10-Q 1 f40273e10vq.htm FORM 10-Q e10vq
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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
(Mark One)
     
þ   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2008
OR
     
o   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from           to          .
Commission file number: 000-50463
Callidus Software Inc.
(Exact name of registrant as specified in its charter)
     
Delaware
(State or Other Jurisdiction of
Incorporation or Organization)
  77-0438629
(I.R.S. Employer
Identification Number)
Callidus Software Inc.
160 West Santa Clara Street, Suite 1500
San Jose, CA 95113

(Address of principal executive offices, including zip code)
(408) 808-6400
(Registrant’s Telephone Number, including area code)
     Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file reports) and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o
     Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
             
Large accelerated filer o   Accelerated filer þ   Non-accelerated filer o   Smaller reporting company o
    (Do not check if a smaller reporting company)
     Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No þ
     Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date.
     There were 30,122,938 shares of the registrant’s common stock, par value $0.001, outstanding on May 2, 2008, the latest practicable date prior to the filing of this report.
 
 

 


 

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     Callidus Software®, the Callidus logo®, Callidus TRUEANALYTICS™, TRUECOMP®, TRUEINFORMATION®, TRUEPERFORMANCE®, TRUEPRODUCER™, TRUEQUOTA™ and TRUERESOLUTION® are our trademarks, among others not referenced in this quarterly report of Form 10-Q. All other trademarks, service marks, or trade names referred to in this report are the property of their respective owners.

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PART I. FINANCIAL INFORMATION
Item 1. Financial Statements
CALLIDUS SOFTWARE INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except per share amount)
                 
    March 31,     December 31,  
    2008     2007  
    (Unaudited)  
ASSETS
Current assets:
               
Cash and cash equivalents
  $ 19,125     $ 21,813  
Short-term investments
    18,647       28,824  
Accounts receivable, net
    24,967       23,575  
Deferred income taxes
    423       423  
Prepaid and other current assets
    4,640       4,038  
 
           
Total current assets
    67,802       78,673  
Long-term investments
    4,437        
Property and equipment, net
    4,500       4,438  
Goodwill
    3,802        
Intangible assets, net
    5,175       2,333  
Deferred income taxes, noncurrent
    90       90  
Deposits and other assets
    1,665       1,913  
 
           
Total assets
  $ 87,471     $ 87,447  
 
           
 
               
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
               
Accounts payable
  $ 3,131     $ 2,901  
Accrued payroll and related expenses
    6,783       7,326  
Accrued expenses
    3,015       4,137  
Deferred revenue
    17,698       15,231  
 
           
Total current liabilities
    30,627       29,595  
Long-term deferred revenue
    2,237       2,326  
Other liabilities
    1,432       1,089  
 
           
Total liabilities
    34,296       33,010  
 
           
 
               
Stockholders’ equity:
               
Common stock, $0.001 par value; 100,000 shares authorized; 29,886 and 29,704 shares issued and outstanding at March 31, 2008 and December 31, 2007, respectively
    30       30  
Additional paid-in capital
    204,734       203,110  
Accumulated other comprehensive income
    198       456  
Accumulated deficit
    (151,787 )     (149,159 )
 
           
Total stockholders’ equity
    53,175       54,437  
 
           
Total liabilities and stockholders’ equity
  $ 87,471     $ 87,447  
 
           
See accompanying notes to unaudited condensed consolidated financial statements.

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CALLIDUS SOFTWARE INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share data)
                 
    Three Months Ended  
    March 31,  
    2008     2007  
    (Unaudited)  
Revenues:
               
License
  $ 3,984     $ 8,358  
Subscription and support
    8,284       5,496  
Services and other
    15,855       10,987  
 
           
Total revenues
    28,123       24,841  
Cost of revenues:
               
License
    242       221  
Subscription and support
    3,252       3,031  
Services and other
    12,819       9,349  
 
           
Total cost of revenues
    16,313       12,601  
 
           
Gross profit
    11,810       12,240  
 
           
 
               
Operating expenses:
               
Sales and marketing
    7,272       8,255  
Research and development
    3,685       4,198  
General and administrative
    3,394       3,902  
Restructuring
    397        
 
           
Total operating expenses
    14,748       16,355  
 
           
 
               
Operating loss
    (2,938 )     (4,115 )
Interest and other income, net
    531       769  
 
           
 
               
Loss before provision for income taxes
    (2,407 )     (3,346 )
Provision for income taxes
    221       21  
 
           
 
               
Net loss
  $ (2,628 )   $ (3,367 )
 
           
Net loss per share — basic and diluted
               
Net loss per share
  $ (0.09 )   $ (0.12 )
 
           
 
               
Shares used in basic per share computation
    29,756       28,610  
 
           
Shares used in diluted per share computation
    29,756       28,610  
 
           
See accompanying notes to unaudited condensed consolidated financial statements.

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CALLIDUS SOFTWARE INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
                 
    Three Months Ended March 31,  
    2008     2007  
    (Unaudited)  
Cash flows from operating activities:
               
Net loss
  $ (2,628 )   $ (3,367 )
Adjustments to reconcile net loss to net cash (used in) provided by operating activities:
               
Depreciation expense
    543       472  
Amortization of intangible assets
    658       50  
Provision for doubtful accounts and sales returns
    37       151  
Stock-based compensation
    1,731       1,228  
Loss on disposal of property
          2  
Net (accretion) amortization on investments
    (85 )     (173 )
Changes in operating assets and liabilities:
               
Accounts receivable
    2,526       2,838  
Prepaid and other current assets
    (340 )     288  
Other assets
    264       81  
Accounts payable
    (635 )     1,152  
Accrued payroll and related expenses
    (545 )     (881 )
Accrued expenses
    (3,758 )     2,111  
Deferred revenue
    2,171       542  
 
           
Net cash (used in) provided by operating activities
    (61 )     4,494  
 
           
 
               
Cash flows from investing activities:
               
Purchases of investments
    (7,237 )     (7,326 )
Proceeds from maturities and sale of investments
    12,826       10,500  
Purchases of property and equipment
    (483 )     (278 )
Purchases of intangible assets
    (100 )     (100 )
Acquisition, net of cash acquired
    (7,500 )      
 
           
Net cash (used in) provided by investing activities
    (2,494 )     2,796  
 
           
 
               
Cash flows from financing activities:
               
Proceeds from issuance of common stock
    2,445       1,658  
Purchases of treasury stock
    (2,552 )      
 
           
Net cash (used in) provided by financing activities
    (107 )     1,658  
 
           
Effect of exchange rates on cash and cash equivalents
    (26 )     19  
 
           
Net (decrease) increase in cash and cash equivalents
    (2,688 )     8,967  
Cash and cash equivalents at beginning of period
    21,813       12,082  
 
           
Cash and cash equivalents at end of period
  $ 19,125     $ 21,049  
 
           
 
               
Supplemental disclosures of cash flow information:
               
Cash paid for income taxes
  $ 7     $  
 
           
Non-cash investing and financing activities:
               
Purchases of property and equipment not paid as of quarter-end
  $ 247     $  
 
           
See accompanying notes to unaudited condensed consolidated financial statements.

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CALLIDUS SOFTWARE INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
1. Summary of Significant Accounting Policies
     Basis of Presentation
     The accompanying condensed consolidated financial statements have been prepared on substantially the same basis as the audited consolidated financial statements included in the Callidus Software Inc. Annual Report on Form 10-K for the year ended December 31, 2007. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with accounting principles generally accepted in the United States have been condensed or omitted pursuant to the Securities and Exchange Commission (SEC) rules and regulations regarding interim financial statements. All amounts included herein related to the condensed consolidated financial statements as of March 31, 2008 and the three months ended March 31, 2008 and 2007 are unaudited and should be read in conjunction with the audited consolidated financial statements and the notes thereto included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2007.
     In the opinion of management, the accompanying condensed consolidated financial statements include all necessary adjustments for the fair presentation of the Company’s financial position, results of operations and cash flows. The results of operations for the interim periods presented are not necessarily indicative of the operating results to be expected for any subsequent interim period or for the full fiscal year ending December 31, 2008.
     Principles of Consolidation
     The condensed consolidated financial statements include the accounts of Callidus Software Inc. and its wholly owned subsidiaries (collectively, the Company), which include wholly owned subsidiaries in Australia, Canada, Germany and the United Kingdom. All intercompany transactions and balances have been eliminated in the consolidation.
     Use of Estimates
     Preparation of the condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States and the rules and regulations of the Securities and Exchange Commission (SEC) requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Management periodically evaluates such estimates and assumptions for continued reasonableness. Appropriate adjustments, if any, to the estimates used are made prospectively based upon such periodic evaluation. Actual results could differ from those estimates.
     Valuation Accounts
     Trade accounts receivable are recorded at the invoiced amount and do not bear interest. The Company offsets gross trade accounts receivable with its allowance for doubtful accounts and sales return reserve. The allowance for doubtful accounts is the Company’s best estimate of the amount of probable credit losses in the Company’s existing accounts receivable. The Company reviews its allowance for doubtful accounts monthly. Past due balances over 90 days are reviewed individually for collectibility. Account balances are charged against the allowance after reasonable means of collection have been exhausted and the potential for recovery is considered remote. The sales return reserve is the Company’s best estimate of the probable amount of remediation services it will have to provide for ongoing professional service arrangements. To determine the adequacy of the sales return reserve, the Company analyzes historical experience of actual remediation service claims as well as current information on remediation service requests. Provisions for

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allowance for doubtful accounts are recorded in general and administrative expenses, while provisions for sales returns are offset against services and other revenues.
     Below is a summary of the changes in the Company’s valuation accounts for the three months ended March 31, 2008 and 2007 (in thousands):
                                 
    Balance at   Provision,           Balance at
    Beginning   Net of           End of
    of Period   Recoveries   Write-Offs   Period
 
                               
Allowance for doubtful accounts
                               
Three months ended March 31, 2008
  $ 154     $ (26 )   $  —     $ 128  
Three months ended March 31, 2007
    463       20             483  
                                 
    Balance at           Remediation   Balance at
    Beginning           Service   End of
    of Period   Provision   Claims   Period
 
                               
Sales return reserve
                               
Three months ended March 31, 2008
  $ 225     $ 321     $ (258 )   $ 288  
Three months ended March 31, 2007
    241       131       (212 )     160  
     Restricted Cash
     Included in deposits and other assets in the consolidated balance sheets at March 31, 2008 and December 31, 2007 is restricted cash of $434,000 related to security deposits on leased facilities for our New York, New York and San Jose, California offices. The restricted cash represents investments in certificates of deposit and secured letters of credit required by landlords to meet security deposit requirements for the leased facilities. Restricted cash is included in other assets based on the remaining contractual term for the release of the restriction.
     Revenue Recognition
     The Company generates revenues by licensing software; providing related software support and providing its software application as a service through its on-demand subscription offering; and providing related professional services to its customers. The Company presents revenue net of sales taxes and any similar assessments.
     The Company recognizes revenues in accordance with accounting standards for software and service companies. The Company will not recognize revenue until persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable and collection is deemed probable. The Company evaluates each of these criteria as follows:
     Evidence of an Arrangement. The Company considers a non-cancelable agreement signed by it and the customer to be evidence of an arrangement.
     Delivery. In perpetual licensing arrangements, the Company considers delivery to have occurred when media containing the licensed programs is provided to a common carrier, or in the case of electronic delivery, the customer is given access to the licensed programs. The Company’s typical end-user license agreement does not include customer acceptance provisions. In on-demand arrangements, the Company considers delivery to have occurred as the service is provided to the customer.
     Fixed or Determinable Fee. The Company considers the fee to be fixed or determinable unless the fee is subject to refund or adjustment or is not payable within its standard payment terms. The Company

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considers payment terms greater than 90 days to be beyond its customary payment terms. If the fee is not fixed or determinable, the Company recognizes the revenue as amounts become due and payable.
     In arrangements where the customer is obligated to pay at least 90% of the license amount within normal payment terms and the remaining 10% is to be paid within a year from the contract effective date, the Company will recognize the license revenue for the entire arrangement upon delivery assuming all other revenue recognition criteria have been met. This policy is effective as long as the Company continues to maintain a history of providing similar terms to customers and collecting from those customers without providing any contractual concessions.
     Collection is Deemed Probable. The Company conducts a credit review for all significant transactions at the time of the arrangement to determine the creditworthiness of the customer. Collection is deemed probable if the Company expects that the customer will be able to pay amounts under the arrangement as payments become due. If the Company determines that collection is not probable, the Company defers the recognition of revenue until cash collection.
     Perpetual Licensing. The Company’s perpetual software license arrangements typically include: (i) an end-user license fee paid in exchange for the use of its products, generally based on a specified number of payees, and (ii) a maintenance arrangement that provides for technical support and product updates, generally over renewable twelve month periods. If the Company is selected to provide integration and configuration services, then the software arrangement will also include professional services, generally priced on a time-and-materials basis. Depending upon the elements in the arrangement and the terms of the related agreement, the Company recognizes license revenues under either the residual or the contract accounting method.
     Certain arrangements result in the payment of customer referral fees to third parties that resell the Company’s software products. In these arrangements, license revenues are recorded, net of such referral fees, at the time the software license has been delivered to a third-party reseller and an end-user customer has been identified.
     Residual Method. Perpetual license fees are recognized upon delivery whether licenses are sold separately from or together with integration and configuration services, provided that (i) the criteria described above have been met, (ii) payment of the license fees is not dependent upon performance of the integration and configuration services, and (iii) the services are not otherwise essential to the functionality of the software. The Company recognizes these license revenues using the residual method pursuant to the requirements of Statement of Position (SOP) 97-2, “Software Revenue Recognition,” as amended by SOP 98-9, “Software Revenue Recognition with Respect to Certain Transactions.” Under the residual method, revenues are recognized when vendor-specific objective evidence of fair value exists for all of the undelivered elements in the arrangement (i.e., professional services and maintenance), but does not exist for one or more of the delivered elements in the arrangement (i.e., the software product). Each license arrangement requires careful analysis to ensure that all of the individual elements in the license transaction have been identified, along with the fair value of each undelivered element.
     The Company allocates revenue to each undelivered element based on its estimated fair value, with the fair value determined by the price charged when that element is sold separately. For a certain class of transactions, the fair value of the maintenance portion of the Company’s arrangements is based on stated renewal rates rather than stand-alone sales. The fair value of the professional services portion of the arrangement is based on the hourly rates that the Company charges for these services when sold independently from a software license. If evidence of fair value cannot be established for the undelivered elements of a license agreement, the entire amount of revenue from the arrangement is deferred until evidence of fair value can be established, or until the items for which evidence of fair value cannot be established are delivered. If the only undelivered element is maintenance, then the entire amount of revenue is recognized over the maintenance delivery period.
     On-Demand Revenue. In hosted arrangements where the Company provides its software applications as a service, the Company has considered Emerging Issues Task Force Issue No. 00-3 (EITF 00-3),

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Application of AICPA Statement of Position 97-2 to Arrangements That Include the Right to Use Software Stored on Another Entity’s Hardware,” and has concluded that these transactions are considered service arrangements and fall outside of the scope of SOP 97-2. Accordingly, the Company follows the provisions of SEC Staff Accounting Bulletin No. 104, “Revenue Recognition” and Emerging Issues Task Force Issue No. 00-21 (EITF 00-21), “Revenue Arrangements with Multiple Deliverables.” Customers will typically prepay for the Company’s hosted services, amounts which the Company will defer and recognize ratably over the non-cancelable term of the customer contract. In addition to the hosting services, these arrangements may also include implementation and configuration services, which are billed on a time-and-materials basis and recognized as revenues as the services are performed. The Company evaluates whether each of the elements in these arrangements represents a separate unit of accounting, as defined by EITF 00-21, using all applicable facts and circumstances, including whether (i) the Company sells or could readily sell the element unaccompanied by the other elements, (ii) the element has stand-alone value to the customer, (iii) there is objective reliable evidence of the fair value of the undelivered item and (iv) there is a general right of return.
     For those arrangements where the elements qualify for separate units of accounting, the hosting revenues are recognized ratably over the contract term beginning on the service commencement date. Implementation and configuration services, when sold with the hosted offering, are recognized as the services are rendered for time-and-materials contracts, and are recognized utilizing the proportional performance method of accounting for fixed-price contracts. For arrangements with multiple deliverables, the Company allocates the total contractual arrangement to the separate units of accounting based on their relative fair values, as determined by the fair value of the undelivered and delivered items when sold separately.
     If consulting services for implementation and configuration associated with a hosted on-demand arrangement do not qualify as a separate unit of accounting, the Company will recognize the revenue from implementation and configuration services ratably over the remaining non-cancelable term of the subscription contract once the implementation is complete. In addition, the Company will defer the direct costs of the implementation and configuration services and amortize those costs over the same time period as the related revenue is recognized. If the direct costs incurred for a contract exceed the non-cancelable contract value, then the Company will recognize a loss for incurred and projected direct costs in excess of the contract value. The deferred costs on the Company’s condensed consolidated balance sheets for these arrangements totaled $3.8 million and $3.4 million at March 31, 2008 and December 31, 2007, respectively. As of March 31, 2008 and December 31, 2007, $2.7 million and $2.1 million, respectively, of the total deferred costs were included in prepaid and other current assets, with the remaining amount included in deposits and other assets in the condensed consolidated balance sheets.
     Included in the deferred costs for hosting arrangements is the deferral of commission payments to the Company’s direct sales force, which the Company amortizes over the non-cancelable term of the contract as the related revenue is recognized. The commission payments are a direct and incremental cost of the revenue arrangements. The deferral of commission expenditures related to the Company’s on-demand product offering was $1.3 million at March 31, 2008 and December 31, 2007.
     Maintenance Revenue. Under perpetual software license arrangements, a customer typically pre-pays maintenance for the first twelve months, and the related revenues are deferred and recognized ratably over the term of the initial maintenance contract. Maintenance is renewable by the customer on an annual basis thereafter. Rates for maintenance, including subsequent renewal rates, are typically established based upon a specified percentage of net license fees as set forth in the arrangement.
     Professional Service Revenue. Professional service revenues primarily consist of integration services related to the installation and configuration of the Company’s products as well as training. The Company’s installation and configuration services do not involve customization to, or development of, the underlying software code. Substantially all of the Company’s professional services arrangements are on a time-and-materials basis. Reimbursements, including those related to travel and out-of-pocket expenses, are included in services and other revenues, and an equivalent amount of reimbursable expenses is included in cost of services and other revenues. For professional service arrangements with a fixed fee, the Company

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recognizes revenue utilizing the proportional performance method of accounting. The Company estimates the proportional performance on fixed-fee contracts on a monthly basis utilizing hours incurred to date as a percentage of total estimated hours to complete the project. If the Company does not have a sufficient basis to measure progress toward completion, revenue is recognized upon completion of performance. To the extent the Company enters into a fixed-fee services contract, a loss will be recognized any time the total estimated project cost exceeds project revenues.
     Contract Accounting Method. For arrangements where services are considered essential to the functionality of the software, such as where the payment of the license fees is dependent upon performance of the services, both the license and services revenues are recognized in accordance with the provisions of SOP 81-1, “Accounting for Performance of Construction-Type and Certain Production-Type Contracts” (SOP 81-1). The Company generally uses the percentage-of-completion method because the Company is able to make reasonably dependable estimates relative to contract costs and the extent of progress toward completion. However, if the Company cannot make reasonably dependable estimates, the Company uses the completed-contract method. If total cost estimates exceed revenues, the Company accrues for the estimated loss on the arrangement at the time such determination is made.
     In certain arrangements, the Company has provided for unique acceptance criteria associated with the delivery of consulting services. In these instances, the Company has recognized revenue in accordance with the provisions of SOP 81-1. To the extent there is contingent revenue in these arrangements, the Company measures the level of profit that is expected based on the non-contingent revenue and the total expected project costs. If the Company is assured of a certain level of profit excluding the contingent revenue, the Company recognizes the non-contingent revenue on a percentage-of-completion basis and recognizes the contingent revenue upon final acceptance.
     Net Loss Per Share
     Basic net loss per share is calculated by dividing net loss for the period by the weighted average common shares outstanding during the period, less shares subject to repurchase. Diluted net loss per share is calculated by dividing the net loss for the period by the weighted average common shares outstanding, adjusted for all dilutive potential common shares, which includes shares issuable upon the exercise of outstanding common stock options and warrants, the release of restricted stock, and purchases of employee stock purchase plan (ESPP) shares to the extent these shares are dilutive. For the three months ended March 31, 2008 and 2007, the diluted net loss per share calculation was the same as the basic net loss per share calculation, as all potential common shares were anti-dilutive.
     Diluted net loss per share does not include the effect of the following potential weighted average common shares because to do so would be anti-dilutive for the periods presented (in thousands):
                 
    Three Months Ended March 31,
    2008   2007
 
               
Restricted stock
    779       5  
Stock options
    7,301       7,996  
Warrants
          2  
ESPP
    80       67  
 
               
Totals
    8,160       8,070  
 
               
     The weighted-average exercise price of stock options excluded from weighted average common shares during the three months ended March 31, 2008 and 2007 was $5.18 and $4.79 per share, respectively. The weighted average exercise price of warrants excluded from weighted average common shares during the three months ended March 31, 2007 was $13.34 per share.
     Recent Accounting Pronouncements
     In September 2006, the Financial Accounting Standards Board (FASB) issued FASB Statement No.

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157, “Fair Value Measurements” (SFAS 157). SFAS 157 defines fair value, establishes a framework for measuring fair value under generally accepted accounting principles (GAAP), and expands disclosures about fair value measurements. SFAS 157 applies under other accounting pronouncements that require or permit fair value measurements, as the FASB had previously concluded in those accounting pronouncements that fair value is the relevant measurement attribute. Accordingly, SFAS 157 does not require any new fair value measurements. SFAS 157 was effective for fiscal years beginning after November 15, 2007. However, in February 2008, the FASB issued FSP FAS 157-2, which delays the effective date of SFAS 157 for nonfinancial assets and nonfinancial liabilities, except items that are recognized or disclosed at fair value in the financial statements on a recurring basis (at least annually). This FSP partially defers the effective date of SFAS 157 to fiscal years beginning after November 15, 2008, and interim periods within those fiscal years for items within the scope of this FSP. These nonfinancial items include assets and liabilities such as reporting units measured at fair value in a goodwill impairment test and nonfinancial assets acquired and liabilities assumed in a business combination. The Company has adopted the new accounting provision, except as it applies to those nonfinancial assets and nonfinancial liabilities as noted in FSP FAS 157-2, as of January 1, 2008. The partial adoption of SFAS 157 for financial assets and liabilities did not have a material impact on the condensed consolidated financial statements. See Note 5 for information and related disclosures regarding the Company’s fair value measurements.
     In February 2007, the FASB issued FASB Statement No. 159, “The Fair Value Option for Financial Assets and Financial Liabilities — Including an Amendment of FASB Statement No. 115” (SFAS 159). SFAS 159 permits the Company to choose to measure many financial instruments and certain other items at fair value. The Company adopted SFAS 159 as of January 1, 2008. As the Company already measures its financial instruments at fair value, the Company did not make any fair value elections during the current period. Therefore, the adoption of SFAS 159 did not impact the Company’s condensed consolidated financial statements.
     In December 2007, the FASB issued FASB Statement No. 141R (revised 2007), “Business Combinations” (SFAS 141R). SFAS 141R requires the use of “full fair value” to record all the identifiable assets, liabilities, noncontrolling interests and goodwill acquired in a business combination. SFAS 141R is effective for fiscal years beginning after December 15, 2008. The Company is currently evaluating the impact that SFAS 141R will have on its consolidated financial statements.
     In December 2007, the FASB issued FASB Statement No. 160 “Noncontrolling Interests in Consolidated Financial Statements” (SFAS 160). SFAS 160 requires the noncontrolling interests (minority interests) to be recorded at fair value and reported as a component of equity. SFAS 160 is effective for fiscal years beginning after December 15, 2008. The Company is currently evaluating the impact that SFAS 160 will have on its consolidated financial statements.
2. Acquisition
     On January 14, 2008, the Company entered into an Agreement and Plan of Merger with Compensation Technologies LLC (“CT”) and owners of CT, pursuant to which a wholly owned subsidiary of the Company was merged with and into CT, with CT surviving as a wholly owned subsidiary of the Company. The Company also entered into an Agreement and Plan of Merger with Compensation Management Services LLC (“CMS”) and owners of CMS, pursuant to which a wholly owned subsidiary of the Company was merged with and into CMS, with CMS surviving as a wholly owned subsidiary of the Company. CT provides business process redesign support, business analytics solutions, business case development and compensation administration management while CMS provides software-as-a-service to a number of customers. The acquisition of CT and CMS provides the Company with experienced management and employee resources and augments the Company’s portfolio of service offerings.
     The acquisition has been accounted for under the purchase method of accounting in accordance with FASB Statement No. 141, “Business Combinations” (SFAS 141). Assets acquired and liabilities assumed were recorded at their fair values as of January 14, 2008. The results of operations of CT and CMS since January 14, 2008 are included in the Company’s condensed consolidated statement of operations. The acquisition was not material to our consolidated balance sheet and results of operations.

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     The total purchase price for CT and CMS, which was an all cash transaction, was approximately $8.5 million and is comprised of the following (in thousands):
         
Acquisition of outstanding common shares
  $ 8,300  
Estimated acquisition related transaction costs
    171  
 
       
 
     
Total Purchase Price
  $ 8,471  
 
     
     The total purchase price was preliminarily allocated to the assets and liabilities acquired, including identifiable intangible assets, based on their respective fair values at the acquisition date and resulted in excess purchase consideration over the net tangible liabilities and identifiable intangible assets acquired of $3.8 million. The preliminary allocation of the purchase price was based upon a preliminary valuation and our estimates and assumptions are subject to change. The primary areas of the purchase price allocation that are not yet finalized relate to the valuation of intangible assets acquired and residual goodwill. In addition, the acquisition included contingent payments of $4.8 million that are not accounted for in the initial purchase price as of the acquisition date. These contingent payments will only be recorded as part of the purchase price if and when the related contingencies are resolved and the related consideration is paid or becomes payable.
     Goodwill of $3.8 million, representing the excess of the purchase price over the fair value of tangible and identifiable intangible assets acquired in the acquisition, will not be amortized, but is instead tested for impairment at least annually, consistent with the guidance in FASB Statement No. 142, “Goodwill and Other Intangible Assets.” The $3.8 million of goodwill is expected to be deductible for tax purposes. In addition, a portion of the purchase price was allocated to the following identifiable intangible assets (in thousands, except years):
                 
            Estimated  
            Weighted Average  
            Useful Lives  
    Purchase Price     in Years  
Customer Backlog
  $ 1,500       1.00  
Customer Relationships
    2,000       4.00  
 
               
 
           
Total
  $ 3,500       2.71  
 
           
     Customer backlog and relationships represent the underlying customer support contracts and related relationships with CT and CMS’s existing customers.
3. Restructuring
      On November 27, 2007, the Company’s Board of Directors approved a cost savings program to reduce the Company’s workforce by approximately 8%. The Company recorded restructuring charges of approximately $1.5 million in the fourth quarter of 2007 and $0.4 million in the first quarter of 2008, which were the total amounts incurred in connection with severance and termination-related costs, most of which were severance-related cash expenditures. The cost savings program was completed in the first quarter of 2008. As of March 31, 2008, accrued restructuring charges were $0.2 million.
     During the first quarter of 2008, management approved and initiated plans to restructure certain operations to eliminate redundant costs resulting from the acquisition of Compensation Technologies and improve efficiencies in operations. The cash restructuring charges recorded are based on restructuring plans that have been committed to by management and the Board of Directors.
     The total estimated restructuring costs associated with exiting activities of Compensation Technologies are approximately $58,000. In accordance with Emerging Issues Task Force No. 95-3 (EITF 95-3)

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“Recognition of Liabilities in Connection with a Purchase Business Combination,” these costs were recognized as a liability assumed in the purchase business combination and included in the allocation of the cost to acquire Compensation Technologies and, accordingly, have resulted in an increase to goodwill.
4. Intangible Assets
     Intangible assets consisted of the following as of March 31, 2008 and December 31, 2007 (in thousands):
                                         
    December 31,     December 31,                     March 31,  
    2007     2007             Amortization     2008  
    Cost     Net     Additions     Expense     Net  
 
                                       
Purchased technology
  $ 3,318     $ 2,333     $     $ (242 )   $ 2,091  
Customer backlog
                1,500       (312 )     1,188  
Customer relationships
                2,000       (104 )     1,896  
 
                                       
 
                             
Total intangible assets, net
  $ 3,318     $ 2,333     $ 3,500     $ (658 )   $ 5,175  
 
                             
     Intangible assets include third-party software licenses used in our products and acquired assets related to the Compensation Technologies acquisition. Amortization expense related to intangible assets was $0.7 million and $50,000 for the three months ended March 31, 2008 and 2007, respectively, and was charged to cost of revenues. The Company’s intangible assets are amortized over their estimated useful lives of 1 to 5 years. Total future expected amortization for the remainder of 2008 and each of the next five years and thereafter is as follows (in thousands):
                         
    Purchased     Customer     Customer  
    Technology     Backlog     Relationships  
 
                       
Year Ending December 31:
                       
Remainder of 2008
  $ 627     $ 1,125     $ 375  
2009
    615       63       500  
2010
    282             500  
2011
    389             500  
2012
    178             21  
2013 and beyond
                 
 
                 
 
                       
Total expected future amortization
  $ 2,091     $ 1,188     $ 1,896  
 
                 
5. Investments
     The Company classifies debt and marketable equity securities based on the liquidity of the investment and management’s intention on the date of purchase and re-evaluates such designation as of each balance sheet date. Debt and marketable equity securities are classified as available for sale and carried at fair value, which is determined based on the inputs discussed below, with net unrealized gains and losses, net of

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tax effects, included in accumulated other comprehensive income (loss) in the accompanying condensed consolidated financial statements. The Company considers all highly liquid instruments with an original maturity on the date of purchase of three months or less to be cash equivalents. The Company considers all investments that are available for sale that have a maturity date of longer than three months to be short-term investments, including those investments with a maturity date of longer than one year that are highly liquid and for which the Company does not have a positive intent to hold to maturity. However, due to the failed repricing and unrealized losses on the Company’s investments in auction rate securities, these investments were recorded as long-term investments on the condensed consolidated balance sheet as of March 31, 2008 to reflect the current lack of liquidity of these investments. The Company has the ability and intends to hold these auction rate securities until the full par value can be recovered. Interest is included in interest and other income, net, in the accompanying condensed consolidated financial statements. Realized gains and losses are calculated using the specific identification method. The components of the Company’s debt and marketable equity securities were as follows for March 31, 2008 and December 31, 2007 (in thousands):
                                 
    Carrying     Unrealized     Unrealized     Estimated  
March 31, 2008   Value     Gains     Losses     Fair Value  
 
                               
Auction-rate securities
  $ 4,700     $     $ (263 )   $ 4,437  
Corporate notes and obligations
    16,278       69       (2 )     16,345  
U.S. government and agency obligations
    2,300       2             2,302  
 
                       
 
                               
Investments in debt and equity securities
  $ 23,278     $ 71     $ (265 )   $ 23,084  
 
                       
                                 
    Carrying     Unrealized     Unrealized     Estimated  
December 31, 2007   Value     Gains     Losses     Fair Value  
 
                               
Auction-rate securities
  $ 11,750     $     $     $ 11,750  
Corporate notes and obligations
    20,572       49       (9 )     20,612  
U.S. government and agency obligations
    1,500                     1,500  
 
                       
 
                               
Investments in debt and equity securities
  $ 33,822     $ 49     $ (9 )   $ 33,862  
 
                       
                 
    March 31,     December 31,  
    2008     2007  
 
               
Recorded as:
               
Cash equivalents
  $     $ 5,038  
Short-term investments
    18,647       28,824  
Long-term investments
    4,437        
 
           
 
               
 
  $ 23,084     $ 33,862  
 
           
     The Company invests in investment grade securities. The unrealized gains and losses on these investments were caused by interest rate fluctuations and the failed repricing of the auction rate securities and not credit quality. All of the auction rate securities carry AAA credit ratings from one or more of the major credit rating agencies. These investments are education municipal securities substantially collateralized by the U.S. Department of Education Federal Family Education Loan program guarantee. Liquidity for these securities is typically provided by an auction process that resets the applicable interest rate at pre-determined intervals, usually every 28 days. None of the auction rate securities held by the Company are mortgage-backed debt obligations. These failed auctions result in a lack of liquidity in the securities, but are not an indication of an increased credit risk or a reduction in the underlying collateral.

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As a result of the failed auctions, the reset interest rates were increased to above market. The Company will not be able to liquidate any of the remaining auction rate securities until a future auction is successful, a buyer is found outside of the auction process or the notes are redeemed. At this time, the Company believes that, due to the nature of the investments, the financial condition of the issuers, and its ability and intent to hold the investments through these short-term loss fluctuations, factors would not indicate that these unrealized gains and losses should be viewed as “other-than-temporary.”
     There were no realized gains or losses on the sales of these securities for the three months ended March 31, 2008 and 2007, respectively.
     The Company measures financial assets at fair value on a recurring basis. The estimated fair value of the Company’s financial assets was determined using the following inputs at March 31, 2008 (in thousands):
                                 
    Fair Value Measurements at Reporting Date Using  
            Quoted Prices in     Significant     Significant  
            Active Markets for     Other Observable     Unobservable  
            Identical Assets     Inputs     Inputs  
    Total     (Level 1)     (Level 2)     (Level 3)  
Money market funds (1)
  $ 8,755     $ 8,755     $     $  
Auction-rate securities (2)
    4,437                   4,437  
Corporate notes and obligations (3)
    16,345             16,345        
U.S. government and agency obligations (3)
    2,302             2,302        
 
 
                       
Total
  $ 31,839     $ 8,755     $ 18,647     $ 4,437  
 
                       
 
(1)   Included in cash and cash equivalents on the condensed consolidated balance sheet
 
(2)   Included in long-term investments on the condensed consolidated balance sheet
 
(3)   Included in short-term investments on the condensed consolidated balance sheet
     Auction rate securities were measured using significant other observable inputs (Level 2) at December 31, 2007, and have transferred to being measured using significant unobservable inputs (Level 3) at March 31, 2008. The table below presents the changes during the period related to balances measured using significant unobservable inputs (Level 3) (in thousands):
                                 
    Balance at                     Balance at  
    December 31,     Purchases, Sales     Unrealized     March 31,  
    2007     and Settlements, net     Gains/Losses, net     2008  
Auction-rate securities
  $ 11,750     $ (7,050 )   $ (263 )   $ 4,437  
                               
 
                       
Total
  $ 11,750     $ (7,050 )   $ (263 )   $ 4,437  
 
                       

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6. Commitments and Contingencies
     The Company is from time to time a party to various litigation matters incidental to the conduct of its business. At the present time, the Company believes that none of these matters is likely to have a material adverse effect on the Company’s future financial results.
     Other Contingencies
     The Company generally warrants that its products shall perform to its standard documentation. Under the Company’s standard warranty, should a product not perform as specified in the documentation within the warranty period, the Company will repair or replace the product or refund the license fee paid. Such warranties are accounted for in accordance with SFAS 5. To date, the Company has not incurred any costs related to warranty obligations.
     The Company’s product license agreements typically include a limited indemnification provision for claims by third parties relating to the Company’s intellectual property. Such indemnification provisions are accounted for in accordance with FASB Interpretation No. 45, “Guarantor’s Accounting and Disclosure Requirements for Guarantees, Including Indirect Guarantees of Indebtedness of Others.” To date, the Company has not incurred any costs related to such indemnification provisions.
7. Segment, Geographic and Customer Information
     SFAS No. 131, “Disclosures about Segments of an Enterprise and Related Information” establishes standards for the reporting by business enterprises of information about operating segments, products and services, geographic areas, and major customers. The method of determining which information is reported is based on the way that management organizes the operating segments within the Company for making operational decisions and assessments of financial performance. The Company’s chief operating decision maker is considered to be the Company’s chief executive officer (CEO). The CEO reviews financial information presented on a consolidated basis for purposes of making operating decisions and assessing financial performance. By this definition, the Company operates in one business segment, which is the development, marketing and sale of enterprise software. The Company’s TrueComp Suite is its only product line, which includes all of its software application products.
     The following table summarizes revenues for the three months ended March 31, 2008 and 2007 by geographic areas (in thousands):
                 
    Three Months Ended March 31,  
    2008     2007  
 
               
United States
  $ 22,752     $ 20,842  
Europe
    4,843       3,385  
Asia Pacific
    528       614  
 
           
 
               
 
  $ 28,123     $ 24,841  
 
           
     Substantially all of the Company’s long-lived assets are located in the United States. Long-lived assets located outside the United States are not significant.

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     The following table summarizes revenues to significant customers (including resellers when product is sold through them to an end user) as a percentage of total revenues:
                 
    Three Months Ended March 31,
    2008   2007
 
               
Customer 1
    3 %     13 %
Customer 2
    3 %     10 %
8. Comprehensive Loss
     Comprehensive loss is the total of net loss, unrealized gains and losses on investments and foreign currency translation adjustments. Unrealized gains and losses on investments and foreign currency translation adjustment amounts are excluded from net loss and are reported in accumulated other comprehensive loss in the accompanying condensed consolidated financial statements.
     The following table sets forth the components of comprehensive loss for the three months ended March 31, 2008 and 2007 (in thousands):
                 
    Three Months Ended March 31,  
    2008     2007  
 
               
Net loss
  $ (2,628 )   $ (3,367 )
Other comprehensive loss:
               
Change in unrealized loss on investments, net
    (234 )     16  
Change in cumulative translation adjustments
    (23 )     19  
 
           
 
               
Comprehensive loss
  $ (2,885 )   $ (3,332 )
 
           
9. Stock-based Compensation
     Expense Summary
     Under the provisions of FASB Statement No. 123R (revised 2004), “Share-Based Payment” (SFAS 123R), $1.7 million of stock-based compensation expense was recorded for the three months ended March 31, 2008 in the condensed consolidated statement of operations. Of the total stock-based compensation expense, approximately $0.7 million was related to stock options, $0.2 million was related to purchases of common stock under the ESPP, and $0.8 million was related to restricted stock units. For the three months ended March 31, 2007, $1.2 million of stock compensation expense was recorded. Of the total stock compensation expense, approximately $1.0 million was related to stock options and $0.2 million was related to purchases of common stock under the ESPP.
     As of March 31, 2008, there was $8.4 million, $5.3 million and $0.9 million of total unrecognized compensation expense related to stock options, restricted stock and the ESPP, respectively. This expense related to stock options, restricted stock and the ESPP is expected to be recognized over a weighted average period of 2.77 years, 1.51 years and 0.76 year, respectively.

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     The table below sets forth the changes in the functional classification of stock-based compensation expense for the three months ended March 31, 2008 compared to the three months ended March 31, 2007 (in thousands, except percentage data):
                                 
    Three     Three                
    Months     Months             Percentage  
    Ended     Ended     Year to Year     Change  
    March 31,     March 31,     Increase     Year over  
    2008     2007     (Decrease)     Year  
 
                               
Stock-based compensation:
                               
Subscription and support
  $ 110     $ 59     $ 51       86 %
Services and other
    317       202       115       57 %
Sales and marketing
    489       267       222       83 %
Research and development
    290       325       (35 )     (11 )%
General and administrative
    525       375       150       40 %
 
                         
 
                               
Total stock-based compensation
  $ 1,731     $ 1,228     $ 503       41 %
 
                         
     Determination of Fair Value
     The fair value of each option award is estimated on the date of grant and the fair value of the ESPP is estimated on the beginning date of the offering period using the Black-Scholes valuation model and the assumptions noted in the following table.
                 
    Three Months Ended March 31,
    2008   2007
 
               
Stock Option Plans
               
Expected life (in years)
    3.50       3.50  
Risk-free interest rate
    2.58 %     4.50 to 4.77 %
Volatility
    44 %     54 %
Dividend Yield
           
 
               
Employee Stock Purchase Plan
               
Expected life (in years)
    0.50 to 1.00       0.49 to 1.00  
Risk-free interest rate
  2.05% to 2.10%   5.05% to 5.16%
Volatility
  48% to 61%   33% to 37%
Dividend Yield
           
10. Stockholders’ Equity
     Repurchase Program
     On November 27, 2007, our Board of Directors authorized a program for the repurchase of up to $10 million of our outstanding common stock. During the first quarter of 2008, we executed the repurchase of 500,000 shares for a total cost of approximately $2.5 million.
11. Related-Party Transactions
     In 2005, the Company entered into a service agreement with Saama Technologies, Inc. for software consulting services. William Binch, who was appointed to the Company’s Board of Directors in April 2005, is also currently a member of Saama’s board of directors. The Company had expenses of approximately $124,000 and $263,000 for services rendered by Saama for the three months ended March 31, 2008 and 2007, respectively.

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     In 2007, Compensation Technologies LLC entered into an operating lease agreement with CCT Properties LLC for its office space. Robert Conti, who was appointed as Senior Vice President, Client Services, in January 2008 in connection with the acquisition of Compensation Technologies LLC, is also a part owner of CCT Properties LLC. The Company had rent expenses for the office space owned by CCT Properties of approximately $45,000 for the three months ended March 31, 2008.
12. Subsequent Event
      Stock Repurchase
      As part of the Stock Repurchase Program, the Company entered into stock repurchase agreements with a financial institution whereupon subsequent to March 31, 2008 the Company provided the financial institution with payments of approximately $1.0 million. This amount will be classified as treasury stock on the Company’s balance sheet.

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Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
     The following discussion of financial condition and results of operations should be read in conjunction with Management’s Discussion and Analysis of Financial Condition and Results of Operations and the Consolidated Financial Statements and the notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2007 and with the unaudited condensed consolidated financial statements and the related notes thereto contained elsewhere in this Quarterly Report on Form 10-Q . This section of the Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements relate to our future plans, objectives, expectations, prospects, intentions and financial performance and the assumptions that underlie these statements. Generally, the words “believe,” “expect,” “intend,” “estimate,” “anticipate,” “project,” “will,” and similar expressions and the negatives thereof identify forward-looking statements, which generally are not historical in nature. These forward-looking statements include, but are not limited to, statements concerning the following: changes in and expectations with respect to license revenues and gross margins, future operating expense levels, the impact of quarterly fluctuations of revenue and operating results, levels of recurring revenues, staffing and expense levels, the impact of foreign exchange rate fluctuations and the adequacy of our capital resources to fund operations and growth. As and when made, management believes that these forward-looking statements are reasonable. However, caution should be taken not to place undue reliance on any such forward-looking statements because such statements speak only as of the date when made and may be based on assumptions that do not prove to be accurate. Our Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise. In addition, forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our Company’s historical experience and our present expectations or projections. Many of these trends and uncertainties are described in “Risk Factors” set forth elsewhere in this Quarterly Report on Form 10-Q. We undertake no obligation to update forward- looking statements to reflect events or circumstances occurring after the date of this Quarterly Report on Form 10-Q.
Overview of the Results for the Three Months Ended March 31, 2008
     We are a leading provider of Sales Performance Management (SPM) software solutions designed to align internal sales resources and distribution channels with corporate strategy. Our software enhances core processes in sales management, such as the structuring of sales territories, the management of sales force talent, the establishment of sales targets and the creation and execution of sales incentive plans. Using our SPM software solutions, companies can tailor these core processes to further their strategic objectives, including coordinating sales efforts with long-range strategies regarding sales and margin targets, growth initiatives, sales force talent development, territory expansion and market penetration. Our customers can also use our SPM solutions to address more tactical objectives, such as successful new product launches and effective cross-selling strategies. Our SPM solutions can be purchased and delivered as either an on-demand service or an on-premise software solution. However, we have recently announced that we intend for our on-demand service to be our lead offering. Our hosted on-demand service allows customers to use our software products through a web interface rather than purchase computer equipment and install our software at their locations. Leading companies worldwide in the financial services, insurance, communications, high-technology, life sciences and retail industries rely on our solutions for their sales performance management and incentive compensation needs.
     We sell our products as an on-demand service or pursuant to perpetual software licenses both directly through our sales force and in conjunction with our strategic partners. We also offer professional services, including configuration, integration and training, generally on a time-and-materials basis. We generate recurring subscription and support revenues from our on-demand service and from support and maintenance agreements associated with our product licenses, both of which are recognized ratably over the term of the agreement. Both subscription and support services provide for recurring revenue streams, but remain subject to periodic adjustment or cancellation.

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Revenue Growth
     Our total revenues increased in the first quarter of 2008 by 13% to $28.1 million compared to $24.8 million in the first quarter of 2007. The increase was primarily the result of a 51% growth in subscription and support revenues and a 44% growth in services and other revenues in the three months ended March 31, 2008 compared to same period in 2007. We attribute the revenue growth to a number of factors, including the shift in our business focus and strategy to our on-demand offering and increased spending on our sales and marketing efforts. Subscription and support revenues were also positively affected by the increase in the number of on-demand customers for which we recognized revenue during the first quarter of 2008 as compared to the same period in 2007. Our license revenues decreased by 52% to $4.0 million for the three months ended March 31, 2008 as compared to the three months ended March 31, 2007. The decrease in our license revenues and increase in recurring subscription and support revenues reflected the shift in our business emphasis and strategy from our perpetual offering to our Software-as-a-Service (SaaS) on-demand offering.
Shift in Business Strategy to On-Demand
     In an effort to capitalize on the market opportunity created by the growing demand for SaaS, we have shifted our business focus and strategy to our on-demand offering. This shift has also been reflected in the decline of our license revenues compared to the growth in subscription and support revenues as discussed above. Revenues from our on-demand offering are more predictable and allow us to better align our cost structure. However, we only introduced our on-demand offering in 2006, and continue to evaluate optimal pricing and other terms of the offering. We achieved positive gross margins in our on-demand business for the first time in the first quarter of 2008. While we expect the results of our on-demand offering to improve as we achieve operational scale, if we are unable to continue offering our on-demand service on a profitable basis, our business will be materially and adversely affected.
Other Business Highlights
     Operating expenses decreased by $1.6 million, or 10%, for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The $1.6 million decrease was net of increases of $0.4 million in restructuring costs and $0.3 million in stock-based compensation. The overall decrease was the result of cost saving actions taken in the fourth quarter of 2007 and the first quarter of 2008. We completed reductions in workforce and recorded charges of approximately $1.5 million in the fourth quarter of 2007 and $0.4 million in the first quarter of 2008 in connection with severance and termination-related costs, most of which were severance-related cash expenditures. The cost savings program was completed in the first quarter of 2008. As of March 31, 2008, we had accrued restructuring charges of $0.2 million.
     On November 27, 2007, our Board of Directors authorized a program for the repurchase of up to $10 million of our outstanding common stock. During the first quarter of 2008, we executed the repurchase of 500,000 shares for a total cost of approximately $2.5 million.
     On January 14, 2008, we completed the acquisition of Compensation Technologies, a leading provider of services for planning, implementing, and supporting incentive compensation processes and tools. Under the terms of the agreement, we paid Compensation Technologies $8.3 million in cash up front and may pay up to an additional $4.8 million upon the completion of key milestones and achievement of target financial metrics. The combination of Compensation Technologies Compensation Management Services (CMS) and Callidus On-Demand offerings provides our customers with a fully managed sales incentive compensation program that includes plan analysis, modeling and design support, plan deployment, reporting, analytics, and ongoing administration. The acquisition augments our portfolio of services offerings while at the same time boosting our on-demand business. In connection with the acquisition, we recorded intangible assets of $3.5 million, which will be amortized to cost of services and other revenues over their useful lives of one to four years, and $3.8 million of goodwill, which will not be amortized but instead will be tested for impairment at least annually. If and when contingent consideration is paid, the amount of such payment will be added to goodwill.

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Challenges and Risks
     In response to market demand, we recently shifted our primary business focus from the sale of perpetual licenses for our products to the provision of our software as a service. The SaaS model provides more predictable quarterly revenues. However, we have yet to achieve a scale of operations that enables us to provide our SaaS on a consistently profitable basis. If we are unable to provide our Saas on a profitable basis in the future, our business and operating results may be materially and adversely affected.
     From a business perspective, we have a number of sales opportunities in process and additional opportunities coming from our sales pipeline; however, we continue to experience wide variances in the timing and size of our on-demand and license transactions and the timing of revenue recognition resulting from greater flexibility in contract terms. We believe one of our major remaining challenges is increasing prospective customers’ prioritization of purchasing our products and services over competing IT projects. To address this challenge, we have set goals that include expanding our sales efforts, promoting our on-demand services, and continuing to develop new products and enhancements to our TrueComp suite of products.
     If we are unable to grow our revenues, we may be unable to achieve and sustain profitability. In addition to these risks, our future operating performance is subject to the risks and uncertainties described in Item 1A — “Risk Factors” of Part II of this quarterly report on Form 10-Q.
Application of Critical Accounting Policies and Use of Estimates
     The discussion and analysis of our financial condition and results of operations that follows is based upon our consolidated financial statements prepared in accordance with accounting principles generally accepted in the United States of America (GAAP). The application of GAAP requires our management to make estimates that affect our reported amounts of assets, liabilities, revenues and expenses, and the related disclosures regarding these items. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. In many instances, we could have reasonably used different accounting estimates and, in other instances, changes in the accounting estimates are reasonably likely to occur from period to period. Accordingly, actual results could differ significantly from the estimates made by our management. To the extent that there are material differences between these estimates and actual results, our future financial statement presentation of our financial condition or results of operations will be affected.
     In many cases, the accounting treatment of a particular transaction is specifically dictated by GAAP and does not require management’s judgment in its application. In other cases, management’s judgment is required in selecting among available alternative accounting standards that allow different accounting treatments for similar transactions. We believe that the accounting policies discussed below are critical to understanding our historical and future performance, as these policies relate to the more significant areas involving management’s judgments and estimates. Our management has reviewed these critical accounting policies, our use of estimates and the related disclosures with our audit committee.
     Revenue Recognition
     We generate revenues by licensing software; providing related software support and providing our software application as a service through our on-demand subscription offering; and providing related professional services to our customers. We present revenue net of sales taxes and any similar assessments.
     We recognize revenues in accordance with accounting standards for software and service companies. We will not recognize revenue until persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable and collection is deemed probable. We evaluate each of these criteria as follows:
     Evidence of an Arrangement. We consider a non-cancelable agreement signed by us and the customer to be evidence of an arrangement.

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     Delivery. In perpetual licensing arrangements, we consider delivery to have occurred when media containing the licensed programs is provided to a common carrier, or in the case of electronic delivery, the customer is given access to the licensed programs. Our typical end-user license agreement does not include customer acceptance provisions. In on-demand arrangements, we consider delivery to have occurred as the service is provided to the customer.
     Fixed or Determinable Fee. We consider the fee to be fixed or determinable unless the fee is subject to refund or adjustment or is not payable within our standard payment terms. We consider payment terms greater than 90 days to be beyond our customary payment terms. If the fee is not fixed or determinable, we recognize the revenue as amounts become due and payable.
     In arrangements where the customer is obligated to pay at least 90% of the license amount within normal payment terms and the remaining 10% is to be paid within a year from the contract effective date, we will recognize the license revenue for the entire arrangement upon delivery assuming all other revenue recognition criteria have been met. This policy is effective as long as we continue to maintain a history of providing similar terms to customers and collecting from those customers without providing any contractual concessions.
     Collection is Deemed Probable. We conduct a credit review for all significant transactions at the time of the arrangement to determine the creditworthiness of the customer. Collection is deemed probable if we expect that the customer will be able to pay amounts under the arrangement as payments become due. If we determine that collection is not probable, we defer the recognition of revenue until cash collection.
     Perpetual Licensing. Our perpetual software license arrangements typically include: (i) an end-user license fee paid in exchange for the use of our products, generally based on a specified number of payees, and (ii) a maintenance arrangement that provides for technical support and product updates, generally over renewable twelve month periods. If we are selected to provide integration and configuration services, then the software arrangement will also include professional services, generally priced on a time-and-materials basis. Depending upon the elements in the arrangement and the terms of the related agreement, we recognize license revenues under either the residual or the contract accounting method.
     Certain arrangements result in the payment of customer referral fees to third parties that resell our software products. In these arrangements, license revenues are recorded, net of such referral fees, at the time the software license has been delivered to a third-party reseller and an end-user customer has been identified.
     Residual Method. Perpetual license fees are recognized upon delivery whether licenses are sold separately from or together with integration and configuration services, provided that (i) the criteria described above have been met, (ii) payment of the license fees is not dependent upon performance of the integration and configuration services, and (iii) the services are not otherwise essential to the functionality of the software. We recognize these license revenues using the residual method pursuant to the requirements of Statement of Position (SOP) 97-2, “Software Revenue Recognition,” as amended by SOP 98-9, “Software Revenue Recognition with Respect to Certain Transactions.” Under the residual method, revenues are recognized when vendor-specific objective evidence of fair value exists for all of the undelivered elements in the arrangement (i.e., professional services and maintenance), but does not exist for one or more of the delivered elements in the arrangement (i.e., the software product). Each license arrangement requires careful analysis to ensure that all of the individual elements in the license transaction have been identified, along with the fair value of each undelivered element.
     We allocate revenue to each undelivered element based on its estimated fair value, with the fair value determined by the price charged when that element is sold separately. For a certain class of transactions, the fair value of the maintenance portion of our arrangements is based on stated renewal rates rather than stand-alone sales. The fair value of the professional services portion of the arrangement is based on the hourly rates that we charge for these services when sold independently from a software license. If evidence of fair

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value cannot be established for the undelivered elements of a license agreement, the entire amount of revenue from the arrangement is deferred until evidence of fair value can be established, or until the items for which evidence of fair value cannot be established are delivered. If the only undelivered element is maintenance, then the entire amount of revenue is recognized over the maintenance delivery period.
     On-Demand Revenue. In hosted arrangements where we provide our software application as a service, we considered Emerging Issues Task Force Issue No. 00-3 (EITF 00-3), “Application of AICPA Statement of Position 97-2 to Arrangements That Include the Right to Use Software Stored on Another Entity’s Hardware,” and concluded that these transactions are considered service arrangements and fall outside of the scope of SOP 97-2. Accordingly, we follow the provisions of SEC Staff Accounting Bulletin No. 104, “Revenue Recognition” and Emerging Issues Task Force Issue No. 00-21 (EITF 00-21), “Revenue Arrangements with Multiple Deliverables.” Customers will typically prepay for our hosted services, amounts which we will defer and recognize ratably over the non-cancelable term of the customer contract. In addition to the hosting services, these arrangements may also include implementation and configuration services, which are billed on a time-and-materials basis and recognized as revenues as the services are performed. We evaluate whether each of the elements in these arrangements represents a separate unit of accounting, as defined by EITF 00-21, using all applicable facts and circumstances, including whether (i) we sell or could readily sell the element unaccompanied by the other elements, (ii) the element has stand-alone value to the customer, (iii) there is objective reliable evidence of the fair value of the undelivered item and (iv) there is a general right of return.
     For those arrangements where the elements qualify for separate units of accounting, the hosting revenues are recognized ratably over the contract term beginning on the service commencement date. Implementation and configuration services, when sold with the hosted offering, are recognized as the services are rendered for time-and-material contracts, and are recognized utilizing the proportional performance method of accounting for fixed-price contracts. For arrangements with multiple deliverables, we allocate the total contractual arrangement to the separate units of accounting based on their relative fair values, as determined by the fair value of the undelivered and delivered items when sold separately.
     If consulting services for implementation and configuration associated with a hosted on-demand arrangement do not qualify as a separate unit of accounting, we will recognize the revenue from implementation and configuration services ratably over the remaining non-cancelable term of the subscription contract once the implementation is complete. In addition, we will defer the direct costs of the implementation and configuration services and amortize those costs over the same time period as the related revenue is recognized. If the direct costs incurred for a contract exceed the non-cancelable contract value, then we will recognize a loss for incurred and projected direct costs in excess of the contract value. The deferred costs on our condensed consolidated balance sheets for these arrangements totaled $3.8 million and $3.4 million at March 31, 2008 and December 31, 2007, respectively. As of March 31, 2008 and December 31, 2007, $2.7 million and $2.1 million, respectively, of the deferred costs were included in prepaid and other current assets, with the remaining amount included in deposits and other assets in the condensed consolidated balance sheets.
     Included in the deferred costs for hosting arrangements is the deferral of commission payments to our direct sales force, which we amortize over the non-cancelable term of the contract as the related revenue is recognized. The commission payments are a direct and incremental cost of the revenue arrangements. The deferral of commission expenditures related to our hosted on-demand product offerings was $1.3 million at March 31, 2008 and December 31, 2007.
     Maintenance Revenue. Under perpetual software license arrangements, a customer typically pre-pays maintenance for the first 12 months, and the related revenues are deferred and recognized ratably over the term of the initial maintenance contract. Maintenance is renewable by the customer on an annual basis thereafter. Rates for maintenance, including subsequent renewal rates, are typically established based upon a specified percentage of net license fees as set forth in the arrangement.
     Professional Service Revenue. Professional service revenues primarily consist of integration services related to the installation and configuration of our products as well as training. Our installation and

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configuration services do not involve customization to, or development of, the underlying software code. Substantially all of our professional services arrangements are on a time-and-materials basis. Reimbursements, including those related to travel and out-of-pocket expenses, are included in services and other revenues, and an equivalent amount of reimbursable expenses is included in cost of services and other revenues. For professional service arrangements with a fixed fee, we recognize revenue utilizing the proportional performance method of accounting. We estimate the proportional performance on fixed-fee contracts on a monthly basis utilizing hours incurred to date as a percentage of total estimated hours to complete the project. If we do not have a sufficient basis to measure progress toward completion, revenue is recognized upon completion of performance. To the extent we enter into a fixed-fee services contract, a loss will be recognized any time the total estimated project cost exceeds project revenues.
     Contract Accounting Method. For arrangements where services are considered essential to the functionality of the software, such as where the payment of the license fees is dependent upon performance of the services, both the license and services revenues are recognized in accordance with the provisions of SOP 81-1, “Accounting for Performance of Construction-Type and Certain Production-Type Contracts” (SOP 81-1). We generally use the percentage-of-completion method because we are able to make reasonably dependable estimates relative to contract costs and the extent of progress toward completion. However, if we cannot make reasonably dependable estimates, we use the completed-contract method. If total cost estimates exceed revenues, we accrue for the estimated loss on the arrangement at the time such determination is made.
     In certain arrangements, we have provided for unique acceptance criteria associated with the delivery of consulting services. In these instances, we have recognized revenue in accordance with the provisions of SOP 81-1. To the extent there is contingent revenue in these arrangements, we measure the level of profit that is expected based on the non-contingent revenue and the total expected project costs. If we are assured of a certain level of profit excluding the contingent revenue, we recognize the non-contingent revenue on a percentage-of-completion basis and we recognize the contingent revenue upon final acceptance.
     Allowance for Doubtful Accounts and Sales Return Reserve
     We must make estimates of the uncollectibility of accounts receivable. The allowance for doubtful accounts, which is netted against accounts receivable on our condensed consolidated balance sheets, totaled approximately $128,000 and $154,000 at March 31, 2008 and December 31, 2007, respectively. We record an increase in the allowance for doubtful accounts when the prospect of collecting a specific account receivable becomes doubtful. Management specifically analyzes accounts receivable and historical bad debt experience, customer creditworthiness, current economic trends, international situations (such as currency devaluation) and changes in our customer payment history when evaluating the adequacy of the allowance for doubtful accounts. Should any of these factors change, the estimates made by management will also change, which could affect the level of our future provision for doubtful accounts. Specifically, if the financial condition of our customers were to deteriorate, affecting their ability to make payments, an additional provision for doubtful accounts may be required and such provision may be material.
     We generally provide that our services will be performed in accordance with the criteria agreed upon in a statement of work, which we generally execute with each applicable customer prior to commencing work. Should these services not be performed in accordance with the agreed upon criteria, we typically provide remediation services until such time as the criteria are met. In accordance with Statement of Financial Accounting Standards (SFAS) 48, “Revenue Recognition When Right of Return Exists,” management must use judgments and make estimates of sales return reserves related to potential future requirements to provide remediation services in connection with current period service revenues. When providing for sales return reserves, we analyze historical experience of actual remediation service claims as well as current information on remediation service requests, as they are the primary indicators for estimating future service claims. Material differences may result in the amount and timing of our revenues if, for any period, actual returns differ from management’s previous judgments or estimates. The sales return reserve balance, which is netted against our accounts receivable on our condensed consolidated balance sheets, was approximately $288,000 and $225,000 at March 31, 2008 and December 31, 2007, respectively.

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     Stock-Based Compensation
     FASB Statement No. 123R (revised 2004), “Share-Based Payment” (SFAS 123R), as interpreted by SEC Staff Accounting Bulletin No. 107 (SAB 107), requires the recognition of the fair value of stock-based compensation in determining net income. Stock-based compensation expense associated with stock options consists of the amortization related to the remaining unvested portion of all stock option awards granted prior to the adoption of SFAS 123R and the amortization related to all stock option and restricted stock granted subsequent to the adoption of SFAS 123R. In addition, we record expense over the offering period and the vesting term in connection with the right to acquire shares pursuant to our Employee Stock Purchase Plan (ESPP) and restricted stock. The compensation expense for stock-based compensation awards includes an estimate for forfeitures and is recognized over the expected term of the options using the straight-line method.
     Income Taxes
     We are subject to income taxes in both the United States and foreign jurisdictions and we use estimates in determining our provision for income taxes. This process involves estimating actual current tax liabilities together with assessing temporary differences resulting from differing treatment of items for tax and accounting purposes. These differences result in deferred tax assets and liabilities, which are recorded on our consolidated balance sheet. Our deferred tax assets consist primarily of net operating loss carry forwards. We assess the likelihood that deferred tax assets will be recovered from future taxable income, and a valuation allowance is recognized if it is more likely than not that some portion of the deferred tax assets will not be recognized. With the exception of the net deferred tax assets of one of our foreign subsidiaries, we maintained a full valuation allowance against our net deferred tax assets at March 31, 2008. While we have considered future taxable income and ongoing prudent and feasible tax planning strategies in assessing the need for a valuation allowance, in the event we were to determine that we would be able to realize our deferred tax assets in the future, an adjustment to the deferred tax assets would increase net income in the period such determination was made. We also use estimates in determining income tax positions under Financial Interpretation (FIN) No. 48, “Accounting for Uncertainty in Income Taxes.” Although we believe that our tax estimates are reasonable, the ultimate tax determination involves significant judgment and is subject to audit by tax authorities in the ordinary course of business.
     Goodwill and Intangible Assets
     In accordance with Statement of Financial Accounting Standards (SFAS) No. 142, “Goodwill and Other Intangible Assets,” we plan to review our goodwill for impairment annually, or more frequently, if facts and circumstances warrant a review. In order to estimate the fair value of goodwill, we will estimate future revenue, consider market factors and estimate our future cash flows. We will evaluate goodwill for impairment by comparing the carrying amount of the asset group, including the associated goodwill, to its estimated undiscounted future cash flows. Intangible assets with finite lives are amortized over their estimated useful lives in accordance with SFAS 142. Our intangible assets are amortized over their estimated useful lives of one to five years. Generally, amortization is based on the pattern in which the economic benefits of the intangible asset will be consumed. Based on our assumptions, judgments and estimates, we will determine whether we need to record an impairment charge to reduce the value of the asset carried on our consolidated balance sheet to its estimated fair value. Assumptions, judgments and estimates about future values are complex and often subjective. They can be affected by a variety of factors, including external factors such as industry and economic trends, and internal factors such as changes in our business strategy or internal forecasts. Although we believe the assumptions, judgments and estimates we have made in the past have been reasonable and appropriate, different assumptions, judgments and estimates could materially affect our reported financial results.
     Impairment of Long-Lived Assets
     We assess impairment of our long-lived assets in accordance with the provisions of Statement of Financial Accounting Standards (SFAS) No. 144, “Accounting for the Impairment or Disposal of Long-Lived Assets.” SFAS No. 144 requires long-lived assets, such as property and equipment and purchased

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intangibles subject to amortization, to be reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset group may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset group to estimated undiscounted future cash flows expected to be generated by the asset group. If the carrying amount of an asset group exceeds its estimated future cash flows, an impairment charge is recognized equal to the amount by which the carrying amount of the asset group exceeds the fair value of the asset group. Upon classification of long lived assets as “held for sale,” such assets are measured at the lower of their carrying amount or fair value less cost to sell and we cease further depreciation or amortization.
     Investments
     We consider all highly liquid instruments with an original maturity on the date of purchase of three months or less to be cash equivalents. Cash equivalents as of March 31, 2008 and December 31, 2007 consisted of money market funds and corporate notes and obligations. We determine the appropriate classification of investment securities at the time of purchase and re-evaluate such designation as of each balance sheet date. As of March 31, 2008 and December 31, 2007, all investment securities were designated as “available for sale.” We consider all investments that are available for sale that have a maturity date longer than three months to be short-term investments, including those investments with a maturity date of longer than one year that are highly liquid and for which we do not have a positive intent to hold to maturity. However, due to the failed repricing and unrealized loss on the Company’s investments in auction rate securities, these investments were recorded as long-term investments on the condensed consolidated balance sheet as of March 31, 2008, to reflect the current lack of liquidity of these investments. These available for sale securities are carried at estimated fair value based on quoted market prices or observable and unobservable inputs, with the unrealized gains (losses) reported as a separate component of stockholders’ equity. See Note 5 — Investments for discussion of fair value inputs used. We periodically review the realizable value of our investments in marketable securities. When assessing marketable securities for other than temporary declines in value, we consider such factors as the length of time and extent to which fair value has been less than the cost basis, the market outlook in general and our intent and ability to hold the investment for a period of time sufficient to allow for any anticipated recovery in market value. If an other than temporary impairment of the investments is deemed to exist, the carrying value of the investment would be written down to its estimated fair value.
     Recent Accounting Pronouncements
     In September 2006, the FASB issued FASB Statement No. 157, “Fair Value Measurements” (SFAS 157). SFAS 157 defines fair value, establishes a framework for measuring fair value under generally accepted accounting principles (GAAP), and expands disclosures about fair value measurements. SFAS 157 applies under other accounting pronouncements that require or permit fair value measurements, as the FASB had previously concluded in those accounting pronouncements that fair value is the relevant measurement attribute. Accordingly, SFAS 157 does not require any new fair value measurements. SFAS 157 was effective for fiscal years beginning after November 15, 2007. However, in February 2008, the FASB issued FSP FAS 157-2, which delays the effective date of SFAS 157 for nonfinancial assets and nonfinancial liabilities, except items that are recognized or disclosed at fair value in the financial statements on a recurring basis (at least annually). This FSP partially defers the effective date of SFAS 157 to fiscal years beginning after November 15, 2008, and interim periods within those fiscal years for items within the scope of this FSP. These nonfinancial items include assets and liabilities such as reporting units measured at fair value in a goodwill impairment test and nonfinancial assets acquired and liabilities assumed in a business combination. We have adopted the new accounting provision, except as it applies to those nonfinancial assets and nonfinancial liabilities as noted in FSP FAS 157-2, as of January 1, 2008. The partial adoption of SFAS 157 for financial assets and liabilities did not have a material impact on our condensed consolidated financial statements. See Note 5 for information and related disclosures regarding our fair value measurements.
     In February 2007, the FASB issued FASB Statement No. 159, “The Fair Value Option for Financial Assets and Financial Liabilities—Including an amendment of FASB Statement No. 115” (SFAS 159). SFAS 159 permits us to choose to measure many financial instruments and certain other items at fair value.

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We adopted SFAS 159 as of January 1, 2008. As we already measure our financial instruments at fair value, we did not make any fair value elections during the current period. Therefore, the adoption of SFAS 159 did not impact our condensed consolidated financial statements.
     In December 2007, the FASB issued FASB Statement No. 141R (revised 2007), “Business Combinations” (SFAS 141R). SFAS 141R requires the use of “full fair value” to record all the identifiable assets, liabilities, noncontrolling interests and goodwill acquired in a business combination. SFAS 141R is effective for fiscal years beginning after December 15, 2008. We are currently evaluating the impact that SFAS 141R will have on our consolidated financial statements.
     In December 2007, the FASB issued FASB Statement No. 160 “Noncontrolling Interests in Consolidated Financial Statements” (SFAS 160). SFAS 160 requires the noncontrolling interests (minority interests) to be recorded at fair value and reported as a component of equity. SFAS 160 is effective for fiscal years beginning after December 15, 2008. We are currently evaluating the impact that SFAS 160 will have on our consolidated financial statements.
Results of Operations
Comparison of the Three Months Ended March 31, 2008 and 2007
Revenues, cost of revenues and gross profit
     The table below sets forth the changes in revenues, cost of revenues and gross profit for the three months ended March 31, 2008 compared to the three months ended March 31, 2007 (in thousands, except percentage data):

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    Three             Three                        
    Months             Months                     Percentage  
    Ended     Percentage     Ended     Percentage     Year to Year     Change  
    March 31,     of Total     March 31,     of Total     Increase     Year over  
    2008     Revenues     2007     Revenues     (Decrease)     Year  
 
Revenues:
                                               
License
  $ 3,984       14 %   $ 8,358       34 %   $ (4,374 )     (52 )%
Subscription and support
    8,284       29 %     5,496       22 %     2,788       51 %
Services and other
    15,855       56 %     10,987       44 %     4,868       44 %
 
                                   
 
                                               
Total revenues
  $ 28,123       100 %   $ 24,841       100 %   $ 3,282       13 %
 
                                   
                                                 
    Three             Three                        
    Months             Months                     Percentage  
    Ended     Percentage     Ended     Percentage     Year to Year     Change  
    March 31,     of Related     March 31,     of Related     Increase     Year over  
    2008     Revenues     2007     Revenues     (Decrease)     Year  
 
Cost of revenues:
                                               
License
  $ 242       6 %   $ 221       3 %   $ 21       10 %
Subscription and support
    3,252       39 %     3,031       55 %     221       7 %
Services and other
    12,819       81 %     9,349       85 %     3,470       37 %
 
                                   
 
                                               
Total cost of revenues
  $ 16,313             $ 12,601             $ 3,712          
 
                                   
 
                                               
Gross profit:
                                               
License
  $ 3,742       94 %   $ 8,137       97 %   $ (4,395 )     (54 )%
Subscription and support
    5,032       61 %     2,465       45 %     2,567       104 %
Services and other
    3,036       19 %     1,638       15 %     1,398       85 %
 
                                   
 
                                               
Total gross profit
  $ 11,810       42 %   $ 12,240       49 %   $ (430 )     (4 )%
 
                                   
Revenues
     License Revenues. License revenues decreased $4.4 million, or 52%, for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The decrease was due to the lower number of license transactions closed combined with a lower average license revenue per transaction in the first quarter of 2008 as compared to the first quarter of 2007. We had one transaction in the first quarter of 2008 that had a license value over $1.0 million compared to two such transactions in the first quarter of 2007. We expect our license revenues to continue to fluctuate from quarter to quarter in the near term since we generally complete a relatively small number of transactions in a quarter and the revenue from those software license sales can vary widely. Over time we expect license revenues to decline further as we continue to shift our strategic focus to providing SaaS.
     Subscription and Support Revenues. Subscription and support revenues increased by $2.8 million or 51% for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The increase is primarily the result of an increase of $2.0 million in on-demand subscription revenues in the first quarter of 2008. This reflected the increase in the number of on-demand customers for which we recognized revenue during the three months ended March 31, 2008 as compared to the three months ended March 31, 2007. Support revenues for maintenance services increased by $0.8 million in the first quarter of

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2008 compared to the first quarter of 2007, which was a result of license sales to new customers and continued renewal of maintenance support by our existing customers.
     Services and Other Revenues. Services and other revenues increased by $4.9 million or 44% for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The increase was primarily due to the increase in the number of engagements for configuration and implementation services associated with new on-demand subscriptions and new customer licenses and follow on service engagements for existing customers. The increase was also attributed to services provided to new customers acquired as part of the Compensation Technologies acquisition. Included in services and other revenues for the three months ended March 31, 2008 was a one-time fee of approximately $0.8 million paid to us by one of our customers. This customer was recently acquired by another company, and as a result stated its intent to terminate our services. Service revenues may be negatively affected to the extent our customers select a third party to implement our software rather than us.
Cost of Revenues and Gross Margin
     Cost of License Revenues. Cost of license revenues increased $21,000, or 10%, for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The increase as a percentage of license revenues was the result of amortizing relatively fixed expenses related to intangible assets comprised of third-party software licenses used in our products over a smaller license revenue total.
     Cost of Subscription and Support Revenues. Cost of subscription and support revenues increased by $0.2 million, or 7%, for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The increase was due to the investment we made to grow our on-demand business as well as the increase in related subscription and support revenues discussed above. As a percentage of related revenues, cost of subscription and support revenues improved to 39% in the three months ended March 31, 2008 compared to 55% in the three months ended March 31, 2007. This improvement is primarily attributable to the increase in the number of on-demand customers for which we recognized revenue during this quarter as discussed above.
     Cost of Services and Other Revenues. Cost of services and other revenues increased by $3.4 million, or 37%, for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The increase was primarily due to the increase in related services and other revenues as discussed above and increases in personnel related costs. The increase in cost of services and other revenues was also attributable to services related to newly acquired Compensation Technologies customers as discussed above and acquisition related amortization costs of $0.4 million.
     Gross Margin. Our overall gross margin decreased to 42% in the first quarter of 2008 from 49% in the first quarter of 2007. The decrease in our gross margin is primarily attributable to the shift in revenue mix to lower margin services and other revenues, which represented 56% of our total revenues for the three months ended March 31, 2008 compared to 44% for the three months ended March 31, 2007. The effect of the revenue mix shift was partially offset by improvements in our gross margins for subscription and support revenues and services and other revenues. In the future, we expect our gross margins to fluctuate depending primarily on the mix of subscription and support and services and other revenues versus license revenues.

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Operating Expenses
     The table below sets forth the changes in operating expenses for the three months ended March 31, 2008 compared to the three months ended March 31, 2007 (in thousands, except percentage data):
                                                 
    Three             Three                        
    Months             Months                     Percentage  
    Ended     Percentage     Ended     Percentage     Year to Year     Change  
    March 31,     of Total     March 31,     of Total     Increase     Year over  
    2008     Revenues     2007     Revenues     (Decrease)     Year  
 
Operating expenses:
                                               
Sales and marketing
  $ 7,272       26 %   $ 8,255       33 %   $ (983 )     (12 )%
Research and development
    3,685       13 %     4,198       17 %     (513 )     (12 )%
General and administrative
    3,394       12 %     3,902       16 %     (508 )     (13 )%
Restructuring
    397       1 %           %     397       100 %
 
                                         
 
                                               
Total operating expenses
  $ 14,748       52 %   $ 16,355       66 %   $ (1,607 )     (10 )%
 
                                         
     Sales and Marketing. Sales and marketing expenses decreased $1.0 million, or 12%, for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The decrease was partly attributable to decreases in commission costs of $0.4 million, resulting from a decrease in license sales. We have shifted our business focus to our on-demand offering, and commission expenses associated with hosted on-demand arrangements are deferred and then amortized over the non-cancelable term of the contract as the related revenue is recognized. Commission expenses related to license sales are incurred in the period the transaction occurs. In addition, partner selling fees decreased $0.6 million, as we did not close any partner related transactions in the first quarter of 2008.
     Research and Development. Research and development expenses decreased $0.5 million, or 12%, for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The decrease was primarily attributable to decreases in personnel costs of $0.5 million as a result of lower headcount.
     General and Administrative. General and administrative expenses decreased $0.5 million, or 13%, for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The decrease was primarily a result of $0.5 million in reduced costs for consultants related to compliance with Section 404 of the Sarbanes-Oxley Act.

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Stock-Based Compensation
     Expenses for the three months ended March 31, 2008 and 2007 include stock-based compensation expenses as follows (in thousands, except percentage data):
                                 
    Three     Three                
    Months     Months             Percentage  
    Ended     Ended     Year to Year     Change  
    March 31,     March 31,     Increase     Year over  
    2008     2007     (Decrease)     Year  
 
Stock-based compensation:
                               
Subscription and support
  $ 110     $ 59     $ 51       86 %
Services and other
    317       202       115       57 %
Sales and marketing
    489       267       222       83 %
Research and development
    290       325       (35 )     (11 )%
General and administrative
    525       375       150       40 %
 
                         
 
                               
Total stock-based compensation
  $ 1,731     $ 1,228     $ 503       41 %
 
                         
     Total stock-based compensation expenses increased $0.5 million, or 41%, for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The overall increase was primarily attributable to newly granted stock options and restricted stock units for employees acquired as part of the Compensation Technologies acquisition.
Other Items
     The table below sets forth the changes in other items for the three months ended March 31, 2008 compared to the three months ended March 31, 2007 (in thousands, except percentage data):
                                 
    Three     Three                
    Months     Months             Percentage  
    Ended     Ended     Year to Year     Change  
    March 31,     March 31,     Increase     Year over  
    2008     2007     (Decrease)     Year  
 
Interest and other income
  $ 531     $ 769     $ (238 )     (31 )%
 
                         
 
Provision for income taxes
  $ 221     $ 21     $ 200       952 %
 
                         
     Interest and Other Income
     Interest and other income decreased $0.2 million, or 31%, in the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The decrease was primarily attributable to the decrease in interest income generated on our investments as a result of lower interest rates and lower cash balances during the three months ended March 31, 2008 compared to the three months ended March 31, 2007.
     Provision for Income Taxes
     Provision for income taxes was $0.2 million for the three months ended March 31, 2008 compared to $21,000 for the three months ended March 31, 2007. The provisions for the three months ended March 31, 2008 and 2007 were primarily due to foreign withholding taxes and income taxes related to our foreign operations. With the exception of the net deferred tax assets of one of our foreign subsidiaries, we maintained a full valuation allowance against our deferred tax assets based on our determination that it was more likely than not that the deferred tax assets would not be realized.

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Liquidity and Capital Resources
     As of March 31, 2008, we had $37.8 million of cash, cash equivalents and short-term investments compared to $50.6 million as of March 31, 2007.
     Net Cash Used in Operating Activities. Net cash used in operating activities was $0.1 million for the three months ended March 31, 2008 while net cash provided by operating activities was $4.5 million for the three months ended March 31, 2007. The significant cash receipts and outlays for the two periods are as follows (in thousands):
                 
    Three Months Ended March 31,  
    2008     2007  
 
Cash collections
  $ 29,098     $ 29,031  
Payroll-related costs
    (18,811 )     (17,197 )
Professional services costs
    (5,861 )     (3,733 )
Employee expense reports
    (1,795 )     (2,239 )
Facilities-related costs
    (1,317 )     (999 )
Third-party royalty payments
    (102 )     (188 )
Restructuring payments
    (813 )      
Other
    (460 )     (181 )
 
           
Net cash (used in) provided by operating activities
  $ (61 )   $ 4,494  
 
           
     Net cash used in operating activities increased $4.6 million for the three months ended March 31, 2008 compared to the three months ended March 31, 2007. The increase was primarily attributable to a $2.2 million increase in professional services related to increased use of subcontractors, a $1.6 million increase in payroll-related costs due to an increase in headcount, and a $0.8 million increase in restructuring payments.
     Net Cash Used in/Provided by Investing Activities. Net cash used in investing activities was $2.5 million for the three months ended March 31, 2008 compared to net cash provided by investing activities of $2.8 million for the three months ended March 31, 2007. Net cash used in investing activities during the three months ended March 31, 2008 was due to cash paid for the Compensation Technologies acquisition of $7.5 million, purchases of investments of $7.2 million, purchases of property and equipment of $0.5 million and purchases of intangible assets of $0.1 million, partially offset by proceeds from maturities and sale of investments of $12.8 million. For the three months ended March 31, 2007, net cash provided by investing activities was primarily due to proceeds from maturities and sale of investments of $10.5 million, partially offset by purchases of investments of $7.3 million, purchases of property and equipment of $0.3 million and purchases of intangible assets of $0.1 million.
     Net Cash Used in/Provided by Financing Activities. Net cash used in financing activities was $0.1 million for the three months ended March 31, 2008 compared to net cash provided by financing activities of $1.7 million for the three months ended March 31, 2007. Net cash used in financing activities during the three months ended March 31, 2008 was due to cash paid for purchases of treasury stock of $2.5 million, partially offset by cash received from the exercise of stock options and shares purchased under our employee stock purchase plan of $2.4 million. The net cash provided by financing activities for the three months ended March 31, 2007 reflected proceeds from the exercise of stock options and shares purchased under our employee stock purchase plan.
Auction Rate Securities
     As of December 31, 2007, we had auction rate securities with a par value of $11.8 million. In January 2008, we liquidated $7.1 million in par value of these auction rate securities. The remaining auction rate securities with par value of $4.7 million had successfully repriced in January and early February 2008. However, beginning in late February 2008, these remaining auction rate securities failed to reprice, resulting in us continuing to hold these securities. Each of these securities had been subject to auction processes for which there had been insufficient bidders on the scheduled rollover dates.

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     All of these securities are rated AAA. In addition, all of them are education municipal securities substantially collateralized by the U.S. Department of Education Federal Family Education Loan program guarantee. Liquidity for these securities is typically provided by an auction process that resets the applicable interest rate at pre-determined intervals, usually every 28 days. Because of the short interest rate reset period, we have historically recorded them as current available-for-sale securities.
     As a result of the failed auctions, the reset interest rates were increased to above market. We will not be able to liquidate any of our remaining auction rate securities until a future auction is successful, a buyer is found outside of the auction process or the notes are redeemed. As of March 31, 2008, we had auction rate securities with a par value of $4.7 million and an estimated fair value of $4.4 million, which reflects unrealized losses in these investments. These investments are recorded as long-term investments on our condensed consolidated balance sheet at March 31, 2008 and are on deposit with major financial institutions. We will continue to evaluate the fair value of our investments in auction rate securities for a potential other-than-temporary impairment in accordance with SFAS No. 115, “Accounting for Certain Investments in Debt and Equity Securities,” Staff Accounting Bulletin Topic 5, “Miscellaneous Accounting” and Financial Accounting Standards Board Staff Position SFAS 115-1 and 124- 1, “The Meaning of Other-Than-Temporary Impairment and Its Application to Certain Investments.”
Contractual Obligations and Commitments
     The following table summarizes our contractual cash obligations (in thousands) at March 31, 2008. Contractual cash obligations that are cancelable upon notice and without significant penalties are not included in the table. In addition, to the extent that payments for unconditional purchase commitments for goods and services are based, in part, on volume or type of services required by us, we included only the minimum volume or purchase commitment in the table below.
                                                         
    Payments due by Period  
            Remaining                                     2013  
Contractual Obligations   Total     2008     2009     2010     2011     2012     and beyond  
 
Operating lease commitments
  $ 8,278     $ 2,134     $ 2,679     $ 2,005     $ 857     $ 180     $ 423  
 
                                         
 
Unconditional purchase commitments
  $ 3,541     $ 1,556     $ 1,240     $ 541     $ 104     $ 100     $  
 
                                         
     With the exception of the above contractual cash obligations, we have no material off-balance sheet arrangements that have not been recorded in our condensed consolidated financial statements.
     For our New York, New York and San Jose, California offices, we had two certificates of deposit totaling approximately $434,000 as of March 31, 2008 and December 31, 2007, pledged as collateral to secure letters of credit required by our landlords for security deposits.
     We believe our existing cash and investment balances will be sufficient to meet our anticipated short-term and long-term cash requirements as well as the contractual obligations listed above. Our future capital requirements will depend on many factors, including revenues we generate, the timing and extent of spending to support product development efforts, the expansion of sales and marketing activities, the timing of introductions of new products and enhancements to existing products, market acceptance of our on-demand service offering, our ability to offer on-demand service on a consistently profitable basis and the continuing market acceptance of our other products.

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Item 3. Quantitative and Qualitative Disclosures About Market Risk
     Market Risk. Market risk represents the risk of loss that may impact our financial position due to adverse changes in financial market prices and rates. Our market risk exposure is also a result of fluctuations in interest rates and foreign exchange rates. We had auction rate securities that failed to reprice during the first quarter of 2008, which resulted in a liquidity risk. This was a result of illiquidity and imbalance in order flow for auction rate securities. A failed auction is not an indication of an increased credit risk or a reduction in the underlying collateral; however, parties wishing to sell securities could not do so. Based on current market conditions, it is not known when or if the capital markets will come back into balance to achieve successful auctions for these securities. If these auctions continue to fail, it could result in our holding securities beyond their next scheduled auction reset dates and will limit the short-term liquidity of these investments. We currently believe these securities are not significantly impaired, primarily due to the collateral underlying these securities and/or the creditworthiness of the issuer. Based on our expected operating cash flows, and our other sources and uses of cash, we do not anticipate that the potential lack of liquidity on these investments will affect our ability to execute our current business plan. As such, we have recorded these auction rate securities as long-term investments at March 31, 2008. We do not hold or issue financial instruments for trading purposes, and we invest in investment grade securities. We limit our exposure to interest rate and credit risk by establishing and monitoring clear policies and guidelines for our investment portfolios, which are approved by our Board of Directors. The guidelines also establish credit quality standards, limits on exposure to any one security issue, limits on exposure to any one issuer and limits on exposure to the type of instrument. At this time, we believe that, due to the nature of our investments, the financial condition of the issuers, and our ability and intent to hold the investments through short-term loss fluctuations, factors would not indicate that any unrealized gains and losses should be viewed as “other-than-temporary.”
     Interest Rate Risk. We invest our cash in a variety of financial instruments, consisting primarily of investments in money market accounts, high quality corporate debt obligations and United States government obligations. Our investments are made in accordance with an investment policy approved by our Board of Directors. All of our investments are classified as available for sale and carried at estimated fair value, which is determined based on quoted market prices or other readily available market information, with net unrealized gains and losses included in accumulated other comprehensive income in the accompanying condensed consolidated balance sheets.
     Investments in both fixed-rate and floating-rate interest earning instruments carry a degree of interest rate risk. The fair market value of fixed-rate securities may be adversely affected by a rise in interest rates, while floating rate securities, which typically have a shorter duration, may produce less income than expected if interest rates fall. Due in part to these factors, our investment income may decrease in the future due to changes in interest rates. At March 31, 2008, except for auction rate securities, the average maturity of our investments was approximately four months, and all investment securities other than auction rate securities had effective maturities of less than 24 months. The following table presents certain information about our financial instruments at March 31, 2008 that are sensitive to changes in interest rates (in thousands, except for interest rates):
                                 
    Expected Maturity   Total   Total
    1 Year   More Than   Principal   Fair
    or Less   1 Year   Amount   Value
 
                               
Available-for-sale securities
  $ 16,143     $ 7,135     $ 23,278     $ 23,084  
Weighted average interest rate
    4.02 %     5.97 %                
     Our exposure to market risk also relates to the increase or decrease in the amount of interest expense we must pay on our outstanding debt instruments. As of March 31, 2008, we had no outstanding indebtedness for borrowed money. Therefore, we currently have no exposure to market risk related to debt instruments. To the extent we enter into or issue debt instruments in the future, we will have interest expense market risk.

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     Foreign Currency Exchange Risk. Our revenues and our expenses, except those related to our United Kingdom, Germany, Canada and Australia operations, are generally denominated in United States dollars. For the three months ended March 31, 2008, approximately 17% of our total revenues were denominated in foreign currency. Our exchange risks and foreign exchange losses have been minimal to date. We expect to continue to transact a majority of our business in United States dollars.
     Occasionally, we may enter into forward exchange contracts to reduce our exposure to currency fluctuations on our foreign currency exposures. The objective of these contracts is to minimize the impact of foreign currency exchange rate movements on our operating results. We do not use these contracts for speculative or trading purposes.
     As of March 31, 2008, we had no outstanding foreign currency forward exchange contracts.
     We do not anticipate any material adverse effect on our consolidated financial position, results of operations or cash flows resulting from the use of these instruments in the immediate future. However, we cannot provide any assurance that our foreign investment strategies will be effective or that transaction losses can be minimized or forecasted accurately. In particular, generally, we hedge only a portion of our foreign currency exchange exposure. We cannot assure you that our hedging activities will eliminate foreign exchange rate exposure. Failure to do so could have an adverse effect on our business, financial condition, results of operations and cash flow.
Item 4. Controls and Procedures
     Our Chief Executive Officer and our Chief Financial Officer, after evaluating the effectiveness of our “disclosure controls and procedures” (as defined in the Securities Exchange Act of 1934 (Exchange Act) Rules 13a-15(e) or 15d-15(e)) as of the end of the period covered by this quarterly report, have concluded that our disclosure controls and procedures are effective based on their evaluation of these controls and procedures required by paragraph (b) of Exchange Act Rules 13a-15 or 15d-15.
     In connection with their evaluation of our disclosure controls and procedures as of the end of the period covered by this report, our Chief Executive Officer and Chief Financial Officer did not identify any changes in our internal control over financial reporting during the three months ended March 31, 2008 that have materially affected, or are reasonably likely to materially affect our internal control over financial reporting.
PART II. OTHER INFORMATION
Item 1. Legal Proceedings
     We are from time to time a party to various litigation matters incidental to the conduct of our business, none of which, at the present time is likely to have a material adverse effect on our future financial results.
Item 1A. Risk Factors
Factors That Could Affect Future Results
     We operate in a dynamic and rapidly changing environment that involves numerous risks and uncertainties that could cause actual results to differ materially from the results contemplated by the forward-looking statements contained in this Quarterly Report on Form 10-Q. Because of the following factors, as well as other variables affecting our operating results, past financial performance should not be considered a reliable indicator of future performance, and investors should not use historical trends to anticipate results or trends in future periods.

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RISKS RELATED TO OUR BUSINESS
     We have a history of losses, and we cannot assure you that we will achieve and sustain profitability.
     We incurred net losses of $2.6 million in the first quarter of 2008, as well as $12.5 million and $8.7 million in 2007 and 2006, respectively. We expect to continue to incur substantial expenses for the foreseeable future as we increase our business focus on our hosted on-demand service, expand our operations domestically and internationally and as we increase the number of our product offerings. In addition, as we increasingly focus on our on-demand business, we expect our perpetual license revenues will continue to decline, and this trend will have an adverse effect on our overall gross margins. To achieve profitability, we must increase our total revenues and improve our gross margin on subscription and support revenues and service and other revenues. We cannot be sure that we will achieve or sustain profitability on a quarterly or annual basis in the future. If we cannot increase our total revenues and improve our gross margins our future results of operations and financial condition will be negatively affected.
If our hosted on-demand offering fails to achieve broad market acceptance, or if we are unable to consistently offer this service on a profitable basis, our operating results could be adversely affected.
     We have invested, and expect to continue to invest, substantial resources to expand, market, and implement our hosted on-demand offering. In the first quarter of 2008, we achieved a positive gross margin on sales of our hosted on-demand offering for the first time. Historically, we have realized a negative gross margin on sales of this service and there can be no assurance that we will be able to offer our on-demand service profitably in the future. As we continue to promote our hosted on-demand service, there is a risk of confusion in the market over the alternative ways to purchase our software, which could result in delayed sales. In addition, with our decision to increase our focus on our on-demand service, customers that might otherwise purchase a perpetual license may instead opt for our hosted on-demand service, possibly late in the sales cycle. To the extent our hosted on-demand offering results in a shift away from perpetual licenses, our revenue and operating results will be adversely affected in the short-term as revenues for on-demand services are recognized over the life of the agreement with each of our customers. Any such shift will also have a longer term adverse effect on operating results, as our on-demand offering is expected to continue to generate much lower margins than our perpetual license sales.
     Historically, our on-demand contracts provided payment by the customer only after the customer went into production with the on-demand service. Although we have changed that model so that our on-demand contracts now generally provide for payment and terms commencing as of the effective date of the contract, we still have some older contracts on which we will not recognize revenue until the customer has commenced production use of the on-demand service, which can be months after the contract was signed, thereby delaying our revenue recognition and adversely affecting our operating results. If our hosted on-demand service does not achieve broad market acceptance, or if we are unable to offer this service profitably, our operating results will be materially and adversely affected.
Our quarterly license revenues remain largely dependent on a relatively small number of license transactions involving sales of our products to new customers, and any delay or failure in closing one or more of these transactions could adversely affect our results of operations.
     Our quarterly license revenues are typically dependent upon the closing of a relatively small number of transactions involving perpetual licensing of our products to new customers. As such, variations in the rate and timing of conversion of sales prospects into license revenues could result in our failure to meet revenue objectives or achieve or maintain profitability in future periods. In addition, we generally recognize the bulk of our license revenues for a given sale either at the time we enter into the agreement and deliver the product, or over the period in which we perform any services that are essential to the functionality of the product. Unexpected changes in the number and size of transactions or other contractual terms late in the negotiation process or changes in the mix of contracts we enter into, including customers’ selection of our on-demand solution (for which revenues are included in our subscription and support revenues and recognized ratably over future periods) in lieu of perpetual licenses, could therefore materially and adversely affect our revenues in a quarter. Typically, customers tend to gravitate toward perpetual or on-demand solutions with some crossover. We expect the level of crossover towards on-demand to increase,

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and thus our license revenues would be adversely affected. Reductions in the amount of customers’ purchases or delays in recognition of revenues would adversely affect our revenues, results of operations and financial condition.
We cannot accurately predict customer subscription and maintenance renewal rates and the impact these renewal rates will have on our future revenues or operating results.
     Our customers have no obligation to renew their subscriptions for our on-demand service and maintenance support after the expiration of their initial subscription or maintenance period, which is typically 12 to 24 months, and in fact, some customers have elected not to renew. In addition, our customers may renew for fewer payees or renew for shorter contract lengths. We cannot accurately predict customer renewal rates. Our customers’ renewal rates may decline or fluctuate as a result of a number of factors, including their dissatisfaction with our service and their ability to continue their operations and spending levels. If our customers do not renew their subscriptions for our on-demand service or maintenance support, our revenue will decline and our business will suffer.
Because we recognize revenue from subscriptions for our on-demand service and maintenance support over the terms of the subscription and maintenance support agreements, downturns or upturns in sales may not be immediately reflected in our operating results.
     We generally recognize on-demand and maintenance revenues from customers ratably over the terms of their subscription and maintenance support agreements, which are typically 12 to 24 months, although terms can range from one to 60 months. As a result, most of the subscription and maintenance revenues we report in each quarter result from the recognition of deferred revenue relating to subscription and maintenance agreements entered into during previous quarters. Consequently, a decline in new or renewed subscriptions and maintenance in any one quarter will not necessarily be fully reflected in the revenue in that quarter but will negatively affect our revenue in future quarters. In addition, we may be unable to adjust our cost structure to reflect the changes in revenues. Accordingly, the effect of significant downturns in sales and market acceptance of our on-demand service may not be fully reflected in our results of operations until future periods. Our subscription model also makes it difficult for us to rapidly increase our revenue through additional sales in any period, as revenue from new customers must be recognized over the applicable subscription term.
Our success depends upon our ability to develop new products and enhance our existing products. Failure to successfully introduce new or enhanced products may adversely affect our operating results.
     The sales performance management software market is characterized by:
    Rapid technological advances in hardware and software development;
 
    evolving standards in computer hardware, software technology and communications infrastructure;
 
    changing customer needs; and
 
    frequent new product introductions and enhancements.
     To keep pace with technological developments, satisfy increasingly sophisticated customer requirements, achieve market acceptance and effectively respond to competitive product introductions, we must quickly identify emerging trends and requirements, accurately define and design enhancements and improvements for existing products and timely introduce new products and services. Accelerated product introductions and short product life cycles require high levels of expenditures for research and development that could adversely affect our operating results. Further, any new products we develop may not be introduced in a timely manner and may not achieve the broad market acceptance necessary to generate significant revenues. If we are unable to successfully and timely develop new products or enhance existing products or if we fail to position and price our products to meet market demand, our business and operating

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results will be adversely affected.
The market for sales performance management software is still new and rapidly evolving and may not develop as we expect.
     All of our business is in the market for sales performance management software, which is a relatively new and rapidly evolving market. We believe one of our key challenges is to convince prospective customers of their need for our products and services and to persuade them that they should make purchases of our products and services a higher priority relative to other projects. Our future financial performance will depend in large part on continued growth in the number of organizations adopting sales performance management software as a solution to address the problems related to sales performance management. We have only recently begun to focus our business on this market opportunity. The market for sales performance management software may not develop as we expect, or at all. Even if a market does develop, our competitors may be more successful than we are in capturing the market. In either case, our business and operating results will be adversely affected.
Our quarterly revenues and operating results are unpredictable and are likely to continue to fluctuate substantially, which may harm our results of operations.
     Our revenues, particularly our license revenues, are extremely difficult to forecast and are likely to fluctuate significantly from quarter to quarter due to a number of factors, many of which are wholly or partially beyond our control. For example, in the first six months of 2005 and throughout 2004, our license revenues were substantially lower than expected due to purchasing delays by our customers and our failure to close transactions, resulting in significant net losses. Conversely, our license revenues from mid-2005 through the third quarter of 2007 were greater than in the corresponding prior year periods, primarily as a result of closing more and larger transactions. Beginning in the third quarter of 2007, we believe our sales of products to the financial services sector may have been adversely affected by the deterioration of the mortgage markets and corresponding adverse effects on the operating results of our potential customers. In addition, our license revenues have historically been seasonal, with highest revenues in the fourth quarter and lower revenues during the second and third quarters of the year. In the future, we expect that our increased focus on our on-demand business may result in lower revenues from perpetual licenses.
     Accordingly, we believe that period-to-period comparisons of our results of operations are not meaningful and should not be relied upon as indicators of future performance.
     Factors that may cause our quarterly revenue and operating results to fluctuate include:
    The discretionary nature of our customers’ purchase and budget cycles and changes in their budgets for software and related purchases;
 
    the priority our customers place on the purchase of our products as compared to other information technology and capital acquisitions;
 
    competitive conditions in our industry, including new product introductions, product announcements and discounted pricing or special payment terms offered by our competitors;
 
    customers’ selection of our on-demand solution, under which we recognize revenue as part of subscription and support revenues over the term of the agreement, in lieu of traditional perpetual license revenue, which is typically recognized in the quarter in which the transaction closes or as the products are implemented;
 
    our ability to hire, train and retain appropriate sales and professional services staff;
 
    varying size, timing and contractual terms of orders for our products, which may delay the recognition of revenues;

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    indeterminate and often lengthy sales cycles;
 
    changes in the mix of revenues attributable to higher-margin product license revenues as opposed to substantially lower-margin subscription, service and other revenues;
 
    strategic decisions by us or our competitors, such as acquisitions, divestitures, spin-offs, joint ventures, strategic investments or changes in business strategy;
 
    merger and acquisition activities among our customers, which may alter their buying patterns;
 
    our ability to timely complete our service obligations related to product sales;
 
    the utilization rate of our professional services personnel and the degree to which we use third-party consulting services;
 
    changes in the average selling prices of our products;
 
    the rates the market will bear for our professional services and our ability to efficiently and profitably perform such services based on those market rates;
 
    timing of product development and new product initiatives;
 
    increased operating expenses associated with channel sales, increased product development efforts and Sarbanes-Oxley compliance; and
 
    customer concerns regarding the impact of implementing large, enterprise-wide deployments of products, including our products, and compliance with the internal control requirements of Sarbanes-Oxley.
     We might not be able to manage our future growth efficiently or profitably.
     We experienced significant growth in 2007 and the first quarter of 2008 in our operations and are planning for continued growth. If growth continues, we will likely need to expand the size of our sales and marketing, research and development and general and administrative staffs, grow our related operations and strengthen our financial and accounting controls. This expansion may increase revenues and expenses in absolute dollars, and there is no assurance that our infrastructure would be sufficiently scalable to efficiently manage any growth that we may experience. For example, if we increased sales of licenses, we could experience a significant increase in demand for our professional services personnel to implement our solutions. If we are unable to address these additional demands on our resources, our operating results and growth might suffer. Even if we are able to hire additional personnel, they will require a substantial period of training, and there is no guarantee that any new personnel will be as highly qualified as our existing personnel. As a result, certain implementations of our solution may not meet our customers’ expectations, our reputation could be harmed and our business and operating results could be adversely affected. Also, if we continue to expand our operations, our systems, procedures or controls might not be adequate to support expansion. Further, to the extent we invest in additional resources to support further growth and growth in our revenues does not ensue, our operating results would be adversely affected. If we are unable to further leverage our operating cost investments as a percentage of revenues our ability to generate profits will be adversely impacted. Thus, our inability to manage our growth could harm our business.
Our service revenues produce substantially lower gross margins than our license and subscription and support revenues, and relative increases in services revenues have harmed, and may continue to harm, our overall gross margins.
     Our services and other revenues, which include fees for consulting, implementation and training, were 56% of our revenues for the first quarter of 2008 and 48% and 40% of our revenues for the years 2007 and 2006, respectively. Our service and other revenues have substantially lower gross margins than our license

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and subscription and support revenues. Failure to increase our higher margin license and subscription and support revenues in the future would adversely affect our overall gross margin and operating results.
     Historically, service and other revenues as a percentage of total revenues have varied significantly from period to period due to fluctuations in licensing revenues, changes in the average selling prices for our products and services and the effectiveness and appeal of competitive service providers. In addition, the volume and profitability of services can depend in large part upon:
    Competitive pricing pressure on the rates that we can charge for our professional services;
 
    the complexity of the customers’ information technology environments;
 
    the priority and resources customers place on their implementation projects; and
 
    the extent to which outside consulting organizations provide services directly to customers.
     As an example of competitive pressure on our services offerings, many of our potential customers are outsourcing technology projects offshore to take advantage of lower labor costs. Additionally, market rates for the types of professional services we offer are typically less abroad than the rates we charge domestically. Consequently, as we extend our customer base internationally, we expect some customers to demand lower hourly rates for the professional services we provide, which may erode our margins for our service revenues or result in lost business.
We recently experienced changes in our senior management team. The loss of key personnel or the inability of replacements to quickly and successfully perform in their new roles could adversely affect our business.
     We promoted Leslie Stretch to president and chief executive officer in December 2007 after Robert Youngjohns, our president and chief executive officer since May 2005, resigned to take a position with Microsoft. Mr. Stretch was formerly our senior vice president of global sales, marketing and on-demand Business. Thereafter, also in December 2007, we announced the promotion of our vice president of North American sales, Bryan Burkhart, to the position of senior vice president, global sales, and the departures of Richard Furino, our senior vice president of worldwide client services, and Shanker Trivedi, our senior vice president of corporate development. In connection with our merger with Compensation Technologies, LLC in January 2008, we announced the appointment of Robert Conti as senior vice president, client services. Also, in April 2008, we promoted two of our vice presidents to the executive management team. Jeffrey Saling was promoted to senior vice president, on-demand, and Stephen T. Apfelberg was promoted to senior vice president, marketing.
     Our success depends to a significant extent on the effective transition of our new president and chief executive officer, the timely and successful integration of our new senior vice president of client services and the ability of our new senior vice presidents to adapt to their expanded roles. Moreover, all of our existing personnel, including our executive officers, are employed on an “at-will” basis. If we lose or terminate the services of one or more of our current executives or key employees or if one or more of our current or former executives or key employees joins a competitor or otherwise competes with us, it could impair our business and our ability to successfully implement our business plan. Additionally, if we are unable to timely hire qualified replacements for our executive and other key positions, our ability to execute our business plan would be harmed. Even if we can timely hire qualified replacements, we would expect to experience operational disruptions and inefficiencies during any transition.
Our products have long sales cycles, which makes it difficult to plan our expenses and forecast our results.
     The sales cycles for perpetual licenses of our products have historically been between six and twelve months, and longer in some cases, to complete. The sales cycles for our on-demand solution are still evolving, and it is difficult to determine with any certainty how long our sales cycles for our on-demand

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solutions will be in the future. Consequently, it remains difficult to predict the quarter in which a particular sale will close and to plan expenditures accordingly. Moreover, because license sales are often completed in the final two weeks of a quarter, this difficulty may be compounded. The period between our initial contact with a potential customer and its purchase of our products and services is relatively long due to several factors, including:
    The complex nature of our products and services;
 
    the need to educate potential customers about the uses and benefits of our products and services;
 
    the requirement that a potential customer invest significant financial and other resources in connection with the purchase and implementation of our products and services;
 
    budget cycles of our potential customers that affect the timing of purchases;
 
    customer requirements for competitive evaluation and internal approval before purchasing our products and services;
 
    potential delays of purchases due to announcements or planned introductions of new products and services by us or our competitors; and
 
    the lengthy approval processes of our potential customers, many of which are large organizations.
     The failure to complete sales in a particular quarter would reduce our revenues in that quarter, as well as any subsequent quarters over which revenues for the sale would likely be recognized. Given that our license revenues are dependent on a relatively small number of transactions, any unexpected lengthening of the sales cycle in general or for one or more large orders would adversely affect the timing and amount of our revenues.
     In addition, our management makes assumptions and estimates as to the timing and amount of future revenues in budgeting future operating costs and capital expenditures based on estimated closing dates and potential dollar amounts of transactions. Management aggregates these estimates periodically to generate our sales forecasts and then evaluates the forecasts to identify trends. Because our operating expenses are based upon anticipated revenue trends and because a high percentage of our operating expenses are relatively fixed in the short term, a delay in the recognition of revenue from one or more license transactions could cause significant variations in our operating results and could result in losses substantially in excess of anticipated amounts.
Professional services comprise a substantial portion of our revenues and, to the extent our customers choose to use other services providers, our revenues and operating results may decline.
     A substantial portion of our revenues are derived from the performance of professional services, primarily implementation, configuration, training and other consulting services in connection with new product licenses and other ongoing projects. However, there are a number of third-party service providers available that offer these professional services, and we do not require that our customers use our professional services. To the extent our customers choose to use third-party service providers instead of us or perform these professional services themselves, our revenues and operating income may decline, possibly significantly.
Acquisitions and investments present many risks, and we may not realize the anticipated financial and strategic goals for any such transactions.
     We may in the future acquire or make investments in other complementary companies, products, services and technologies. For example, in January 2008 we acquired Compensation Technologies LLC and hired its president and chief executive officer, Robert Conti, to fill our vacant senior vice president,

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client services position in an effort to expand our services offerings and improve our services related operations. Acquisitions and investments involve a number of risks, including the following:
    We may have difficulty integrating the operations and personnel of the acquired business, and may have difficulty retaining the key personnel of the acquired business;
 
    as was the case with our acquisition of an assembled workforce and source code license from Cezanne Software in 2004, we may find that the acquired business or assets do not further our business strategy, or that we overpaid for the business or assets, or that economic conditions change, all of which may generate a future impairment charge;
 
    we may have difficulty integrating the acquired technologies or products with our existing product lines;
 
    there may be customer confusion where our products overlap with those of the acquired business;
 
    we may have product liability associated with the sale of the acquired business’ products;
 
    our ongoing business and management’s attention may be disrupted or diverted by transition or integration issues or the complexity of managing geographically and culturally diverse locations;
 
    we may have difficulty maintaining uniform standards, controls, procedures and policies across locations;
 
    the acquisition may result in litigation from terminated employees or third-parties; and
 
    we may experience significant problems or liabilities associated with product quality, technology and legal contingencies.
     These factors could have a material adverse effect on our business, results of operations and financial condition or cash flows, particularly in the case of a larger acquisition or multiple acquisitions in a short period of time. From time to time, we may enter into negotiations for acquisitions or investments that are not ultimately consummated. Such negotiations could result in significant diversion of management time, as well as out-of-pocket expenses.
     The consideration paid in connection with an investment or acquisition also affects our financial condition and operating results. If we were to proceed with one or more significant acquisitions in which the consideration included cash, we could be required to use a substantial portion of our available cash or incur substantial debt to consummate such acquisitions. If we incur substantial debt, it could result in material limitations on the conduct of our business. To the extent we issue shares of stock or other rights to purchase stock, including options, existing stockholders may be diluted. In addition, acquisitions may result in the incurrence of debt, large one-time write-offs (such as acquired in-process research and development) and restructuring charges. They may also result in the acquisition of goodwill and other intangible assets that are subject to impairment tests, which could result in future impairment charges.
If we are unable to hire and retain qualified employees, including sales, professional services, and engineering personnel, our growth may be impaired.
     To expand our business successfully and maintain a high level of quality, we need to continually recruit, retain and motivate highly skilled employees in all areas of our business, including sales, professional services and engineering personnel. In particular, if we are unable to hire and retain talented professional services employees with the skills, and in the locations, we require, we might need to redeploy existing personnel or increase our reliance on subcontractors to fill certain of our labor needs. As our customer base increases, we are likely to experience staffing constraints in connection with the deployment of trained and experienced professional services resources capable of implementing, configuring and maintaining our software for existing customers looking to migrate to more current versions of our products

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as well as new customers requiring installation support. Moreover, as a company focused on the development of complex products, we are often in need of additional software developers and engineers.
Our latest product features and functionality may require existing customers to migrate to more recent versions of our software. Moreover, we may choose to or be compelled to discontinue maintenance support for older versions of our software products, forcing customers to upgrade their software in order to continue receiving maintenance support. If existing customers fail to migrate or delay migration to newer versions of our software, our revenues may be harmed.
     We plan to pursue sales of new product modules to existing perpetual license customers of our TrueComp software. To take advantage of new features and functionality in our latest modules, most of our perpetual license customers will need to migrate to a more current version of our products. We also expect to periodically terminate maintenance support on older versions of our products for various reasons including, without limitation, termination of support by third-party software vendors whose products complement ours or upon which we are dependent. Termination of maintenance may force our perpetual license customers to migrate to more current versions of our software. Regardless of the reason, upgrading to more current versions of our products is likely to involve additional cost, which our customers may delay or decline to incur. If a sufficient number of our customers do not migrate to newer versions of our software, our continued maintenance support opportunities and our ability to sell additional products to these customers, and as a result, our revenues and operating income, may be harmed, possibly significantly.
     If we do not compete effectively, our revenues may not grow and could decline.
     We have experienced, and expect to continue to experience, intense competition from a number of software companies. We compete principally with vendors of Sales Performance Management (SPM) software, Enterprise Incentive Management (EIM) software, enterprise resource planning software, and customer relationship management software. Our competitors may announce new products, services or enhancements that better meet the needs of customers or changing industry standards. Increased competition may cause price reductions, reduced gross margins and loss of market share, any of which could have a material adverse effect on our business, results of operations and financial condition.
     Many of our enterprise resource planning competitors and other potential competitors have significantly greater financial, technical, marketing, service and other resources. Many also have a larger installed base of users, longer operating histories or greater name recognition. Some of our competitors’ products may also be more effective at performing particular SPM or EIM system functions or may be more customized for particular customer needs in a given market. Even if our competitors provide products with less SPM or EIM system functionality than our products, these products may incorporate other capabilities, such as recording and accounting for transactions, customer orders or inventory management data. A product that performs these functions, as well as some of the functions of our software solutions, may be appealing to some customers because it would reduce the number of software applications used to run their business.
     Our products must be integrated with software provided by a number of our existing or potential competitors. These competitors could alter their products in ways that inhibit integration with our products, or they could deny or delay our access to advance software releases, which would restrict our ability to adapt our products for integration with their new releases and could result in lost sales opportunities.
Managing large-scale deployments of our products requires substantial technical implementation and support by us or third-party service providers. Failure to meet these requirements could cause a decline or delay in recognition of our revenues and an increase in our expenses.
     Our customers regularly require large, often enterprise-wide deployments of our products, which require a substantial degree of technical and logistical expertise to implement and support. It may be difficult for us to manage these deployments, including the timely allocation of personnel and resources by us and our customers. Failure to successfully manage the process could harm our reputation both generally and with specific customers and may cause us to lose existing customers, face potential customer disputes or limit the number of new customers that purchase our products, each of which could adversely affect our

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revenues and increase our technical support and litigation costs. For example, in the fourth quarter of 2005, we deferred recognition of approximately $0.8 million of service revenue due to a single customer dispute for an implementation project.
     Our software license customers have the option to receive implementation, maintenance, training and consulting services from our internal professional services organization or from outside consulting organizations. In the future, we may be required to increase our use of third-party service providers to help meet our implementation and service obligations. If we require a greater number of third-party service providers than are currently available, we will be required to negotiate additional arrangements, which may result in lower gross margins for maintenance or service revenues. Moreover, third-party service providers may not be as skilled in implementing or maintaining our products as our internal professional staff.
     If implementation services are not provided successfully and in a timely manner, our customers may experience increased costs and errors, which may result in customer dissatisfaction and costly remediation and litigation, any of which could adversely impact our reputation, operating results and financial condition.
A substantial majority of our revenues are derived from our TrueComp software application and related products and services, and a decline in sales of these products and services could adversely affect our operating results and financial condition.
     We derive, and expect to continue to derive, a substantial majority of our revenues from our TrueComp product and related products and services. Because we have historically sold our product licenses on a perpetual basis and delivered new versions and enhancements to customers who purchase maintenance contracts, our future license revenues are substantially dependent on new customer sales. The introduction of our products through our hosted on-demand solution still consists substantially of our TrueComp product. In addition, substantially all of our TrueInformation product sales have historically been made in connection with TrueComp sales. As a result of these factors, we are particularly vulnerable to fluctuations in demand for TrueComp. Accordingly, if demand for TrueComp and related products and services decline significantly, our business and operating results will be adversely affected.
If we reduce prices or alter our payment terms to compete successfully, our margins and operating results may be adversely affected.
     The intensely competitive market in which we do business may require us to reduce our prices and/or modify our traditional licensing revenue generation strategies in ways that may delay revenue recognition on all or a portion of our licensing transactions. For example, the introduction of our hosted on-demand offering was our response to changing market conditions. Revenues from the hosted on-demand offering, which is sold on a subscription basis, are recognized ratably over time, as opposed to perpetual license revenues, which we generally recognize in the quarter in which the transaction closes or as the product is implemented. If our competitors offer deep discounts on competitive products or services, we may be required to lower prices or offer other terms more favorable to our customers in order to compete successfully. Some of our competitors may bundle their software products that compete with ours with their other products and services for promotional purposes or as a long-term pricing strategy or provide guarantees of prices and product implementations. These practices could, over time, limit the prices that we can charge for our products. If we cannot offset price reductions and other terms more favorable to our customers with a corresponding increase in the number of sales or decreased spending, then the reduced revenues resulting from lower prices or revenue recognition delays would adversely affect our margins and operating results.
Our products depend on the technology of third parties licensed to us that are necessary for our applications to operate and the loss or inability to maintain these licenses, errors in such software, or discontinuation or updates to such software could result in increased costs or delayed sales of our products.

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     We license technology from several software providers for our rules engine, analytics, web viewer and quota management application, and we anticipate that we will continue to do so. We also rely on generally available third-party software such as WebSphere and WebLogic to run our applications. Any of these software applications may not continue to be available on commercially reasonable terms, if at all, or new versions may be released that are incompatible with our prior or existing software releases. Some of the products could be difficult to replace, and developing or integrating new software with our products could require months or years of design and engineering work. The loss or modification of any of these technologies could result in delays in the license of our products until equivalent technology is developed or, if available, is identified, licensed and integrated. For example, we entered into an agreement to license our quota management software application from Hyperion Solutions in the third quarter of 2006. Hyperion Solutions was acquired in April 2007 by one of our competitors, Oracle. In April 2008, we received notification from Oracle that it was terminating our arrangement. We are still assessing the impact of this termination, but do not expect that it will have a material adverse impact on our revenues or obligations to our customers.
     In addition, our products depend upon the successful operation of third-party products in conjunction with our products and, therefore, any undetected errors in these products could prevent the implementation or impair the functionality of our products, delay new product introductions and/or injure our reputation. Our use of additional or alternative third-party software that requires us to enter into license agreements with third parties could result in new or higher royalty payments.
Errors in our products could be costly to correct, adversely affect our reputation and impair our ability to sell our products.
     Our products are complex and, accordingly, they may contain errors, or “bugs,” that could be detected at any point in their product life cycle. While we continually test our products for errors and work with customers to timely identify and correct bugs, errors in our products are likely to be found in the future. Any errors could be extremely costly to correct, materially and adversely affect our reputation and impair our ability to sell our products. Moreover, customers relying on our products to calculate and pay incentive compensation may have a greater sensitivity to product errors and security vulnerabilities than customers for software products in general. If we incur substantial costs to correct any product errors, our operating margins would be adversely affected.
     Because our customers depend on our software for their critical business functions, any interruptions could result in:
    Lost or delayed market acceptance and sales of our products;
 
    product liability suits against us;
 
    diversion of development resources; and
 
    substantially greater service and warranty costs.
Our revenues might be harmed by resistance to adoption of our software by information technology departments.
     Some potential customers have already made a substantial investment in third-party or internally developed software designed to model, administer, analyze and report on pay-for-performance programs. These companies may be reluctant to abandon these investments in favor of our software. In addition, information technology departments of potential customers may resist purchasing our software solutions for a variety of other reasons, particularly the potential displacement of their historical role in creating and running software and concerns that packaged software products are not sufficiently customizable for their enterprises.

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We may lose sales opportunities and our business may be harmed if we do not successfully develop and maintain strategic relationships to implement and sell our products.
     We have relationships with third-party consulting firms, systems integrators and software vendors. These third parties may provide us with customer referrals, cooperate with us in the design, sales and/or marketing of our products, provide valuable insights into market demands and provide our customers with systems implementation services or overall program management. However, we do not have formal agreements governing our ongoing relationship with certain of these third-party providers and the agreements we do have generally do not include obligations with respect to generating sales opportunities or cooperating on future business. In addition, certain of our strategic relationships require that we pay substantial commissions on sales of our products, which could adversely affect our operating margins.
     We also have and are considering strategic relationships that are new or unusual for us and which can pose additional risks. For example, in January 2008 we announced an exclusive reseller relationship with IMS Health in connection with our on-demand services in certain pharmaceutical and healthcare markets. While exclusive reseller arrangements offer the advantage of leveraging larger sales organizations than our own to sell our products, they also require considerable time and effort on our part to train and support our strategic partner’s personnel, and require our strategic partners to properly motivate and incentivize their sales force so that the exclusivity does not prevent us from succeeding in the applicable markets, which may adversely affect our results of operations.
     Should any of these third parties go out of business or choose not to work with us, we may be forced to develop new capabilities internally, incurring significant expense and adversely affecting our operating results. Any of our third-party providers may offer products of other companies, including products that compete with our products. If we do not successfully and efficiently establish, maintain, and expand our industry relationships with influential market participants, we could lose sales and service opportunities, which would adversely affect our results of operations.
Breaches of security or failure to safeguard customer data could create the perception that our services are not secure, causing customers to discontinue or reject the use of our services and potentially subject us to significant liability. Implementing, monitoring and maintaining adequate security safeguards may be costly.
     We provide an on-demand service whereby our customers access our software and transmit confidential data, including personally identifiable individual data of their employees, agents, and customers over the Internet. We also store data provided to us by our customers on servers in a third-party data warehouse. In addition, we may have access to confidential and private individual data as part of our professional services organization activities, including implementation, maintenance and support of our software for perpetual license customers. If we do not adequately safeguard the confidential information imported into our software or otherwise provided to us by our customers, or if third parties penetrate our systems or security and misappropriate our customers’ confidential information, our reputation may be damaged and we may be sued and incur substantial damages in connection with such disclosures or misappropriations. Even if it is determined that our security measures were adequate, the damage to our reputation may cause customers and potential customers to reconsider the use of our software and services, which may have a material adverse effect on our results of operations.
     Moreover, many of our customers are subject to heightened security obligations regarding the personally identifiable information of their customers. In the United States, these heightened obligations particularly affect the financial services and insurance sectors, which are subject to stringent controls over personal information under the Gramm-Leach-Bliley Act, Health Insurance Portability and Accountability Act and other similar state and federal laws and regulations. In addition, the European Union Directive on Data Protection creates international obligations on the protection of personal data that typically exceed security requirements mandated in the United States. The security measures we have implemented and may need to implement, monitor and maintain in the future to satisfy the requirements of our customers, many of which are in the financial services and insurance sectors, may be substantial and involve significant time and effort, which are typically not chargeable to our customers.

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If we fail to adequately protect our proprietary rights and intellectual property, we may lose valuable assets, experience reduced revenues and incur costly litigation to protect our rights.
     Our success and ability to compete is significantly dependent on the proprietary technology embedded in our products. We rely on a combination of copyrights, patents, trademarks, service marks, trade secret laws and contractual restrictions to establish and protect our proprietary rights. We cannot protect our intellectual property if we are unable to enforce our rights or if we do not detect its unauthorized use. Despite our precautions, it may be possible for unauthorized third parties to copy and/or reverse engineer our products and use information that we regard as proprietary to create products and services that compete with ours. Some license provisions protecting against unauthorized use, copying, transfer and disclosure of our licensed programs may be unenforceable under the laws of certain jurisdictions and foreign countries. Further, the laws of some countries do not protect proprietary rights to the same extent as the laws of the United States. To the extent that we engage in international activities, our exposure to unauthorized copying and use of our products and proprietary information increases.
     We enter into confidentiality or license agreements with our employees and consultants and with the customers and corporations with whom we have strategic relationships. No assurance can be given that these agreements will be effective in controlling access to and distribution of our products and proprietary information. Further, these agreements do not prevent our competitors from independently developing technologies that are substantially equivalent or superior to our products. Litigation may be necessary in the future to enforce our intellectual property rights and to protect our trade secrets. Litigation, whether successful or unsuccessful, could result in substantial costs and diversion of management resources, either of which could seriously harm our business.
Our results of operations may be adversely affected if we are subject to a protracted infringement claim or one that results in a significant damage award.
     From time to time, we receive claims that our products or business infringe or misappropriate the intellectual property rights of third parties and our competitors or other third parties may challenge the validity or scope of our intellectual property rights. We believe that claims of infringement are likely to increase as the functionality of our products expands and as new products are introduced. A claim may also be made relating to technology that we acquire or license from third parties. If we were subject to a claim of infringement, regardless of the merit of the claim or our defenses, the claim could:
    Require costly litigation to resolve;
 
    absorb significant management time;
 
    cause us to enter into unfavorable royalty or license agreements;
 
    require us to discontinue the sale of all or a portion of our products;
 
    require us to indemnify our customers or third-party systems integrators; or
 
    require us to expend additional development resources to redesign our products.
Our inclusion of open source software in our products may expose us to liability or require release of our source code.
     We use a limited amount of open source software in our products and may use more in the future. From time to time there have been claims challenging the ownership of open source software against companies that incorporate open source software into their products. As a result, we could be subject to suits by parties claiming ownership of what we believe to be open source software. In addition, some open source software is provided under licenses that require that proprietary software, when combined in specific ways with open source software, become subject to the open source license and thus freely available. While we take steps to minimize the risk that our software, when combined with open source software, would become subject to

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open source licenses, few courts have interpreted open source licenses. As a result, the manner in which these licenses will be enforced is unclear. If our software were to become subject to open source licenses, our ability to commercialize our products and our operating results would be materially and adversely affected.
If we do not adequately manage and evolve our financial reporting and managerial systems and processes, our ability to manage and grow our business may be harmed.
     Our ability to successfully implement our business plan and comply with regulations, including the Sarbanes-Oxley Act of 2002, requires an effective planning and management process. We expect that we will need to continue to improve existing, and implement new, operational and financial systems, procedures and controls to manage our business effectively in the future. Any delay in the implementation of, or disruption in the transition to, new or enhanced systems, procedures or controls, could impair our ability to accurately forecast sales demand, manage our system integrators and other third-party service vendors and record and report financial and management information on a timely and accurate basis. Additionally, we became obligated to comply with Section 404 of the Sarbanes-Oxley Act for the year ended December 31, 2006, including the obligation to test for and disclose any material weaknesses in our internal controls. This is an ongoing obligation for us and we may identify one or more material weaknesses in our internal controls. The existence of any material weaknesses could inhibit our ability to accurately and timely report our operating results, and the disclosure of material weaknesses could adversely affect our stock price.
We expect to continue expanding our international operations but we do not have substantial experience in international markets, and may not achieve the expected results.
     We expanded our international operations in 2006 and 2007 and expect to continue expanding these operations in 2008. International expansion may require substantial financial resources and a significant amount of attention from our management. International operations involve a variety of risks, particularly:
    Unexpected changes in regulatory requirements, taxes, trade laws and tariffs;
 
    differing abilities to protect our intellectual property rights;
 
    differing labor regulations;
 
    greater difficulty in supporting and localizing our products;
 
    greater difficulty in establishing, staffing and managing foreign operations;
 
    possible political and economic instability; and
 
    fluctuating exchange rates.
     We have limited experience in marketing, selling and supporting our products and services abroad. If we invest substantial time and resources to grow our international operations and fail to do so successfully and on a timely basis, our business and operating results could be seriously harmed.
Our use of third party international product development and support services may prove difficult to manage or of inadequate quality to allow us to realize our cost reduction goals and produce new products to drive growth.
     We have begun using an India-based firm to provide certain software engineering services and support. We believe that the use of offshore engineering and support services will allow us to cost effectively increase our product development while concurrently maintaining and supporting our existing products. We have limited experience in managing development and support of our products by offshore contractors, and may not be able to maintain quality support or increase our product development. If we are unable to

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successfully maintain product and support quality through our efforts with international third party service providers, our attempts to reduce costs and drive growth through new products may be negatively impacted which would adversely affect our results of operations.
Our investment portfolio may be impaired by further deterioration of the capital markets.
     Our cash equivalent and investment portfolio as of March 31, 2008 consists of investment grade auction rate securities, corporate notes and obligations and government and agency obligations. We follow an established investment policy and set of guidelines to monitor, manage and limit our exposure to interest rate and credit risk. The policy sets forth credit quality standards and limits our exposure to any one issuer.
     As a result of current adverse financial market conditions, our auction rate securities with a total par value of approximately $4.7 million may pose risks arising from liquidity concerns. Liquidity for these securities is typically provided by an auction process that resets the applicable interest rate at pre-determined intervals, usually every 28 days. Therefore, because of the short interest rate reset period, the Company has historically recorded them as current available-for-sale securities. However, beginning in late February 2008, these remaining auction rate securities failed to reprice, resulting in us continuing to hold these securities. Each of these securities had been subject to auction processes for which there had been insufficient bidders on the scheduled rollover dates. Due to the liquidity risk, as of March 31, 2008, we recorded unrealized losses of $0.3 million related to these auction rate securities and classified them as long-term investments on our condensed consolidated balance sheet. These investments are all education municipal securities substantially collateralized by the U.S. Department of Education Federal Family Education Loan program guarantee. None of the auction rate securities held by the Company are mortgage-backed debt obligations. These failed auctions result in a lack of liquidity in the securities, but do not affect the underlying collateral of the securities. All of these investments carry AAA credit ratings from one or more of the major credit rating agencies and we believe that given their high credit quality, we will ultimately recover at par all amounts invested in these securities. We do not anticipate that any potential lack of liquidity in these auction rate securities, even for an extended period of time, will affect our ability to finance our operations. We continue to monitor efforts by the financial markets to find alternative means for restoring the liquidity of these investments. However, if the interest rate environment changes, we may incur further unrealized losses. We cannot predict future market conditions or market liquidity and can provide no assurance that our investment portfolio will remain unimpaired.
RISKS RELATED TO OUR STOCK
Our stock price is likely to remain volatile.
     The trading price of our common stock has in the past and may in the future be subject to wide fluctuations in response to a number of factors, including those described in this section. We receive only limited attention by securities analysts, and there frequently occurs an imbalance between supply and demand in the public trading market for our common stock due to limited trading volumes. The stock repurchase program we announced in the fourth quarter of 2007 and activated in February 2008 may increase this imbalance. Investors should consider an investment in our common stock as risky and should purchase our common stock only if they can withstand significant losses. Other factors that affect the volatility of our stock include:
    Our operating performance and the performance of other similar companies;
 
    significant sales or distributions by existing investors coupled with a lack of trading volume for our stock;
 
    announcements by us or our competitors of significant contracts, results of operations, projections, new technologies, acquisitions, commercial relationships, joint ventures or capital commitments;
 
    changes in our management team;

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    publication of research reports about us or our industry by securities analysts; and
 
    developments with respect to intellectual property rights.
     Additionally, some companies with volatile market prices for their securities have been subject to securities class action lawsuits filed against them. For example, in 2004 we were sued in connection with the decline in our stock price following the announcements of disappointing operating results and changes in senior management. Any future suits such as these could have a material adverse effect on our business, results of operations, financial condition and the price of our common stock.
Future sales of substantial amounts of our common stock by us or our existing stockholders could cause our stock price to fall.
     Additional equity financings or other share issuances by us could adversely affect the market price of our common stock. Sales by existing stockholders of a large number of shares of our common stock in the public trading market (or in private transactions) including sales by our executive officers, directors or venture capital funds, such as those sales made by our long-term private equity investors, including CrossPoint Venture Partners, beginning in the third quarter of 2007 and continuing throughout the remainder of 2007, or other persons or entities affiliated with our officers and directors or the perception that such additional sales could occur, could cause the market price of our common stock to drop.
Provisions in our charter documents, our stockholder rights plan and Delaware law may delay or prevent an acquisition of our company.
     Our certificate of incorporation and bylaws contain provisions that could make it harder for a third party to acquire us without the consent of our board of directors. For example, if a potential acquirer were to make a hostile bid for us, the acquirer would not be able to call a special meeting of stockholders to remove our board of directors or act by written consent without a meeting. In addition, our board of directors has staggered terms, which means that replacing a majority of our directors would require at least two annual meetings. The acquirer would also be required to provide advance notice of its proposal to replace directors at any annual meeting, and would not be able to cumulate votes at a meeting, which would require the acquirer to hold more shares to gain representation on the board of directors than if cumulative voting were permitted. In addition, we are a party to a stockholder rights agreement, which effectively prohibits a person from acquiring more than 15% (subject to certain exceptions) of our common stock without the approval of our board of directors. Furthermore, Section 203 of the Delaware General Corporation Law limits business combination transactions with 15% stockholders that have not been approved by the board of directors. All of these factors make it more difficult for a third party to acquire us without negotiation. These provisions may apply even if the offer may be considered beneficial by some stockholders. Our board of directors could choose not to negotiate with an acquirer that it does not believe is in our strategic interests. If an acquirer is discouraged from offering to acquire us or prevented from successfully completing a hostile acquisition by these or other measures, you could lose the opportunity to sell your shares at a favorable price.
Item 6. Exhibits
(a) Exhibits

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Exhibit    
Number   Description
 
   
2.1
  Agreement and Plan of Merger dated as of January 14, 2008 by and among Compensation Technologies LLC, Callidus Software, Inc., CMS Merger Sub LLC, Robert Conti, Gary Tubridy and David Cichelli and Robert Conti, as Member Representative (incorporated by reference to Exhibit 2.1 to the Company’s Form 8-K filed with the Commission on January 14, 2008)
 
   
2.2
  Agreement and Plan of Merger dated as of January 14, 2008 by and among Compensation Management Services LLC, Callidus Software, Inc., CMS Merger Sub LLC, Robert Conti, Gary Tubridy and David Cichelli and Robert Conti, as Member Representative (incorporated by reference to Exhibit 2.2 to the Company’s Form 8-K filed with the Commission on January 14, 2008)
 
   
2.3
  Offer of Employment for Robert Conti (incorporated by reference to Exhibit 2.3 to the Company’s Form 8-K filed with the Commission on January 14, 2008)
 
   
10.24
  Form of Executive Incentive Bonus Plan (incorporated by reference to Exhibit 10.25 to the Company’s Form 8-K filed with the Commission on January 29, 2008)
 
   
31.1
  302 Certifications
 
   
32.1
  906 Certification
Availability of this Report
     We intend to make this quarterly report on Form 10-Q publicly available on our website (www.callidussoftware.com) without charge immediately following our filing with the Securities and Exchange Commission. We assume no obligation to update or revise any forward-looking statements in this quarterly report on Form 10-Q, whether as a result of new information, future events or otherwise, unless we are required to do so by law.

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SIGNATURES
     Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized on May 12, 2008.
         
  CALLIDUS SOFTWARE INC.
 
 
  By:   /s/ RONALD J. FIOR    
    Ronald J. Fior   
    Chief Financial Officer,
Senior Vice President, Finance and Operations
 
 
 

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EXHIBIT INDEX
TO
CALLIDUS SOFTWARE, INC.
QUARTERLY REPORT ON FORM 10-Q
FOR THE QUARTER ENDED MARCH 31, 2008
     
Exhibit    
Number   Description
 
   
2.1
  Agreement and Plan of Merger dated as of January 14, 2008 by and among Compensation Technologies LLC, Callidus Software, Inc., CMS Merger Sub LLC, Robert Conti, Gary Tubridy and David Cichelli and Robert Conti, as Member Representative (incorporated by reference to Exhibit 2.1 to the Company’s Form 8-K filed with the Commission on January 14, 2008)
 
   
2.2
  Agreement and Plan of Merger dated as of January 14, 2008 by and among Compensation Management Services LLC, Callidus Software, Inc., CMS Merger Sub LLC, Robert Conti, Gary Tubridy and David Cichelli and Robert Conti, as Member Representative (incorporated by reference to Exhibit 2.2 to the Company’s Form 8-K filed with the Commission on January 14, 2008)
 
   
2.3
  Offer of Employment for Robert Conti (incorporated by reference to Exhibit 2.3 to the Company’s Form 8-K filed with the Commission on January 14, 2008)
 
   
10.24
  Callidus Software Inc. Form of Executive Incentive Bonus Plan (incorporated by reference to Exhibit 10.25 to the Company’s Form 8-K filed with the Commission on January 29, 2008)
 
   
31.1
  302 Certifications
 
   
32.1
  906 Certification

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