10-Q 1 f52402e10vq.htm FORM 10-Q e10vq
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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
     
þ   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2009
OR
     
o   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from           to            .
Commission file number: 000-50463
Callidus Software Inc.
(Exact name of registrant as specified in its charter)
     
Delaware   77-0438629
(State or Other Jurisdiction of   (I.R.S. Employer
Incorporation or Organization)   Identification Number)
Callidus Software Inc.
160 West Santa Clara Street, Suite 1500
San Jose, CA 95113

(Address of principal executive offices, including zip code)
(408) 808-6400
(Registrant’s Telephone Number, including area code)
          Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file reports) and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o
          Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes o No o
           Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
             
Large accelerated filer o    Accelerated filer þ    Non-accelerated filer o
(Do not check if a smaller reporting company)
  Smaller Reporting Company o 
          Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No þ
     There were 29,970,226 shares of the registrant’s common stock, par value $0.001, outstanding on April 30, 2009, the latest practicable date prior to the filing of this report.
 
 

 


 

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     Callidus Software®, the Callidus Software logo, Callidus TrueAnalytics™, TrueComp®, TrueComp® Grid, TrueComp® Manager, TrueConnection®, TrueFoundation™, TrueInformation®, TruePerformance™, TruePerformance Index™, TruePerformance Indicator™, TrueMBO™, TrueAllocation™, TrueProducer™, TrueQuota™, TrueReferral™, TrueResolution®, TrueTarget™ and TrueService+™, among others not referenced in this quarterly report on Form 10-Q, are trademarks, servicemarks, or registered trademarks of Callidus Software Inc. in the United States and other countries. All other brand, service or product names referred to in this report are trademarks or registered trademarks of their respective companies or owners.

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PART I. FINANCIAL INFORMATION
Item 1. Financial Statements
CALLIDUS SOFTWARE INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except per share amount)
                 
    March 31,     December 31,  
    2009     2008  
    (Unaudited)  
ASSETS
               
Current assets:
               
Cash and cash equivalents
  $ 21,696     $ 35,390  
Short-term investments
    12,191       1,455  
Accounts receivable, net
    24,056       22,710  
Deferred income taxes
    360       360  
Prepaid and other current assets
    3,462       4,104  
 
           
Total current assets
    61,765       64,019  
Long-term investments
    4,044       3,828  
Property and equipment, net
    4,710       4,890  
Goodwill
    5,528       5,655  
Intangible assets, net
    3,179       3,208  
Deferred income taxes, noncurrent
    811       811  
Deposits and other assets
    1,303       1,468  
 
           
Total assets
  $ 81,340     $ 83,879  
 
           
 
               
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
 
               
Current liabilities:
               
Accounts payable
  $ 3,379     $ 2,447  
Accrued payroll and related expenses
    5,639       7,128  
Accrued expenses
    3,674       5,027  
Deferred income taxes
    816       816  
Deferred revenue
    23,762       21,881  
 
           
Total current liabilities
    37,270       37,299  
Long-term deferred revenue
    721       1,202  
Deferred income taxes, noncurrent
    33        
Other liabilities
    1,127       1,412  
 
           
Total liabilities
    39,151       39,913  
 
           
 
               
Stockholders’ equity:
               
Common stock, $0.001 par value; 100,000 shares authorized; 29,885 and 29,240 shares issued and outstanding at March 31, 2009 and December 31, 2008, respectively
    30       29  
Additional paid-in capital
    208,457       207,493  
Accumulated other comprehensive income
    189       121  
Accumulated deficit
    (166,487 )     (163,677 )
 
           
Total stockholders’ equity
    42,189       43,966  
 
           
Total liabilities and stockholders’ equity
  $ 81,340     $ 83,879  
 
           
See accompanying notes to unaudited condensed consolidated financial statements.

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CALLIDUS SOFTWARE INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)
                 
    Three Months Ended  
    March 31,  
    2009     2008  
    (Unaudited)  
Revenues:
               
Recurring
  $ 11,697     $ 8,284  
Services
    11,202       15,855  
License
    3,001       3,984  
 
           
Total revenues
    25,900       28,123  
Cost of revenues:
               
Recurring
    5,785       3,279  
Services
    9,309       12,688  
License
    191       242  
 
           
Total cost of revenues
    15,285       16,209  
 
           
Gross profit
    10,615       11,914  
 
           
 
               
Operating expenses:
               
Sales and marketing
    5,862       7,376  
Research and development
    3,801       3,685  
General and administrative
    3,567       3,394  
Restructuring
    166       397  
 
           
Total operating expenses
    13,396       14,852  
 
           
 
               
Operating loss
    (2,781 )     (2,938 )
Interest and other income (expense), net
    29       531  
 
           
 
               
Loss before provision (benefit) for income taxes
    (2,752 )     (2,407 )
Provision (benefit) for income taxes
    58       221  
 
           
 
               
Net loss
  $ (2,810 )   $ (2,628 )
 
           
 
               
Net loss per share — basic and diluted
               
Net loss per share
  $ (0.10 )   $ (0.09 )
 
           
 
               
Shares used in basic and diluted per share computation
    29,549       29,756  
 
           
See accompanying notes to unaudited condensed consolidated financial statements.

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CALLIDUS SOFTWARE INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
                 
    Three Months Ended March 31,  
    2009     2008  
    (Unaudited)  
Cash flows from operating activities:
               
Net loss
  $ (2,810 )   $ (2,628 )
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
               
Depreciation expense
    703       543  
Amortization of intangible assets
    435       658  
Provision for doubtful accounts and service remediation reserves
    40       (17 )
Stock-based compensation
    977       1,731  
Deferred income taxes
    33        
Net accretion on investments
    2       (85 )
Put option (gain) loss
    93        
(Gain) loss on investments classified as trading securities
    (123 )      
Changes in operating assets and liabilities:
               
Accounts receivable
    (1,426 )     2,580  
Prepaid and other current assets
    642       (373 )
Other assets
    70       297  
Accounts payable
    955       (635 )
Accrued expenses
    (1,730 )     (3,758 )
Accrued payroll and related expenses
    (1,461 )     (545 )
Deferred revenue
    1,410       2,171  
 
           
Net cash provided by (used in) operating activities
    (2,190 )     (61 )
 
           
 
               
Cash flows from investing activities:
               
Purchases of investments
    (10,760 )     (7,237 )
Proceeds from maturities and sale of investments
          12,826  
Purchases of property and equipment
    (624 )     (483 )
Purchases of intangible assets
    (100 )     (100 )
Acquisition, net of cash acquired
    (14 )     (7,500 )
 
           
Net cash provided by (used in) investing activities
    (11,498 )     (2,494 )
 
           
 
               
Cash flows from financing activities:
               
Net proceeds from issuance of common stock
    990       2,445  
Repurchases of stock
    (742 )     (2,552 )
Cash used to net share settle equity awards
    (259 )      
 
           
Net cash (used in) provided by financing activities
    (11 )     (107 )
 
           
Effect of exchange rates on cash and cash equivalents
    5       (26 )
 
           
Net increase (decrease) in cash and cash equivalents
    (13,694 )     (2,688 )
Cash and cash equivalents at beginning of period
    35,390       21,813  
 
           
Cash and cash equivalents at end of period
  $ 21,696     $ 19,125  
 
           
 
               
Supplemental disclosures of cash flow information:
               
Cash paid for income taxes
  $     $ 7  
 
           
Non-cash investing and financing activities:
               
Purchases of property and equipment not paid as of quarter-end
  $ 407     $ 247  
 
           
Purchases of intangible assets not paid as of quarter-end
  $ 406     $  
 
           
Deferred direct stock-based compensation costs
  $ (1 )   $  
 
           
See accompanying notes to unaudited condensed consolidated financial statements.

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CALLIDUS SOFTWARE INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
1. Summary of Significant Accounting Policies
     Basis of Presentation
     The accompanying condensed consolidated financial statements have been prepared on substantially the same basis as the audited consolidated financial statements included in the Callidus Software Inc. Annual Report on Form 10-K for the year ended December 31, 2008. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with accounting principles generally accepted in the United States have been condensed or omitted pursuant to the Securities and Exchange Commission (SEC) rules and regulations regarding interim financial statements. All amounts included herein related to the condensed consolidated financial statements as of March 31, 2009 and the three months ended March 31, 2009 and 2008 are unaudited and should be read in conjunction with the audited consolidated financial statements and the notes thereto included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2008.
     In the opinion of management, the accompanying condensed consolidated financial statements include all necessary adjustments for the fair presentation of the Company’s financial position, results of operations and cash flows. The results of operations for the interim periods presented are not necessarily indicative of the operating results to be expected for any subsequent interim period or for the full fiscal year ending December 31, 2009.
     Principles of Consolidation
     The condensed consolidated financial statements include the accounts of Callidus Software Inc. and its wholly owned subsidiaries (collectively, the Company), which include wholly owned subsidiaries in Australia, Canada, Germany, Hong Kong and the United Kingdom. All intercompany transactions and balances have been eliminated in consolidation.
     Certain Risks and Uncertainties
     The Company’s products and services are concentrated in the software industry, which is characterized by rapid technological advances and changes in customer requirements. A critical success factor is management’s ability to anticipate or to respond quickly and adequately to technological developments in its industry and changes in customer requirements. Any significant delays in the development or introduction of products or services could have a material adverse effect on the Company’s business and operating results.
     Historically, a substantial portion of the Company’s revenues have been derived from sales of its products and services to customers in the financial and insurance industries. The recent substantial disruptions in these industries may result in these customers deferring or cancelling future planned expenditures on the Company’s products and services. The Company is also subject to fluctuations in sales for the TrueComp product, and its license revenues are typically dependent on a small volume of transactions. Continued macroeconomic weakness may keep potential customers from purchasing the Company’s products.
     Use of Estimates
     Preparation of the condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States of America and the rules and regulations of the Securities and Exchange Commission (SEC) requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, the reported amounts of revenues and expenses during the reporting

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period and the accompanying notes. Estimates are used for, but not limited to, the value of purchase consideration, reserves related to income taxes, valuation of certain investments, allowances for doubtful accounts and service remediation reserves, the useful lives of fixed assets and intangible assets, goodwill and intangible asset impairment charges, accrued liabilities and other contingencies. These estimates and assumptions are based on management’s best estimates and judgment. Management evaluates such estimates and assumptions on an ongoing basis using historical experience and considers other factors, including the current economic environment, for continued reasonableness. Appropriate adjustments, if any, to the estimates used are made prospectively based upon such evaluation. Illiquid credit markets, volatile equity and foreign currency markets and declines in IT spending by companies have combined to increase the uncertainty inherent in such estimates and assumptions. As future events and their effects cannot be determined with precision, actual results could differ materially from those estimates. Changes in those estimates, if any, resulting from continuing changes in the economic environment will be reflected in the financial statements in future periods.
     Reserve Accounts
     Trade accounts receivable are recorded at the invoiced amount and do not bear interest. The Company offsets gross trade accounts receivable with its allowance for doubtful accounts and service remediation reserve. The allowance for doubtful accounts is the Company’s best estimate of the amount of probable credit losses in the Company’s existing accounts receivable. The Company reviews its allowance for doubtful accounts monthly. Past due balances over 90 days are reviewed individually for collectibility. Account balances are charged against the allowance after reasonable means of collection have been exhausted and the potential for recovery is considered remote.
     The service remediation reserve is the Company’s best estimate of the probable amount of remediation services it will have to provide for ongoing professional service arrangements. To determine the adequacy of the service remediation reserve, the Company analyzes historical experience of actual remediation service claims as well as current information on remediation service requests. Provisions to the allowance for doubtful accounts are recorded in general and administrative expenses, while provisions for service remediation reduce services revenues.
     Below is a summary of the changes in the Company’s reserve accounts for the three months ended March 31, 2009 and 2008 (in thousands):
                                 
    Balance at   Provision,           Balance at
    Beginning   Net of           End of
    of Period   Recoveries   Write-Offs   Period
Allowance for doubtful accounts
                               
Three months ended March 31, 2009
  $ 550     $ 57     $ (26 )   $ 581  
Three months ended March 31, 2008
    154       (26 )           128  
                                 
    Balance at           Remediation   Balance at
    Beginning           Service   End of
    of Period   Provision   Claims   Period
Service remediation reserve
                               
Three months ended March 31, 2009
  $ 399     $ 490     $ (507 )   $ 382  
Three months ended March 31, 2008
    225       321       (258 )     288  
     Restricted Cash
     Included in prepaid and other current assets and deposits and other assets in the condensed consolidated balance sheets at March 31, 2009 and December 31, 2008 is restricted cash totaling $434,000 related to security deposits on leased facilities for our New York, New York and San Jose, California offices. The restricted cash represents investments in certificates of deposit and secured letters of credit required by

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landlords to meet security deposit requirements for the leased facilities. Restricted cash is included in either prepaid and other current assets or deposits and other assets based on the remaining contractual term for the release of the restriction.
     Revenue Recognition
     The Company generates revenues by providing its software applications as a service through its on-demand subscription offering, licensing its software and providing related support and professional services to its customers. The Company presents revenue net of sales taxes and any similar assessments.
     The Company recognizes revenues in accordance with accounting standards for software and service companies. The Company will not recognize revenue until persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable and collection is deemed probable. The Company evaluates each of these criteria as follows:
     Evidence of an Arrangement. The Company considers a non-cancelable agreement signed by it and the customer to be evidence of an arrangement.
     Delivery. In on-demand arrangements, the Company considers delivery to have occurred as the service is provided to the customer. In perpetual licensing arrangements, the Company considers delivery to have occurred when media containing the licensed programs is provided to a common carrier, or in the case of electronic delivery, the customer is given access to the licensed programs. The Company’s typical end-user license agreement does not include customer acceptance provisions.
     Fixed or Determinable Fee. The Company considers the fee to be fixed or determinable unless the fee is subject to refund or adjustment or is not payable within its standard payment terms. The Company considers payment terms greater than 90 days to be beyond its customary payment terms. If the fee is not fixed or determinable, the Company recognizes the revenue as amounts become due and payable.
     In arrangements where the customer is obligated to pay at least 90% of the license amount within normal payment terms and the remaining 10% is to be paid within a year from the contract effective date, the Company will recognize the license revenue for the entire arrangement upon delivery assuming all other revenue recognition criteria have been met. This policy is effective as long as the Company continues to maintain a history of providing similar terms to customers and collecting from those customers without providing any contractual concessions.
     Collection is Deemed Probable. The Company conducts a credit review for all significant transactions at the time of the arrangement to determine the creditworthiness of the customer. Collection is deemed probable if the Company expects that the customer will be able to pay amounts under the arrangement as payments become due. If the Company determines that collection is not probable, the Company defers the recognition of revenue until cash collection.
     Recurring Revenue
     Recurring revenues include on-demand revenues and maintenance revenues. On-demand revenues are principally derived from technical operation fees earned through the Company’s services offering of the on-demand TrueComp suite, as well as revenues generated from business operations services. Maintenance revenues are derived from maintaining, supporting and providing periodic updates for the Company’s licensed software. Customers that own perpetual licenses can receive the benefits of upgrades, updates, and support from either subscribing to the Company’s on-demand services or maintenance services.
     On-Demand Revenue. In arrangements where the Company provides its software applications as a service, the Company has considered Emerging Issues Task Force Issue No. 00-3 (EITF 00-3), Application of AICPA Statement of Position 97-2 to Arrangements That Include the Right to Use Software Stored on Another Entity’s Hardware and EITF No. 03-5 (EITF 03-5), Applicability of AICPA Statement of Position 97-2 to Non-Software Deliverables in an Arrangement Containing More-Than-Incidental Software, and has

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concluded that these transactions are considered service arrangements and fall outside of the scope of SOP 97-2. Accordingly, the Company follows the provisions of SEC Staff Accounting Bulletin No. 104, Revenue Recognition and Emerging Issues Task Force Issue No. 00-21 (EITF 00-21), Revenue Arrangements with Multiple Deliverables. Customers will typically prepay for the Company’s on-demand services, which amounts the Company will defer and recognize ratably over the non-cancelable term of the customer contract. In addition to the on-demand services, these arrangements may also include implementation and configuration services, which are billed on a time-and-materials basis and recognized as revenues as the services are performed. In determining whether the consulting services can be accounted for separately from on-demand revenues, the Company considers the following factors for each consulting agreement: availability of the consulting services from other vendors; whether objective and reliable evidence of fair value exists for the undelivered elements; the nature of the consulting services; the timing of when the consulting contract is signed in comparison to the on-demand service contract and the contractual dependence of the consulting work on the on-demand service.
     For those arrangements where the elements qualify for separate units of accounting, the on-demand revenues are recognized ratably over the non-cancelable contract term, which is typically 12 to 24 months, beginning on the service commencement date. Implementation and configuration services, when sold with the on-demand offering, are recognized as the services are rendered for time-and-materials contracts, and are recognized utilizing the proportional performance method of accounting for fixed-price contracts. For arrangements with multiple deliverables, the Company allocates the total contractual arrangement to the separate units of accounting based on their relative fair values, as determined by the fair value of the undelivered and delivered items when sold separately.
     If consulting services for implementation and configuration associated with an on-demand arrangement do not qualify as a separate unit of accounting, the Company will recognize the revenue from implementation and configuration services ratably over the remaining non-cancelable term of the subscription contract once the implementation is complete. In addition, the Company will defer the direct costs of the implementation and configuration services and amortize those costs over the same time period as the related revenue is recognized. The deferred costs on the Company’s consolidated balance sheets for these consulting arrangements totaled $1.7 million and $2.6 million at March 31, 2009 and December 31, 2008, respectively. As of March 31, 2009 and December 31, 2008, $1.3 million and $2.0 million, respectively, of the deferred costs are included in prepaid and other current assets, with the remaining amount included in deposits and other assets in the consolidated balance sheets.
     Included in the deferred costs for on-demand arrangements is the deferral of commission payments to the Company’s direct sales force, which the Company amortizes over the non-cancelable term of the contract as the related revenue is recognized. The commission payments are a direct and incremental cost of the revenue arrangements. The deferral of commission expenditures related to the Company’s on-demand offering was $0.5 million and $0.8 million at March 31, 2009 and December 31, 2008, respectively.
     Maintenance Revenue. Under perpetual software license arrangements, a customer typically pre-pays maintenance for the first twelve months, and the related revenues are deferred and recognized ratably over the term of the initial maintenance contract. Maintenance is renewable by the customer on an annual basis thereafter. Rates for maintenance, including subsequent renewal rates, are typically established based upon a specified percentage of net license fees as set forth in the arrangement.
     Services Revenue
     Professional Service Revenue. Professional service revenues primarily consist of integration services related to the installation and configuration of the Company’s products as well as training. The Company’s installation and configuration services do not involve customization to, or development of, the underlying software code. Generally, the Company’s professional services arrangements are on a time-and-materials basis. Reimbursements, including those related to travel and out-of-pocket expenses, are included in services revenues, and an equivalent amount of reimbursable expenses is included in cost of services revenues. For professional service arrangements with a fixed fee, the Company recognizes revenue utilizing

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the proportional performance method of accounting. The Company estimates the proportional performance on fixed-fee contracts on a monthly basis utilizing hours incurred to date as a percentage of total estimated hours to complete the project. If the Company does not have a sufficient basis to measure progress toward completion, revenue is recognized upon completion of performance. To the extent the Company enters into a fixed-fee services contract, a loss will be recognized any time the total estimated project cost exceeds project revenues.
     In certain arrangements, the Company has provided for unique acceptance criteria associated with the delivery of consulting services. In these instances, the Company has recognized revenue in accordance with the provisions of SAB 104. To the extent there is contingent revenue in these arrangements, the Company will defer the revenue until the contingency has lapsed.
     License Revenue
     Perpetual Licensing. The Company’s perpetual software license arrangements typically include: (i) an end-user license fee paid in exchange for the use of its products, generally based on a specified number of payees, and (ii) a maintenance arrangement that provides for technical support and product updates, generally over renewable twelve month periods. If the Company is selected to provide integration and configuration services, then the software arrangement will also include professional services, generally priced on a time-and-materials basis. Depending upon the elements in the arrangement and the terms of the related agreement, the Company recognizes license revenues under either the residual or the contract accounting method.
     Certain arrangements result in the payment of customer referral fees to third parties that resell the Company’s software products. In these arrangements, license revenues are recorded, net of such referral fees, at the time the software license has been delivered to a third-party reseller and an end-user customer has been identified.
     Residual Method. Perpetual license fees are recognized upon delivery whether licenses are sold separately from or together with integration and configuration services, provided that (i) the criteria described above have been met, (ii) payment of the license fees is not dependent upon performance of the integration and configuration services, and (iii) the services are not otherwise essential to the functionality of the software. The Company recognizes these license revenues using the residual method pursuant to the requirements of Statement of Position (SOP) 97-2, Software Revenue Recognition, as amended by SOP 98-9, Software Revenue Recognition with Respect to Certain Transactions. Under the residual method, revenues are recognized when vendor-specific objective evidence of fair value exists for all of the undelivered elements in the arrangement (i.e., professional services and maintenance), but does not exist for one or more of the delivered elements in the arrangement (i.e., the software product). Each license arrangement requires careful analysis to ensure that all of the individual elements in the license transaction have been identified, along with the fair value of each undelivered element.
     The Company allocates revenue to each undelivered element based on its fair value, with the fair value determined by the price charged when that element is sold separately. For a certain class of transactions, the fair value of the maintenance portion of the Company’s arrangements is based on substantive stated renewal rates rather than stand-alone sales. The fair value of the professional services portion of the arrangement is based on the hourly rates that the Company charges for these services when sold independently from a software license. If evidence of fair value cannot be established for the undelivered elements of a license agreement, the entire amount of revenue from the arrangement is deferred until evidence of fair value can be established, or until the items for which evidence of fair value cannot be established are delivered. If the only undelivered element is maintenance, then the entire amount of revenue is recognized over the maintenance delivery period.
     Contract Accounting Method. For arrangements where services are considered essential to the functionality of the software, such as where the payment of the license fees is dependent upon performance of the services, both the license and services revenues are recognized in accordance with the provisions of SOP 81-1, Accounting for Performance of Construction-Type and Certain Production-Type

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Contracts (SOP 81-1). The Company generally uses the percentage-of-completion method because the Company is able to make reasonably dependable estimates relative to contract costs and the extent of progress toward completion. However, if the Company cannot make reasonably dependable estimates, the Company uses the completed-contract method. If total cost estimates exceed revenues, the Company accrues for the estimated loss on the arrangement at the time such determination is made.
     In certain arrangements, the Company has provided for unique acceptance criteria associated with the delivery of consulting services. In these instances, the Company has recognized revenue in accordance with the provisions of SOP 81-1. To the extent there is contingent revenue in these arrangements, the Company measures the level of profit that is expected based on the non-contingent revenue and the total expected project costs. If the Company is assured of a certain level of profit excluding the contingent revenue, the Company recognizes the non-contingent revenue on a percentage-of-completion basis and recognizes the contingent revenue upon final acceptance.
     Net Loss Per Share
     Basic net loss per share is calculated by dividing net loss for the period by the weighted average common shares outstanding during the period, less shares subject to repurchase. Diluted net loss per share is calculated by dividing the net loss for the period by the weighted average common shares outstanding, adjusted for all dilutive potential common shares, which includes shares issuable upon the exercise of outstanding common stock options, the release of restricted stock, and purchases of employee stock purchase plan (ESPP) shares to the extent these shares are dilutive. For the three months ended March 31, 2009 and 2008, the diluted net loss per share calculation was the same as the basic net loss per share calculation, as all potential common shares were anti-dilutive.
     Diluted net loss per share does not include the effect of the following potential weighted average common shares because to do so would be anti-dilutive for the periods presented (in thousands):
                 
    Three Months Ended March 31,  
    2009     2008  
Restricted stock
    1,126       779  
Stock options
    6,674       7,301  
ESPP
    113       80  
 
           
Totals
    7,913       8,160  
 
           
     The weighted-average exercise price of stock options excluded from weighted average common shares during the three months ended March 31, 2009 was $4.87 per share as compared to the weighted average exercise price of stock options excluded from weighted average common shares during the three months ended March 31, 2008 of $5.18 per share.
     Recent Accounting Pronouncements
     In September 2006, the Financial Accounting Standards Board (FASB) issued FASB Statement No. 157, Fair Value Measurements (SFAS 157). SFAS 157 defines fair value, establishes a framework for measuring fair value under generally accepted accounting principles (GAAP), and expands disclosures about fair value measurements. SFAS 157 applies to other accounting pronouncements that require or permit fair value measurements, as the FASB had previously concluded in those accounting pronouncements that fair value is the relevant measurement attribute. Accordingly, SFAS 157 does not require any new fair value measurements. SFAS 157 was effective for fiscal years beginning after November 15, 2007. The Company adopted the accounting pronouncement as it relates to financial assets and liabilities as of January 1, 2008. Effective January 1, 2009, the Company adopted SFAS 157 for nonfinancial assets and nonfinancial liabilities that are recognized or disclosed at fair value in the financial statements on a non-recurring basis. These nonfinancial items include assets and liabilities such as

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reporting units measured at fair value in a goodwill impairment test and nonfinancial assets acquired and liabilities assumed in a business combination. The adoption had no impact in the first quarter of 2009.
     In December 2007, the FASB issued FASB Statement No. 141 (revised 2007), Business Combinations (SFAS 141R). SFAS 141R requires the use of “full fair value” to record all the identifiable assets, liabilities, noncontrolling interests and goodwill acquired in a business combination. SFAS 141R is effective for fiscal years beginning after December 15, 2008. Effective January 1, 2009, the Company adopted SFAS 141R. The adoption did not have an impact on the Company’s condensed consolidated financial statements as the Company did not acquire any businesses in the first quarter of 2009.
     In April 2009, the FASB issued FASB Staff Position FAS 141(R)-1, Accounting for Assets Acquired and Liabilities Assumed in a Business Combination That Arise from Contingencies (FSP FAS 141(R)-1. This FSP applies to all assets acquired and liabilities assumed in a business combination that arise from contingencies that would be within the scope of SFAS 5 if not acquired or assumed in a business combination, except for assets or liabilities arising from contingencies that are subject to specific guidance in SFAS 141R. FSP FAS 141(R)-1 is effective for annual periods beginning on or after December 15, 2008. Effective January 1, 2009, the Company adopted SFAS 141R. The adoption did not have an impact on the Company’s condensed consolidated financial statements as the Company did not acquire any businesses in the first quarter of 2009.
     In December 2007, the FASB issued FASB Statement No. 160 Noncontrolling Interests in Consolidated Financial Statements (SFAS 160). SFAS 160 requires the noncontrolling interests (minority interests) to be recorded at fair value and reported as a component of equity. SFAS 160 is effective for fiscal years beginning after December 15, 2008. Effective January 1, 2009, the Company adopted SFAS 160. The Company does not have any noncontrolling interests (minority interests). As such, the adoption of SFAS 160 had no initial impact on the Company’s condensed consolidated financial statements.
     In April 2008, the FASB issued FASB Staff Position No. 142-3, Determination of the Useful Life of Intangible Assets (FSP 142-3). FSP 142-3 amends the factors an entity should consider in developing renewal or extension assumptions used in determining the useful life of recognized intangible assets under FASB Statement No. 142, Goodwill and Other Intangible Assets (SFAS 142). This new guidance applies prospectively to intangible assets that are acquired individually or with a group of other assets in business combinations and asset acquisitions. FSP 142-3 is effective for financial statements issued for fiscal years and interim periods therein beginning after December 15, 2008. Effective January 1, 2009, the Company adopted FSP 142-3. The adoption did not have an impact on the condensed consolidated financial statements as none of the Company’s assumptions have changed.
     In September 2008, the FASB issued Emerging Issues Task Force No. 08-7 Accounting for Defensive Intangible Assets (EITF 08-7). EITF 08-7 requires that an acquired defensive intangible asset be accounted for as a separate unit of accounting at acquisition, not combined with the acquirer’s recognized or unrecognized intangible assets. An intangible asset acquired in a business combination or an asset acquisition that an entity does not intend to actively use but does intend to prevent others from using, has been commonly referred to as a “defensive asset” or a “locked-up asset” because while the asset is not being actively used, it is likely contributing to an increase in the value of other assets owned by the entity. The useful life of the asset should be determined as the period over which the reporting entity expects a defensive asset to contribute directly or indirectly to the entity’s future cash flows, in accordance with paragraph 11 of SFAS 142. EITF 08-7 is effective for defensive assets acquired on or after the beginning of the first annual reporting period beginning on or after December 15, 2008 and shall be applied prospectively. Effective January 1, 2009, the Company adopted EITF 08-7. The adoption did not have an impact on our condensed consolidated financial statements as the Company did not acquire any defensive intangible assets in the first quarter of 2009.
     In April 2009, the FASB issued FASB Staff Position FAS 157-4, Determining Fair Value When the Volume and Level of Activity for the Asset or Liability Have Significantly Decreased and Identifying Transactions That Are Not Orderly (FSP FAS 157-4). This FSP provides guidelines for making fair value measurements more consistent with the principles presented in SFAS 157. FSP FAS 157-4 relates to

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determining fair values when there is no active market or where the price inputs being used represent distressed sales. It reaffirms what SFAS 157 states is the objective of fair value measurement — to reflect how much an asset would be sold for in an orderly transaction (as opposed to a distressed or forced transaction) at the date of the financial statements under current market conditions. Specifically, it reaffirms the need to use judgment to ascertain if a formerly active market has become inactive and in determining fair values when markets have become inactive. FSP FAS 157-4 is effective for interim and annual periods ending after June 15, 2009 and will only have an impact on future periods.
     In April 2009, the FASB issued FASB Staff Position FAS 107-1 and APB 28-1, Interim Disclosures about Fair Value of Financial Instruments (FSP FAS 107-1 and APB 28-1). This FSP enhances consistency in financial reporting by increasing the frequency of fair value disclosures. FSP FAS 107-1 and APB 28-1 relates to fair value disclosures for any financial instruments that are not currently reflected on the balance sheet of companies at fair value. Prior to issuing this FSP, fair values of these assets and liabilities were only disclosed once a year. The FSP now requires these disclosures on a quarterly basis, providing qualitative and quantitative information about fair value estimates for all those financial instruments not measured on the balance sheet at fair value. FSP FAS 107-1 and APB 28-1 is effective for interim and annual periods ending after June 15, 2009. The adoption of FSP FAS 107-1 and APB 28-1 will only impact disclosures in the Company’s future condensed consolidated financial statements.
     In April 2009, the FASB issued FASB Staff Position FAS 115-2 and FAS 124-2, Recognition and Presentation of Other-Than-Temporary Impairments (FSP FAS 115-2 and FAS 124-2). This FSP provides additional guidance designed to create greater clarity and consistency in accounting for and presenting impairment losses on securities. The FSP also requires increased and more timely disclosures regarding expected cash flows, credit losses, and an aging of securities with unrealized losses. FSP FAS 115-2 and FAS 124-2 is effective for interim and annual periods ending after June 15, 2009. The Company is currently evaluating the future impact that FSP FAS 115-2 and FAS 124-2 will have on the Company’s condensed consolidated financial statements.
2. Restructuring
     In October 2008, management approved a cost savings program to reduce the Company’s workforce. The Company incurred restructuring charges of $1.2 million in the fourth quarter of 2008 and $0.2 million in the first quarter of 2009 in connection with severance and termination-related costs, most of which are severance-related cash expenditures. The October 2008 cost savings program was substantially completed in the fourth quarter of 2008 and will be fully completed in the first half of 2009. As of March 31, 2009 accrued restructuring charges were $0.2 million.
     Total costs incurred to date of $3.3 million include restructuring charges of $1.5 million in 2007, $1.6 million in 2008 and $0.2 million in the first quarter of 2009. Total costs expected to be incurred of $3.5 million include restructuring charges of $0.2 million the Company expects to incur in the second quarter of 2009.
     The following table sets forth a summary of accrued restructuring charges for 2009 (in thousands):
                                                         
                                            Total Costs     Total Costs  
    December 31,     Cash                     March 31,     Incurred to     Expected to  
    2008     Payments     Additions     Adjustments     2009     Date     be Incurred  
Severance and termination related costs
  $ 810     $ (787 )   $ 182     $ (30 )   $ 175     $ 3,265     $ 3,440  
 
 
                                         
Total accrued restructuring charges
  $ 810     $ (787 )   $ 182     $ (30 )   $ 175     $ 3,265     $ 3,440  
 
                                         
3. Goodwill and Intangible Assets
     Goodwill as of March 31, 2009 and December 31, 2008 was $5.5 million and $5.7 million, respectively. The change is due to an adjustment to the previous estimates for the lease liability valuation associated with the CT acquisition as a result of actual operating costs.
     Intangible assets consisted of the following as of March 31, 2009 and December 31, 2008 (in thousands):

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            December 31,                     March 31,  
            2008             Amortization     2009  
    Cost     Net     Additions     Expense     Net  
Purchased technology
  $ 3,579     $ 1,624     $ 406     $ (247 )   $ 1,783  
Customer backlog
    1,500       63             (63 )      
Customer relationships
    2,000       1,521             (125 )     1,396  
 
 
                             
Total intangible assets, net
  $ 7,079     $ 3,208     $ 406     $ (435 )   $ 3,179  
 
                             
     Intangible assets include third-party software licenses used in our products and acquired assets related to the CT acquisition completed in 2008. Costs incurred to renew or extend the term of a recognized intangible asset are expensed in the period incurred. Amortization expense related to intangible assets was $0.4 million for the three months ended March 31, 2009 as compared to amortization expense of $0.7 million for the three months ended March 31, 2008 and was charged to cost of revenues for purchased technology and customer backlog and sales and marketing expense for customer relationships. The Company’s intangible assets are amortized over their estimated useful lives of one to five years. Total future expected amortization is as follows (in thousands):
                 
    Purchased     Customer  
    Technology     Relationships  
Year Ending December 31:
               
Remainder of 2009
  $ 611     $ 375  
2010
    440       500  
2011
    524       500  
2012
    208       21  
2013
           
2014 and beyond
           
 
           
 
           
 
               
Total expected future amortization
  $ 1,783     $ 1,396  
 
           
4. Investments
     The Company classifies debt and marketable equity securities based on the liquidity of the investment and management’s intention on the date of purchase and re-evaluates such designation as of each balance sheet date. Except for certain auction rate securities, debt and marketable equity securities are classified as available for sale and carried at estimated fair value, which is determined based on the inputs discussed below. The Company considers all highly liquid instruments with an original maturity on the date of purchase of three months or less to be cash equivalents. The Company considers all investments that are available for sale that have a maturity date of longer than three months to be short-term investments, including those investments with a maturity date of longer than one year that are highly liquid and for which the Company does not have a positive intent to hold to maturity. Auction rate securities are designated as long-term investments due to the inability to sell these securities in the current market.
     Interest is included in interest and other income, net, in the accompanying condensed consolidated financial statements. Realized gains and losses are calculated using the specific identification method. The components of the Company’s debt and marketable equity securities were as follows at March 31, 2009 and December 31, 2008 (in thousands):

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                            Gain (Loss) on        
                            Investments        
                            Recorded in the        
    Par     Unrealized     Unrealized     Statement of     Estimated  
March 31, 2009   Value     Gains     Losses     Operations     Fair Value  
Money market funds
  $ 15,745     $     $     $     $ 15,745  
Certificates of deposit
    1,440             (1 )           1,439  
Auction-rate securities
    4,600       93             (649 )     4,044  
Corporate notes and obligations
    8,483       7       (19 )           8,471  
U.S. government and agency obligations
    3,000       2                   3,002  
 
                             
 
                                       
Investments in debt and equity securities
  $ 33,268     $ 102     $ (20 )   $ (649 )   $ 32,701  
 
                             
                                         
                            Gain (Loss) on        
                            Investments        
                            Recorded in the        
    Par     Unrealized     Unrealized     Statement of     Estimated  
December 31, 2008   Value     Gains     Losses     Operations     Fair Value  
Money market funds
  $ 27,202     $     $     $     $ 27,202  
Auction-rate securities
    4,600                   (772 )     3,828  
Corporate notes and obligations
    1,445       10                   1,455  
 
                             
 
                                       
Investments in debt and equity securities
  $ 33,247     $ 10     $     $ (772 )   $ 32,485  
 
                             
                 
    March 31,     December 31,  
    2009     2008  
Recorded as:
               
Cash equivalents
  $ 16,466     $ 27,202  
Short-term investments
    12,191       1,455  
Long-term investments
    4,044       3,828  
 
           
 
  $ 32,701     $ 32,485  
 
           
     The Company had no sales of investments for the three months ended March 31, 2009 and no realized gains or losses on sales of investment for the three months ended March 31, 2008.
     The Company measures financial assets at fair value on an ongoing basis. The estimated fair value of the Company’s financial assets was determined using the following inputs at March 31, 2009 and December 31, 2008 (in thousands):

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    Fair Value Measurements at Reporting Date Using  
            Quoted Prices in     Significant     Significant  
            Active Markets for     Other Observable     Unobservable  
            Identical Assets     Inputs     Inputs  
March 31, 2009   Total     (Level 1)     (Level 2)     (Level 3)  
Money market funds (1)
  $ 15,745     $ 15,745     $     $  
Certificates of deposit (1), (3)
    1,439             1,439        
Auction-rate securities (2)
    4,044                   4,044  
Corporate notes and obligations (3)
    8,471             8,471        
U.S. government and agency obligations (3)
    3,002             3,002        
Asset associated with put option (4)
    399                   399  
 
                       
 
                               
Total
  $ 33,100     $ 15,745     $ 12,912     $ 4,443  
 
                       
 
(1)   Included in cash and cash equivalents on the condensed consolidated balance sheet
 
(2)   Included in long-term investments on the condensed consolidated balance sheet
 
(3)   Included in short-term investments on the condensed consolidated balance sheet
 
(4)   Included in deposits and other assets on the condensed consolidated balance sheet
                               
    Fair Value Measurements at Reporting Date Using
            Quoted Prices in     Significant   Significant
            Active Markets for     Other Observable     Unobservable
            Identical Assets     Inputs     Inputs
December 31, 2008   Total     (Level 1)     (Level 2)     (Level 3)
Money market funds (1)
  $ 27,202     $ 27,202     $     $
Auction-rate securities (2)
    3,828                   3,828
Corporate notes and obligations (3)
    1,455             1,455      
Asset associated with put option (4)
    492                   492
 
                     
 
                             
Total
  $ 32,977     $ 27,202     $ 1,455     $ 4,320
 
                     
 
(1)   Included in cash and cash equivalents on the consolidated balance sheet
 
(2)   Included in long-term investments on the consolidated balance sheet
 
(3)   Included in short-term investments on the consolidated balance sheet
 
(4)   Included in deposits and other assets on the consolidated balance sheet
     The table below presents the changes during the period related to balances measured using significant unobservable inputs (Level 3) (in thousands):
                                 
            Gain (Loss)                
    Balance at     Recorded in             Balance at  
    December 31,     Statement of     Unrealized     March 31,  
    2008     Operations     Gain (Loss)     2009  
Auction-rate securities
  $ 3,828     $ 123     $ 93     $ 4,044  
Asset associated with put option
    492       (93 )           399  
 
                       
 
                               
Total
  $ 4,320     $ 30     $ 93     $ 4,443  
 
                       
     Valuation of Investments and Put Option

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     Level 2
     The Company’s corporate notes and obligations were valued using a pricing matrix from a reputable pricing service in order to calculate the amortized cost of the security, which is considered an observable input (Level 2). The Company validates the estimated fair value received from the reputable pricing service on a quarterly basis.
     Level 3
     The Company valued its auction rate securities using unobservable inputs (Level 3). The Company utilized the income approach applying assumptions for interest rates using current market trends and an estimated term based on expectations from brokers for liquidity in the market and redemption periods agreed to by other broker-dealers. The Company also applied an adjustment for the lack of liquidity to the value determined by the income approach utilizing a put option model. As a result of the valuation assessment, the Company recorded a gain on investments classified as trading securities of $0.1 million and an unrealized gain on investments classified as available-for-sale of $0.1 million at March 31, 2009.
     In connection with the auction rate securities, in October 2008, one financial institution where the Company holds auction rate securities issued certain put option rights to the Company, which entitles the Company to sell its auction rate securities to the financial institution for a price equal to the par value plus any accrued and unpaid interest. These rights to sell the securities are exercisable at any time during the period from June 30, 2010 to July 2, 2012, after which the rights will expire. As a result of the valuation assessment, the Company recorded a loss on the put option of $0.1 million at March 31, 2009.
     The auction rate securities were recorded as long-term investments and the asset associated with the put option was recorded as deposits and other assets on the condensed consolidated balance sheets as of March 31, 2009 and December 31, 2008.
5. Commitments and Contingencies
     The Company is from time to time a party to various litigation matters and customer disputes incidental to the conduct of its business. At the present time, the Company believes that none of these matters is likely to have a material adverse effect on the Company’s future financial results.
     In accordance with SFAS No. 5, Accounting for Contingencies (SFAS 5), the Company records a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. The Company reviews the need for any such liability on a quarterly basis and records any necessary adjustments to reflect the effect of ongoing negotiations, contract disputes, settlements, rulings, advice of legal counsel, and other information and events pertaining to a particular case in the period they become known. At March 31, 2009, the Company has not recorded any such liabilities in accordance with SFAS 5. The Company believes that it has valid defenses with respect to the legal matters pending against the Company and that the probability of a loss under such matters is not probable.
     Other Contingencies
     The Company generally warrants that its products shall perform to its standard documentation. Under the Company’s standard warranty, should a product not perform as specified in the documentation within the warranty period, the Company will repair or replace the product or refund the license fee paid. Such warranties are accounted for in accordance with SFAS 5. To date, the Company has not incurred any costs related to warranty obligations for its software product.
     The Company’s product license agreements typically include a limited indemnification provision for claims by third parties relating to the Company’s intellectual property. Such indemnification provisions are accounted for in accordance with FASB Interpretation No. 45, Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others. To date, the

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Company has not incurred and therefore has not accrued for any costs related to such indemnification provisions.
6. Segment, Geographic and Customer Information
     SFAS No. 131, Disclosures about Segments of an Enterprise and Related Information establishes standards for the reporting by business enterprises of information about operating segments, products and services, geographic areas, and major customers. The method of determining which information is reported is based on the way that management organizes the operating segments within the Company for making operational decisions and assessments of financial performance. The Company’s chief operating decision maker is considered to be the Company’s chief executive officer (CEO). The CEO reviews financial information presented on a consolidated basis for purposes of making operating decisions and assessing financial performance. By this definition, the Company operates in one operating segment, which is the development, marketing and sale of enterprise software. The Company’s TrueComp Suite is its only product line, which includes all of its software application products.
     The following table summarizes revenues for the three months ended March 31, 2009 and 2008 by geographic areas (in thousands):
                 
    Three Months Ended March 31,  
    2009     2008  
Americas
  $ 21,121     $ 22,752  
EMEA
    4,315       4,843  
Asia Pacific
    464       528  
 
           
 
               
 
  $ 25,900     $ 28,123  
 
           
     Substantially all of the Company’s long-lived assets are located in the United States. Long-lived assets located outside the United States are not significant.
     The Company had no individual customers responsible for 10% or more of its total revenues for the three months ended March 31, 2009 or 2008.
7. Comprehensive Loss
     Comprehensive loss is the total of net loss, unrealized gains and losses on investments and foreign currency translation adjustments. Unrealized gains and losses on investments and foreign currency translation adjustment amounts are excluded from net loss and are reported in other comprehensive loss in the accompanying condensed consolidated financial statements.
     The following table sets forth the components of comprehensive loss for the three months ended March 31, 2009 and 2008 (in thousands):

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    Three Months Ended March 31,  
    2009     2008  
Net loss
  $ (2,810 )   $ (2,628 )
Other comprehensive loss:
               
Change in unrealized loss on investments, net
    (71 )     (234 )
Change in cumulative translation adjustments
    (2 )     (23 )
 
           
 
               
Comprehensive loss
  $ (2,883 )   $ (2,885 )
 
           
8. Stock-based Compensation
     Expense Summary
     Under the provisions of FASB Statement No. 123 (revised 2004), Share-Based Payment (SFAS 123R), $1.0 million of stock-based compensation expense was recorded for the three months ended March 31, 2009 in the condensed consolidated statements of operations. Of the total stock-based compensation expense, approximately $0.5 million was related to stock options for the three months ended March 31, 2009, $0.1 million was related to purchases of common stock under the ESPP and $0.4 million was related to restricted stock units. For the three months ended March 31, 2008, $1.7 million of stock-based compensation expense was recorded. Of the total stock-based compensation expense, approximately $0.7 million was related to stock options for the three months ended March 31, 2008, $0.2 million was related to purchases of common stock under the ESPP and $0.8 million was related to restricted stock units.
     As of March 31, 2009, there was $5.8 million, $4.9 million and $0.9 million of total unrecognized compensation expense related to stock options, restricted stock units and the ESPP, respectively. This expense related to stock options, restricted stock units and the ESPP is expected to be recognized over a weighted average period of 2.51 years, 2.39 years and 0.87 years, respectively.
     The table below sets forth the functional classification of stock-based compensation expense for the three months ended March 31, 2009 and 2008 (in thousands, except percentage data):
                 
    Three     Three  
    Months     Months  
    Ended     Ended  
    March 31,     March 31,  
    2009     2008  
Stock-based compensation:
               
Cost of recurring revenues
  $ 163     $ 137  
Cost of services revenues
    13       290  
Sales and marketing
    232       489  
Research and development
    142       290  
General and administrative
    427       525  
 
           
 
               
Total stock-based compensation
  $ 977     $ 1,731  
 
           
     Determination of Fair Value
     The fair value of each restricted stock unit is estimated on the date of grant. The fair value of each option award is estimated on the date of grant and the fair value of the ESPP is estimated on the beginning

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date of the offering period using the Black-Scholes valuation model and the assumptions noted in the following table.
                 
    Three Months Ended March 31,
    2009   2008
Stock Option Plans
               
Expected life (in years)
    3.50       3.50  
Risk-free interest rate
    1.20 %     2.58 %
Volatility
    63 %     44 %
Dividend Yield
           
 
               
Employee Stock Purchase Plan
               
Expected life (in years)
    0.49 to 1.00       0.50 to 1.00  
Risk-free interest rate
  0.46% to 0.62%   2.05% to 2.10%
Volatility
  97% to 126%   48% to 61%
Dividend Yield
           
9. Stockholders’ Equity
     Repurchase Program
     On November 27, 2007, the Company’s Board of Directors authorized a one-year program for the repurchase of up to $10 million of the Company’s outstanding common stock. On October 21, 2008, the Company’s Board of Directors re-authorized the program for the repurchase of up to $5 million of its outstanding common stock, which represented the unused balance of the program initially approved in 2007. During 2008 under these repurchase programs the Company executed the repurchase of 1,994,000 shares for a total cost of approximately $8.0 million. During the three months ended March 31, 2009 under these repurchase programs the Company executed the repurchase of 248,000 shares for a total cost of approximately $0.7 million. The repurchased shares have been constructively retired for accounting purposes. During the three months ended March 31, 2009, the Company’s Board of Directors suspended the repurchase program.
10. Related-Party Transactions
     In 2005, the Company entered into a service agreement with Saama Technologies, Inc. for software consulting services. William Binch, who was appointed to the Company’s Board of Directors in April 2005, is also currently a member of Saama’s board of directors. The Company incurred no expenses for services rendered by Saama for the three months ended March 31, 2009 and expenses of approximately $124,000 for services rendered by Saama for the three months ended March 31, 2008.
     In 2007, CT entered into an operating lease agreement with CCT Properties LLC for its office space. Robert Conti, who was appointed as Senior Vice President, Client Services, in January 2008 in connection with the acquisition of CT, is also a part owner of CCT Properties LLC. The Company incurred rent expense for the office space owned by CCT Properties of approximately $41,000 for the three months ended March 31, 2009 and rent expense for the office space owned by CCT Properties of approximately $45,000 for the three months ended March 31, 2008. Mr. Conti resigned from his position with the Company effective March 31, 2009.
     Subsequent to the acquisition of CT in 2008, the Company continued its service agreement with The Alexander Group, Inc. for software consulting services. Robert Conti, who was appointed as Senior Vice President, Client Services, in January 2008 in connection with the acquisition of CT, is also a part owner of The Alexander Group and continues to serve as its Senior Vice President and CFO. The Company incurred expenses of approximately $123,000 for services rendered by The Alexander Group for the three months ended March 31, 2009 and expenses of approximately $37,000 for services rendered by The Alexander Group for the three months ended March 31, 2008.

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     Subsequent to the acquisition of CT in 2008, the Company continued to purchase hosting services from Level 3 Communications, Inc. Michele Vion, who was appointed to the Company’s Board of Directors in September 2005, is also currently the Senior Vice President, Human Resources, at Level 3 Communications. The Company incurred expenses of approximately $27,000 for hosting services rendered by Level 3 Communications for the three months ended March 31, 2009 and expenses of approximately $21,000 for hosting services rendered by Level 3 Communications for the three months ended March 31, 2008.
     The Company believes all of these agreements represent arms length transactions.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
     The following discussion of financial condition and results of operations should be read in conjunction with Management’s Discussion and Analysis of Financial Condition and Results of Operations and the Consolidated Financial Statements and the notes thereto included in our Annual Report on Form 10-K for 2008 and with the unaudited condensed consolidated financial statements and the related notes thereto contained elsewhere in this Quarterly Report on Form 10-Q . This section of the Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements relate to our future plans, objectives, expectations, prospects, intentions and financial performance and the assumptions that underlie these statements. Generally, the words “believe,” “expect,” “intend,” “estimate,” “anticipate,” “project,” “will,” and similar expressions and the negatives thereof identify forward-looking statements, which generally are not historical in nature. These forward-looking statements include, but are not limited to, statements concerning the following: changes in and expectations with respect to license revenues and gross margins, future operating expense levels, the impact of quarterly fluctuations of revenue and operating results, levels of recurring revenues, staffing and expense levels, the impact of foreign exchange rate fluctuations and the adequacy of our capital resources to fund operations and growth. As and when made, management believes that these forward-looking statements are reasonable. However, caution should be taken not to place undue reliance on any such forward-looking statements because such statements speak only as of the date when made and may be based on assumptions that do not prove to be accurate. Our Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. In addition, forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our Company’s historical experience and our present expectations or projections. Many of these trends and uncertainties are described in “Risk Factors” set forth in our Annual Report on Form 10-K for 2008 and elsewhere in this Quarterly Report on Form 10-Q. We undertake no obligation to update forward-looking statements to reflect events or circumstances occurring after the date of this Quarterly Report on Form 10-Q.
Overview of the Results for the Three Months Ended March 31, 2009
     We are the market and technology leader in Sales Performance Management (SPM) software solutions designed to align internal sales resources and distribution channels with corporate strategy. Our software enhances core processes in sales management, such as the structuring of sales territories, the management of sales force talent, the establishment of sales targets and the creation and execution of sales incentive plans. Using our SPM software solutions, companies can tailor these core processes to further their strategic objectives, including coordinating sales efforts with long-range strategies regarding sales and margin targets, growth initiatives, sales force talent development, territory expansion and market penetration. Our customers can also use our SPM solutions to address more tactical objectives, such as successful new product launches and effective cross-selling strategies. Leading companies worldwide in the financial services, insurance, communications, high-technology, life sciences and retail industries rely on our solutions for their sales performance management and incentive compensation needs. Our SPM solutions can be purchased and delivered as either an on-demand service or an on-premise software solution. Our on-demand service allows customers to use our software products through a web interface rather than purchase computer equipment and install our software at their locations, and we believe the benefits of this deployment method will make our on-demand offering our most popular product choice.
     We sell our products both directly through our sales force and in conjunction with our strategic partners. We also offer professional services, including configuration, integration and training, generally on a time-and-materials basis. We generate recurring subscription and support revenues from our on-demand service and from support and maintenance agreements associated with our product licenses, both of which are recognized ratably over the term of the agreement.
Recurring Revenue Growth and Cost Control

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     Our recurring revenues increased in the first quarter of 2009 by 41% to $11.7 million compared to $8.3 million in the first quarter of 2008. The increase in recurring revenues reflects the shift in business focus and strategy to emphasize our on-demand offering. Recurring revenues accounted for 45% of our total revenues in the first quarter of 2009 compared to 29% in the first quarter of 2008. Revenues from our on-demand offering are more predictable than license revenues and allow us to better align our cost structure.
     Given our continuing transition toward the on-demand model, we believe that the cumulative annual contract value (ACV) of our booked on-demand business has become a meaningful indicator of our future operating performance and financial condition. Cumulative ACV represents the total ACV of all our on-demand contracts less canceled on-demand ACV as of a given date. As such, in our first quarter earnings call on April 30, 2009 we discussed cumulative ACV of our on-demand business as of the earnings release date. Because on-demand contracts are subject to cancellation and expiration, there is no guarantee that our current cumulative ACV will ultimately all be recognized as revenues.
      During our first quarter earnings call, we reported that as of that date our cumulative ACV was $27.4 million, which included $1.9 million of new ACV, partially offset by $0.5 million of canceled ACV, since January 1, 2009. Of the new ACV, $0.8 million was booked during the first quarter and $1.1 million was booked between April 1 and April 30, 2009. Of the canceled ACV, $0.3 million was canceled during the first quarter and $0.2 million was canceled between April 1 and April 30, 2009. We are providing the foregoing details regarding the timing of new and canceled ACV because our cumulative ACV as of the earnings release date reflected changes to our ACV since our last reported results over a period of four months. Upon further consideration and to avoid confusion, we intend to disclose our cumulative ACV, as well as additions and cancellations, as of the balance sheet date for each reporting period, rather than as of the earnings release date as we had indicated in our first quarter earnings call.
     While we continue to focus on driving more recurring revenues from our on-demand offering, we still have customers who want to deploy our solutions on their own premises. As such, we will continue to offer and support the traditional software license model that some of our customers still prefer.
     During the quarter we continued to make progress on streamlining our cost model. These efforts led to a continued improvement in our services margin and further decreases to our operating costs. Services margin improved to 17% for the quarter. This compares to our fourth quarter 2008 services margin of 6% and the 2008 full year services margin of 10%. Operating expenses decreased both on a year on year and consecutive quarter basis. Operating expenses decreased by 10% in the first quarter of 2009 compared to the first quarter of 2008 and decreased by 16% in the first quarter of 2009 compared to the fourth quarter of 2008. These decreases reflect the cost saving actions taken during the past year and a half. We completed reductions in workforce and recorded charges of approximately $1.5 million in 2007, $1.6 million in 2008 and $0.2 million in the first quarter of 2009 in connection with severance and termination-related costs, most of which were severance-related cash expenditures. We realized cost savings during the first quarter of 2009 from the reductions in force, and we expect to realize additional savings in the remainder of 2009 related to these actions. The October 2008 cost savings program was substantially completed in the fourth quarter of 2008 and will be fully completed in the first half of 2009. As of March 31, 2009, accrued restructuring charges were $0.2 million.
Stock Repurchase Program
     On November 27, 2007, our Board of Directors authorized a one-year program for the repurchase of up to $10 million of our outstanding common stock. On October 21, 2008, our Board of Directors re-authorized the program for the repurchase of up to $5 million of our outstanding common stock, which represented the unused balance of the program initially approved in 2007. During 2008 under these repurchase programs we executed the repurchase of 1,994,000 shares for a total cost of approximately $8.0 million. During the three months ended March 31, 2009 under these repurchase programs we executed the repurchase of 248,000 shares for a total cost of approximately $0.7 million. The repurchased shares have been constructively retired for accounting purposes. During the three months ended March 31, 2009, our Board of Directors suspended the repurchase program.
Challenges and Risks
     In response to market demand, we shifted our primary business focus from the sale of perpetual licenses for our products to the provision of our software as a service through our on-demand offering. Our on-demand model provides more predictable quarterly revenues. During 2008 we were able to sustain positive margins on this service offering for the first time since launching the offering in 2006. However, over recent quarters we have experienced slower growth in our net new annual contract value for on-demand services than we had previously. If we are unable to significantly grow our on-demand business or continue to provide our on-demand services on a consistently profitable basis in the future, our business and operating results may be materially and adversely affected.

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     From a business perspective, we have a number of sales opportunities in process and additional opportunities coming from our sales pipeline; however, we continue to experience wide variances in the timing and size of our on-demand and license transactions and the timing of revenue recognition resulting from greater flexibility in contract terms. We believe one of our major remaining challenges is increasing prospective customers’ prioritization of purchasing our products and services over competing IT projects. To address this challenge, we have set goals that include expanding our sales efforts, promoting our on-demand services, and continuing to develop new products and enhancements to our TrueComp suite of products.
     Historically, a substantial portion of our revenues have been derived from sales of our products and services to customers in the financial and insurance industries. The recent substantial disruptions in these industries have resulted and may in the future result in these customers deferring or cancelling future planned expenditures of our products and services. Further, consolidations and business failures in these industries could result in substantially reduced demand for our products and services. In addition, the disruptions in these industries and the concurrent international financial crisis may cause other potential customers to defer or cancel future purchases of our products and services as they seek to conserve resources in the face of economic turmoil and the drastically reduced availability of capital in the equity and debt markets. Any of these developments, or the combination of these developments, may materially and adversely affect our revenues, operating results and financial condition in future periods.
     If we are unable to grow our revenues, we may be unable to achieve and sustain profitability. In addition to these risks, our future operating performance is subject to the risks and uncertainties described in Item 1A — “Risk Factors” of Part II of this quarterly report on Form 10-Q.
Application of Critical Accounting Policies and Use of Estimates
     The discussion and analysis of our financial condition and results of operations that follows is based upon our consolidated financial statements prepared in accordance with accounting principles generally accepted in the United States of America (GAAP). The application of GAAP requires our management to make estimates that affect our reported amounts of assets, liabilities, revenues and expenses, and the related disclosures regarding these items. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. In many instances, we could have reasonably used different accounting estimates and, in other instances, changes in the accounting estimates are reasonably likely to occur from period to period. Accordingly, actual results could differ significantly from the estimates made by our management. To the extent that there are material differences between these estimates and actual results, our future financial statement presentation of our financial condition or results of operations will be affected.
     In many cases, the accounting treatment of a particular transaction is specifically dictated by GAAP and does not require management’s judgment in its application, while in other cases, management’s judgment is required in selecting among available alternative accounting standards that allow different accounting treatments for similar transactions. We believe that the accounting policies discussed below and in our 2008 Form 10-K are critical to understanding our historical and future performance, as these policies relate to the more significant areas involving management’s judgments and estimates. Our management has reviewed these critical accounting policies, our use of estimates and the related disclosures with our audit committee.
     There have been no significant changes in our critical accounting policies and estimates during the three months ended March 31, 2009 as compared to the critical accounting policies and estimates disclosed in the Management’s Discussion and Analysis of Financial Condition and Results of Operations included in our Annual Report on Form 10-K for the year ended December 31, 2008.
     Recent Accounting Pronouncements

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     See Note 1 of our notes to condensed consolidated financial statements for information regarding the effect of new accounting pronouncements on our financial statements.
Results of Operations
Comparison of the Three Months Ended March 31, 2009 and 2008
Revenues, cost of revenues and gross profit
     The table below sets forth the changes in revenues, cost of revenues and gross profit for the three months ended March 31, 2009 compared to the three months ended March 31, 2008 (in thousands, except for percentage data):
                                                 
    Three             Three                        
    Months             Months                     Percentage  
    Ended     Percentage     Ended     Percentage     Year to Year     Change  
    March 31,     of Total     March 31,     of Total     Increase     Year over  
    2009     Revenues     2008     Revenues     (Decrease)     Year  
Revenues:
                                               
Recurring
  $ 11,697       45 %   $ 8,284       29 %   $ 3,413       41 %
Services
    11,202       43 %     15,855       56 %     (4,653 )     (29 )%
License
    3,001       12 %     3,984       14 %     (983 )     (25 )%
 
                                         
 
                                               
Total revenues
  $ 25,900       100 %   $ 28,123       100 %   $ (2,223 )     (8) %
 
                                         
                                                 
    Three             Three                        
    Months             Months                     Percentage  
    Ended     Percentage     Ended     Percentage     Year to Year     Change  
    March 31,     of Related     March 31,     of Related     Increase     Year over  
    2009     Revenues     2008     Revenues     (Decrease)     Year  
Cost of revenues:
                                               
Recurring
  $ 5,785       49 %   $ 3,279       40 %   $ 2,506       76 %
Services
    9,309       83 %     12,688       80 %     (3,379 )     (27) %
License
    191       6 %     242       6 %     (51 )     (21) %
 
                                         
 
                                               
Total cost of revenues
  $ 15,285             $ 16,209             $ (924 )        
 
                                         
 
                                               
Gross profit:
                                               
Recurring
  $ 5,912       51 %   $ 5,005       60 %   $ 907       18 %
Services
    1,893       17 %     3,167       20 %     (1,274 )     (40) %
License
    2,810       94 %     3,742       94 %     (932 )     (25) %
 
                                         
 
                                               
Total gross profit
  $ 10,615       41 %   $ 11,914       42 %   $ (1,299 )     (11) %
 
                                         
Revenues
     Recurring Revenues. Recurring revenues increased by $3.4 million, or 41%, in the three months ended March 31, 2009 compared to the three months ended March 31, 2008. The increase is primarily the result of an increase of $3.7 million in on-demand subscription revenues in the first quarter of 2009. This increase

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is attributable to the increase in the number of existing on-demand customers for which we recognized revenue as all elements of the related customer contracts were delivered during the three months ended March 31, 2009 compared to the three months ended March 31, 2008. Support revenues for maintenance services decreased by $0.3 million in the first quarter of 2009 compared to the first quarter of 2008, which was a result of existing customers converting to our on-demand service and decreased license sales to new customers.
     Services Revenues. Services revenues decreased by $4.7 million, or 29%, in the three months ended March 31, 2009 as compared to the three months ended March 31, 2008. The decrease was due to shorter on-demand implementation cycles, an increase in implementations led by our third-party partner consulting firms and decreased license sales to new customers. The decrease also reflects a $0.5 million adverse effect due to currency exchange rate fluctuations. Services revenue for the three months ended March 31, 2008 benefitted from a one-time fee of approximately $0.8 million paid to us by one of our customers that was acquired and terminated our services. In the near term we continue to see downward pressure on our services revenue as we completed several on-demand and on-premise customer implementations during the first quarter of 2009 that will not be immediately replaced with new projects.
     License Revenues. License revenues decreased $1.0 million, or 25%, in the three months ended March 31, 2009 compared to the three months ended March 31, 2008. The decrease was attributable to the shift of our primary business focus from the sale of perpetual licenses for our products to the provision of our software as a service through our on-demand offering. The decrease also reflects a $0.4 million adverse effect due to currency exchange rate fluctuations. Our average license revenue per transaction for the first quarter of 2009 was $0.6 million compared to $0.7 million in the first quarter of 2008. We had one transaction in the first quarter of 2009 with a license value over $1.0 million, which was the same as the first quarter of 2008. We expect our license revenues to continue to fluctuate from quarter to quarter in the near term since we generally complete a relatively small number of transactions in a quarter and the revenue on those software license sales can vary widely. Over time we expect license revenues to comprise a smaller percentage of total revenues as we continue to shift our emphasis towards our on-demand business model.
Cost of Revenues and Gross Margin
     Cost of Recurring Revenues. Cost of recurring revenues increased by $2.5 million or 76% in the three months ended March 31, 2009 compared to the three months ended March 31, 2008. The increase was due to the incremental cost associated with the large number of customers who went live with our on-demand services during the first quarter of 2009. As these customers transitioned from implementation to fully operational, additional resources were utilized to ensure a smooth transition process. In addition, we are continuing to invest in new service offerings and the mid-market, which also contributed to the increase in cost of recurring revenues.
     Cost of Services Revenues. Cost of services revenues decreased by $3.4 million or 27% in the three months ended March 31, 2009 compared to the three months ended March 31, 2008. The decrease was attributable to the decrease in related services revenues as discussed above and decreases in personnel and subcontractor costs.
     Cost of License Revenues. Cost of license revenues decreased by $51,000 or 21% in the three months ended March 31, 2009 compared to the three months ended March 31, 2008. The decrease was primarily the result of the allocation of amortization expense for intangible assets comprised of third-party software licenses used in our products to cost of recurring revenues.
     Gross Margin. Our overall gross margin decreased to 41% in the three months ended March 31, 2009 from 42% in the three months ended March 31, 2008. Recurring gross margin declined from 60% in the first quarter of 2008 to 51% in the first quarter of 2009 primarily due to the incremental cost associated with the large number of customers who went live with our on-demand services during the first quarter of 2009 and our investment in new services offerings as discussed above. We expect our margins on recurring revenues will continue to fluctuate in future periods to the extent we continue to invest in

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on-demand and experience variations in the rate of go-live transitions in a quarter. Services gross margin declined from 20% in the first quarter of 2008 to 17% in the first quarter of 2009. While services gross margin decreased on a quarter-to-quarter basis, when compared with the 10% services gross margin in 2008 our 17% services gross margin for the three months ended March 31, 2009 reflects the progress we have made over the last several months to improve the profitability of our services business. License gross margin remained essentially flat at 94% in the first quarter of 2008 and 2009. In the future, we expect our gross margins to fluctuate depending primarily on the mix of recurring and services revenues versus license revenues.
Operating Expenses
     The table below sets forth the changes in operating expenses for the three months ended March 31, 2009 compared to the three months ended March 31, 2008 (in thousands, except percentage data):
                                                 
    Three             Three                        
    Months             Months                     Percentage  
    Ended     Percentage     Ended     Percentage     Year to Year     Change  
    March 31,     of Total     March 31,     of Total     Increase     Year over  
    2009     Revenues     2008     Revenues     (Decrease)     Year  
Operating expenses:
                                               
Sales and marketing
  $ 5,862       23 %   $ 7,376       26 %   $ (1,514 )     (21 )%
Research and development
    3,801       15 %     3,685       13 %     116       3 %
General and administrative
    3,567       14 %     3,394       12 %     173       5 %
Restructuring
    166       1 %     397       1 %     (231 )     (58 )%
 
                                         
 
                                               
Total operating expenses
  $ 13,396       52 %   $ 14,852       53 %   $ (1,456 )     (10 )%
 
                                         
     Sales and Marketing. Sales and marketing expenses decreased $1.5 million, or 21%, for the three months ended March 31, 2009 compared to the three months ended March 31, 2008. The decrease was primarily attributable to decreases in personnel costs of $0.8 million due to reductions in headcount and a decrease in commission payments resulting from decreased license sales. The decrease was also driven by a decrease in professional fees of $0.2 million, a decrease in travel costs of $0.1 million, a decrease in facilities and other expenses of $0.1 million and a decrease in stock-based compensation as discussed below. The reduction in commission expense is, in part, reflective of the shift our business focus to our on-demand offering and away from the license model. Commission expenses associated with on-demand arrangements are deferred and then amortized over the non-cancelable term of the contract as the related revenue is recognized; whereas commission expenses related to license sales are incurred in the period the transaction occurs.
     Research and Development. Research and development expenses increased $0.1 million, or 3%, for the three months ended March 31, 2009 compared to the three months ended March 31, 2008. The increase was primarily due to an increase in professional fees of $0.2 million for costs related to our new offshore resource center. The offshore resource center has helped us reduce overall engineering costs, and the cost to headcount ratio for an onshore engineer versus an offshore engineer is 3 to 1. As such, we have been able to maintain the same level of engineering support and development while controlling our costs. The increase was also partially offset by a decrease in stock-based compensation as discussed below. We expect our research and development expense to increase in each of the remaining quarters of 2009 as compared to the same periods in 2008 as we continue to invest in product development.
     General and Administrative. General and administrative expenses increased $0.2 million, or 5%, for the three months ended March 31, 2009 compared to the three months ended March 31, 2008. The increase was primarily due to an increase in bad debt expense of $0.1 million and an increase in business and

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miscellaneous state taxes of $0.1 million. The increase was partially offset by a decrease in stock-based compensation as discussed below.
     Restructuring. Restructuring charges decreased $0.2 million, or 58%, for the three months ended March 31, 2009 compared to the three months ended March 31, 2008. We recorded restructuring charges of $0.2 million in the first quarter of 2009 and $0.4 million in the first quarter of 2008 in connection with severance and termination-related costs, most of which were severance-related cash expenditures. The October 2008 cost savings program was substantially completed in the fourth quarter of 2008 and will be fully completed in the first half of 2009. As of March 31, 2009 accrued restructuring charges were $0.2 million. We expect to incur restructuring charges of $0.2 million in the second quarter of 2009.
Stock-Based Compensation
     The following table sets forth a summary of our stock-based compensation expenses for the three months ended March 31, 2009 compared to the three months ended March 31, 2008 (in thousands, except percentage data):
                                 
    Three     Three                
    Months     Months             Percentage  
    Ended     Ended     Year to Year     Change  
    March 31,     March 31,     Increase     Year over  
    2009     2008     (Decrease)     Year  
Stock-based compensation:
                               
Cost of recurring revenues
  $ 163     $ 137     $ 26       19 %
Cost of services revenues
    13       290       (277 )     (96) %
Sales and marketing
    232       489       (257 )     (53) %
Research and development
    142       290       (148 )     (51) %
General and administrative
    427       525       (98 )     (19) %
 
                         
 
                               
Total stock-based compensation
  $ 977     $ 1,731     $ (754 )     (44) %
 
                         
     Total stock-based compensation expenses decreased $0.8 million or 44% for the three months ended March 31, 2009 compared to the three months ended March 31, 2008. The overall decrease was primarily attributable to the decrease in our stock price over the past year and a half and employees with unvested options and awards having left the Company.
Other Items
     The table below sets forth the changes in other items for the three months ended March 31, 2009 compared to the three months ended March 31, 2008 (in thousands, except percentage data):
                                 
    Three     Three                
    Months     Months             Percentage  
    Ended     Ended     Year to Year     Change  
    March 31,     March 31,     Increase     Year over  
    2009     2008     (Decrease)     Year  
Interest and other income (expense)
  $ 29     $ 531     $ (502 )     (95) %
 
                         
 
                               
Provision (benefit) for income taxes
  $ 58     $ 221     $ (163 )     (74) %
 
                         

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     Interest and Other Income
     Interest and other income decreased $0.5 million, or 95%, for the three months ended March 31, 2009, compared to the three months ended March 31, 2008. The decrease was primarily attributable to the $0.3 million decrease in interest income generated on our investments as a result of a lower average investments balance in the first quarter of 2009 compared to the first quarter of 2008 and lower interest rates in the first quarter of 2009 compared to the first quarter of 2008. The decrease also included a $0.2 million increase in loss on foreign currency transactions as a result of a stronger U.S. dollar and the put option loss of $0.1 million, partially offset by the gain on investments of $0.1 million recorded on our auction rate securities.
     Provision for Income Taxes
     Provision for income taxes was $58,000 for the three months ended March 31, 2009 compared to a provision for income taxes of $221,000 for the three months ended March 31, 2008. The decrease is due to lower foreign withholding taxes in the first quarter of 2009 as compared to the first quarter of 2008. The provision in the first quarter of 2009 was primarily the result of $53,000 in foreign withholding taxes partially offset by a $21,000 benefit for research and development and alternative minimum tax credits, which we elected to accelerate in lieu of bonus depreciation, in accordance with the American Recovery and Reinvestment Act of 2009. Under this act, which extended for one additional year the special provision enacted as part of the Housing and Economic Recovery Act of 2008, corporations eligible for 50% bonus depreciation on property placed in service during the period January 1 through December 31, 2009 may elect to claim a special refundable credit amount in lieu of bonus depreciation. In making the election, we will receive a cash benefit from the current utilization of carry forward credits, in exchange for relinquishing a larger net operating loss otherwise generated by bonus depreciation.
Liquidity and Capital Resources
     As of March 31, 2009, our principal sources of liquidity were cash, cash equivalents and short-term investments totaling $33.9 million and accounts receivable of $24.1 million. Our accounts receivable at March 31, 2009 reported in this quarterly report is approximately $1.0 million less than originally reported in our earnings release on April 30, 2009, which resulted from the correction of an arithmetic error. Our deferred revenue was also reduced by the same amount as a result of the error correction.
     Net Cash Used in Operating Activities. Net cash used in operating activities was $2.2 million for the three months ended March 31, 2009 compared to $0.1 million for the three months ended March 31, 2008. The significant cash receipts and outlays for the two periods are as follows (in thousands):
                 
    Three Months Ended March 31,  
    2009     2008  
Cash collections
  $ 25,910     $ 29,098  
Payroll related costs
    (18,269 )     (18,811 )
Professional services
    (6,240 )     (5,861 )
Employee expense reports
    (1,671 )     (1,795 )
Facilities related costs
    (1,309 )     (1,317 )
Third-party royalty payments
    (245 )     (102 )
Restructuring payments
    (787 )     (813 )
Other
    421       (460 )
 
           
Net cash (used in) provided by operating activities
  $ (2,190 )   $ (61 )
 
           
     Net cash used in operating activities increased $2.1 million for the three months ended March 31, 2009 compared to the three months ended March 31, 2008. The use of cash was primarily attributable to a $3.2 million decrease in cash collections resulting from slower accounts receivable collections and a $0.4 million increase in professional services costs related to the increased use of our offshore resource center, partially offset by a $0.9 million decrease in employee reimbursable expenses and other costs and a $0.5 million decrease in payroll-related costs due to an decrease in headcount.

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     Net Cash Used in Investing Activities. Net cash used in investing activities was $11.5 million for the three months ended March 31, 2009 compared to $2.5 million for the three months ended March 31, 2008. Net cash used in investing activities during the three months ended March 31, 2009 was due to purchases of investments of $10.8 million, purchases of property and equipment of $0.6 million and purchases of intangible assets of $0.1 million. Net cash used in investing activities during the three months ended March 31, 2008 was due to cash paid for the Compensation Technologies acquisition of $7.5 million, purchases of investments of $7.2 million, purchases of property and equipment of $0.5 million and purchases of intangible assets of $0.1 million, partially offset by proceeds from maturities and sale of investments of $12.8 million.
     Net Cash Used in Financing Activities. Net cash used in financing activities was $11,000 for the three months ended March 31, 2009 compared to $107,000 for the three months ended March 31, 2008. Net cash used in financing activities during the three months ended March 31, 2009 was due to cash paid for repurchases of stock of $0.7 million and cash used to net share settle equity awards of $0.3 million, partially offset by cash received from the exercise of stock options and shares purchased under our employee stock purchase plan of $1.0 million. The net cash used in financing activities for the three months ended March 31, 2008 was due to cash paid for repurchases of stock of $2.5 million, partially offset by cash received from the exercise of stock options and shares purchased under our employee stock purchase plan of $2.4 million.
Auction Rate Securities
     See Application of Critical Accounting Policies and Use of Estimates — Investments and Note 4 - Investments of our notes to condensed consolidated financial statements for information regarding our auction rate securities.
Contractual Obligations and Commitments
     The following table summarizes our contractual cash obligations (in thousands) at March 31, 2009. Contractual cash obligations that are cancelable upon notice and without significant penalties are not included in the table. In addition, to the extent that payments for unconditional purchase commitments for goods and services are based, in part, on volume or type of services required by us, we included only the minimum volume or purchase commitment in the table below.
                                                         
    Payments due by Period  
            Remaining                                     2014  
Contractual Obligations   Total     2009     2010     2011     2012     2013     and beyond  
Operating lease commitments
  $ 5,433     $ 1,935     $ 1,972     $ 829     $ 156     $ 161     $ 380  
 
                                         
 
                                                       
Unconditional purchase commitments
  $ 2,469     $ 1,635     $ 562     $ 172     $ 100     $     $  
 
                                         
     For our New York, New York and San Jose, California offices, we had two certificates of deposit totaling approximately $434,000 as of March 31, 2009 and December 31, 2008, pledged as collateral to secure letters of credit required by our landlords for security deposits.
     Our future capital requirements will depend on many factors, including revenues we generate, the timing and extent of spending to support product development efforts, the expansion of sales and marketing activities, the timing of introductions of new products and enhancements to existing products, market acceptance of our on-demand service offering, our ability to offer on-demand service on a consistently profitable basis and the continuing market acceptance of our other products. However, based on our

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current business plan and revenue projections, we believe our existing cash and investment balances will be sufficient to meet our anticipated cash requirements as well as the contractual obligations listed above for the next twelve months.
Off-Balance Sheet Arrangements
     With the exception of the above contractual cash obligations, we have no material off-balance sheet arrangements that have not been recorded in our condensed consolidated financial statements.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
     Market Risk. Market risk represents the risk of loss that may impact our financial position due to adverse changes in financial market prices and rates. Our market risk exposure is also a result of fluctuations in interest rates and foreign exchange rates. See Application of Critical Accounting Policies and Use of Estimates — Investments and Note 4 — Investments of our notes to condensed consolidated financial statements for information regarding our auction rate securities.
     We do not hold or issue financial instruments for trading purposes except for certain auction rate securities, and we invest in investment grade securities. We limit our exposure to interest rate and credit risk by establishing and monitoring clear policies and guidelines for our investment portfolios, which is approved by our Board of Directors. The guidelines also establish credit quality standards, limits on exposure to any one security issue, limits on exposure to any one issuer and limits on exposure to the type of instrument.
     Financial instruments that potentially subject us to market risk are short-term investments, long-term investments and trade receivables. We mitigate market risk by monitoring ratings, credit spreads and potential downgrades for all bank counterparties on at least a quarterly basis. Based on our on-going assessment of counterparty risk, we will adjust our exposure to various counterparties.
     Interest Rate Risk. We invest our cash in a variety of financial instruments, consisting primarily of investments in money market accounts, certificates of deposit, high quality corporate debt obligations, United States government obligations, auction rate securities and the related put option asset.
     Investments in both fixed-rate and floating-rate interest earning instruments carry a degree of interest rate risk. The fair market value of fixed-rate securities may be adversely affected by a rise in interest rates, while floating rate securities, which typically have a shorter duration, may produce less income than expected if interest rates fall. Due in part to these factors, our investment income may decrease in the future due to changes in interest rates. At March 31, 2009, the average maturity of our investments was approximately three months, and all investment securities other than auction rate securities had maturities of less than 24 months. The following table presents certain information about our financial instruments except for auction rate securities at March 31, 2009 that are sensitive to changes in interest rates (in thousands, except for interest rates):
                                 
    Expected Maturity        
                    Total   Total
    1 Year   More Than   Principal   Fair
    or Less   1 Year   Amount   Value
Available-for-sale securities
  $ 23,662     $ 5,006     $ 28,668     $ 28,657  
Weighted average interest rate
    0.56 %     1.61 %                
     Our exposure to market risk also relates to the increase or decrease in the amount of interest expense we must pay on our outstanding debt instruments. As of March 31, 2009, we had no outstanding indebtedness

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for borrowed money. Therefore, we currently have no exposure to market risk related to debt instruments. To the extent we enter into or issue debt instruments in the future, we will have interest rate market risk.
     Foreign Currency Exchange Risk. Our revenues and our expenses, except those related to our United Kingdom, Germany, Canada and Australia operations, are generally denominated in U.S. dollars. For the three months ended March 31, 2009 approximately 17% of our total revenue was denominated in foreign currency. Our exchange risks and foreign exchange losses have been minimal to date. The overall decrease in revenue for the first quarter of 2009 as compared to the first quarter of 2008 reflected a $0.9 million adverse effect due to currency exchange rate fluctuations. We expect to continue to transact a majority of our business in U.S. dollars.
     Occasionally, we may enter into forward exchange contracts to reduce our exposure to currency fluctuations on our foreign currency transactions. The objective of these contracts is to minimize the impact of foreign currency exchange rate movements on our operating results. We do not use these contracts for speculative or trading purposes.
     As of March 31, 2009 we had no foreign currency forward exchange contracts. We entered into a foreign currency forward exchange contract during the second quarter of 2009.
     We had no unrealized gains and losses related to forward exchange contracts for the three months ended March 31, 2009. We do not anticipate any material adverse effect on our financial condition, results of operations or cash flows resulting from the use of these instruments in the immediate future. However, we cannot provide any assurance that our foreign exchange rate contract investment strategies will be effective or that transaction losses can be minimized or forecasted accurately. In particular, generally, we hedge only a portion of our foreign currency exchange exposure. We cannot assure you that our hedging activities will eliminate foreign exchange rate exposure. Failure to do so could have an adverse effect on our business, financial condition, results of operations or cash flows.
Item 4. Controls and Procedures
     Our Chief Executive Officer and our Chief Financial Officer, after evaluating the effectiveness of our “disclosure controls and procedures” (as defined in the Securities Exchange Act of 1934 (Exchange Act) Rules 13a-15(e) or 15d-15(e)) as of the end of the period covered by this quarterly report, have concluded that our disclosure controls and procedures are effective based on their evaluation of these controls and procedures required by paragraph (b) of Exchange Act Rules 13a-15 or 15d-15.
     In connection with their evaluation of our disclosure controls and procedures as of the end of the period covered by this report, our Chief Executive Officer and Chief Financial Officer did not identify any changes in our internal control over financial reporting during the three months ended March 31, 2009 that have materially affected, or are reasonably likely to materially affect our internal control over financial reporting.
PART II. OTHER INFORMATION
Item 1. Legal Proceedings
     We are from time to time a party to various litigation matters incidental to the conduct of our business, none of which, at the present time is likely to have a material adverse effect on our future financial results.
Item 1A. Risk Factors
     In addition to the other information set forth in this report, you should carefully consider the factors discussed in Part I, Item 1A. “Risk Factors” in our Annual Report on Form 10-K for our fiscal year ended December 31, 2008. The risks discussed below and in our Annual Report on Form 10-K could materially affect our business, financial condition and future results. The risks described below and in our Annual Report on Form 10-K are not the only risks facing us. Additional risks and uncertainties not currently

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known to us or that we currently deem to be immaterial also may materially and adversely affect our business, financial condition or operating results.
Factors That Could Affect Future Results
     We operate in a dynamic and rapidly changing environment that involves numerous risks and uncertainties that could cause actual results to differ materially from the results contemplated by the forward-looking statements contained in this Quarterly Report on Form 10-Q. Because of the factors discussed below and in our Annual Report on Form 10-K for 2008, as well as other variables affecting our operating results, past financial performance should not be considered a reliable indicator of future performance, and investors should not use historical trends to anticipate results or trends in future periods.
     Uncertain Economic Conditions May Adversely Impact Our Business
     Our business may be adversely affected by the ongoing credit crises and deteriorating worldwide economic conditions. A weakening global economy, or decline in confidence in the economy, could adversely impact our business in a number of important respects. These include (i) reduced bookings and revenues, as a result of longer sales cycles, reduced, deferred or cancelled customer purchases and lower average selling prices; (ii) increased operating losses and reduced cash flows from operations; (iii) greater than anticipated uncollectible accounts receivables and increased allowances for doubtful accounts receivable; and (iv) impairment in the value of our financial and non-financial assets resulting in non-cash impairment charges.
     We maintain an allowance for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. This allowance consists of amounts identified for specific customers. If the financial condition of our customers were to deteriorate, resulting in an impairment in their ability to make payments, additional allowances may be required, and we may be required to defer revenue recognition on sales to affected customers, any of which could adversely affect our operating results. In the future, we may have to record additional reserves or write-offs and/or defer revenue on certain sales transactions which could negatively impact our financial results.
Item 6. Exhibits
(a) Exhibits

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Exhibit    
Number   Description
 
  3.1    
Amended and Restated Certificate of Incorporation (incorporated by reference to Exhibit 3.1 to the Company’s Registration Statement on Form S-1 (File No. 333-109059) filed with the Commission on September 23, 2003, and declared effective on November 19, 2003)
       
 
  3.2    
Amended and Restated By-Laws (incorporated by reference to Exhibit 3.2 to the Company’s Form 10-K filed with the Commission on March 27, 2006)
       
 
  4.1    
Certificate of Designations (incorporated by reference from Exhibit A to Exhibit 10.27 to the Company’s Form 8-K filed with the Commission on September 3, 2004)
       
 
  4.2    
Specimen Stock Certificate (incorporated by reference to Exhibit 4.1 to the Company’s Registration Statement on Form S-1 (File No. 333-109059) filed with the Commission on September 23, 2003, and declared effective on November 19, 2003)
       
 
  4.3    
Stockholders Rights Agreement dated September 2, 2004 (incorporated by reference herein from Exhibit 10.27 to the Company’s Form 8-K filed with the Commission on September 3, 2004)
       
 
  4.4    
Amendment to Stockholders Rights Agreement dated September 28, 2004 (incorporated by reference herein from Exhibit 10.27.1 to the Company’s Form 10-Q filed with the Commission on November 15, 2004)
       
 
  10.1    
Form of Restricted Stock Unit Agreement (incorporated by reference to Exhibit 10.6 to the Company’s Form 10-K filed with the Commission on March 12, 2009)
       
 
  10.2    
Form of Executive Change of Control Agreement (incorporated by reference to Exhibit 10.7 to the Company’s Form 10-K filed with the Commission on March 12, 2009)
       
 
  10.3    
Form of Offer Letter for Executive Officers (incorporated by reference to Exhibit 10.10 to the Company’s Form 10-K filed with the Commission on March 12, 2009)
       
 
  31.1    
302 Certifications
       
 
  32.1    
906 Certification
Availability of this Report
     We intend to make this quarterly report on Form 10-Q publicly available on our website (www.callidussoftware.com) without charge immediately following our filing with the Securities and Exchange Commission. We assume no obligation to update or revise any forward-looking statements in this quarterly report on Form 10-Q, whether as a result of new information, future events or otherwise, unless we are required to do so by law.

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SIGNATURES
     Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized on May 8, 2009.
         
  CALLIDUS SOFTWARE INC.
 
 
  By:   /s/ RONALD J. FIOR    
    Ronald J. Fior   
    Chief Financial Officer,
Senior Vice President, Finance and Operations
 
 

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EXHIBIT INDEX
TO
CALLIDUS SOFTWARE INC.
QUARTERLY REPORT ON FORM 10-Q
FOR THE QUARTER ENDED MARCH 31, 2009
         
Exhibit    
Number   Description
  3.1    
Amended and Restated Certificate of Incorporation (incorporated by reference to Exhibit 3.1 to the Company’s Registration Statement on Form S-1 (File No. 333-109059) filed with the Commission on September 23, 2003, and declared effective on November 19, 2003)
       
 
  3.2    
Amended and Restated By-Laws (incorporated by reference to Exhibit 3.2 to the Company’s Form 10-K filed with the Commission on March 27, 2006)
       
 
  4.1    
Certificate of Designations (incorporated by reference from Exhibit A to Exhibit 10.27 to the Company’s Form 8-K filed with the Commission on September 3, 2004)
       
 
  4.2    
Specimen Stock Certificate (incorporated by reference to Exhibit 4.1 to the Company’s Registration Statement on Form S-1 (File No. 333-109059) filed with the Commission on September 23, 2003, and declared effective on November 19, 2003)
       
 
  4.3    
Stockholders Rights Agreement dated September 2, 2004 (incorporated by reference herein from Exhibit 10.27 to the Company’s Form 8-K filed with the Commission on September 3, 2004)
       
 
  4.4    
Amendment to Stockholders Rights Agreement dated September 28, 2004 (incorporated by reference herein from Exhibit 10.27.1 to the Company’s Form 10-Q filed with the Commission on November 15, 2004)
       
 
  10.1    
Form of Restricted Stock Unit Agreement (incorporated by reference to Exhibit 10.6 to the Company’s Form 10-K filed with the Commission on March 12, 2009)
       
 
  10.2    
Form of Executive Change of Control Agreement (incorporated by reference to Exhibit 10.7 to the Company’s Form 10-K filed with the Commission on March 12, 2009)
       
 
  10.3    
Form of Offer Letter for Executive Officers (incorporated by reference to Exhibit 10.10 to the Company’s Form 10-K filed with the Commission on March 12, 2009)
       
 
  31.1    
302 Certifications
       
 
  32.1    
906 Certification

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