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Segment Disclosures
12 Months Ended
Oct. 30, 2016
Segment Reporting [Abstract]  
Segment Disclosures
Segment Disclosures

The Company’s strategic reorganization during fiscal 2016 and 2015 included the exit of non-core operations and significant changes in the management structure. The Company changed its operating and reportable segments during the fourth quarter of fiscal 2016 in connection with its new business strategies, aligning with the way the Company evaluates its business performance and manages its operations.  Our current reportable segments are (i) North American Staffing, (ii) International Staffing and (iii) Technology Outsourcing Services and Solutions. The non-reportable businesses are combined and disclosed with corporate services under the category Corporate and Other. Accordingly, all prior periods have been recast to reflect the current segment presentation. The change in reportable segments did not have any impact on previously reported consolidated financial results.

Segment operating income (loss) is comprised of segment net revenues less cost of services, selling, administrative and other operating costs, impairment charges and restructuring and severance costs. The Company allocates to the segments all operating costs except for costs not directly relating to our operating activities such as corporate-wide general and administrative costs and fees related to restatement, investigations and remediation. These costs are not allocated because doing so would not enhance the understanding of segment operating performance and they are not used by management to measure segment performance.

Financial data concerning the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other are summarized in the following tables (in thousands):
 
Year Ended October 30, 2016
 
Total
 
North American Staffing
 
 International Staffing
 
Technology Outsourcing Services and Solutions
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
1,334,747

 
$
1,047,888

 
$
131,496

 
$
106,585

 
$
114,772

 
$
(65,994
)
Cost of services
1,132,253

 
901,025

 
112,035

 
87,731

 
97,456

 
(65,994
)
Gross margin
202,494

 
146,863

 
19,461

 
18,854

 
17,316

 

 


 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
203,930

 
122,576

 
16,402

 
13,029

 
51,923

 

Restructuring and severance costs
5,752

 
1,117

 
702

 
327

 
3,606

 

Gain on sale of building
(1,663
)
 

 

 

 
(1,663
)
 

Impairment charges
364

 

 

 

 
364

 

Operating income (loss)
(5,889
)
 
23,170

 
2,357

 
5,498

 
(36,914
)
 

Other income (expense), net
(6,506
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
2,175

 
 
 
 
 
 
 
 
 
 
Net loss from continuing operations
(14,570
)
 
 
 
 
 
 
 
 
 
 
Loss from discontinued operations, net of income taxes

 
 
 
 
 
 
 
 
 
 
Net loss
$
(14,570
)
 
 
 
 
 
 
 
 
 
 


 
Year Ended November 1, 2015
 
Total
 
North American Staffing
 
 International Staffing
 
Technology Outsourcing Services and Solutions
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
1,496,897

 
$
1,127,284

 
$
147,649

 
$
135,886

 
$
168,422

 
$
(82,344
)
Cost of services
1,268,363

 
974,859

 
127,699

 
108,309

 
139,840

 
(82,344
)
Gross margin
228,534

 
152,425

 
19,950

 
27,577

 
28,582

 

 


 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
231,033

 
131,277

 
18,990

 
15,545

 
65,221

 

Restructuring and severance costs
3,635

 
705

 
357

 

 
2,573

 

Impairment charges
6,626

 
1,900

 

 

 
4,726

 

Operating income (loss)
(12,760
)
 
18,543

 
603

 
12,032

 
(43,938
)
 

Other income (expense), net
(2,380
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
4,646

 
 
 
 
 
 
 
 
 
 
Net loss from continuing operations
(19,786
)
 
 
 
 
 
 
 
 
 
 
Loss from discontinued operations, net of income taxes
(4,834
)
 
 
 
 
 
 
 
 
 
 
Net loss
$
(24,620
)
 
 
 
 
 
 
 
 
 
 

 
Year Ended November 2, 2014
 
Total
 
North American Staffing
 
 International Staffing
 
Technology Outsourcing Services and Solutions
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
1,710,028

 
$
1,284,314

 
$
158,266

 
$
146,547

 
$
208,820

 
$
(87,919
)
Cost of services
1,450,448

 
1,106,921

 
135,875

 
121,168

 
174,403

 
(87,919
)
Gross margin
259,580

 
177,393

 
22,391

 
25,379

 
34,417

 

 


 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
249,026

 
140,698

 
21,281

 
16,056

 
70,991

 

Restructuring and severance costs
2,507

 
730

 

 
 
 
1,777

 

Restatement, investigations and remediation
3,261

 

 

 

 
3,261

 

Operating income (loss)
4,786

 
35,965

 
1,110

 
9,323

 
(41,612
)
 

Other income (expense), net
(2,947
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
5,226

 
 
 
 
 
 
 
 
 
 
Net loss from continuing operations
(3,387
)
 
 
 
 
 
 
 
 
 
 
Loss from discontinued operations, net of income taxes
(15,601
)
 
 
 
 
 
 
 
 
 
 
Net loss
$
(18,988
)
 
 
 
 
 
 
 
 
 
 

(1) Revenues are primarily derived from managed service programs and information technology infrastructure services.
(2) The majority of intersegment sales results from North American Staffing providing resources to Technology Outsourcing Services and Solutions. 
 
Assets of the Company by reportable operating segment are summarized in the following table (in thousands):
 
October 30,
2016
 
November 1,
2015
Assets:
 
 
 
North American Staffing
$
135,620

 
$
143,022

International Staffing
36,279

 
44,162

Technology Outsourcing Services and Solutions
34,038

 
31,626

Corporate & Other
92,948

 
85,073

Total segments
298,885

 
303,883

Held for sale
17,580

 
22,943

Total Assets
$
316,465

 
$
326,826



Sales to external customers and long-lived assets of the Company by geographic area are as follows (in thousands):
 
Year Ended
 
October 30, 2016
 
November 1,
2015
 
November 2,
2014
Net Revenue:
 
 
 
 
 
Domestic
$
1,148,254

 
$
1,273,971

 
$
1,489,334

International, principally Europe
186,493

 
222,926

 
220,694

Total Net Revenue
$
1,334,747

 
$
1,496,897

 
$
1,710,028

 
October 30,
2016
 
November 1,
2015
Long-Lived Assets:
 
 
 
Domestic
$
27,113

 
$
21,335

International
3,020

 
2,760

Total Long-Lived Assets
$
30,133

 
$
24,095



Capital expenditures and depreciation and amortization by the Company’s operating segments are as follows (in thousands):
 
Year Ended
 
October 30,
2016
 
November 1,
2015
 
November 2,
2014
Capital Expenditures:
 
 
 
 
 
North American Staffing
$
480

 
$
422

 
$
287

International Staffing
893

 
324

 
308

Technology Outsourcing Services and Solutions
1,339

 
2,265

 
641

Corporate & Other
14,838

 
5,541

 
4,031

Total Capital Expenditures
$
17,550

 
$
8,552

 
$
5,267

 
 
 
 
 
 
Depreciation and Amortization:
 
 
 
 
 
North American Staffing
$
517

 
$
619

 
$
1,148

International Staffing
345

 
332

 
329

Technology Outsourcing Services and Solutions
1,728

 
1,172

 
1,761

Corporate & Other
3,379

 
4,688

 
6,085

Total Depreciation and Amortization
$
5,969

 
$
6,811

 
$
9,323