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Segment Data (Tables)
6 Months Ended
Apr. 28, 2019
Segment Reporting [Abstract]  
Summary of Sales and Segment Operating Income (Loss) by Reportable Operating Segment
Financial data concerning the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other are summarized in the following tables (in thousands):
 
Three Months Ended April 28, 2019
 
Total
 
North American Staffing
 
 International Staffing
 
North American MSP
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
252,070

 
$
208,871

 
$
28,809

 
$
9,579

 
$
5,431

 
$
(620
)
Cost of services
215,813

 
179,678

 
24,095

 
7,186

 
5,474

 
(620
)
Gross margin
36,257

 
29,193

 
4,714

 
2,393

 
(43
)
 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
38,939

 
26,439

 
3,894

 
1,252

 
7,354

 

Restructuring and severance costs
724

 
210

 
192

 
41

 
281

 

Impairment charge
347

 

 

 

 
347

 

Operating income (loss)
(3,753
)

2,544


628

 
1,100

 
(8,025
)
 

Other income (expense), net
(1,179
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
233

 
 
 
 
 
 
 
 
 
 
Net loss
$
(5,165
)
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended April 29, 2018
 
Total
 
North American Staffing
 
 International Staffing
 
North American MSP
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
263,219

 
$
218,090

 
$
31,904

 
$
6,339

 
$
7,817

 
$
(931
)
Cost of services
225,918

 
187,929

 
27,100

 
4,498

 
7,322

 
(931
)
Gross margin
37,301

 
30,161

 
4,804

 
1,841

 
495

 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
42,916

 
28,586

 
3,915

 
1,397

 
9,018

 

Restructuring and severance costs
104

 
4

 
71

 
27

 
2

 

Impairment charge
155

 

 

 

 
155

 

Operating income (loss)
(5,874
)
 
1,571

 
818

 
417

 
(8,680
)
 

Other income (expense), net
(1,183
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
630

 
 
 
 
 
 
 
 
 
 
Net loss
$
(7,687
)
 
 
 
 
 
 
 
 
 
 


 
Six Months Ended April 28, 2019
 
Total
 
North American Staffing
 
 International Staffing
 
North American MSP
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
505,506

 
$
420,719

 
$
55,075

 
$
17,796

 
$
13,277

 
$
(1,361
)
Cost of services
431,550

 
361,363

 
46,233

 
13,104

 
12,211

 
(1,361
)
Gross margin
73,956

 
59,356

 
8,842

 
4,692

 
1,066

 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
78,749

 
52,717

 
7,636

 
2,559

 
15,837

 

Restructuring and severance costs
783

 
208

 
274

 
68

 
233

 

Impairment charge
347

 

 

 

 
347

 

Operating income (loss)
(5,923
)
 
6,431

 
932

 
2,065

 
(15,351
)
 

Other income (expense), net
(1,951
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
506

 
 
 
 
 
 
 
 
 
 
Net loss
$
(8,380
)
 
 
 
 
 
 
 
 
 
 

 
Six Months Ended April 29, 2018
 
Total
 
North American Staffing
 
 International Staffing
 
North American MSP
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
516,557

 
$
424,325

 
$
61,483

 
$
14,819

 
$
18,064

 
$
(2,134
)
Cost of services
443,247

 
366,287

 
52,177

 
11,259

 
15,658

 
(2,134
)
Gross margin
73,310

 
58,038

 
9,306

 
3,560

 
2,406

 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
89,854

 
57,084

 
8,287

 
2,799

 
21,684

 

Restructuring and severance costs
622

 
9

 
299

 
79

 
235

 

Impairment charge
155

 

 

 

 
155

 

Operating income (loss)
(17,321
)
 
945

 
720

 
682

 
(19,668
)
 

Other income (expense), net
(1,790
)
 
 
 
 
 
 
 
 
 
 
Income tax benefit
(730
)
 
 
 
 
 
 
 
 
 
 
Net loss
$
(18,381
)
 
 
 
 
 
 
 
 
 
 


(1) Revenues are primarily derived from Volt Customer Care Solutions.
(2) The majority of intersegment sales results from North American Staffing providing resources to Volt Customer Care Solutions.