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Segment Data (Tables)
9 Months Ended
Jul. 29, 2018
Segment Reporting [Abstract]  
Summary of Sales and Segment Operating Income (Loss) by Reportable Operating Segment
Financial data concerning the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other are summarized in the following tables (in thousands):
 
Three Months Ended July 29, 2018
 
Total
 
North American Staffing
 
 International Staffing
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
257,808

 
$
215,679

 
$
28,579

 
$
14,415

 
$
(865
)
Cost of services
221,448

 
184,724

 
23,917

 
13,672

 
(865
)
Gross margin
36,360

 
30,955

 
4,662

 
743

 

 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
42,222

 
27,971

 
3,944

 
10,307

 

Restructuring and severance costs
3,108

 
23

 
41

 
3,044

 

Operating income (loss)
(8,970
)

2,961


677

 
(12,608
)
 

Other income (expense), net
(1,142
)
 
 
 
 
 
 
 
 
Income tax provision
1,306

 
 
 
 
 
 
 
 
Net loss
$
(11,418
)
 
 
 
 
 
 
 
 

 
Three Months Ended July 30, 2017
 
Total
 
North American Staffing
 
 International Staffing
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
289,924

 
$
229,372

 
$
29,018

 
$
33,365

 
$
(1,831
)
Cost of services
244,205

 
194,594

 
24,459

 
26,983

 
(1,831
)
Gross margin
45,719

 
34,778

 
4,559

 
6,382

 

 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
46,931

 
28,962

 
3,824

 
14,145

 

Restructuring and severance costs
249

 
75

 
4

 
170

 

Operating income (loss)
(1,461
)
 
5,741

 
731

 
(7,933
)
 

Other income (expense), net
(2,983
)
 
 
 
 
 
 
 
 
Income tax provision
1,074

 
 
 
 
 
 
 
 
Net loss
$
(5,518
)
 
 
 
 
 
 
 
 


 
Nine Months Ended July 29, 2018
 
Total
 
North American Staffing
 
 International Staffing
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
774,365

 
$
640,004

 
$
90,062

 
$
47,298

 
$
(2,999
)
Cost of services
664,695

 
551,011

 
76,094

 
40,589

 
(2,999
)
Gross margin
109,670

 
88,993

 
13,968

 
6,709

 

 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
132,076

 
85,055

 
12,231

 
34,790

 

Restructuring and severance costs
3,730

 
32

 
340

 
3,358

 

Impairment charge
155

 



 
155

 

Operating income (loss)
(26,291
)

3,906

 
1,397

 
(31,594
)
 

Other income (expense), net
(2,932
)
 
 
 
 
 
 
 
 
Income tax provision
576

 
 
 
 
 
 
 
 
Net loss
$
(29,799
)
 
 
 
 
 
 
 
 
 
Nine Months Ended July 30, 2017
 
Total
 
North American Staffing
 
 International Staffing
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
905,953

 
$
695,041

 
$
89,599

 
$
125,864

 
$
(4,551
)
Cost of services
766,225

 
592,504

 
75,786

 
102,486

 
(4,551
)
Gross margin
139,728

 
102,537

 
13,813

 
23,378

 

 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
146,992

 
90,695

 
11,895

 
44,402

 

Restructuring and severance costs
1,072

 
215

 
14

 
843

 

Impairment charge
290

 

 

 
290

 

Gain from divestitures
(3,938
)
 

 

 
(3,938
)
 

Operating income (loss)
(4,688
)
 
11,627

 
1,904

 
(18,219
)
 

Other income (expense), net
(5,331
)
 
 
 
 
 
 
 
 
Income tax provision
930

 
 
 
 
 
 
 
 
Net loss
$
(10,949
)
 
 
 
 
 
 
 
 

(1) Revenues are primarily derived from managed service programs and Volt Customer Care Solutions. In addition, the first nine months of fiscal 2017 included our previously owned Maintech and quality assurance businesses through the date of sale.
(2) The majority of intersegment sales results from North American Staffing providing resources to Volt Customer Care Solutions and our previously owned quality assurance business.