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Segment Data (Tables)
9 Months Ended
Jul. 28, 2019
Segment Reporting [Abstract]  
Summary of Sales and Segment Operating Income (Loss) by Reportable Operating Segment
Financial data concerning the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other are summarized in the following tables (in thousands):
 
Three Months Ended July 28, 2019
 
Total
 
North American Staffing
 
 International Staffing
 
North American MSP
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
233,176

 
$
193,641

 
$
28,728

 
$
9,555

 
$
1,856

 
$
(604
)
Cost of services
197,528

 
164,809

 
24,181

 
7,053

 
2,089

 
(604
)
Gross margin
35,648

 
28,832

 
4,547

 
2,502

 
(233
)
 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
38,395

 
24,346

 
4,023

 
1,382

 
8,644

 

Restructuring and severance costs
2,017

 
121

 
182

 

 
1,714

 

Impairment charge
79

 

 

 

 
79

 

Operating income (loss)
(4,843
)

4,365


342

 
1,120

 
(10,670
)
 

Other income (expense), net
(1,049
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
165

 
 
 
 
 
 
 
 
 
 
Net loss
$
(6,057
)
 
 
 
 
 
 
 
 
 
 

 
Three Months Ended July 29, 2018
 
Total
 
North American Staffing
 
 International Staffing
 
North American MSP
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
257,808

 
$
215,679

 
$
28,579

 
$
6,959

 
$
7,456

 
$
(865
)
Cost of services
221,448

 
184,724

 
23,917

 
5,400

 
8,272

 
(865
)
Gross margin
36,360

 
30,955

 
4,662

 
1,559

 
(816
)
 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
42,222

 
27,971

 
3,944

 
1,414

 
8,893

 

Restructuring and severance costs
3,108

 
23

 
41

 
38

 
3,006

 

Operating income (loss)
(8,970
)
 
2,961

 
677

 
107

 
(12,715
)
 

Other income (expense), net
(1,142
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
1,306

 
 
 
 
 
 
 
 
 
 
Net loss
$
(11,418
)
 
 
 
 
 
 
 
 
 
 


 
Nine Months Ended July 28, 2019
 
Total
 
North American Staffing
 
 International Staffing
 
North American MSP
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
738,682

 
$
614,360

 
$
83,803

 
$
27,351

 
$
15,133

 
$
(1,965
)
Cost of services
629,078

 
526,172

 
70,414

 
20,157

 
14,300

 
(1,965
)
Gross margin
109,604

 
88,188

 
13,389

 
7,194

 
833

 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
117,144

 
77,063

 
11,659

 
3,941

 
24,481

 

Restructuring and severance costs
2,800

 
329

 
456

 
68

 
1,947

 

Impairment charge
426

 

 

 

 
426

 

Operating income (loss)
(10,766
)
 
10,796

 
1,274

 
3,185

 
(26,021
)
 

Other income (expense), net
(3,000
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
671

 
 
 
 
 
 
 
 
 
 
Net loss
$
(14,437
)
 
 
 
 
 
 
 
 
 
 

 
Nine Months Ended July 29, 2018
 
Total
 
North American Staffing
 
 International Staffing
 
North American MSP
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
774,365

 
$
640,004

 
$
90,062

 
$
21,778

 
$
25,520

 
$
(2,999
)
Cost of services
664,695

 
551,011

 
76,094

 
16,659

 
23,930

 
(2,999
)
Gross margin
109,670

 
88,993

 
13,968

 
5,119

 
1,590

 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
132,076

 
85,055

 
12,231

 
4,213

 
30,577

 

Restructuring and severance costs
3,730

 
32

 
340

 
117

 
3,241

 

Impairment charge
155

 

 

 

 
155

 

Operating income (loss)
(26,291
)
 
3,906

 
1,397

 
789

 
(32,383
)
 

Other income (expense), net
(2,932
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
576

 
 
 
 
 
 
 
 
 
 
Net loss
$
(29,799
)
 
 
 
 
 
 
 
 
 
 


(1) Revenues are primarily derived from Volt Customer Care Solutions through June 7, 2019.
(2) The majority of intersegment sales results from North American Staffing providing resources to Volt Customer Care Solutions.