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Quarterly Financial Information (unaudited) - Selected Consolidated Statements of Operations Data (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 12 Months Ended
Nov. 03, 2019
Jul. 28, 2019
Apr. 28, 2019
Jan. 27, 2019
Oct. 28, 2018
Jul. 29, 2018
Apr. 29, 2018
Jan. 28, 2018
Nov. 03, 2019
Oct. 28, 2018
Condensed Financial Information Disclosure [Abstract]                    
NET REVENUE $ 258,408 $ 233,176 $ 252,070 $ 253,436 $ 264,805 $ 257,808 $ 263,219 $ 253,338 $ 997,090 $ 1,039,170
Cost of services 215,449 197,528 215,813 215,737 220,797 221,448 225,918 217,329 844,527 885,492
GROSS MARGIN 42,959 35,648 36,257 37,699 44,008 36,360 37,301 36,009 152,563 153,678
Selling, administrative and other operating costs 39,908 38,395 38,939 39,810 41,261 42,222 42,916 46,938 157,052 173,337
Restructuring and severance costs 1,856 2,017 724 59 4,512 3,108 104 518 4,656 8,242
Impairment charges 262 79 347 0 351 0 155 0 688 506
Operating income (loss) 933 (4,843) (3,753) (2,170) (2,116) (8,970) (5,874) (11,447) (9,833) (28,407)
Interest income 66 87 66 55 54 50 47 22 274 173
Interest expense (789) (801) (765) (801) (681) (602) (678) (804) (3,156) (2,765)
Foreign exchange gain (loss), net (360) (151) (314) 213 491 (294) (497) 703 (612) 403
Other income (expense), net (292) (184) (166) (239) (252) (296) (55) (528) (881) (1,131)
LOSS BEFORE INCOME TAXES (442) (5,892) (4,932) (2,942) (2,504) (10,112) (7,057) (12,054) (14,208) (31,727)
Income tax provision 307 165 233 273 382 1,306 630 (1,360) 978 958
NET LOSS $ (749) $ (6,057) $ (5,165) $ (3,215) $ (2,886) $ (11,418) $ (7,687) $ (10,694) $ (15,186) $ (32,685)
Basic:                    
Net loss (USD per share) $ (0.04) $ (0.29) $ (0.24) $ (0.15) $ (0.14) $ (0.54) $ (0.37) $ (0.51) $ (0.72) $ (1.55)
Weighted average number of shares (shares) 21,157 21,157 21,082 21,080 21,072 21,071 21,032 21,029 21,119 21,051
Diluted:                    
Net loss (USD per share) $ (0.04) $ (0.29) $ (0.24) $ (0.15) $ (0.14) $ (0.54) $ (0.37) $ (0.51) $ (0.72) $ (1.55)
Weighted average number of shares (shares) 21,157 21,157 21,082 21,080 21,072 21,071 21,032 21,029 21,119 21,051