Segment Data

We report our segment data in accordance with the provisions of ASC 280, Segment Reporting, aligning with the way the Company evaluates its business performance and manages its operations. Our current reportable segments are (i) North American Staffing, (ii) International Staffing and (iii) North American MSP. The non-reportable businesses are combined and disclosed with corporate services under the category Corporate and Other.

In June 2019, the Company exited its customer care solutions business, which was reported as a part of the Corporate and Other category. This exit allows the Company to further strengthen its focus on its core staffing business and align its resources to streamline operations, improve cost competitiveness and increase profitability. The Company’s other non-reportable businesses will continue to be combined and disclosed with corporate services under the category Corporate and Other.

Segment operating income (loss) is comprised of segment net revenue less cost of services, selling, administrative and other operating costs, restructuring and severance costs, and impairment charges. The Company allocates to the segments all operating costs except for costs not directly related to the operating activities such as corporate-wide general and administrative costs. These costs are not allocated because doing so would not enhance the understanding of segment operating performance and are not used by management to measure segment performance.

Financial data concerning the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other are summarized in the following tables (in thousands):



	Three Months Ended May 3, 2020
	Total			North American Staffing		International Staffing		North American MSP		Corporate and Other			Eliminations
Net revenue	$	207,275		$	173,386	$	24,303	$	9,745	$	187		$	(346	)
Cost of services	175,038			147,423		20,282		7,582		97			(346		)
Gross margin	32,237			25,963		4,021		2,163		90			—

Selling, administrative and other operating costs	36,189			23,043		3,714		1,672		7,760			—
Restructuring and severance costs	411			344		111		—		(44		)	—
Operating income (loss)	(4,363		)	2,576		196		491		(7,626		)	—
Other income (expense), net	(1,039		)
Income tax provision	23
Net loss	$	(5,425	)



	Three Months Ended April 28, 2019
	Total			North American Staffing		International Staffing		North American MSP		Corporate and Other (1)			Eliminations (2)
Net revenue	$	252,070		$	208,871	$	28,809	$	9,579	$	5,431		$	(620	)
Cost of services	215,813			179,678		24,095		7,186		5,474			(620		)
Gross margin	36,257			29,193		4,714		2,393		(43		)	—

Selling, administrative and other operating costs	38,939			26,439		3,894		1,252		7,354			—
Restructuring and severance costs	724			210		192		41		281			—
Impairment charge	347			—		—		—		347			—
Operating income (loss)	(3,753		)	2,544		628		1,100		(8,025		)	—
Other income (expense), net	(1,179		)
Income tax provision	233
Net loss	$	(5,165	)



	Six Months Ended May 3, 2020
	Total			North American Staffing		International Staffing		North American MSP		Corporate and Other			Eliminations
Net revenue	$	425,041		$	355,781	$	50,526	$	19,114	$	390		$	(770	)
Cost of services	361,377			304,817		42,312		14,837		181			(770		)
Gross margin	63,664			50,964		8,214		4,277		209			—

Selling, administrative and other operating costs	75,686			47,852		7,533		3,032		17,269			—
Restructuring and severance costs	1,657			426		111		—		1,120			—
Impairment charge	11			11		—		—		—			—
Operating income (loss)	(13,690		)	2,675		570		1,245		(18,180		)	—
Other income (expense), net	(2,325		)
Income tax provision	218
Net loss	$	(16,233	)



	Six Months Ended April 28, 2019
	Total			North American Staffing		International Staffing		North American MSP		Corporate and Other (1)			Eliminations (2)
Net revenue	$	505,506		$	420,719	$	55,075	$	17,796	$	13,277		$	(1,361	)
Cost of services	431,550			361,363		46,233		13,104		12,211			(1,361		)
Gross margin	73,956			59,356		8,842		4,692		1,066			—

Selling, administrative and other operating costs	78,749			52,717		7,636		2,559		15,837			—
Restructuring and severance costs	783			208		274		68		233			—
Impairment charge	347			—		—		—		347			—
Operating income (loss)	(5,923		)	6,431		932		2,065		(15,351		)	—
Other income (expense), net	(1,951		)
Income tax provision	506
Net loss	$	(8,380	)

(1) Revenues are primarily derived from Volt Customer Care Solutions business through June 7, 2019.

(2) The majority of intersegment sales results from North American Staffing segment providing resources to Volt Customer Care Solutions business.