount per IFRS 9 stage and rating class (Details) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Disclosure of credit risk exposure [line items]      
Financial assets € (967,655.0) € (951,934.0)  
Miscellaneous other liabilities 13,646.0 12,839.0  
Undrawn commitments      
Disclosure of credit risk exposure [line items]      
Undrawn borrowing facilities 150,100.0 133,300.0  
Non IFRS 9 eligible assets commitments      
Disclosure of credit risk exposure [line items]      
Miscellaneous other liabilities 116,100.0 95,100.0  
IAS 37 & IFRS 9 Off-Balance Provisions      
Disclosure of credit risk exposure [line items]      
Miscellaneous other liabilities 109.0 114.4  
Other positions      
Disclosure of credit risk exposure [line items]      
Miscellaneous other liabilities 4,400.0    
Gross carrying amount | Loans      
Disclosure of credit risk exposure [line items]      
Financial assets (967,655.0) (951,934.0) € (916,942.0)
Gross carrying amount | Stage 1 | Loans      
Disclosure of credit risk exposure [line items]      
Financial assets (885,222.0) (890,386.0) (844,231.0)
Gross carrying amount | Stage 2 | Loans      
Disclosure of credit risk exposure [line items]      
Financial assets (70,725.0) (49,476.0) (59,313.0)
Gross carrying amount | Stage 2 | Loans | Forbearance      
Disclosure of credit risk exposure [line items]      
Changes in models   (6,400.0)  
Gross carrying amount | Stage 2 | Significant Lifetime PD Trigger | Loans      
Disclosure of credit risk exposure [line items]      
Changes in models 14,800.0    
Gross carrying amount | Stage 2 | Watch List | Loans      
Disclosure of credit risk exposure [line items]      
Changes in models 11,400.0    
Gross carrying amount | Stage 2 | Other Triggers | Loans      
Disclosure of credit risk exposure [line items]      
Changes in models 1,200.0 1,100.0  
Gross carrying amount | Stage 3 | Loans      
Disclosure of credit risk exposure [line items]      
Financial assets (11,708.0) (12,072.0) (13,398.0)
Accumulated impairments | Loans      
Disclosure of credit risk exposure [line items]      
Financial assets 6,101.0 5,368.0 5,854.0
Changes in models (30.0)    
Accumulated impairments | Stage 1 | Loans      
Disclosure of credit risk exposure [line items]      
Financial assets 581.0 501.0 581.0
Changes in models (8.0)    
Accumulated impairments | Stage 2 | Loans      
Disclosure of credit risk exposure [line items]      
Financial assets 1,679.0 1,016.0 1,476.0
Changes in models (13.0)    
Accumulated impairments | Stage 3 | Loans      
Disclosure of credit risk exposure [line items]      
Financial assets 3,841.0 3,851.0 € 3,797.0
Changes in models (25.0)    
In accordance with IFRS 9 | Gross carrying amount      
Disclosure of credit risk exposure [line items]      
Financial assets (967,655.0) (951,934.0)  
In accordance with IFRS 9 | Gross carrying amount | 1 (AAA)      
Disclosure of credit risk exposure [line items]      
Financial assets (101,169.0) (107,788.0)  
In accordance with IFRS 9 | Gross carrying amount | 2-4 (AA)      
Disclosure of credit risk exposure [line items]      
Financial assets (100,675.0) (106,870.0)  
In accordance with IFRS 9 | Gross carrying amount | 5-7 (A)      
Disclosure of credit risk exposure [line items]      
Financial assets (182,214.0) (153,167.0)  
In accordance with IFRS 9 | Gross carrying amount | 8-10 (BBB)      
Disclosure of credit risk exposure [line items]      
Financial assets (336,023.0) (335,533.0)  
In accordance with IFRS 9 | Gross carrying amount | 11-13 (BB)      
Disclosure of credit risk exposure [line items]      
Financial assets (173,275.0) (177,908.0)  
In accordance with IFRS 9 | Gross carrying amount | 14-16 (B)      
Disclosure of credit risk exposure [line items]      
Financial assets (43,035.0) (44,783.0)  
In accordance with IFRS 9 | Gross carrying amount | 17 (CCC)      
Disclosure of credit risk exposure [line items]      
Financial assets (12,244.0) (9,730.0)  
In accordance with IFRS 9 | Gross carrying amount | 18 (CC)      
Disclosure of credit risk exposure [line items]      
Financial assets (5,198.0) (2,314.0)  
In accordance with IFRS 9 | Gross carrying amount | 19 (C)      
Disclosure of credit risk exposure [line items]      
Financial assets (2,116.0) (1,769.0)  
In accordance with IFRS 9 | Gross carrying amount | 20-22 (D)      
Disclosure of credit risk exposure [line items]      
Financial assets (11,708.0) (12,072.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 1      
Disclosure of credit risk exposure [line items]      
Financial assets (885,222.0) (890,386.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 1 | 1 (AAA)      
Disclosure of credit risk exposure [line items]      
Financial assets (100,885.0) (107,788.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 1 | 2-4 (AA)      
Disclosure of credit risk exposure [line items]      
Financial assets (98,181.0) (106,673.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 1 | 5-7 (A)      
Disclosure of credit risk exposure [line items]      
Financial assets (177,617.0) (152,167.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 1 | 8-10 (BBB)      
Disclosure of credit risk exposure [line items]      
Financial assets (321,308.0) (328,301.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 1 | 11-13 (BB)      
Disclosure of credit risk exposure [line items]      
Financial assets (155,910.0) (163,228.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 1 | 14-16 (B)      
Disclosure of credit risk exposure [line items]      
Financial assets (23,649.0) (26,852.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 1 | 17 (CCC)      
Disclosure of credit risk exposure [line items]      
Financial assets (7,671.0) (5,377.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 2      
Disclosure of credit risk exposure [line items]      
Financial assets (70,725.0) (49,476.0)  
Changes in models 21,200.0    
In accordance with IFRS 9 | Gross carrying amount | Stage 2 | 1 (AAA)      
Disclosure of credit risk exposure [line items]      
Financial assets (284.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 2 | 2-4 (AA)      
Disclosure of credit risk exposure [line items]      
Financial assets (2,493.0) (197.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 2 | 5-7 (A)      
Disclosure of credit risk exposure [line items]      
Financial assets (4,596.0) (1,000.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 2 | 8-10 (BBB)      
Disclosure of credit risk exposure [line items]      
Financial assets (14,714.0) (7,232.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 2 | 11-13 (BB)      
Disclosure of credit risk exposure [line items]      
Financial assets (17,365.0) (14,679.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 2 | 14-16 (B)      
Disclosure of credit risk exposure [line items]      
Financial assets (19,386.0) (17,931.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 2 | 17 (CCC)      
Disclosure of credit risk exposure [line items]      
Financial assets (4,572.0) (4,354.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 2 | 18 (CC)      
Disclosure of credit risk exposure [line items]      
Financial assets (5,198.0) (2,314.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 2 | 19 (C)      
Disclosure of credit risk exposure [line items]      
Financial assets (2,116.0) (1,769.0)  
In accordance with IFRS 9 | Gross carrying amount | Stage 3      
Disclosure of credit risk exposure [line items]      
Financial assets (11,708.0) (12,072.0)  
Changes in models (400.0)    
In accordance with IFRS 9 | Gross carrying amount | Stage 3 | 20-22 (D)      
Disclosure of credit risk exposure [line items]      
Financial assets (11,708.0) (12,072.0)  
In accordance with IFRS 9 | Accumulated impairments      
Disclosure of credit risk exposure [line items]      
Financial assets 6,101.0 5,368.0  
In accordance with IFRS 9 | Accumulated impairments | 1 (AAA)      
Disclosure of credit risk exposure [line items]      
Financial assets 2.0 3.0  
In accordance with IFRS 9 | Accumulated impairments | 2-4 (AA)      
Disclosure of credit risk exposure [line items]      
Financial assets 6.0 5.0  
In accordance with IFRS 9 | Accumulated impairments | 5-7 (A)      
Disclosure of credit risk exposure [line items]      
Financial assets 27.0 17.0  
In accordance with IFRS 9 | Accumulated impairments | 8-10 (BBB)      
Disclosure of credit risk exposure [line items]      
Financial assets 127.0 87.0  
In accordance with IFRS 9 | Accumulated impairments | 11-13 (BB)      
Disclosure of credit risk exposure [line items]      
Financial assets 368.0 294.0  
In accordance with IFRS 9 | Accumulated impairments | 14-16 (B)      
Disclosure of credit risk exposure [line items]      
Financial assets 639.0 589.0  
In accordance with IFRS 9 | Accumulated impairments | 17 (CCC)      
Disclosure of credit risk exposure [line items]      
Financial assets 202.0 207.0  
In accordance with IFRS 9 | Accumulated impairments | 18 (CC)      
Disclosure of credit risk exposure [line items]      
Financial assets 595.0 173.0  
In accordance with IFRS 9 | Accumulated impairments | 19 (C)      
Disclosure of credit risk exposure [line items]      
Financial assets 293.0 142.0  
In accordance with IFRS 9 | Accumulated impairments | 20-22 (D)      
Disclosure of credit risk exposure [line items]      
Financial assets 3,841.0 3,851.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 1      
Disclosure of credit risk exposure [line items]      
Financial assets 581.0 501.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 1 | 1 (AAA)      
Disclosure of credit risk exposure [line items]      
Financial assets 2.0 3.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 1 | 2-4 (AA)      
Disclosure of credit risk exposure [line items]      
Financial assets 5.0 5.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 1 | 5-7 (A)      
Disclosure of credit risk exposure [line items]      
Financial assets 23.0 17.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 1 | 8-10 (BBB)      
Disclosure of credit risk exposure [line items]      
Financial assets 98.0 73.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 1 | 11-13 (BB)      
Disclosure of credit risk exposure [line items]      
Financial assets 277.0 208.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 1 | 14-16 (B)      
Disclosure of credit risk exposure [line items]      
Financial assets 168.0 185.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 1 | 17 (CCC)      
Disclosure of credit risk exposure [line items]      
Financial assets 8.0 10.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 2      
Disclosure of credit risk exposure [line items]      
Financial assets 1,679.0 1,016.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 2 | 2-4 (AA)      
Disclosure of credit risk exposure [line items]      
Financial assets 1.0    
In accordance with IFRS 9 | Accumulated impairments | Stage 2 | 5-7 (A)      
Disclosure of credit risk exposure [line items]      
Financial assets 4.0 1.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 2 | 8-10 (BBB)      
Disclosure of credit risk exposure [line items]      
Financial assets 29.0 14.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 2 | 11-13 (BB)      
Disclosure of credit risk exposure [line items]      
Financial assets 91.0 86.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 2 | 14-16 (B)      
Disclosure of credit risk exposure [line items]      
Financial assets 471.0 404.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 2 | 17 (CCC)      
Disclosure of credit risk exposure [line items]      
Financial assets 194.0 198.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 2 | 18 (CC)      
Disclosure of credit risk exposure [line items]      
Financial assets 595.0 173.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 2 | 19 (C)      
Disclosure of credit risk exposure [line items]      
Financial assets 293.0 142.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 3      
Disclosure of credit risk exposure [line items]      
Financial assets 3,841.0 3,851.0  
In accordance with IFRS 9 | Accumulated impairments | Stage 3 | 20-22 (D)      
Disclosure of credit risk exposure [line items]      
Financial assets € 3,841.0 € 3,851.0