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Business Segments
12 Months Ended
Dec. 31, 2013
Segment Reporting [Abstract]  
Business Segments
BUSINESS SEGMENTS
We manage and report our operations as four business segments:

The three geographic regions of Real Estate Services (“RES”):
(1) Americas,
(2) Europe, Middle East and Africa (“EMEA”),
(3) Asia Pacific;
and
(4) LaSalle Investment Management ("LaSalle"), which offers investment management services on a global basis.

Each geographic region offers our full range of Real Estate Services, including agency leasing and tenant representation, capital markets and hotels, property management, facility management, project and development management, energy management and sustainability, construction management, and advisory, consulting and valuation services. We consider “property management” to be services provided to non-occupying property investors and “facility management” to be services provided to owner-occupiers.

LaSalle provides investment management services to institutional investors and high-net-worth individuals.

Operating income represents total revenue less direct and indirect allocable expenses. We allocate all expenses to our segments, other than interest and income taxes, as nearly all expenses incurred benefit one or more of the segments. Allocated expenses primarily consist of corporate global overhead. We allocate these corporate global overhead expenses to the business segments based on the budgeted operating expenses of each segment.

For segment reporting, we show revenue net of gross contract costs in our RES segments. Excluding these costs from revenue and expenses in a “net” presentation of “fee revenue” and “fee-based operating expense” more accurately reflects how we manage our expense base and operating margins. See Note 2 for additional information on our gross and net accounting. For segment reporting we also show Equity earnings (losses) from real estate ventures within total segment revenue, since the related activity is an integral part of LaSalle. Finally, our measure of segment results also excludes restructuring charges and certain acquisition related costs. Certain prior year amounts have been reclassified among reporting segments to conform with our current presentation of business segment results. These amounts relate to the presentation of revenue and associated expense and have an insignificant impact on previously reported operating income.

The Chief Operating Decision Maker of Jones Lang LaSalle measures the segment results net of gross contract costs, with Equity earnings (losses) from real estate ventures, and without restructuring and acquisition charges. We define the Chief Operating Decision Maker collectively as our Global Executive Board, which is comprised of our Global Chief Executive Officer, Global Chief Financial Officer and the Chief Executive Officers of each of our reporting segments.
Summarized financial information by business segment for 2013, 2012 and 2011 is as follows ($ in thousands):
 
 
2013

 
2012

 
2011

Real Estate Services
 
 
 
 
 
 
Americas
 
 
 
 
 
 
Revenue
 
$
1,918,092

 
1,723,025

 
1,504,797

Equity earnings (losses)
 
549

 
(3
)
 
2,682

Total segment revenue
 
1,918,641

 
1,723,022

 
1,507,479

Gross contract costs
 
(112,097
)
 
(76,929
)
 
(14,875
)
Total segment fee revenue
 
1,806,544

 
1,646,093

 
1,492,604

Operating expenses:
 
 

 
 

 
 
Compensation, operating and administrative expenses
 
1,689,365

 
1,513,594

 
1,307,067

Depreciation and amortization
 
45,285

 
42,333

 
38,502

Total segment operating expenses
 
1,734,650

 
1,555,927

 
1,345,569

Gross contract costs
 
(112,097
)
 
(76,929
)
 
(14,875
)
Total fee-based segment operating expenses
 
1,622,553

 
1,478,998

 
1,330,694

Operating income
 
$
183,991

 
167,095

 
161,910

 
 
 
 
 
 
 
EMEA
 
 
 
 
 
 
Revenue
 
$
1,323,201

 
1,072,909

 
991,824

Equity losses
 
(535
)
 
(310
)
 
(304
)
Total segment revenue
 
1,322,666

 
1,072,599

 
991,520

Gross contract costs
 
(204,596
)
 
(120,817
)
 
(91,699
)
Total segment fee revenue
 
1,118,070

 
951,782

 
899,821

Operating expenses:
 
 

 
 

 
 
Compensation, operating and administrative expenses
 
1,212,797

 
996,639

 
933,460

Depreciation and amortization
 
20,547

 
21,644

 
29,378

Total segment operating expenses
 
1,233,344

 
1,018,283

 
962,838

Gross contract costs
 
(204,596
)
 
(120,817
)
 
(91,699
)
Total fee-based segment operating expenses
 
1,028,748

 
897,466

 
871,139

Operating income
 
$
89,322

 
54,316

 
28,682


Continued: Summarized financial information by business segment for 2013, 2012 and 2011 is as follows ($ in thousands):
 
 
2013

 
2012

 
2011

Real Estate Services
 
 
 
 
 
 
Asia Pacific
 
 

 
 

 
 
Revenue
 
$
965,626

 
875,476

 
816,301

Equity earnings
 
129

 
150

 
178

Total segment revenue
 
965,755

 
875,626

 
816,479

Gross contract costs
 
(118,089
)
 
(94,816
)
 
(103,892
)
Total segment fee revenue
 
847,666

 
780,810

 
712,587

Operating expenses:
 
 

 
 

 
 
Compensation, operating and administrative expenses
 
876,239

 
797,396

 
738,107

Depreciation and amortization
 
12,216

 
12,886

 
12,203

Total segment operating expenses
 
888,455

 
810,282

 
750,310

Gross contract costs
 
(118,089
)
 
(94,816
)
 
(103,892
)
Total fee-based segment operating expenses
 
770,366

 
715,466

 
646,418

Operating income
 
$
77,300

 
65,344

 
66,169

 
 
 
 
 
 
 
LaSalle
 
 

 
 

 
 
Revenue
 
$
254,672

 
261,420

 
271,622

Equity earnings
 
31,200

 
24,020

 
3,829

Total segment revenue
 
285,872

 
285,440

 
275,451

Operating expenses:
 
 
 
 
 
 
Compensation, operating and administrative expenses
 
216,203

 
211,567

 
215,745

Depreciation and amortization
 
1,805

 
1,947

 
2,750

Total segment operating expenses
 
218,008

 
213,514

 
218,495

Operating income
 
$
67,864

 
71,926

 
56,956

 
 
 
 
 
 
 
Segment Reconciling Items:
 
 

 
 

 
 
Total segment revenue
 
$
4,492,934

 
3,956,687

 
3,590,929

Reclassification of equity earnings
 
31,343

 
23,857

 
6,385

Total revenue
 
4,461,591

 
3,932,830

 
3,584,544

Total segment operating expenses before restructuring and acquisition charges
 
4,074,457

 
3,598,006

 
3,277,212

Operating income before restructuring and acquisition charges
 
387,134

 
334,824

 
307,332

 
 
 
 
 
 
 
Restructuring and acquisition charges
 
18,315

 
45,421

 
56,127

Operating income
 
$
368,819

 
289,403

 
251,205



Identifiable assets by segment are those assets that are used by or are a result of each segment’s business. Corporate assets are principally cash and cash equivalents, office furniture and computer hardware and software. The following table reconciles segment identifiable assets to consolidated assets and segment investments in real estate ventures to consolidated investments in real estate ventures ($ in thousands).
 
 
2013
 
2012
 
 
 
IDENTIFIABLE ASSETS

INVESTMENTS IN REAL ESTATE VENTURES

 
IDENTIFIABLE ASSETS

INVESTMENTS IN REAL ESTATE VENTURES

 
Real Estate Services:
 
 
 
 
 
 
   Americas
$
2,009,465

3,622

 
$
1,928,430

3,656

 
   EMEA
1,321,197

2,728

 
1,212,640

3,001

 
   Asia Pacific
681,122

2,228

 
691,187

2,300

 
LaSalle
473,305

278,622

 
430,865

259,150

 
Corporate
112,264


 
88,377


 
Consolidated
$
4,597,353

287,200

 
$
4,351,499

268,107


The following table reconciles segment property and equipment expenditures to consolidated property and equipment expenditures ($ in thousands).
 
2013

2012

2011

Real Estate Services:
 
 
 
   Americas
$
46,995

42,588

33,437

   EMEA
19,206

21,574

20,476

   Asia Pacific
15,320

9,120

18,763

LaSalle
1,947

3,660

3,348

Corporate
27,333

18,549

16,144

Total Capital Expenditures
110,801

95,491

92,168

Less proceeds on dispositions
(117
)
(733
)
(630
)
Net Capital Expenditures
$
110,684

94,758

91,538


The following table sets forth the 2013 and 2012 revenue and assets from our most significant currencies ($ in thousands).
 
TOTAL REVENUE
 
TOTAL ASSETS
 
2013

2012

 
2013

2012

United States dollar
$
1,954,354

1,754,064

 
$
2,562,112

2,469,853

British pound
636,288

516,135

 
756,096

684,546

Euro
595,947

482,729

 
468,750

421,426

Australian dollar
285,280

277,181

 
150,849

179,096

Chinese yuan
137,660

114,403

 
92,104

79,602

Hong Kong dollar
134,605

98,043

 
102,862

93,312

Japanese yen
121,965

139,858

 
35,889

41,187

Indian rupee
117,524

113,847

 
93,343

92,553

Singapore dollar
96,661

93,987

 
66,889

74,461

Other currencies
381,307

342,583

 
268,459

215,463

 
$
4,461,591

3,932,830

 
$
4,597,353

4,351,499


We face restrictions in certain countries that limit or prevent the transfer of funds to other countries or the exchange of the local currency to other currencies. The assets of these countries were 5% of our total assets at both December 31, 2013 and 2012.