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Segment Data (Tables)
3 Months Ended
Jan. 27, 2019
Segment Reporting [Abstract]  
Summary of Sales and Segment Operating Income (Loss) by Reportable Operating Segment
Financial data concerning the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other are summarized in the following tables (in thousands):
 
Three Months Ended January 27, 2019
 
Total
 
North American Staffing
 
 International Staffing
 
North American MSP
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
253,436

 
$
211,848

 
$
26,266

 
$
8,217

 
$
7,846

 
$
(741
)
Cost of services
215,737

 
181,685

 
22,138

 
5,918

 
6,737

 
(741
)
Gross margin
37,699

 
30,163

 
4,128

 
2,299

 
1,109

 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
39,810

 
26,278

 
3,742

 
1,307

 
8,483

 

Restructuring and severance costs
59

 
(2
)
 
82

 
27

 
(48
)
 

Operating income (loss)
(2,170
)

3,887


304

 
965

 
(7,326
)
 

Other income (expense), net
(772
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
273

 
 
 
 
 
 
 
 
 
 
Net loss
$
(3,215
)
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended January 28, 2018
 
Total
 
North American Staffing
 
 International Staffing
 
North American MSP
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
253,338

 
$
206,235

 
$
29,579

 
$
8,480

 
$
10,247

 
$
(1,203
)
Cost of services
217,329

 
178,358

 
25,077

 
6,761

 
8,336

 
(1,203
)
Gross margin
36,009

 
27,877

 
4,502

 
1,719

 
1,911

 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
46,938

 
28,498

 
4,372

 
1,402

 
12,666

 

Restructuring and severance costs
518

 
5

 
228

 
52

 
233

 

Operating income (loss)
(11,447
)
 
(626
)
 
(98
)
 
265

 
(10,988
)
 

Other income (expense), net
(607
)
 
 
 
 
 
 
 
 
 
 
Income tax benefit
(1,360
)
 
 
 
 
 
 
 
 
 
 
Net loss
$
(10,694
)
 
 
 
 
 
 
 
 
 
 


(1) Revenues are primarily derived from Volt Customer Care Solutions.
(2) The majority of intersegment sales results from North American Staffing providing resources to Volt Customer Care Solutions.