Segment Disclosures

We report our segment data in accordance with the provisions of ASC 280, Segment Reporting, aligning with the way the Company evaluates its business performance and manages its operations. Our current reportable segments are (i) North American Staffing, (ii) International Staffing and (iii) North American MSP. The non-reportable businesses are combined and disclosed with corporate services under the category Corporate and Other.

In June 2019, the Company exited its customer care solutions business, which was currently reported as a part of the Corporate and Other category. This exit allows the Company to further strengthen its focus on its core staffing business and align its resources to streamline operations, improve cost competitiveness and increase profitability. The Company’s other non-reportable businesses continued to be combined and disclosed with corporate services under the category Corporate and Other.

Segment operating income (loss) is comprised of segment net revenue less cost of services, selling, administrative and other operating costs, impairment charges and restructuring and severance costs. The Company allocates to the segments all operating costs except for costs not directly related to the operating activities such as corporate-wide general and administrative costs. These costs are not allocated because doing so would not enhance the understanding of segment operating performance and are not used by management to measure segment performance.

Financial data concerning the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other are summarized in the following tables (in thousands):



	Year Ended November 3, 2019
	Total			North American Staffing		International Staffing		North American MSP		Corporate and Other (1)			Eliminations (2)
Net revenue	$	997,090		$	830,947	$	114,377	$	39,010	$	15,320		$	(2,564	)
Cost of services	844,527			708,824		95,552		28,324		14,391			(2,564		)
Gross margin	152,563			122,123		18,825		10,686		929			—

Selling, administrative and other operating costs	157,052			103,437		15,422		5,595		32,598			—
Restructuring and severance costs	4,656			719		510		68		3,359			—
Impairment charges	688			4		—		—		684			—
Operating income (loss)	(9,833		)	17,963		2,893		5,023		(35,712		)	—
Other income (expense), net	(4,375		)
Income tax provision	978
Net loss	$	(15,186	)



	Year Ended October 28, 2018
	Total			North American Staffing		International Staffing		North American MSP		Corporate and Other (1)			Eliminations (2)
Net revenue	$	1,039,170		$	860,544	$	117,351	$	29,986	$	35,228		$	(3,939	)
Cost of services	885,492			735,050		98,640		22,637		33,104			(3,939		)
Gross margin	153,678			125,494		18,711		7,349		2,124			—

Selling, administrative and other operating costs	173,337			112,459		15,986		5,571		39,321			—
Restructuring and severance costs	8,242			932		328		145		6,837			—
Impairment charges	506			—		—		—		506			—
Operating income (loss)	(28,407		)	12,103		2,397		1,633		(44,540		)	—
Other income (expense), net	(3,320		)
Income tax provision	958
Net loss	$	(32,685	)

(1) Revenues are primarily derived from Volt Customer Care Solutions business through June 7, 2019.

(2) The majority of intersegment sales results from North American Staffing providing resources to Volt Customer Care Solutions business.

Assets of the Company by reportable segment are summarized in the following table (in thousands):



	November 3, 2019		October 28, 2018
Assets:
North American Staffing	$	109,067	$	121,510
International Staffing	30,327		27,765
North American MSP	19,196		20,194
Corporate & Other	59,414		67,227
Total Assets	$	218,004	$	236,696

Sales to external customers and long-lived assets of the Company by geographic area are as follows (in thousands):



	Year Ended
	November 3, 2019		October 28, 2018
Net Revenue:
Domestic	$	878,095	$	916,561
International	118,995		122,609
Total Net Revenue	$	997,090	$	1,039,170



	November 3, 2019		October 28, 2018
Long-Lived Assets:
Domestic	$	24,525	$	23,274
International	1,365		1,118
Total Long-Lived Assets	$	25,890	$	24,392

Capital expenditures and depreciation and amortization by the Company’s operating segments are as follows (in thousands):



	Year Ended
	November 3, 2019		October 28, 2018
Capital Expenditures:
North American Staffing	$	415	$	340
International Staffing	315		207
North American MSP	295		28
Corporate & Other	8,028		2,990
Total Capital Expenditures	$	9,053	$	3,565

Depreciation and Amortization:
North American Staffing	$	415	$	464
International Staffing	281		359
North American MSP	50		9
Corporate & Other	6,209		6,377
Total Depreciation and Amortization	$	6,955	$	7,209