Consolidated Statements of Cash Flows (USD $) In Thousands, unless otherwise specified	12 Months Ended
	Oct. 28, 2012	Oct. 30, 2011	Oct. 31, 2010
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income (loss)	$ (13,603)	$ 15,629	$ (96,375)
Adjustments to reconcile net income (loss) to cash used in operating activities:
Depreciation and amortization	16,513	19,735	23,693
Provisions for doubtful accounts and sales allowances	114	(474)	880
Unrealized foreign currency exchange loss (gain)	272	481	(253)
(Gain) loss on dispositions of property, equipment and software	(4,898)	(2,049)	99
Deferred income tax (benefit) provision	1,806	(4,933)	67,251
Share-based compensation expense related to employee stock options	127	460	1,044
Change in operating assets and liabilities:
Trade accounts receivable	(14,719)	9,355	(36,879)
Restricted cash related to customer contracts	13,614	966	(373)
Prepaid insurance and other assets	(1,557)	(1,254)	16,623
Accounts payable	(13,069)	(3,068)	(15,939)
Accrued expenses	1,707	(5,823)	11,076
Deferred revenue, net	(26,427)	(56,883)	5,945
Other liabilities	(79)	(365)	(2,012)
Income taxes	(238)	(129)	1,854
Net cash used in operating activities	(40,437)	(28,352)	(23,366)
CASH FLOWS FROM INVESTING ACTIVITIES:
Sales of investments	1,920	2,856	3,251
Purchases of investments	(1,696)	(2,943)	(3,170)
Acquisitions, net	(1,822)
Proceeds from sales of property, equipment and software	7,658	3,795	788
Purchases of property, equipment, and software	(13,702)	(17,917)	(13,244)
Net cash used in investing activities	(7,642)	(14,209)	(12,375)
CASH FLOWS FROM FINANCING ACTIVITIES:
Increase in cash restricted as collateral for borrowings	(1,391)	(3,761)	(30,429)
Net change in short-term borrowings	32,454	40,063	(1,257)
Repayment of long-term debt	(708)	(652)	(731)
Exercises of stock options			16
Net cash provided by (used in) financing activities	30,355	35,650	(32,401)
Effect of exchange rate changes on cash and cash equivalents	(360)	394	461
Net decrease in cash and cash equivalents	(18,084)	(6,517)	(67,681)
Cash and cash equivalents, beginning of year	44,567	51,084	118,765
Cash and cash equivalents, end of year	26,483	44,567	51,084
Cash paid during the year
Interest expense	2,866	2,585	2,584
Income taxes	$ 3,740	$ 5,857	$ 4,074