Segment Data

We report our segment data in accordance with the provisions of ASC 280, Segment Reporting, aligning with the way the Company evaluates its business performance and manages its operations. Our current reportable segments are (i) North American Staffing, (ii) International Staffing and (iii) North American MSP. The non-reportable businesses are combined and disclosed with corporate services under the category Corporate and Other.

In June 2019, the Company exited its customer care solutions business, which was reported as a part of the Corporate and Other category. This exit allows the Company to further strengthen its focus on its core staffing business and align its resources to streamline operations, improve cost competitiveness and increase profitability. The Company’s other non-reportable businesses will continue to be combined and disclosed with corporate services under the category Corporate and Other.

Segment operating income (loss) is comprised of segment net revenue less cost of services, selling, administrative and other operating costs, restructuring and severance costs, and impairment charges. The Company allocates to the segments all operating costs except for costs not directly related to the operating activities such as corporate-wide general and administrative costs. These costs are not allocated because doing so would not enhance the understanding of segment operating performance and are not used by management to measure segment performance.

Financial data concerning the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other are summarized in the following tables (in thousands):



	Three Months Ended February 2, 2020
	Total			North American Staffing		International Staffing		North American MSP		Corporate and Other			Eliminations
Net revenue	$	217,766		$	182,395	$	26,223	$	9,369	$	203		$	(424	)
Cost of services	186,339			157,394		22,030		7,255		84			(424		)
Gross margin	31,427			25,001		4,193		2,114		119			—

Selling, administrative and other operating costs	39,497			24,809		3,819		1,360		9,509			—
Restructuring and severance costs	1,246			82		—		—		1,164			—
Impairment charge	11			11		—		—		—			—
Operating income (loss)	(9,327		)	99		374		754		(10,554		)	—
Other income (expense), net	(1,286		)
Income tax provision	195
Net loss	$	(10,808	)



	Three Months Ended January 27, 2019
	Total			North American Staffing			International Staffing		North American MSP		Corporate and Other (1)			Eliminations (2)
Net revenue	$	253,436		$	211,848		$	26,266	$	8,217	$	7,846		$	(741	)
Cost of services	215,737			181,685			22,138		5,918		6,737			(741		)
Gross margin	37,699			30,163			4,128		2,299		1,109			—

Selling, administrative and other operating costs	39,810			26,278			3,742		1,307		8,483			—
Restructuring and severance costs	59			(2		)	82		27		(48		)	—
Operating income (loss)	(2,170		)	3,887			304		965		(7,326		)	—
Other income (expense), net	(772		)
Income tax provision	273
Net loss	$	(3,215	)

(1) Revenues are primarily derived from Volt Customer Care Solutions business through June 7, 2019.

(2) The majority of intersegment sales results from North American Staffing segment providing resources to Volt Customer Care Solutions business.