10-K

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF

THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended September 30, 2011

Commission file number: 1-12997

MAXIMUS, INC.

(Exact name of registrant as specified in its charter)

VIRGINIA (State or other jurisdiction of incorporation or organization)	54-1000588 (I.R.S. Employer Identification No.)
11419 Sunset Hills Road, Reston, Virginia (Address of principal executive offices)	20190 (Zip Code)

Registrant’s telephone number, including area code: (703) 251-8500

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Name of each exchange on which registered
Common Stock, no par value	New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes x No o

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes o No x

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x  No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes x  No o

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer and large accelerated filer” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer x	Accelerated filer o
Non-accelerated filer o (Do not check if a smaller reporting company)	Smaller reporting company o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes o  No x

The aggregate market value of outstanding voting stock held by non-affiliates of the registrant as of March 31, 2011 was $1,195,512,731 based on the last reported sale price of the registrant’s Common Stock on The New York Stock Exchange as of the close of business on that day.

There were 33,585,754 shares of the registrant’s Common Stock outstanding as of November 1, 2011.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant’s definitive Proxy Statement for its 2012 Annual Meeting of Shareholders to be held on March 7, 2012, which definitive Proxy Statement will be filed with the Securities and Exchange Commission not later than 120 days after the end of the registrant’s fiscal year, are incorporated by reference into Part III of this Form 10-K.

MAXIMUS, Inc.

Form 10-K

September 30, 2011

Table of Contents

PART I		3
ITEM 1.	Business	3
ITEM 1A.	Risk Factors	12
ITEM 2.	Properties	12
ITEM 3.	Legal Proceedings	12
PART II		13
ITEM 5.	Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities	13
ITEM 6.	Selected Financial Data	15
ITEM 7.	Management’s Discussion and Analysis of Financial Condition and Results of Operation	17
ITEM 7A.	Quantitative and Qualitative Disclosures About Market Risk	27
ITEM 8.	Financial Statements and Supplementary Data	28
ITEM 9.	Changes in and Disagreements with Accountants on Accounting and Financial Disclosure	54
ITEM 9A.	Controls and Procedures	54
PART III		56
ITEM 10.	Directors, Executive Officers and Corporate Governance	56
ITEM 11.	Executive Compensation	56
ITEM 12.	Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters	56
ITEM 13.	Certain Relationships and Related Transactions, and Director Independence	56
ITEM 14.	Principal Accounting Fees and Services	56
PART IV		57
ITEM 15.	Exhibits, Financial Statement Schedules	57

SPECIAL NOTE REGARDING FORWARD LOOKING STATEMENTS

Included in this Annual Report on Form 10-K are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on current expectations, estimates, forecasts and projections about our company, the industry in which we operate and other matters, as well as management’s beliefs and assumptions and other statements that are not historical facts. Words such as “anticipate,” “believe,” “could,” “expect,” “estimate,” “intend,” “may,” “opportunity,” “plan,” “potential,” “project,” “should,” and “will” and similar expressions are intended to identify forward-looking statements and convey uncertainty of future events or outcomes. These statements are not guarantees and involve risks, uncertainties and assumptions that are difficult to predict. Actual outcomes and results may differ materially from such forward- looking statements due to a number of factors, including without limitation,

·a failure on our part to comply with federal, state or local laws governing our business, which might result in us being subject to fines, penalties and other sanctions;

·a failure to meet performance requirements in our contracts, which might lead to contract termination and liquidated damages;

·the outcome of reviews or audits by federal, state and local governments, which might result in financial penalties and reduce our ability to respond to invitations for new work;

·matters related to business we have disposed of or divested;

·other factors, not limited to those set forth in Exhibit 99.1 of this Annual Report on Form 10-K under the caption “Special Considerations and Risk Factors.”

As a result of these and other factors, our past financial performance should not be relied on as an indication of future performance. Additionally, we caution investors not to place undue reliance on any forward-looking statements as these statements speak only as of the date when made. Except as otherwise required by law, we undertake no obligation to publicly update or revise any forward-looking statements, whether resulting from new information, future events or otherwise.

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PART I

ITEM 1.  Business.

Throughout this annual report, the terms “MAXIMUS,” “Company,” “we,” “our” and “us” refer to MAXIMUS, Inc. and its subsidiaries. A list of key terms is included in a glossary at the end of this section.

General

MAXIMUS is a provider of business process outsourcing services to government health and human services agencies under its mission of Helping Government Serve the People.®The Company is primarily focused on administering government-sponsored programs such as Medicaid, CHIP, health care reform, welfare-to-work, Medicare, child support enforcement and other government programs. We use our expertise, innovative business processes and advanced technological solutions to help government agencies run efficient, cost-effective programs and to improve program accountability, while enhancing the quality of services provided to beneficiaries. The Company serves both domestic and international governments, providing administrative services in the United States, Australia, Canada and the United Kingdom. MAXIMUS was founded in 1975 and operates as a Virginia corporation.

The Company’s core health and human services business has benefited from steady demand over the last five years and has  not experienced any material adverse change in demand as a result of government budgetary pressures. We believe the critical nature of our services in helping U.S. governments provide and administer important safety net programs, such as Medicaid, welfare-to-work and CHIP, to the most vulnerable populations helps insulate our services from significant downward pressure, particularly during an economic downturn. We also administer several international government-sponsored health and human services programs, most notably welfare-to-work, to help people in Australia and the United Kingdom find employment and achieve self-sufficiency. Favorable legislation and austerity measures that seek to help governments reduce costs and run more efficiently may continue to create demand for our core services.

For the fiscal year ended September 30, 2011, we had revenue from continuing operations of $929.6 million and net income from continuing operations of $82.1 million.

The Company operates in the United States, Australia, Canada and the United Kingdom. The distribution of revenues and assets among the United States, Australia and the rest of the world are included in “Note 2. Business Segments” within Item 8 of this Form 10-K.

Our Business Segments

The Company operates in two business segments, Health Services and Human Services. For more information concerning our segment presentation, including comparative revenue, gross profit, operating profit, identifiable assets and related financial information for the 2011, 2010 and 2009 fiscal years, see “Note 2. Business Segments” within Item 8 of this Form 10-K.

Health Services Segment

Our Health Services Segment generated 61% of our total revenue in fiscal 2011, with the U.S. Federal Government and the States of California and Texas providing 60% of total Health Services revenues. The Health Services Segment provides a variety of business process outsourcing (BPO) and administrative support services, as well as related consulting services, for state, provincial and federal government programs, including Medicaid, CHIP, SNAP (Supplemental Nutrition Assistance Program), Medicare and Health Insurance BC (British Columbia). The segment’s services help improve the efficiency, cost effectiveness, quality and accountability of government-sponsored health benefit programs. Our BPO services are centered on legislative initiatives and federally mandated programs such as the Affordable Care Act (Health Care Reform), Medicaid, CHIP, Medicare and Long-term Care. In this segment, our BPO and consulting services include:

·Comprehensive government health insurance program administration

·Health insurance program eligibility and enrollment services to improve access to health care for citizens and help beneficiaries make the best choice for their health insurance coverage

·Eligibility and enrollment modernization for government health benefit programs

·Health insurance exchange design and operations

·Consumer outreach and education, including multilingual customer contact centers and multi-channel self-service options, such as Web-based portals, for easy enrollment

·Application assistance and enrollment counseling to beneficiaries

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·Premium payment processing and administration, such as invoicing and reconciliation

·Objective, evidence-based health appeals

·Comprehensive eHealth solutions with the Medigent® product suite

·Independent medical reviews

·Health plan oversight

·Medicaid Management Information System (MMIS) planning and oversight

·Specialized program consulting services

The Health Services business is not subject to significant effects from seasonality; however it experiences revenue and margin fluctuations due to transaction-based work, such as periodic program open enrollment and activity related to contract life cycle. During the first quarter of our fiscal year, reductions in working days due to holidays and vacations may impact our sales and accounts receivable, but the effect is generally not significant.

Human Services Segment

Our Human Services Segment generated 39% of our total revenue in fiscal 2011, with over half generated outside the United States, primarily in Australia and the United Kingdom. The Human Services Segment provides federal, national, state and county human services agencies with a variety of administrative support and case management services for welfare-to-work programs, child support enforcement, higher education services and K-12 special education services.  Our services include:

·Comprehensive welfare-to-work services — including eligibility determination, case management, job-readiness preparation, job search and employer outreach, job retention and career advancement, and selected educational and training services — to help disadvantaged individuals transition from government assistance programs to sustainable employment and economic independence

·Full and specialized child support case management services, customer contact center operations, and program and systems consulting services

·Management tools and professional consulting services for higher education institutions

·K-12 special education case management solutions

·Program consulting services including independent verification and validation, cost allocation plans, and repeatable management services and other specialized consulting offerings

·Business and tax credit services for employers

Consistent with the Health Services Segment, the Human Services Segment may experience some seasonality due to holidays and vacations. In addition, during the fourth quarter of our fiscal year, the segment typically benefits from high margin contributions from our tax credit business.

Discontinued Operations

On September 30, 2010, the Company sold its ERP division. The results of operations of this business have been included within “discontinued operations” for all periods shown in this Annual Report.

Market Overview

We expect that demand for our core health and human services offerings will continue to increase, driven by new legislation, austerity measures and increasing caseloads as governments strive to deliver more services with fewer resources. Legislation such as the ACA in the United States and welfare reform initiatives abroad has created increased demand for our services and should continue to create increased demand over the next several years. We believe that we remain well-positioned to benefit from this increasing demand as governments look for ways to improve overall program efficiency and achieve value for funds spent on social benefits programs.

Demand for our services is contingent upon factors that affect government, including:

·The need for state governments, which run federally mandated and federally funded programs such as Medicaid and CHIP, to deliver efficient, cost-effective services to program beneficiaries while meeting requirements to maintain federal matching funds.

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·The requirement of state governments to implement federal initiatives, such as the ACA, which will expand health insurance coverage to millions of Americans.

·The impact of continued budgetary pressures, which result in governments having to operate more programs with the same level of resources and/or implement cost-control measures.

·The need to improve business processes, push innovations, and update technology for public programs. In the United States, governments are likely to seek outside sources of support as they face the possibility of an increasing number of government workers eligible for retirement, coupled with stovepipe systems and antiquated processes that cannot scale effectively to support projected caseload growth.

As a result, governments utilize business process outsourcing companies, such as MAXIMUS, to help them deliver efficient, cost-effective services to beneficiaries on their behalf. MAXIMUS possesses the knowledge and resources to operate government health and human programs efficiently and maintain requirements to achieve the maximum level of ongoing federal funding. With the ability to tightly balance resources with demand, MAXIMUS also offers the flexibility and scalability that governments do not always possess.

Health Services Market Environment

Over the past decade, health care costs have substantially risen in the United States, a trend that is expected to continue. U.S. health care spending, among the highest of all industrialized countries, is increasing at a rate that outpaces inflation and national income growth. Stemming these costs, as well as improving quality and access to health care, is a major policy priority for governments.

As a result, in March 2010, Congress passed the ACA, a comprehensive overhaul of the health insurance system in the United States that initially seeks to expand access to health care, while ultimately improving quality and reducing overall costs of health care delivery. Most notably, the ACA aims to expand health insurance coverage to more than 30 million Americans in 2014 and beyond, primarily by expanding the Medicaid program through federal matching funds to cover more low-income individuals and families. In the interim, state fiscal realities have also prompted the expansion of Medicaid managed care to new populations — including the aged, blind and disabled populations — that have historically been served through fee-for-service Medicaid. Although these populations represent only a quarter of the total Medicaid population, they are responsible for approximately 70% of the costs. We are well-positioned to benefit from the expected volume increases associated with Medicaid expansion due to our existing client base of states where we serve as the administrative enrollment vendor for 13 Medicaid managed care programs, which is 62% of the market served by third party administrators. The ACA also extends CHIP through 2019, provides increased matching federal funds, and guarantees funding through 2015. We currently serve as the administrative vendor for CHIP in five states, which comprise approximately 71% of the market served by third party administrators.

The law also promotes the integration of new health insurance exchanges with existing state Medicaid and CHIP programs to provide a “no wrong door” entry for program beneficiaries. A health insurance exchange is an insurance marketplace where individuals and small businesses can shop, compare and buy affordable and qualified health benefit plans. We believe we are well-positioned to provide services to state health insurance exchanges, since many of the core functions of a health insurance exchange are similar to the functions that we provide under Medicaid and CHIP, including consumer outreach and education, eligibility and enrollment, customer contact centers, Web portals, and comprehensive business process managed services to help beneficiaries navigate the new health insurance exchanges and enroll in health insurance plans.

The ACA also includes enhanced consumer protections for health insurance appeals. The law requires an independent, evidence-based external review process and the option for individuals to appeal coverage determinations or claims to insurance companies. This expands the requirement to ERISA plans which previously were not required to have an objective independent health appeals process. We are one of the largest providers of evidence-based health insurance appeals to Medicare and more than 30 state agencies.

We believe the current health environment positions us to benefit from demand as governments must meet the requirements established under the ACA. We believe states may be challenged to achieve these requirements and, as a result, are turning to business process outsourcers such as MAXIMUS to provide repeatable processes, proven solutions and consumer-friendly services. Overall, we expect the underlying demand for our services to increase over the next several years due to the fundamental need for governments to provide these services to beneficiaries on an expanding and ongoing basis.

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Human Services Market Environment

The Human Services market has experienced increased demand driven by the need for governments to reduce costs and improve efficiency of social benefits programs. The most dynamic portion of the market is in the welfare-to-work arena where governments worldwide are seeking to reform their programs as an important component of comprehensive fiscal austerity measures.  Many governments are modeling new welfare reforms after the Wisconsin Works (W-2) program. Since the launch of the W-2 program in 1997, we have provided welfare-to-work services in Wisconsin and continue to serve as one of its vendor agencies today. W-2 is considered to be one of the most ambitious and comprehensive welfare reform initiatives undertaken and is credited with breaking the cycle of poverty and beneficiaries remaining on welfare for life. The “Wisconsin Model” also paved the way for privatization of welfare-to-work programs and demands accountability from its vendor partners through performance-based measures and employment outcomes. This model, with which MAXIMUS has a substantial amount of knowledge and expertise, is being emulated around the world through privatized efforts, with MAXIMUS being a leading provider.

We believe we are well-positioned to compete for these global welfare-to-work opportunities because of our established presence, strong brand recognition, and ability to achieve the requisite performance requirements and outcomes outlined in the new reform measures. We offer clients demonstrated results and more than twenty years of proven experience in administering welfare-to-work programs in several states and countries. In Australia, MAXIMUS is one of the largest and highest rated welfare-to-work providers where we operate 84 sites and 71 outreach locations. We also have an established presence in the United Kingdom’s welfare-to-work market and presently provide employment and job training services under the country’s ambitious reform effort called The Work Programme. This program is a key component of the coalition government’s plan to reduce mounting debt. The plan involves comprehensive system-wide welfare reform, which is expected to yield a total savings of approximately £18 billion each year by 2014-2015. The new Work Programme consolidates many of the U.K.’s disparate welfare-to-work programs — including the Flexible New Deal, Pathways to Work and Work Choice — into a single back-to-work program. In 2011, MAXIMUS was the highest rated provider for job placements and job retention under the U.K.’s previous Flexible New Deal program. We believe reform initiatives coupled with our outstanding performance, expertise and proven solutions will continue to drive demand for our welfare-to-work services.

In addition to welfare reform, we have seen an increase in initiatives to utilize private firms for children’s services such as child support enforcement. MAXIMUS currently provides services to the Family Maintenance Enforcement Program in British Columbia as well as several jurisdictions throughout the United States, including Shelby County, Tennessee, which is one of the largest child support privatization efforts in the nation.

As a result of these measures to reduce costs and improve efficiency, coupled with our established presence, we believe we are well-positioned to benefit from an increase in demand for our core human services business across several geographies.

Our Clients

Our primary customers are government agencies, with the majority at the federal, provincial and state level and, to a lesser extent, some at the county and municipal level. In the United States, when our direct customers are state governments, a significant amount of our revenue is ultimately provided by the U.S. federal government in the form of cost sharing arrangements with the states, such as is the case with Medicaid programs. In fiscal 2011, approximately 55% of our total revenue was derived from state and local government agencies whose programs received significant federal funding, 32% from foreign government agencies, 9% from U.S.-based federal government agencies, and 4% from other sources (such as municipal or commercial customers).

For the year ended September 30, 2011, we derived approximately 16% and 11% of our consolidated revenue from contracts with the States of Texas and California, respectively, and 19% of our consolidated revenue from the Government of Australia. Revenue from California and Texas is principally in our Health Services Segment; revenue from Australia is principally within our Human Services Segment.

We typically contract with government clients under four primary contract types: performance based, cost plus, fixed fee for service, and time and materials. For the year ended September 30, 2011, 50% of our contracts were performance based, 24% were cost plus, 22% were fixed fee for service, and 4% were time and materials.

Generally, the relationships with our clients are long-term, multi-year contracts, subject to option years and periodic rebids. See below under “Backlog” for more details.

Competitive Advantages

We offer a private sector alternative for the administration and management of critical government-funded health and human services programs. Our reputation and extensive experience over the last 35 years give us a competitive advantage as governments value the level of expertise, proven delivery and brand recognition that MAXIMUS brings to its customers. The following are the competitive advantages that allow us to capitalize on various market opportunities:

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Proven track record, ability to deliver outcomes and exceptional brand recognition.  Since 1975, we have successfully assisted governments in delivering cost-effective services to beneficiaries of government programs. We operate large-scale program management operations on behalf of government agencies, improving the quality of services provided to beneficiaries and achieving the necessary outcomes to help these governments cost-effectively achieve their program goals. This has further enhanced our brand recognition as a proven partner with government agencies.

Subject matter expertise. Our workforce includes many individuals who possess substantial subject matter expertise in areas critical to the successful design, implementation, administration and operation of government health and human services programs. Many of our employees have worked for governments in management positions and can offer insights into how we can best provide valuable, practical and effective services to our clients.

Intellectual property that supports the administration of government programs.  We have proprietary case management solutions to support our health and human services business lines. By leveraging a common framework, MAXIMUS shortens, and sometimes eliminates, the development lifecycle to enable configuration for accelerated takeover of operations, providing clients with a significant amount of flexibility and support. By taking advantage of a large number of shared technical and business components, we reduce development costs and deliver clients increased capabilities and efficiencies related to workflow, calendaring and action plan management. As a market-share leader in CHIP and Medicaid, our shared core infrastructure provides price competitive advantages over other potential competitors. We have deployed these proven product solutions across several health and human services projects for clients such as Pennsylvania, New York and the United Kingdom. We have also made investments in business process modeling and monitoring tools to further enhance our operational efficiency. These assets, when combined with our subject matter expertise, offer clients significant advantages over pure service providers who depend on third-party software.

Financial strength.  We maintain a strong balance sheet, generate consistent annual cash flow, and have minimal long-term debt. We possess the financial flexibility and sufficient cash on-hand to support client operations including ongoing technology investments and working capital for high-profile public health and human services programs.

Focused portfolio of services with a single-market emphasis. We are one of the largest publicly traded companies that provide a portfolio of BPO health and human services specifically to government customers. Our government program expertise and proven ability to deliver defined, measurable outcomes differentiates us from other firms and non-profit organizations with limited resources and skill sets, as well as from large consulting firms that serve multiple industries but lack the focus necessary to manage the complexities of  serving health and human services government agencies efficiently. Our focused portfolio offers clients a continuum of service capabilities from consulting engagements to component services to full-service solutions.

Established international presence.  International governments are seeking to improve government-sponsored health and human services programs and contain costs. We have an established presence in Australia, Canada and the United Kingdom, with a focus on delivering cost effective welfare-to-work and health insurance eligibility and enrollment services to beneficiaries on behalf of governments.

Expertise in competitive bidding.  Government agencies typically award contracts through a comprehensive, complex and competitive Requests for Proposals (RFPs) and bidding process. With more than 35 years of experience in responding to RFPs, we have the necessary experience and resources to navigate government procurement processes. We possess the expertise and experience to assess and allocate the appropriate resources necessary for successful project completion in accordance with contractual terms.

Competition

The market for providing our services to government agencies can be competitive and subject to rapid change. However, given the specialized nature of our services and the programs we serve, the market is difficult for new, unknown competitors. The complex nature of competitive bidding and required investment in subject-matter expertise, repeatable processes and support infrastructure creates significant barriers to entry for potential new competitors unfamiliar with the nature of government procurement.

Our primary competitors in the Health Services Segment market in the United States are Affiliated Computer Services, a Xerox Company; Electronic Data Systems, an HP Company; and specialized private service providers. Our primary competitors in the Human Services Segment market include Serco, Atos Origin, Ingeus, other specialized consulting companies and non-profit organizations such as United Way, Goodwill and Catholic Charities. In the areas in which we compete, we consider ourselves to be the largest or second largest provider.

Business Growth Strategy

Our goal is to enable future growth by remaining a leading provider of operations program management and consulting services to government agencies. The key components of our business growth strategy include the following:

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·Pursue new domestic and international business opportunities and expand our customer base. With more than 35 years of business expertise in the government market, we continue to be a leader in developing innovative solutions to meet the evolving needs of government agencies. We seek to grow our domestic and international base businesses by leveraging our existing core capabilities, consistently delivering the required outcomes for governments to achieve program goals, and pursuing opportunities with new and current clients.

·Grow long-term, recurring revenue streams.  We seek to enter into long-term relationships with clients to meet their ongoing and long-term business objectives. As a result, long-term contracts (three to five years with additional option years) are often the preferred method of delivery for customers and are also beneficial to the Company.

·Pursue strategic acquisitions.  We will selectively identify and pursue strategic acquisitions. Acquisitions can provide us with a rapid, cost-effective method to enhance our services, obtain additional skill sets, expand our customer base, cross-sell additional services, enhance our technical capabilities, and establish or expand our geographic presence.

·Continue to optimize our current operations and drive innovation and quality to customers.  MAXIMUS continues to seek efficiencies and optimize operations in order to achieve sustainable, profitable growth. We will continue to drive improved business process managed services to clients to improve cost effectiveness, program efficiency and overall program scalability as governments deal with rising demand and increasing caseloads.

·Recruit and retain highly skilled professionals.  We continually strive to recruit motivated individuals including top managers from larger organizations, former government officials, and consultants experienced in our service areas. We believe we can continue to attract and retain experienced personnel by capitalizing on our single-market focus and our reputation as a premier government services provider.

·Focus on core health and human services business lines.  We have centered our core business offerings on delivering business process managed services to government health and human services agencies. Our sharpened focus and established presence positions us to benefit from Health Care Reform in the United States and welfare reform initiatives abroad.

See Exhibit 99.1 of this Annual Report on Form 10-K under the caption “Special Considerations and Risk Factors” for information on risks and uncertainties that could affect our business growth strategy.

Marketing and Sales

We generate new business opportunities by establishing and maintaining relationships with key government officials, policy makers and decision makers to understand the evolving needs of government agencies as they seek to optimize their programs. We have a team of business development professionals who ensure that we understand the needs, requirements, legislative initiatives and priorities of our current and prospective customers. In conjunction with our subject matter experts and marketing consultants, our business development professionals create and identify new business opportunities and ensure that we proactively introduce our solutions and services early in the procurement cycle. As part of the procurement, we respond to competitive RFPs through the government procurement process.

Legislative Initiatives

MAXIMUS actively monitors legislative initiatives and responds to opportunities as they develop. Over the past several years, legislative initiatives created new growth opportunities and potential markets for MAXIMUS. Legislation passed in the United States and in the United Kingdom has significant public policy implications for all levels of government and present viable business opportunities in the health and human services arena. MAXIMUS is well-positioned to meet the operations program management and consulting needs resulting from legislative actions and subsequent regulatory and program implementation efforts.

Some recent legislative initiatives that have created new growth opportunities for us in the government market include the following:

ACA. In March 2010, the United States enacted comprehensive health care reform, known as the Affordable Care Act (ACA). This law expands access to health coverage to more than 30 million Americans, protects consumer rights, controls health care costs, and improves the overall health care delivery system over the course of the next four years and beyond. Many components of the ACA will require states to pass legislation and create program regulations. The law presents several business opportunities for MAXIMUS to offer our expertise in the administration of public programs, including:

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·Establishment of Exchanges, insurance marketplaces where individuals and small businesses can buy affordable and qualified health benefit plans.

·Expansion of Medicaid where states will receive federal matching funds to cover more low-income individuals and families.

·Extension of CHIP through 2019 and the extension of funding through 2015, which is two additional years beyond the CHIPRA of 2009.

·Funding to promote the integration of state eligibility processing associated with health and human services entitlement programs.

·Development of consumer-friendly education and outreach materials, including easy-to-use websites, so beneficiaries with varying literacy levels can compare options and select the appropriate health insurance coverage.

·Funding for long-term care allowing states to offer home and community based services to elderly and disabled individuals through Medicaid rather than institutional care in nursing homes.

·Creation of Pre-Existing Condition Insurance Plans (PCIP) to provide health coverage to individuals who have been denied health insurance by private insurance companies because of a pre-existing condition, through high risk pools.

·Expansion of independent medical appeals services to provide consumer protection through an external review process and the option for individuals to appeal coverage determinations or claims to insurance companies.

·Implementation of eHealth requirements for a secure, confidential and electronic exchange of health information.

·Funding and coordination of state demonstration projects associated with maintaining or improving care, while reducing costs for the dual-eligible population.

Shift to Medicaid Managed Care.As Medicaid programs become larger, more complex and costly, states look to new models. Estimates from the Centers for Medicare and Medicaid Services (CMS) indicate that although the fee-for-service system covers less than half of the total Medicaid population, it accounts for more than 80% of all Medicaid spending. In response, several states have initiatives to reduce the current costs of Medicaid by moving beneficiaries from fixed fee for service models to managed care, which represents new growth opportunities for MAXIMUS.

CHIPRA. CHIPRA was signed into law on February 2, 2009, extending the previous SCHIP program. As part of the ACA, CHIP has been extended through 2019 and funding has been extended through 2015, which is two additional years beyond the original CHIPRA Act. By expanding state options to find and enroll eligible children through “express lane eligibility” and “auto enrollment,” CHIPRA has presented MAXIMUS with an opportunity to expand our partnerships with states for the administration of CHIP programs.

Work Programme in the United Kingdom. The Work Programme, part of the Coalition government’s debt reduction measures, is a government-sponsored welfare-to-work model that consolidates several existing employment programs into a single comprehensive back-to-work program in an effort to achieve higher quality, longer-term and sustainable employment outcomes for job seekers in the United Kingdom. The Work Programme presented new opportunities for MAXIMUS and the Company has been delivering employment services throughout Thames Valley, Hampshire and the Isle of Wight and West London since June 2011.

Employment Program of British Columbia. In 2009, the Province of British Columbia (BC) and the Government of Canada signed a Labour Market Development Agreement that delegates responsibility for delivery of employment and training programs from the federal to the provincial level. In response, the new Employment Program of BC was created to provide all British Columbians eligible for work a single point of entry to employment and labour market services. This program represents a shift in policy to a consolidation and integration of programs into a “one-stop” and “employment first” model with required contracted services that are responsive, inclusive, accessible and client-centered. This program presents the opportunity for MAXIMUS to expand its workforce services offerings to a new jurisdiction.

Deficit Reduction Act of 2005 (DRA). Enacted in the spring of 2006, the DRA reauthorized the TANF program of 1996 through 2010. A TANF block grant was signed as part of a continuing resolution that extends government funding of programs on a provisional basis pending approval of the fiscal 2012 budget. The DRA includes a number of key health and human service issues important to the Company’s core health and human service businesses in the United States. The DRA requires states to engage more TANF cases in productive activities to find employment in order to achieve self-sufficiency, as well as establish and maintain work participation rates and verification procedures. The DRA also provides states with additional flexibility to make reforms to their Medicaid programs.

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Backlog

At September 30, 2011, we estimated that we had approximately $2.9 billion of revenue in backlog. Backlog represents an estimate of the remaining future revenue from existing signed contracts and revenue from contracts that have been awarded, but not yet signed. Our backlog estimate includes revenue expected under the current terms of executed contracts and revenue from contracts in which the scope and duration of the services required are not definite but estimable (such as performance-based contracts), but does not assume any contract renewals.

Increases in backlog result from the awarding of new contracts or the extension or renewal of existing contracts and option periods. Reductions come from fulfilling contracts and early termination of contracts. Increases and decreases can follow from changes in estimates.

Our contracts typically contain provisions permitting government customers to terminate the contract on short notice, with or without cause. The backlog associated with our performance-based contracts is an estimate based upon management experience of case loads and similar transaction volume from which actual results may vary.

We believe that period-to-period backlog comparisons are difficult and do not necessarily accurately reflect future revenue we may receive. The actual timing of revenue receipts, if any, on projects included in backlog could change for any of the aforementioned reasons. The dollar amount by segment of our backlog as of September 30, 2011 and 2010 was as follows:

	As of September 30,
	2011		2010
	(In millions)
Health Services	$	1,505	$	1,515
Human Services	1,395			585
Total	$	2,900	$	2,100

The Company’s BPO businesses typically involve contracts covering a number of years. At September 30, 2011, the average weighted life of these contracts was in excess of 6.5 years, including options. Although the exercise of options is uncertain, we believe the incumbent contractor enjoys significant advantages. The longevity of these contracts assists management in predicting revenues, operating income and cash flows. The Company expects approximately 32% of the backlog balance to be recognized in fiscal 2012 and expects backlog, in addition to anticipated option period renewals, to represent 95% of estimated 2012 revenues.

Employees

As of September 30, 2011, we had 7,102 employees, consisting of 4,842 employees in the Health Services Segment, 2,105 employees in the Human Services Segment and 155 corporate administrative employees. Our success depends in large part on attracting, retaining and motivating talented, innovative and experienced professionals at all levels.

As of September 30, 2011, 390 of our employees in Canada were covered under three different collective bargaining agreements, each of which has different components and requirements. There are 378 employees covered by two collective bargaining agreements with the British Columbia Government and Services Employees’ Union and 12 employees covered by a collective bargaining agreement with the Professional Employees Association. These collective bargaining agreements expire on March 31, 2012.

As of September 30, 2011, 1,013 of our employees in Australia were covered under a Collective Agreement, which is similar in form to a collective bargaining agreement. The Collective Agreement is renewed annually.

None of our other employees are covered under any such agreement. We consider our relations with our employees to be good.

10

Other information

Our principal executive offices are located at 11419 Sunset Hills Road, Reston, Virginia, 20190. Our telephone number is 703-251-8500. Our Internet address is http://www.maximus.com. We make our website information available for information purposes only. It should not be relied upon for investment purposes, nor is it incorporated by reference into this Form 10-K.

We make our Annual Report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and the proxy statement for our annual shareholders’ meeting, as well as any amendments to those reports, available free of charge through our website as soon as reasonably practical after we file that material with, or furnish it to, the SEC. Our SEC filings may be accessed through the Investor Relations page of our website. These materials, as well as similar materials for other SEC registrants, may be obtained directly from the SEC through their website at http://www.sec.gov. This information may also be read and copied at the SEC’s Public Reference Room at 100 F Street NE, Washington, DC 20549. Information on the operation of the Public Reference Room may be obtained by calling the SEC at 1-800-SEC-0330.

Glossary

Key terms included in this section of our Annual Report on Form 10-K include the following:

ACA – The Affordable Care Act, also known as Health Reform

CHIP – Children’s Health Insurance Program

CHIPRA – Children’s Health Insurance Program Reauthorization Act

HIPAA – Health Information Portability and Accountability Act

TANF – Temporary Assistance to Needy Families

11

ITEM 1A.  Risk Factors.

Our operations are subject to many risks that could adversely affect our future financial condition and performance and, therefore, the market value of our securities. See Exhibit 99.1 of this Annual Report on Form 10-K under the caption “Special Considerations and Risk Factors” for information on risks and uncertainties that could affect our future financial condition and performance. The information in Exhibit 99.1 is incorporated by reference into this Item 1A.

ITEM 2.  Properties.

We own a 60,000 square foot office building in Reston, Virginia. We also lease offices for management and administrative functions in connection with the performance of our services. At September 30, 2011, we leased 66 offices in the United States totaling approximately 1,160,000 square feet. In three countries outside the United States, we leased 125 offices containing approximately 460,000 square feet. The lease terms vary from month-to-month to seven-year leases and are generally at market rates. In the event that a property is used for our services in the United States, we typically negotiate clauses to allow termination of the lease if the service contract is terminated by our customer. Such clauses are not standard in overseas leases.

We believe that our properties are maintained in good operating condition and are suitable and adequate for our purposes.

ITEM 3.  Legal Proceedings.

The Company is involved in various legal proceedings, including contract and employment claims, in the ordinary course of its business. The matters reported on below involve significant pending or potential claims against us.

In March 2009, a state Medicaid agency asserted a claim against MAXIMUS, related to a discontinued business line, in the amount of $2.3 million in connection with a contract MAXIMUS had through February 1, 2009 to provide Medicaid administrative claiming services to school districts in the state. MAXIMUS entered into separate agreements with the school districts under which MAXIMUS helped the districts prepare and submit claims to the state Medicaid agency which, in turn, submitted claims for reimbursement to the federal government. No legal action has been initiated. The state has asserted that its agreement with MAXIMUS requires the Company to reimburse the state for the amounts owed to the federal government. However, the Company’s agreements with the school districts require them to reimburse MAXIMUS for such payments and therefore MAXIMUS believes the school districts are responsible for any amounts disallowed by the state Medicaid agency or the federal government. Accordingly, the Company believes its exposure in this matter is limited to its fees associated with this work and that the school districts will be responsible for the remainder. MAXIMUS has exited the federal healthcare claiming business and no longer provides the services at issue in this matter.

In August 2010, the Company received a draft audit report prepared on behalf of one of its former SchoolMAX customers. The SchoolMAX business line was sold as part of the divestiture of the MAXIMUS Education Systems division in 2008. The draft audit report recommends a refund of approximately $11.6 million primarily arising out of the alleged failure of MAXIMUS and the buyer of the division to observe the most favored customer pricing term of the contract. MAXIMUS believes the audit report is incorrect and that no amounts are owed as a refund. In February 2011, the client sent a letter to MAXIMUS and the buyer of the business initiating the dispute resolution process under the contract. The client reiterated some of the audit issues previously identified and also raised a number of issues pertaining to services and products delivered under the contract. The client alleges total damages in excess of $30 million. MAXIMUS and the buyer plan to contest all of the client’s claims. The Company also believes that it is entitled to indemnification from the buyer of the business for claims pertaining to services and deliverables.

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PART II

ITEM 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.

Our common stock trades on the New York Stock Exchange under the symbol “MMS.” The following table sets forth, for the fiscal periods indicated, the range of high and low sales prices for our common stock and the cash dividends per share declared on the common stock.

On May 5, 2011, the Company’s Board of Directors declared a two-for-one stock split in the form of a dividend of one share for each outstanding share for shareholders of record on June 15, 2011. The additional shares were distributed on June 30, 2011. All share price and dividend amounts have been adjusted for the stock split.

	Price Range
	High		Low		Dividends
Year Ended September 30, 2011:
First Quarter	$	34.00	$	28.88	$	0.06
Second Quarter	40.62		31.25		0.075
Third Quarter	42.57		37.42		0.075
Fourth Quarter	42.77		31.23		0.09
Year Ended September 30, 2010:
First Quarter	$	25.64	$	21.70	$	0.06
Second Quarter	31.00		23.78		0.06
Third Quarter	32.60		28.50		0.06
Fourth Quarter	31.12		26.90		0.06

As of October 31, 2011, there were 57 holders of record of our outstanding common stock. The number of holders of record is not representative of the number of beneficial owners due to the fact that many shares are held by depositories, brokers, or nominees. We estimate there are approximately 11,577 beneficial owners of our common stock.

We expect to continue our policy of paying regular cash dividends, although there is no assurance as to future dividends. Future cash dividends, if any, will be paid at the discretion of our Board of Directors and will depend, among other things, upon our future operations and earnings, capital requirements and surplus, general financial condition, contractual restrictions and other factors our Board of Directors may deem relevant.

The following table sets forth the information required regarding repurchases of common stock that we made during the three months ended September 30, 2011:

Period	Total Number of Shares Purchased	Average Price Paid per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans (1)	Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plan (in thousands)
Jul. 1, 2011 — Jul. 31, 2011	150,000	$	40.04	150,000	$	109,456
Aug. 1, 2011 — Aug 31, 2011	506,200	37.66		506,200	$	91,506
Sep. 1, 2011 — Sep. 30, 2011	427,500	34.00		427,500	$	77,790
Total	1,083,700	$	36.54	1,083,700

(1)Under resolutions adopted in July 2008 and September 2010, the Board of Directors has authorized the repurchase, at management’s discretion, of up to an aggregate of $175.0 million of the Company’s common stock. The resolution also authorized the use of option exercise proceeds for the repurchase of the Company’s common stock. On November 8, 2011, the Board of Directors replaced the existing share repurchase program with a new program, which authorizes the Company to purchase, at management’s discretion, up to $125.0 million of its common stock.

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Stock Performance Graph

The following graph compares the cumulative total shareholder return on our common stock for the five-year period from September 30, 2006 to September 30, 2011, with the cumulative total return for the NYSE Stock Market (U.S. Companies) Index and a peer group comprising Accenture, CGI, Hewlett Packard, IBM and Xerox. The peer group companies represent a mix of information technology, outsourcing and management consultancy businesses and reflect a cross section of businesses against whom the Company competes for business and executive talent. The peer group is weighted by market capitalization. This graph assumes the investment of $100 on September 30, 2006 in our common stock, the NYSE Stock Market (U.S. Companies) Index, and our peer group and assumes dividends are reinvested.

Comparison of Five—Year Cumulative Total Returns

Performance Graph for

MAXIMUS, INC.

Notes:

A.The lines represent index levels derived from compounded daily returns that include all dividends.

B.The indexes are reweighted daily, using the market capitalization on the previous trading day.

C.If the monthly interval, based on the fiscal year-end, is not a trading day, the preceding trading day is used.

D.The index level for all series was set to $100.0 on 09/30/2006.

Prepared by Zacks Investment Research, Inc. Copyright 1960-2011 CRSP Center for Research in Security Prices, Graduate School of Business, University of Chicago. Used with permission. All rights reserved.

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ITEM 6.  Selected Financial Data.

We have derived the selected consolidated financial data presented below, as adjusted for discontinued operations, from our consolidated financial statements and the related notes. The revenue and operating results related to the acquisition of companies using the purchase accounting method are included from the respective acquisition dates. The selected financial data should be read in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” included as Item 7 of this Annual Report on Form 10-K and with the Consolidated Financial Statements and related Notes included as Item 8 of this Annual Report on Form 10-K. The historical results set forth in this Item 6 are not necessarily indicative of the results of operations to be expected in the future.

	Year Ended September 30,
	2011			2010		2009			2008			2007
	(In thousands, except per share data)
Statement of Operations Data:
Revenue	$	929,633		$	831,749	$	720,108		$	699,552		$	584,586
Legal and settlement recovery (expense), net (1)	808			5,351		4,271			(38,358		)	(44,438		)
Gain on sale of building (2)	—			—		—			3,938			—
Operating income (loss) from continuing operations	122,401			107,406		88,589			46,028			(7,146		)
Income (loss) from continuing operations	82,142			69,397		53,841			29,462			(10,954		)
Income (loss) from discontinued operations (3)	(974		)	1,012		(7,301		)	(22,785		)	2,699
Net income (loss) (4)	$	81,168		$	70,409	$	46,540		$	6,677		$	(8,255	)
Basic Earnings (loss) per share:
Income (loss) from continuing operations	$	2.39		$	1.99	$	1.53		$	0.77		$	(0.25	)
Income (loss) from discontinued operations	(0.03		)	0.03		(0.21		)	(0.59		)	0.06
Basic earnings (loss) per share	$	2.36		$	2.02	$	1.32		$	0.18		$	(0.19	)
Diluted Earnings (loss) per share:
Income (loss) from continuing operations	$	2.31		$	1.93	$	1.51		$	0.76		$	(0.25	)
Income (loss) from discontinued operations	(0.03		)	0.03		(0.21		)	(0.59		)	0.06
Diluted earnings (loss) per share	$	2.28		$	1.96	$	1.30		$	0.17		$	(0.19	)
Weighted average shares outstanding:
Basic	34,417			34,827		35,141			38,120			43,740
Diluted	35,531			35,930		35,773			38,610			43,740
Cash dividends per share of common stock	$	0.30		$	0.24	$	0.23		$	0.20		$	0.20

	At September 30,
	2011		2010		2009		2008		2007
	(In thousands)
Balance Sheet Data:
Cash, cash equivalents, and marketable securities	$	172,950	$	155,321	$	87,815	$	119,605	$	196,682
Working capital	227,383		191,461		164,646		149,966		267,145
Total assets	565,279		527,741		433,234		454,954		564,464
Long-term debt, including capital lease obligations	1,654		1,411		—		—		417
Total shareholders’ equity	374,457		338,789		297,128		275,706		409,400

(1)Legal and settlement recovery (expense), net consists of costs, net of reimbursed insurance claims, related to significant legal settlements and non-routine legal matters, including future probable legal costs estimated to be incurred in connection with those matters. Following a change in accounting standards, the incremental costs of acquisitions taking place after October 1, 2009, including legal fees, brokerage fees, and valuation reports, are also included in this balance. Legal expenses incurred in the ordinary course of business are included in selling, general and administrative expense. See “Note 17. Legal and Settlement Recovery, Net” to our consolidated financial statements for additional information.

(2)During the year ended September 30, 2008, the Company sold a 21,000 square foot administrative building in McLean, Virginia and recognized a pre-tax gain on the sale of $3.9 million. This gain has been classified as a gain on sale of building in the consolidated statement of operations.

(3)On September 30, 2010, the Company sold its ERP division for cash proceeds of $5.6 million, net of transaction costs of $0.7 million, and recognized a pre-tax loss on sale of less than $0.1 million. The Company previously recorded a pre-tax loss on sale of $1.3 million in fiscal 2009. In 2011 the Company resolved a dispute with the buyer regarding the purchase price adjustment clause in their contract and recorded a loss of $1.7 million. See “Note 21. Discontinued Operations” to our consolidated financial statements for additional information.

15

During the year ended September 30, 2008, the Company sold a number of divisions, including the Security Solutions, Justice Solutions, Education Systems and Asset Solutions divisions, as well as Unison MAXIMUS, Inc.

The results of these businesses have been shown as discontinued operations for all periods presented.

(4)Under new accounting guidance effective since October 1, 2007, the Company has accounted for uncertain tax positions by recognizing the financial statement effects of a tax position only when, based upon the technical merits, it is “more-likely-than-not” that the position will be sustained upon examination. See “Note 18. Income Taxes” to our consolidated financial statements.

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ITEM 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operation.

The following discussion and analysis of financial condition and results of operations is provided to enhance the understanding of, and should be read in conjunction with, our Consolidated Financial Statements and the related Notes.

Business Overview

We provide business process outsourcing services to government health and human services agencies under our mission of Helping Government Serve the People.®Our business is focused almost exclusively on administering government-sponsored programs such as Medicaid, CHIP, health care reform, welfare-to-work, Medicare, child support enforcement and other government programs. Founded in 1975, we are one of the largest pure-play health and human services administrative providers to governments in the United States, Australia, Canada and the United Kingdom. We use our expertise, experience and advanced technological solutions to help government agencies run efficient, cost-effective programs and to improve program accountability, while enhancing the quality of services provided to program beneficiaries.

During recent years, the Company has focused on its core health and human services, expanding these operations in the United States and internationally, while disposing of non-core businesses. This approach has resulted in the Company earning an increasing share of its revenues from overseas markets, up from 16% in 2008 to 32% in 2011. We believe that this focus, balanced by a risk-management structure, has enabled the Company to attain profitable growth in recent years. The Company believes that a combination of its record of results, robust financial performance and global experience leaves it well-positioned to capitalize on opportunities in its existing markets and elsewhere.

Industry considerations

Within the United States, the current economic environment facing state and local governments is extremely challenging. Not only are they experiencing fiscal challenges, but they are also facing increasing demand for critical services from the most vulnerable members of society. At the same time, states are generally required to balance their budgets each year. Since Medicaid accounts for a large portion of states’ budgets, many states have taken steps to control costs by increasing co-pays, reducing provider rates, modifying benefits and shifting more populations into Medicaid managed care. As more populations shift into managed care, demand for our administrative services and program volumes generally increase.

The situation for international governments is also challenging, with each of the areas in which MAXIMUS operates offering unique local issues in addition to general global economic factors. Both Australia and the United Kingdom have implemented austerity measures to deal with significant debt and commitments.

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Results of Operations

Consolidated

The following table sets forth, for the fiscal year ends indicated, selected statements of operations data:

	Year ended September 30,
	2011			2010			2009
	(dollars in thousands, except per share data)
Revenue	$	929,633		$	831,749		$	720,108
Gross profit	253,651			220,833			191,346
Selling, general and administrative expense	132,058			118,778			107,028
Selling, general and administrative expense as a percentage of revenue	14.2		%	14.3		%	14.9		%
Operating income excluding legal and settlement expense	121,593			102,055			84,318
Operating income excluding legal and settlement expense as a percentage of revenue	13.1		%	12.3		%	11.7		%
Legal and settlement recovery, net	808			5,351			4,271
Operating income from continuing operations	122,401			107,406			88,589
Operating margin from continuing operations	13.2		%	12.9		%	12.3		%
Interest and other income, net	3,495			916			145
Income from continuing operations before income taxes	125,896			108,322			88,734
Provision for income taxes	43,754			38,925			34,893
Tax rate	34.8		%	35.9		%	39.3		%
Income (loss) from discontinued operations, net of income taxes	(133		)	1,040			(5,734		)
Loss on disposal	(841		)	(28		)	(1,567		)
Net income	$	81,168		$	70,409		$	46,540
Basic Earnings per share:
Income from continuing operations	$	2.39		$	1.99		$	1.53
Income (loss) from discontinued operations	(0.03		)	0.03			(0.21		)
Basic earnings per share	$	2.36		$	2.02		$	1.32
Diluted Earnings per share:
Income from continuing operations	$	2.31		$	1.93		$	1.51
Income (loss) from discontinued operations	(0.03		)	0.03			(0.21		)
Diluted earnings per share	$	2.28		$	1.96		$	1.30

The following provides an overview of the significant elements of our Consolidated Statements of Operations. As each of our business segments have different factors driving revenue growth and profitability, the sections that follow cover these segments in greater detail.

We discuss constant currency revenue information to provide a framework for assessing how our business performed excluding the effect of foreign currency rate fluctuations. To provide this information, revenue from foreign operations is converted into United States dollars using average exchange rates from the previous fiscal year.

We discuss operating income from continuing operations excluding legal and settlement recoveries. Legal and settlement recoveries are typically driven by factors that are not consistent with other drivers of our business, and the timing and extent of both legal and settlement expenses and recoveries may have an unusual effect on our financial results. In the three years ended September 30, 2011, we have consistently recorded recoveries from insurance settlements and we believe that excluding these recoveries from operating expense provides a framework for assessing how the business performed excluding the effects of legal and settlement recoveries.

Constant currency revenue and operating income excluding legal and settlement recoveries are non-GAAP numbers. We believe that these numbers provide a useful basis for assessing the Company’s performance. The presentation of these non-GAAP numbers is not meant to be considered in isolation, or as an alternative to revenue growth or operating income as measures of performance.

In fiscal 2010, the Company acquired DeltaWare Systems, Inc. (DeltaWare). This acquisition was not material to revenue or operating income and substantially all growth in the two years ended September 30, 2011 has been organic.

18

Revenue increased 11.8% to $929.6 million for the year ended September 30, 2011, compared with the prior year. On a constant currency basis, growth would have been 8.4%. Both the Company’s Health Services and Human Services Segments contributed to this growth, with approximately half of the growth in each segment.

Revenue increased 15.5% to $831.7 million for the year ended September 30, 2010, compared with the prior year. On a constant currency basis, the revenue growth would have been 11.2%. The principal driver of growth was the Human Services Segment.

See information on the individual segments below for discussion of drivers.

Selling, general and administrative expense (SG&A) consists of costs related to general management, marketing and administration. These costs include salaries, benefits, bid and proposal efforts, travel, recruiting, continuing education, employee training, non-chargeable labor costs, facilities costs, printing, reproduction, communications, equipment depreciation, intangible amortization and legal expenses incurred in the ordinary course of business. SG&A as a percentage of revenue has been relatively consistent for each of the last three years. The Company believes some SG&A benefit is derived from economies of scale and that operating profit is a more meaningful metric for the business.

Operating income from continuing operations increased 14.0% to $122.4 million for the year ended September 30, 2011, compared to the prior year. Excluding the legal and settlement recoveries, growth would have been 19.1%. This growth was caused by growth in the business, increasing economies of scale and the benefits of favorable exchange rate fluctuations.

Operating income from continuing operations increased 21.2% in fiscal 2010 compared to fiscal 2009, from $88.6 million to $107.4 million. The increase of $18.8 million was been driven by growth in the business, the benefits of favorable exchange rates on foreign-sourced income, and increasing economies of scale in operating the business.

During fiscal years 2011, 2010 and 2009, the Company received net recoveries of legal and settlement expense of $0.8 million, $5.4 million, and $4.3 million, respectively. Net legal and settlement recoveries consist of costs, net of reimbursed insurance claims, related to significant legal settlements and non-routine legal matters, including future probable legal costs estimated to be incurred in connection with those matters. The incremental costs of acquisitions, including legal fees, brokerage fees, and valuation reports, are also included in this balance. Legal expenses incurred in the ordinary course of business are included in selling, general and administrative expense. During the year, the Company reversed a legal expense previously recognized in fiscal 2010 for a matter which concluded without liability to the Company. In the two years ended September 30, 2010 and 2009, the Company received insurance recoveries of $7.5 million and $6.3 million which related to a legal settlement entered into by the Company during fiscal year 2008. The following table sets forth the matters that represent legal and settlement recovery, net (dollars in thousands):

	Year ended September 30,
	2011		2010			2009
Insurance Recoveries	$	—	$	7,500		$	6,300
Other	808		(2,149		)	(2,029		)
Total	$	808	$	5,351		$	4,271

The increase in interest and other income between 2009 and 2011 is primarily attributable to increases in cash balance in jurisdictions which have high interest rates. At September 30, 2011, 60% of the Company’s cash is held in jurisdictions other than the United States, compared with 18% at September 30, 2008. The increase has been driven by strong cash flows in international businesses.

Provisions for income taxes from continuing operations were 34.8%, 35.9%, and 39.3% in 2011, 2010 and 2009, respectively. The principal reason for the decline in the tax rate reflects the increasing amount of profit being recorded in foreign jurisdictions where income tax rates are lower than those within the United States.

19

Health Services Segment

	Year ended September 30,
	2011			2010			2009
	(dollars in thousands)
Revenue	$	565,881		$	514,258		$	495,141
Gross profit	147,239			130,276			131,547
Operating income	74,715			64,725			72,874
Operating margin percentage	13.2		%	12.6		%	14.7		%

The Health Services Segment provides a variety of business process outsourcing and administrative support services, as well as consulting services for state, provincial and federal programs, such as Medicaid, CHIP, Medicare and the British Columbia Health Insurance Program.

In fiscal 2011, revenue increased 10.0% compared to fiscal 2010. The principal driver of this growth was the expansion of existing work, with contracts in Texas and British Columbia contributing over 70% of the increase. In Texas, the Company benefitted from increases in transaction-based activities as more Medicaid populations are shifted into managed care plans. In British Columbia, additional work is being driven by the modernization of a system linking all pharmacies across the Province. Further growth in revenue was generated by higher volumes in transaction-based work in the Company’s federal appeals practice. Operating margin has improved from 12.6% to 13.2%. This improvement was driven principally by the volume growth in the federal practice and the add-on work in British Columbia.

In fiscal 2010, revenue increased 3.9% compared to fiscal 2009 driven by the acquisition of DeltaWare in 2010, which accounted for 1.4% of this growth, with the rest of the growth attributable to new work. Operating margin in 2010 was lower compared to fiscal 2009, principally due to the timing on contract rebids and the expansion of lower-risk, cost-reimbursable programs, where margins are typically lower.

Human Services Segment

	Year ended September 30,
	2011			2010			2009
	(dollars in thousands)
Revenue	$	363,752		$	317,491		$	224,967
Gross profit	106,412			90,557			59,799
Operating income	46,822			39,490			12,357
Operating margin percentage	12.9		%	12.4		%	5.5		%

The Human Services Segment includes a variety of business process outsourcing, case management, job training and support services for programs such as welfare-to-work programs, child support enforcement, K-12 special education and other specialized consulting services.

Revenue increased 14.6% to $363.8 million in fiscal year 2011 compared to fiscal 2010. On a constant currency basis, the growth would have been 6.9%. Growth in the Human Services Segment was principally driven by our welfare-to-work businesses, particularly in Australia and the United Kingdom. The Australian business provided much of this growth driven by strong volumes and performance. Within the United Kingdom, we accelerated the recognition of deferred revenue as a result of the earlier end date of the Flexible New Deal which was offset by cost increases related to the start-up of the Work Programme contract. Operating margins improved compared to the prior year, principally due to increased contract performance in Australia and profit improvement on the Flexible New Deal contract in the United Kingdom. The Company also incurred $7.3 million of charges related to a fixed-price education contract in the United States, compared to a similar charge of $10.3 million in fiscal 2010. No further charges have been incurred by this project since the second quarter of fiscal 2011 and the contract is anticipated to be completed during the 2012 fiscal year.

Revenue increased 41.1% to $317.5 million in fiscal 2010 compared to fiscal 2009. The increase was primarily driven by program expansion in Australia (which commenced in the fourth quarter of fiscal 2009) and new work in the United Kingdom (which commenced in the first quarter fiscal 2010). Operating margin improvement in fiscal 2010 compared to fiscal 2009 was driven by margin improvement attributed to revenue growth in Australia and the United Kingdom, with the results tempered by cost growth on the fixed price education contract noted above.

20

Discontinued Operations

On September 30, 2010, the Company sold its ERP division for cash proceeds of $5.6 million, net of transaction costs of $0.7 million, and recognized a pre-tax loss on sale of less than $0.1 million. The Company previously recorded a pre-tax loss on sale of $1.3 million in fiscal 2009. In 2011, the Company resolved a dispute with the buyer regarding the purchase price adjustment clause in their contract and recorded a loss of $1.7 million.

The following table summarizes the operating results of the discontinued operations included in the Consolidated Statements of Operations (in thousands):

	Year Ended September 30,
	2011			2010			2009
Revenue	$	—		$	27,054		$	29,393
Income (loss) from operations before income taxes	$	(219	)	$	1,664		$	(9,478	)
Provision (benefit) for income taxes	(86		)	624			(3,744		)
Income (loss) from discontinued operations	$	(133	)	$	1,040		$	(5,734	)
Loss on disposal before income taxes	$	(1,390	)	$	(45	)	$	(686	)
Provision (benefit) for income taxes	(549		)	(17		)	881
Loss on disposal	$	(841	)	$	(28	)	$	(1,567	)
Income (loss) from discontinued operations	$	(974	)	$	1,012		$	(7,301	)

Liquidity and Capital Resources

In recent years, the Company has relied upon cash flows from operations to fund operations, capital expenditures, acquisitions, share repurchases and dividends. Both domestic and overseas locations have remained self-sufficient in funding operations and capital resources. The Company expects to be able to continue to fund operations and capital expenditures from operating cash flows. In prior periods, the Company has faced short-term payment delays from state customers, all of which were ultimately recovered. The Company believes its liquidity and capital positions are adequate to weather short-term payment delays. In the event of more protracted delays, the Company may be required to seek additional capital sources, amend payment terms or take other actions. Extended payment delays could adversely affect the Company’s cash flows, operations and profitability.

At September 30, 2011, the Company held $173 million in cash and cash equivalents. Approximately 60% of these funds are held in overseas locations and, accordingly, there may be adverse tax consequences on its use in the United States. In addition to these cash balances, the Company had access to an additional $24 million from a credit facility in the United States. These funds are available to cover short-term cash requirements and other potential capital outlays, including share repurchases and acquisitions. The Company has also utilized a $1.7 million interest-free loan from the Atlantic Innovation Fund of Canada. These funds must be used for certain investment projects within Prince Edward Island.

Our primary source of cash is revenues received from customers. Our collection of cash is driven by billing schedules and payment terms which can vary based upon a number of factors, including contract type. In certain contracts, particularly international welfare-to-work contracts, cash receipts are structured around our performance, which may take several quarters to be realized. In these cases, contracts will typically result in cash outflows over the early period of the contract and the ultimate cash flows of the contract will be subject to risk until the performance outcomes are known. Certain contracts require significant financial outlay in terms of capital assets and in reimbursable start-up costs. These expenditures result in our use of cash which may be reimbursed during the set-up phase or over the life of the contract. Related revenue may also be deferred during the set-up phase. At September 30, 2011, management considered that the net book value of all capital assets, including deferred contract costs, was less than the expected future cash flows related to these assets.

21

The following table provides a summary of our cash flow information for the years ended September 30, 2011, 2010, and 2009:

	Year ended September 30,
	2011			2010			2009
	(dollars in thousands)
Net cash provided by (used in):
Operating activities—continuing operations	$	97,585		$	140,971		$	32,534
Operating activities—discontinued operations	(725		)	(2,530		)	(1,901		)
Investing activities—continuing operations	(26,898		)	(32,395		)	(26,946		)
Investing activities—discontinued operations	—			—			(90		)
Financing activities—continuing operations	(50,587		)	(42,402		)	(35,574		)
Effect of exchange rates on cash and cash equivalents	(1,746		)	3,862			187
Net increase (decrease) in cash and cash equivalents	$	17,629		$	67,506		$	(31,790	)

Cash provided by operating activities from continuing operations was $97.6 million in fiscal 2011, a decline of $43.4 million compared to fiscal 2010. The principal driver for this decline was the cash flows associated with the United Kingdom’s Flexible New Deal program, which provided significant up-front funds during fiscal 2010, resulting in a larger deferred revenue balance. In the United Kingdom, we received $22.7 million of cash in excess of revenues in fiscal 2010 and recognized revenues in excess of cash receipts of $9.0 million in fiscal 2011, a net change in deferred revenue of $31.7 million. The United Kingdom contract was the largest driver of changes in deferred revenue. Fiscal 2011 cash flows were also adversely affected by the timing of tax payments, with payments in excess of expense of $8.4 million, resulting in prepaid income taxes. These declines were offset by an increase in net income of $10.8 million.

                Cash provided by operating activities from continuing operations was $141.0 million in fiscal 2010, an increase of $108.4 million compared to fiscal 2009. Principal drivers for this increase were an increase in net income of $23.9 million; favorable payment terms on certain contracts, principally the United Kingdom Flexible New Deal, resulting in significant deferred revenue of $25.5 million; timing on cash collections of receivables of $22.2 million; and a non-recurring payment of $40 million made in conjunction with the legal settlement with TX HHSC and Accenture in December 2008, offset by $18.8 million of insurance recoveries. The legal settlement was recorded as an expense in fiscal 2008 but not paid until fiscal 2009.

Cash provided by operating activities from discontinued operations relates to the Company’s ERP division, which was disposed of at September 30, 2010. Payments made in fiscal 2011 principally relate to the settlement of payroll and other liabilities that remained with the Company at the date of disposal.

Cash used in investing activities was $26.9 million in fiscal 2011, compared with $32.4 million in fiscal 2010. The decline of $5.5 million is principally caused by a $11.0 million decline in payments to acquire businesses, notably DeltaWare. In fiscal 2010, the Company paid $12.0 million for DeltaWare and other businesses; in fiscal 2011, a single payment of $1.0 million was made to the previous owners of DeltaWare related to the achievement of an earn-out. The balance of the difference was caused by $3.5 million additional capital expenditure in the 2011 fiscal year principally in the United States and British Columbia, and a $1.7 million receipt from the sale of the ERP business in fiscal 2010.

Cash used in investing activities from continuing operations was $32.4 million in fiscal 2010, compared with $26.9 million in 2009. The increase of $5.5 million was principally driven by (1) $12 million of acquisition payments related to DeltaWare and other acquisitions in 2010, compared with $0.4  million in 2009, offset by (2) declines in overall capital spending of approximately $4.0  million following significant build out for contract expansions in Australia and the United Kingdom, as well as the completion of an Enterprise Resource Planning system for internal use in 2009, and (3) $1.7 million of cash received from the sale of the Company’s ERP division in 2010, compared with cash payments of $1.6  million related to other disposals in 2009.

22

Cash used in financing activities from continuing operations was $50.6 million, $42.4 million, and $35.6 million in fiscal years 2011, 2010 and 2009, respectively. These cash flows were principally driven by repurchases of common stock of $56.5 million, $40.2 million and $30.0 million in 2011, 2010 and 2009, respectively. The Company also paid $10.3 million, $8.4 million and $8.1 million in dividends in 2011, 2010 and 2009, respectively, with the increases driven by changes in the dividend per share amount. The most recent fiscal year also benefitted from significant exercises of stock options and the vesting of restricted stock units at fair values in excess of their grant date values, which results in a tax benefit. The increases in the 2011 fiscal year were driven by increases in our share price and the imminent expiry of many of our stock awards.

The detrimental effect of exchange rates of cash and cash equivalents of $1.7 million in the 2011 fiscal year reflects the strengthening of the United States Dollar and increases in our overseas cash balances, notably in Australia.

To supplement our statements of cash flows presented on a GAAP basis, we use the non-GAAP measure of free cash flows from continuing operations to analyze the funds generated from operations. We believe free cash flow from continuing operations is a useful basis for comparing our performance with our competitors. The presentation of non-GAAP free cash flows from continuing operations is not meant to be considered in isolation, or as an alternative to net income as an indicator of performance, or as an alternative to cash flows from operating activities as a measure of liquidity. We calculate free cash flow from continuing operations as follows:

	Year ended September 30,
	2011			2010			2009
	(dollars in thousands)
Cash provided by operating activities — continuing operations	$	97,585		$	140,971		$	32,534
Purchases of property and equipment	(18,506		)	(13,936		)	(19,694		)
Capitalized software costs	(7,608		)	(8,672		)	(6,888		)
Free cash flow from continuing operations	$	71,471		$	118,363		$	5,952

Repurchases of the Company’s common stock

Under resolutions adopted in July 2008 and September 2010, the Board of Directors has authorized the repurchase, at management’s discretion, of up to an aggregate of $175.0 million of the Company’s common stock. The resolutions also authorize the use of option exercise proceeds for the repurchase of the Company’s common stock. During the years ended September 30, 2011, 2010 and 2009, the Company has repurchased 1,597,458, 1,501,528 and 1,855,380 common shares at a cost of $57.5 million, $40.2 million and $30.0 million, respectively. As of November 14, 2011, the Company had repurchased an additional 236,700 shares at a cost of $8.8 million during the first quarter of fiscal 2012. On November 8, 2011, the Board of Directors replaced the existing share repurchase program with a new program, which authorizes the Company to purchase, at management’s discretion, up to $125.0 million of its common stock.

Letters of Credit and Performance Bonds

Certain contracts require us to provide a letter of credit or a surety bond as a guarantee of performance. At September 30, 2011, the Company had letters of credit totaling $12.0 million and performance bond commitments totaling $16.9 million. These letters of credit and performance bonds are typically renewed annually and remain in place until the contractual obligations have been satisfied. Although the triggering events vary from contract to contract, in general, we would only be liable for the amount of these guarantees in the event of default in our performance of our obligations under each contract, the probability of which we believe is remote.

Dividend

On October 7, 2011, the Company’s Board of Directors declared a quarterly cash dividend of $0.09 for each share of the Company’s common stock outstanding. The dividend will be paid on November 30, 2011 to shareholders of record on November 15, 2011. Based on the number of shares outstanding, the payment will be approximately $3.0 million.

23

Obligations and Commitments

The following table summarizes our contractual obligations at September 30, 2011 that require the Company to make future cash payments (in thousands):

	Payments due by period
Contractual Obligations	Total		Less than 1 year		1-3 years		3-5 years		More than 5 years
	(Dollars in thousands)
Operating leases	$	101,690	$	30,142	$	43,422	$	20,730	$	7,396
Long-term debt	1,696		42		339		339		976
Acquisition-related contingent consideration (1)	2,228		1,840		388		—		—
Deferred compensation plan liabilities (2)	10,386		1,503		692		356		7,835
Total (3)	$	116,000	$	33,527	$	44,841	$	21,425	$	16,207

(1)Acquisition related contingent liabilities are based upon the achievement of profitability and sales targets. The fair value was determined based on a probability-weighted approach derived from management’s estimates. The timing and amount of these contingent payments are based upon our current assessment of the fair value of the liability. See “Note 10. Fair Value Measurements.”

(2)Deferred compensation plan liabilities are typically payable at times elected by the employee at the time of deferral. However, early withdrawal is permitted for certain conditions, including employee hardship or termination, which may accelerate the payment of these liabilities.

(3)Due to the uncertainty with respect to the timing of future cash flows associated with the Company’s unrecognized income tax benefits at September 30, 2011, we are unable to reasonably estimate settlements with taxing authorities. The above Contractual Obligations table does not reflect unrecognized income tax benefits of approximately $1.5 million, of which approximately $0.3 million is related interest and penalties. See “Note 18. Income Taxes” of the Consolidated Financial Statements for a further discussion on income taxes.

Off-balance Sheet Arrangements

                We do not have material off-balance sheet risk or exposure to liabilities that are not recorded or disclosed in our financial statements. While we have significant operating lease commitments for office space, those commitments are generally tied to the period of performance under related contracts. Additionally, although on certain contracts we are bound by performance bond commitments and standby letters of credit, we have not had any defaults resulting in draws on performance bonds. Also, we do not speculate in derivative transactions.

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Effects of Inflation

As measured by revenue, approximately 28% of our business is conducted under cost-reimbursable contracts which adjust revenue to cover costs increased by inflation. Approximately 4% of the business is time-and-material contracts where labor rates are often fixed for several years. We generally have been able to price these contracts in a manner that accommodates the rates of inflation experienced in recent years. The remaining portions of our contracts are fixed-price and performance-based and are typically priced to account for the likely inflation from period to period to mitigate the risk of our business being adversely affected by inflation.

Critical Accounting Policies and Estimates

Our discussion and analysis of financial condition and results of operations are based on our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent liabilities and the reported amounts of revenue and expenses. On an ongoing basis, we evaluate our estimates including those related to revenue recognition and cost estimation on certain contracts, the realizability of goodwill, and amounts related to income taxes, certain accrued liabilities and contingencies and litigation. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Actual results could differ from those estimates.

We believe that our critical accounting policies are as follows:

Revenue Recognition. Revenue is generated from contracts with various pricing arrangements, including: (1) fixed-price; (2) performance-based criteria; (3) costs incurred plus a negotiated fee (“cost-plus”); and (4) time-and-materials. Also, some contracts contain “not-to-exceed” provisions. Of the contracts with “not-to-exceed” provisions, to the extent we estimate we will exceed the contractual limits, we treat these contracts as fixed price. For fiscal 2011, revenue from performance-based contracts was approximately 50% of total revenue; revenue from cost-plus contracts was approximately 24% of total revenue; revenue from fixed-price contracts was approximately 22% of total revenue; and revenue from time-and-materials contracts was approximately 4% of total revenue. A majority of the contracts with state and local government agencies have been fixed-price and performance-based, and our contracts with the federal government generally have been cost-plus. Fixed-price and performance-based contracts generally offer higher margins but typically involve more risk than cost-plus or time-and-materials reimbursement contracts.

We recognize revenue on general service arrangements as work is performed and amounts are earned. We consider amounts to be earned once evidence of an arrangement has been obtained, services are delivered, fees are fixed or determinable, and collectability is reasonably assured.

We recognize revenue on performance-based contracts when earned, which generally occurs when amounts are billable to customers. For certain contracts, this may result in revenue being recognized in irregular increments.

Revenue on cost-plus contracts is recognized based on costs incurred plus an estimate of the negotiated fee earned. Revenue on time-and-materials contracts is recognized based on hours worked and expenses incurred.

We recognize revenue on fixed-price contracts when earned, as services are provided.

For certain fixed-price contracts, primarily systems design, development and implementation, we recognize revenue based on costs incurred using estimates of total expected contract revenue and costs to be incurred. The cumulative impact of any revisions in estimated revenue and costs is recognized in the period in which the facts that give rise to the revision become known. Provisions for estimated losses on incomplete contracts are provided for in full in the period in which such losses become known. This policy may result in revenues being recognized at different points from amounts being billable.

For other fixed-price contracts, revenue is recognized on a straight-line basis unless evidence suggests that revenue is earned or obligations are fulfilled in a different pattern. With fixed-price contracts, we are subject to the risk of potential cost overruns. Costs related to contracts may be incurred in periods prior to recognizing revenue. These costs are generally expensed. However, certain direct and incremental set-up costs may be deferred until services are provided and revenue begins to be recognized, when such costs are recoverable from a contractual arrangement. Set-up costs are costs related to activities that enable us to provide contractual services to a client. The timing of expense recognition may result in irregular profit margins.

25

Where contracts have multiple deliverables, we evaluate these deliverables at the inception of each contract and as each item is delivered. As part of this evaluation, we consider whether a delivered item has value to a customer on a stand-alone basis and whether the delivery of the undelivered items is considered probable and substantially within our control, if a general right of return exists. Where deliverables, or groups of deliverables, have both of these characteristics, we treat each deliverable item as a separate unit of accounting, allocate a fair value to each deliverable and apply the relevant revenue recognition guidance to each deliverable. For transactions entered into prior to October 1, 2010, the ability to isolate deliverables as separate units of accounting also required objective and reliable evidence of the fair market value of the undelivered items. This change in accounting rules did not have a material effect on the Company’s business.

Impairment of Goodwill.  Goodwill is typically obtained by the Company as a result of business combinations. Goodwill represents the difference between the consideration paid in acquiring the business and the fair value of the identifiable net assets acquired.

Goodwill is not amortized but is subject to impairment testing on an annual basis, or more frequently if impairment indicators arise. Impairment testing is performed at the reporting unit level. Performing the goodwill impairment test requires judgment, including how we define reporting units and determine their fair value. A reporting unit is the operating segment, or a business one level below that operating segment (the component level) if discrete financial information is prepared and reviewed regularly by segment management. However, components are aggregated if they have similar economic characteristics. We recognize an impairment charge for any amount by which the carrying amount of a reporting unit’s goodwill exceeds its fair value. We use discounted cash flows to establish fair values. When available and as appropriate, we use comparative market multiples to corroborate the discounted cash flow results. When a portion of a reporting unit is disposed of, goodwill is allocated using the relative fair value method for purposes of calculating the gain or loss on disposal. In addition, a goodwill impairment test is performed for the remaining portion of the reporting unit.

The Company performs its annual impairment test as of July 1 of each year. At July 1, 2011, the Company performed the annual impairment test and determined that there had been no impairment of goodwill.

Changes in estimates and assumptions we make in conducting our goodwill impairment assessment could affect the estimated future fair value of one or more of our reporting units and could result in a goodwill impairment in the future. However, a 25% decline in the estimated fair value of any of our reporting units at July 1, 2011 would not have resulted in a goodwill impairment charge.

Long-Lived Assets (Excluding Goodwill) In addition to goodwill, the Company’s assets include property and equipment, internal-use capitalized software, intangible assets related to acquisitions and deferred contract costs, being the contractually recoverable costs related to direct set-up costs at the establishment of a contract. These assets are expensed over the period which we believe to represent their useful economic life. We review these assets whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. Our review would typically be based upon the projection of undiscounted future operating cash flows related to the particular asset or asset group. To the extent that such projections indicate that future undiscounted cash flows are not sufficient to cover the carrying amount, we recognize a non-cash impairment charge to reduce the carrying amount to equal future discounted cash flows.

Allowance for Doubtful Accounts.  We maintain an allowance for doubtful accounts at an amount we estimate to be sufficient to cover the risk of collecting less than full payment on our receivables. On a regular basis we re-evaluate our client receivables, especially receivables that are past due, and reassess our allowance for doubtful accounts based on specific client collection issues. If our clients were to express dissatisfaction with the services we have provided, additional allowances may be required.

Contingencies.  From time to time, we are involved in legal proceedings, including contract and employment claims, in the ordinary course of business. We assess the likelihood of any adverse judgments or outcomes to these contingencies as well as potential ranges of probable losses and establish reserves accordingly. The amount of reserves required may change in future periods due to new developments in each matter or changes in approach to a matter such as a change in settlement strategy.

26

Income Taxes.  To record income tax expense, we are required to estimate our income taxes in each of the jurisdictions in which we operate. In addition, income tax expense at interim reporting dates requires us to estimate our expected effective tax rate for the entire year. This process involves estimating our actual current tax liability together with assessing temporary differences that result in deferred tax assets and liabilities and expected future tax rates. Circumstances that could cause our estimates of income tax expense to change include: the impact of information that subsequently becomes available as we prepare our tax returns; revision to tax positions taken as a result of further analysis and consultation; changes in the geographic mix of our business; the actual level of pre-tax income; changes in tax rules, regulations and rates; and changes mandated as a result of audits by taxing authorities.

We may also establish tax reserves when, despite our belief that our tax return positions are fully supportable, we believe that certain positions are subject to challenge and that we may not fully succeed. We adjust these reserves in light of changing facts, such as the progress of a tax audit, new case law or expiration of a statute of limitations.

The Company accounts for uncertain tax positions by recognizing the financial statement effects of a tax position only when, based upon the technical merits, it is “more-likely-than-not” that the position will be sustained upon examination.

ITEM 7A.  Quantitative and Qualitative Disclosures About Market Risk.

We believe that our exposure to market risk related to the effect of changes in interest rates, commodity prices and other market risks with regard to instruments entered into for trading or for other purposes is immaterial.

The Company is exposed to foreign exchange fluctuations in the Australian Dollar, the Canadian Dollar, and the British Pound. During the year ended September 30, 2011, the Company earned approximately 32% of revenues and 46% of operating income from foreign subsidiaries. At September 30, 2011, approximately 38% of the Company’s assets are held by foreign subsidiaries. The Company mitigates its foreign exchange risks through maintaining sufficient capital within its foreign subsidiaries to support the short-term and long-term capital requirements of these businesses. The Company’s foreign subsidiaries typically incur costs in the same currency as they earn revenues, thus limiting the Company’s exposure to unexpected expenditures. The operations of the U.S. business do not depend upon cash flows from foreign subsidiaries.

27

ITEM 8.  Financial Statements and Supplementary Data.

The following consolidated financial statements and supplementary data are included as part of this Annual Report on Form 10-K:

Report of Independent Registered Public Accounting Firm	29
Consolidated Statements of Operations for the years ended September 30, 2011, 2010 and 2009	30
Consolidated Balance Sheets as of September 30, 2011 and 2010	31
Consolidated Statements of Cash Flows for the years ended September 30, 2011, 2010 and 2009	32
Consolidated Statements of Changes in Shareholders’ Equity for the years ended September 30, 2011, 2010 and 2009	33
Notes to Consolidated Financial Statements	34

28

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Shareholders of MAXIMUS, Inc.

We have audited the accompanying consolidated balance sheets of MAXIMUS, Inc. as of September 30, 2011 and 2010, and the related consolidated statements of operations, shareholders’ equity, and cash flows for each of the three years in the period ended September 30, 2011.  These financial statements are the responsibility of the Company’s management.  Our responsibility is to express an opinion on these financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of MAXIMUS, Inc. at September 30, 2011 and 2010, and the consolidated results of its operations and its cash flows for each of the three years in the period ended September 30, 2011, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), MAXIMUS, Inc.’s internal control over financial reporting as of September 30, 2011, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated November 14, 2011, included in Item 9A, expressed an unqualified opinion thereon.

/s/Ernst & Young LLP

McLean, Virginia

November 14, 2011

29

MAXIMUS, Inc.

CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share data)

	Year ended September 30,
	2011			2010			2009
Revenue	$	929,633		$	831,749		$	720,108
Cost of revenue	675,982			610,916			528,762
Gross profit	253,651			220,833			191,346
Selling, general and administrative expenses	132,058			118,778			107,028
Legal and settlement recovery, net (Note 17)	808			5,351			4,271
Operating income from continuing operations	122,401			107,406			88,589
Interest and other income, net	3,495			916			145
Income from continuing operations before income taxes	125,896			108,322			88,734
Provision for income taxes	43,754			38,925			34,893
Income from continuing operations	82,142			69,397			53,841
Discontinued operations, net of income taxes:
Income (loss) from discontinued operations	(133		)	1,040			(5,734		)
Loss on disposal	(841		)	(28		)	(1,567		)
Income (loss) from discontinued operations	(974		)	1,012			(7,301		)
Net income	$	81,168		$	70,409		$	46,540
Basic earnings per share:
Income from continuing operations	$	2.39		$	1.99		$	1.53
Income (loss) from discontinued operations	(0.03		)	0.03			(0.21		)
Basic earnings per share	$	2.36		$	2.02		$	1.32
Diluted earnings per share:
Income from continuing operations	$	2.31		$	1.93		$	1.51
Income (loss) from discontinued operations	(0.03		)	0.03			(0.21		)
Diluted earnings per share	$	2.28		$	1.96		$	1.30
Dividends per share	$	0.30		$	0.24		$	0.23
Weighted average shares outstanding:
Basic	34,417			34,827			35,141
Diluted	35,531			35,930			35,773

See notes to consolidated financial statements.

30

MAXIMUS, Inc.

CONSOLIDATED BALANCE SHEETS

(In thousands)

	September 30,
	2011			2010
ASSETS
Current assets:
Cash and cash equivalents	$	172,950		$	155,321
Restricted cash	4,839			4,182
Accounts receivable—billed, net	146,900			136,260
Accounts receivable—unbilled	7,170			17,245
Prepaid income taxes	12,959			4,149
Deferred income taxes	19,256			13,290
Prepaid expenses and other current assets	27,202			25,702
Total current assets	391,276			356,149
Property and equipment, net	51,740			48,873
Capitalized software, net	26,616			24,715
Goodwill	71,323			71,251
Intangible assets, net	5,651			7,778
Deferred contract costs, net	8,020			6,708
Deferred income taxes	732			1,844
Deferred compensation plan assets	8,004			8,317
Other assets	1,917			2,106
Total assets	$	565,279		$	527,741
LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities:
Accounts payable	$	55,470		$	49,200
Accrued compensation and benefits	47,748			40,807
Deferred revenue	47,902			58,070
Current portion of long-term debt	42			—
Acquisition-related contingent consideration	1,840			923
Income taxes payable	5,104			7,120
Accrued liabilities	5,787			7,934
Liabilities of discontinued operations	—			634
Total current liabilities	163,893			164,688
Deferred revenue, less current portion	2,575			4,083
Long-term debt	1,654			1,411
Acquisition-related contingent consideration, less current portion	388			2,138
Income taxes payable, less current portion	1,484			1,793
Deferred income taxes	11,945			4,946
Deferred compensation plan liabilities, less current portion	8,883			9,893
Total liabilities	190,822			188,952
Commitments and contingencies (Notes 12 and 13)
Shareholders’ equity:
Common stock, no par value; 60,000 shares authorized; 56,018 and 54,975 shares issued and 33,793 and 34,348 outstanding at September 30, 2011 and September 30, 2010, at stated amount, respectively	377,579			352,696
Treasury stock, at cost; 22,225 and 20,627 shares at September 30, 2011 and September 30, 2010, respectively	(416,850		)	(359,366		)
Accumulated other comprehensive income	12,480			14,530
Retained earnings	401,248			330,929
Total shareholders’ equity	374,457			338,789
Total liabilities and shareholders’ equity	$	565,279		$	527,741

See notes to consolidated financial statements.

31

MAXIMUS, Inc.

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Dollars in thousands)

	Year ended September 30,
	2011			2010			2009
Cash flows from operating activities:
Net income	$	81,168		$	70,409		$	46,540
Adjustments to reconcile net income to net cash provided by operating activities:
(Income) loss from discontinued operations	974			(1,012		)	7,301
Depreciation and amortization	22,845			18,340			12,232
Deferred income taxes	1,758			(3,172		)	26,471
Gain on sale of fixed assets	—			—			(51		)
Deferred interest income on note receivable	—			263			376
Non-cash equity based compensation	9,485			7,918			7,307
Changes in assets and liabilities, net of effects of business combinations and divestitures:
Accounts receivable—billed	(11,584		)	38			(13,052		)
Accounts receivable—unbilled	10,068			2,415			(6,677		)
Prepaid expenses and other current assets	(2,573		)	(1,740		)	(11,801		)
Deferred contract costs	(1,309		)	1,541			(2,882		)
Accounts payable	7,312			(407		)	993
Accrued compensation and benefits	4,490			7,883			5,497
Deferred revenue	(11,779		)	31,294			5,820
Income taxes	(10,814		)	6,374			(20,503		)
Other assets and liabilities	(2,456		)	827			(25,037		)
Cash provided by operating activities—continuing operations	97,585			140,971			32,534
Cash used in operating activities—discontinued operations	(725		)	(2,530		)	(1,901		)
Cash provided by operating activities	96,860			138,441			30,633
Cash flows from investing activities:
Proceeds (payments) from sales of discontinued operations, net of transaction costs	—			1,700			(1,626		)
Acquisition of businesses, net of cash acquired	(1,021		)	(11,960		)	(406		)
Proceeds from note receivable	237			473			972
Purchases of property and equipment	(18,506		)	(13,936		)	(19,694		)
Capitalized software costs	(7,608		)	(8,672		)	(6,888		)
Proceeds from sale of equipment	—			—			696
Cash used in investing activities—continuing operations	(26,898		)	(32,395		)	(26,946		)
Cash used in investing activities—discontinued operations	—			—			(90		)
Cash used in investing activities	(26,898		)	(32,395		)	(27,036		)
Cash flows from financing activities:
Employee stock transactions	8,980			2,763			2,292
Tax benefit due to option exercises and restricted stock units vesting	6,996			2,901			651
Repurchases of common stock	(56,540		)	(40,217		)	(30,046		)
Repayment of long-term debt and capital lease obligations	—			(7		)	(417		)
Issuance of long-term debt	304			533			—
Cash dividends paid	(10,327		)	(8,375		)	(8,054		)
Cash used in financing activities	(50,587		)	(42,402		)	(35,574		)
Effect of exchange rate changes on cash	(1,746		)	3,862			187
Net increase (decrease) in cash and cash equivalents	17,629			67,506			(31,790		)
Cash and cash equivalents, beginning of period	155,321			87,815			119,605
Cash and cash equivalents, end of period	$	172,950		$	155,321		$	87,815

See notes to consolidated financial statements.

32

MAXIMUS, Inc.

CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY

(In thousands)

	Common Shares Outstanding		Common Stock		Accumulated Other Comprehensive Income			Retained Earnings			Treasury Stock			Total Shareholders’ Equity
Balance at September 30, 2008	36,605		$	328,323	$	5,536		$	230,950		$	(289,103	)	$	275,706
Net income	—		—		—			46,540			—			46,540
Foreign currency translation	—		—		2,732			—			—			2,732
Comprehensive income														49,272
Cash dividends	—		—		—			(8,054		)	—			(8,054		)
Dividends on RSUs	—		166		—			(166		)	—			—
Repurchases of common stock	(1,855	)	—		—			—			(30,046		)	(30,046		)
Employee stock transactions	448		2,292		—			—			—			2,292
Non-cash equity based compensation	—		7,307		—			—			—			7,307
Tax benefit due to option exercises	—		651		—			—			—			651
Balance at September 30, 2009	35,198		338,739		8,268			269,270			(319,149		)	297,128
Net income	—		—		—			70,409			—			70,409
Foreign currency translation	—		—		6,262			—			—			6,262
Comprehensive income														76,671
Cash dividends	—		—		—			(8,375		)	—			(8,375		)
Dividends on RSUs	—		375		—			(375		)	—			—
Repurchases of common stock	(1,502	)	—		—			—			(40,217		)	(40,217		)
Employee stock transactions	652		2,763		—			—			—			2,763
Non-cash equity based compensation	—		7,918		—			—			—			7,918
Tax benefit due to option exercises	—		2,901		—			—			—			2,901
Balance at September 30, 2010	34,348		352,696		14,530			330,929			(359,366		)	338,789
Net income	—		—		—			81,168			—			81,168
Foreign currency translation	—		—		(2,050		)	—			—			(2,050		)
Comprehensive income														79,118
Cash dividends	—		—		—			(10,327		)	—			(10,327		)
Dividends on RSUs	—		522		—			(522		)	—			—
Repurchases of common stock	(1,597	)	—		—			—			(57,484		)	(57,484		)
Employee stock transactions	1,042		7,880		—			—			—			7,880
Non-cash equity based compensation	—		9,485		—			—			—			9,485
Tax benefit due to option exercises	—		6,996		—			—			—			6,996
Balance at September 30, 2011	33,793		$	377,579	$	12,480		$	401,248		$	(416,850	)	$	374,457

See notes to consolidated financial statements.

33

MAXIMUS, Inc.

Notes to Consolidated Financial Statements

For the years ended September 30, 2011, 2010 and 2009

1. Business and Summary of Significant Accounting Policies

(a) Description of Business

MAXIMUS, Inc. (the “Company” or “we”) provides business process outsourcing services to government health and human services agencies in the United States and to foreign governments. The Company conducts its operations through two business segments: Health Services and Human Services. The Health Services Segment provides a variety of business process managed services and administrative support services for state, federal, national and local government programs, including Medicaid, CHIP, Health Care Reform, Medicare and Health Insurance BC (British Columbia). The Human Services Segment provides a variety of administrative support and case management services for federal, national, state and county human services agencies including welfare-to-work programs, child support enforcement, higher education services and K-12 special education services.

Other than disclosed in Note 21, the Notes to Consolidated Financial Statements reflect operating results from continuing operations.

The Company operates predominantly in the United States. Revenue from foreign-based projects and offices was 32%, 27%, and 17% of total revenue for the years ended September 30, 2011, 2010 and 2009, respectively.

(b) Principles of Consolidation

The consolidated financial statements include the accounts of MAXIMUS, Inc. and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

(c) Stock Split

On May 5, 2011, the Company’s Board of Directors declared a two-for-one stock split in the form of a dividend of one share for each outstanding share for shareholders of record on June 15, 2011. The additional shares were distributed on June 30, 2011. This did not change the proportionate interests that stockholders maintained in the Company. All common stock and per share amounts in these financial statements have been adjusted for the stock split.

(d) Revenue Recognition

In fiscal 2011, approximately 55% of our total revenue was derived from state and local government agencies whose programs received significant federal funding; 32% from foreign customers; 9% from federal government agencies; and 4% from other sources, such as commercial customers. Revenue is generated from contracts with various pricing arrangements, including: (1) fixed-price; (2) performance-based criteria; (3) costs incurred plus a negotiated fee (“cost-plus”); and (4) time-and-materials. Also, some contracts contain “not-to-exceed” provisions. Of the contracts with “not-to-exceed” provisions, to the extent we estimate we will exceed the contractual limits, we treat these contracts as fixed-price. For fiscal 2011, revenue from performance-based contracts was approximately 50% of total revenue; revenue from cost-plus contracts was approximately 24% of total revenue; revenue from fixed-price contracts was approximately 22% of total revenue; and revenue from time-and-materials contracts was approximately 4% of total revenue. A majority of the contracts with state and local government agencies have been fixed-price and performance-based, and our contracts with the federal government generally have been cost-plus. Fixed-price and performance-based contracts generally offer higher margins but typically involve more risk than cost-plus or time-and-materials reimbursement contracts.

We recognize revenue on general service arrangements as work is performed and amounts are earned. We consider amounts to be earned once evidence of an arrangement has been obtained, services are delivered, fees are fixed or determinable, and collectability is reasonably assured.

We recognize revenue on performance-based contracts when earned, which generally occurs when amounts are billable to customers. For certain contracts, this may result in revenue being recognized in irregular increments.

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Revenue on cost-plus contracts is recognized based on costs incurred plus an estimate of the negotiated fee earned. Revenue on time and materials contracts is recognized based on hours worked and expenses incurred.

We recognize revenue on fixed-priced contracts when earned, as services are provided.

For certain fixed-price contracts, primarily systems design, development and implementation, we recognize revenue based on costs incurred using estimates of total expected contract revenue and costs to be incurred. The cumulative impact of any revisions in estimated revenue and costs is recognized in the period in which the facts that give rise to the revision become known. Provisions for estimated losses on incomplete contracts are provided for in full in the period in which such losses become known. This policy may result in revenues being recognized at different points from amounts being billable.

For other fixed-price contracts, revenue is recognized on a straight-line basis unless evidence suggests that revenue is earned or obligations are fulfilled in a different pattern. With fixed-price contracts, we are subject to the risk of potential cost overruns. Costs related to contracts may be incurred in periods prior to recognizing revenue. These costs are generally expensed. However, certain direct and incremental set-up costs may be deferred until services are provided and revenue begins to be recognized, when such costs are recoverable from a contractual arrangement. Set-up costs are costs related to activities that enable us to provide contractual services to a client. The timing of expense recognition may result in irregular profit margins.

Where contracts have multiple deliverables, we evaluate these deliverables at the inception of each contract and as each item is delivered. As part of this evaluation, we consider whether a delivered item has value to a customer on a stand-alone basis and whether the delivery of the undelivered items is considered probable and substantially within our control, if a general right of return exists. Where deliverables, or groups of deliverables, have both of these characteristics, we treat each deliverable item as a separate unit of accounting, allocate a relative fair value to each deliverable and apply the relevant revenue recognition guidance to each deliverable. For transactions entered into prior to October 1, 2010, the ability to isolate deliverables as separate units of accounting also required objective and reliable evidence of the fair market value of the undelivered items. This change in accounting rules did not have a material effect on the Company’s business.

Sales and purchases in jurisdictions subject to indirect taxes, such as value added tax, are recorded net of tax collected and paid.

(e) Cash and Cash Equivalents

The Company considers all highly liquid investments with an original maturity of three months or less when purchased to be cash equivalents. Cash equivalents are valued at cost, which approximates market.

(f) Restricted Cash

Restricted cash represents amounts held as collateral for lease, credit card and letter of credit arrangements.

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(g) Accounts Receivable and Allowance for Doubtful Accounts

Accounts receivable are recorded at their face amount less an allowance for doubtful accounts. We maintain an allowance for doubtful accounts at an amount we estimate to be sufficient to cover the risk of collecting less than full payment on our receivables. On a regular basis we re-evaluate our client receivables, especially receivables that are past due, and reassess our allowance for doubtful accounts based on specific client collection issues.

(h) Property and Equipment

Property and equipment is stated at cost and depreciated using the straight-line method based on estimated useful lives not to exceed 39.5 years for the Company’s buildings and between three and seven years for office furniture and equipment. Leasehold improvements are amortized over their useful life or the remaining term of the lease, whichever is shorter.

(i) Software Development Costs

All of the software development costs included within continuing operations relate to software which is intended for the Company’s internal use. Direct costs of time and material incurred for the development of application software for internal use are capitalized and amortized using the straight-line method over the estimated useful life of the software, ranging from three to eight years.

(j) Deferred Contract Costs

Deferred contract costs consist of contractually recoverable direct set-up costs relating to long-term service contracts in progress. These costs include direct and incremental costs incurred prior to the commencement of us providing service to enable us to provide the contracted services to our customer. Such costs are expensed over the period services are provided under the long-term service contract. We review deferred contract costs for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. Our review is based on our projection of the undiscounted future operating cash flows of the related customer project. To the extent such projections indicate that future undiscounted cash flows are not sufficient to recover the carrying amount, we recognize a non-cash impairment charge to reduce the carrying amount to equal projected future discounted cash flows. No impairment charges were recorded in the three years ending September 30, 2011.

(k) Goodwill and Intangible Assets

Goodwill is typically obtained by the Company as a result of business combinations. Goodwill represents the difference between the consideration paid in acquiring the business and the fair value of the identifiable net assets acquired.

Goodwill is not amortized but is subject to impairment testing on an annual basis, or more frequently if impairment indicators arise. Impairment testing is performed at the reporting unit level. A reporting unit is the operating segment, or a business one level below that operating segment (the component level) if discrete financial information is prepared and reviewed regularly by segment management. However, components are aggregated if they have similar economic characteristics. We recognize an impairment charge for any amount by which the carrying amount of a reporting unit’s goodwill exceeds its fair value. We use discounted cash flows to establish fair values. When available and as appropriate, we use comparative market multiples to corroborate the discounted cash flow results. When a portion of a reporting unit is disposed of, goodwill is allocated using the relative fair value method for purposes of calculating the gain or loss on disposal. In addition, a goodwill impairment test is performed for the remaining portion of the reporting unit.

The Company performs its annual impairment test as of July 1 of each year. At July 1, 2011, the Company performed the annual impairment test and determined that there had been no impairment of goodwill.

Intangible assets from acquisitions, which consist primarily of customer contracts and relationships, technology-based intangibles and non-competition agreements, are amortized using the straight-line method over one to ten years, based on their estimated useful lives.

(l) Long-Lived Assets (excluding Goodwill)

The Company reviews long-lived assets for impairment whenever events or circumstances indicate that the carrying amount of an asset may not be fully recoverable. An impairment loss is recognized if the sum of the long-term undiscounted cash flows is less than the carrying amount of the long-lived assets being evaluated and a determination is made that the fair value of the asset is less than its book value. Any write-downs are treated as permanent reductions in the carrying amount of the assets. The Company believes that the carrying values of its assets as of September 30, 2011 are fully realizable.

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(m) Legal and Settlement Recovery, Net

Legal and settlement recovery, net consists of costs, net of reimbursed insurance claims, related to significant legal settlements and non-routine legal matters, including future probable legal costs estimated to be incurred in connection with those matters. The incremental costs of acquisitions, including legal fees, brokerage fees, and valuation reports, are also included in this balance. Legal expenses incurred in the ordinary course of business are included in selling, general and administrative expense.

(n) Income Taxes

Deferred tax liabilities and assets are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted rates expected to be in effect during the year in which the differences reverse. The effect on deferred tax assets and liabilities due to a change in tax rates is recognized in income tax expense in the period that includes the enactment date. A tax benefit or expense is recognized for the net change in the deferred tax asset or liability during the year and the current tax liability for the year. We evaluate the realizability of our net operating loss carryforwards, which requires us to make certain estimates relating to the future operating results and cash flows to assess the valuation of the related deferred tax assets.

The Company accounts for uncertain tax positions by recognizing the financial statement effects of a tax position only when, based upon the technical merits, it is “more-likely-than-not” that the position will be sustained upon examination.

(o) Comprehensive Income

Comprehensive income includes changes in the balances of the items that are reported directly as separate components of shareholder’s equity. Comprehensive income includes net income plus changes in cumulative foreign currency translation adjustments.

(p) Foreign Currency

For all foreign operations, the functional currency is the local currency. The assets and liabilities of foreign operations are translated into U.S. dollars at period-end exchange rates, and revenue and expenses are translated at average exchange rates for the year. The resulting cumulative translation adjustment is included in accumulated other comprehensive income on the consolidated balance sheet. Gains and losses from foreign currency transactions are included in interest and other income and are typically immaterial.

(q) Earnings Per Share

The Company presents both basic and diluted earnings per share on the face of the Consolidated Statements of Operations.

Basic earnings per share exclude dilution and are computed by dividing net income by the weighted average number of common shares outstanding for the period.

Diluted earnings per share reflect potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock. Diluted earnings per share include the incremental effect of stock options and restricted stock units calculated using the treasury stock method.

(r) Use of Estimates

The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities, and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates. Significant estimates used by the Company include estimates of profits or loss on contracts in process, estimates of collectability of receivables, evaluation of asset impairment, accrual of estimated liabilities, and valuation of acquisition-related contingent consideration liabilities.

(s) Contingencies

From time to time, we are involved in legal proceedings, including contract and employment claims, in the ordinary course of business. We assess the likelihood of any adverse judgments or outcomes to these contingencies as well as potential ranges of probable losses and establish reserves accordingly. The amount of reserves required may change in future periods due to new developments in each matter or changes in approach to a matter such as a change in settlement strategy.

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2. Business Segments

The results of the segments for the three years ended September 30, 2011, as well as information related to their asset base, are shown below (in thousands):

	Year ended September 30,
	2011			2010			2009
Revenue:
Health Services	$	565,881		$	514,258		$	495,141
Human Services	363,752			317,491			224,967
Total	$	929,633		$	831,749		$	720,108
Gross Profit:
Health services	$	147,239		$	130,276		$	131,547
Human Services	106,412			90,557			59,799
Total	$	253,651		$	220,833		$	191,346
Selling, General and Administrative expense:
Health Services	$	72,524		$	65,551		$	58,673
Human Services	59,590			51,067			47,442
Corporate / Other	(56		)	2,160			913
Total	$	132,058		$	118,778		$	107,028
Operating income from continuing operations (before income taxes):
Health Services	$	74,715		$	64,725		$	72,874
Human Services	46,822			39,490			12,357
Corporate / Other	56			(2,160		)	(913		)
Legal and settlement recovery, net	808			5,351			4,271
Total	$	122,401		$	107,406		$	88,589
Identifiable assets:
Health Services	$	224,400		$	202,339		$	192,121
Human Services	212,791			190,695			93,881
Corporate / Other	128,088			134,707			147,232
Total	$	565,279		$	527,741		$	433,234
Depreciation and amortization:
Health Services	$	12,120		$	9,055		$	6,545
Human Services	7,842			6,623			4,006
Corporate / Other	2,883			2,662			1,681
Total	$	22,845		$	18,340		$	12,232

The Company operates primarily in the United States, Australia, Canada and the United Kingdom. During fiscal 2010 and 2009, the Company also operated in Israel.

Revenues for the Company were distributed as follows (in thousands):

	Year ended September 30,
	2011		2010		2009
United States	$	630,812	$	606,396	$	601,060
Australia	176,814		135,635		54,487
Rest of World	122,007		89,718		64,561
Total	$	929,633	$	831,749	$	720,108

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Total long-lived assets of the Company, being property and equipment, capitalized software costs and deferred compensation costs, were distributed as follows (in thousands):

	Year Ended September 30
	2011		2010
United States	$	51,245	$	47,328
Australia	12,260		13,405
Rest of World	22,855		21,172
Total	$	86,360	$	81,905

3. Concentrations of Credit Risk and Major Customers

Financial instruments that potentially subject the Company to significant concentrations of credit risk consist primarily of accounts receivable, billed and unbilled.

For the years ended September 30, 2011, 2010 and 2009, the Company derived approximately 19%, 16% and 8% respectively, of its consolidated revenue from contracts with the Government of Australia, wholly within our Human Services Segment.

For the years ended September 30, 2011, 2010 and 2009, the Company derived approximately 16%, 16% and 18% respectively, of its consolidated revenue from contracts with the State of Texas, principally within our Health Services Segment.

For the years ended September 30, 2011, 2010, and 2009, the Company derived approximately 11%, 12% and 11% respectively, of its consolidated revenue from contracts with the State of California, principally within our Health Services Segment.

4. Earnings Per Share

All common stock share and per share amounts have been adjusted for the two-for-one stock split in June 2011.

The following table sets forth the components of basic and diluted earnings per share (in thousands):

	Year ended September 30,
	2011			2010		2009
Numerator:
Income from continuing operations	$	82,142		$	69,397	$	53,841
Income (loss) from discontinued operations	(974		)	1,012		(7,301		)
Net income	$	81,168		$	70,409	$	46,540
Denominator:
Weighted average shares outstanding	34,417			34,827		35,141
Effect of dilutive securities:
Employee stock options and unvested restricted stock awards	1,114			1,103		632
Denominator for diluted earnings per share	35,531			35,930		35,773

For the year ended September 30, 2011, 15,000 unvested restricted stock units were excluded from the calculation of diluted earnings per share as the effect of including them would be anti-dilutive. No shares were excluded from the computation in computing earnings per share in the years ended September 30, 2010 or 2009.

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5. Accounts Receivable Reserve

In evaluating the net realizable value of accounts receivable, the Company considers such factors as current economic trends, customer credit-worthiness, and changes in the customer payment terms and collection trends. Changes in the assumptions used in analyzing a specific account receivable may result in a reserve being recognized in the period in which the change occurs.

Changes in the reserves against current billed accounts receivable were as follows (in thousands):

	Year ended September 30,
	2011			2010			2009
Balance at beginning of year	$	1,845		$	5,249		$	4,930
Additions to reserve	3,063			1,594			1,486
Deductions	(1,643		)	(4,998		)	(1,167		)
Balance at end of year	$	3,265		$	1,845		$	5,249

At September 30, 2011 and 2010, $4.2 million and $3.3 million of our billed receivables related to amounts pursuant to contractual retainage provisions. We anticipate that most of the fiscal 2011 balance will be collected during the 2012 fiscal year.

6. Goodwill and Intangible Assets

Changes in goodwill for the years ended September 30, 2011 and 2010 are as follows (in thousands):

	Health Services			Human Services		Total
Balance as of September 30, 2009	$	35,678		$	25,351	$	61,029
Goodwill activity during year related to acquisitions	7,477			1,058		8,535
Foreign currency translation	115			1,572		1,687
Balance as of September 30, 2010	43,270			27,981		71,251
Foreign currency translation	(28		)	100		72
Balance as of September 30, 2011	$	43,242		$	28,081	$	71,323

During the year ended September 30, 2010, the Company acquired DeltaWare Services, Inc., resulting in additional goodwill of $7.5 million. The Company also had an adjustment to goodwill of approximately $1.1 million relating to the finalization of amounts related to previous acquisitions.

There have been no impairment charges in our goodwill related to continuing operations.

The following table sets forth the components of intangible assets (in thousands):

	As of September 30, 2011						As of September 30, 2010
	Cost		Accumulated Amortization		Intangible Assets, net		Cost		Accumulated Amortization		Intangible Assets, net
Technology-based intangible assets	$	7,146	$	4,097	$	3,049	$	7,160	$	3,654	$	3,506
Customer contracts and relationships	3,454		1,513		1,941		8,989		5,504		3,485
Trademark	620		102		518		622		39		583
Non-compete arrangements	242		99		143		243		39		204
Total	$	11,462	$	5,811	$	5,651	$	17,014	$	9,236	$	7,778

The intangible assets include $3.4 million of fully-amortized technology-based assets still in use by the Company. The Company’s intangible assets have a weighted average remaining life of 6.4 years, comprising 6.9 years for technology-based intangible assets, 5.4 years for customer contracts and relationships, 8.4 years for the trademark and 2.4 years for non-compete arrangements. Amortization expense for the years ended September 30, 2011, 2010 and 2009 was $2.2 million, $2.1 million and $1.4 million, respectively. Future amortization expense is estimated as follows (in thousands):

Year ending September 30, 2012	$	1,136
Year ending September 30, 2013	1,060
Year ending September 30, 2014	697
Year ending September 30, 2015	675
Year ending September 30, 2016	675
Thereafter	1,408
Total	$	5,651

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7. Property and Equipment

Property and equipment, at cost, consist of the following (in thousands):

	As of September 30,
	2011			2010
Land	$	1,800		$	1,800
Building and improvements	11,485			11,393
Office furniture and equipment	94,558			97,714
Leasehold improvements	9,798			4,833
	117,641			115,740
Less: Accumulated depreciation and amortization	(65,901		)	(66,867		)
Total property and equipment, net	$	51,740		$	48,873

Fixed asset depreciation expense for the years ended September 30, 2011, 2010 and 2009 was $15.1 million, $12.9 million and $8.9 million respectively.

8. Software Development Costs

Software development costs consist of the following (in thousands):

	As of September 30,
	2011			2010
Capitalized software development costs	$	40,798		$	35,648
Less: Accumulated amortization	(14,182		)	(10,933		)
Total Software development costs, net	$	26,616		$	24,715

Capitalized software amortization expense for the years ended September 30, 2011, 2010 and 2009 was $5.5 million, $3.4 million and $2.0 million respectively.

9. Deferred Contract Costs

Deferred contract costs consist of contractually recoverable direct set-up costs relating to long-term service contracts in progress. These costs include direct and incremental costs incurred prior to the commencement of us providing contracted services to our customers totaling $12.8 million and $9.8 million at September 30, 2011 and 2010, respectively. Deferred contract costs are expensed ratably as services are provided under the contracts. At September 30, 2011 and 2010, accumulated amortization of deferred contract costs was $4.8 million and $3.1 million, respectively.

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10. Fair Value Measurements

The Company is required to disclose the fair value of all assets and liabilities subject to fair value measurement and the nature of the valuation techniques, including their classification within the fair value hierarchy, utilized by the Company in performing these measurements.

The FASB provides a fair value framework which requires the categorization of assets and liabilities into three levels based upon the assumptions (or inputs) used to price the assets or liabilities. Level 1 provides the most reliable measure of fair value, whereas Level 3 generally requires significant management judgment. The three levels are defined as follows:

Level 1:	Observable inputs such as quoted prices (unadjusted) in active markets for identical assets or liabilities.
Level 2:	Inputs other than quoted prices that are observable for the asset or liability, either directly or indirectly. These include quoted prices for similar assets or liabilities in active markets and quoted prices for identical or similar assets or liabilities in markets that are not active.
Level 3:	Unobservable inputs that reflect the reporting entity’s own assumptions.

The Company’s financial assets subject to fair value measurements and the necessary disclosures are as follows (in thousands):

	Fair Value as of September 30,			Fair Value Measurements as of September 30, 2011 Using Fair Value Hierarchy
Description	2011			Level 1		Level 2			Level 3
Current portion of acquisition-related contingent consideration	$	(1,840	)	$	—	$	—		$	(1,840	)
Acquisition related contingent consideration, net of current portion	(388		)	—		—			(388		)
Current portion of deferred compensation plan liabilities	(1,503		)	—		(1,503		)	—
Deferred compensation plan liabilities, net of current portion	(8,883		)	—		(8,883		)	—

The current portion of the deferred compensation plan liabilities is included on the balance sheet under “Accrued liabilities.”

The Company’s deferred compensation plan liabilities are valued using a market approach, utilizing the value of the underlying investments to identify the fair value. Changes in deferred compensation plan liabilities are recorded in the income statement within “Interest and other income, net.”

The Company’s only acquisition-related contingent consideration liability was incurred with the acquisition of DeltaWare Systems, Inc. (“DeltaWare”) in February 2010. The fair value of the acquisition-related contingent consideration liability was based on a probability-weighted approach derived from management’s own estimates of profitability and sales targets. During the current year, management’s estimates of DeltaWare’s future profitability have been revised, with the result that an additional charge has been recognized in the statement of operations. Foreign currency translation adjustments were recorded as a component of other comprehensive income.

The effect on the financial statements is summarized below (in thousands):

Balance at September 30, 2010	$	3,061
Additional estimated consideration	150
Payment of consideration	(1,021		)
Foreign currency translation	38
Balance at September 30, 2011	$	2,228

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11. Credit Facilities

On January 25, 2008, the Company entered into a Revolving Credit Agreement providing for a senior secured revolving credit facility, with SunTrust Bank as administrative agent, issuing bank and swingline lender, and a syndicate of other lenders (the “Credit Facility”). The Credit Facility provides for a $35.0 million revolving line of credit commitment, which may be used (i) for revolving loans, (ii) for swingline loans, subject to a sublimit of $5.0 million, and (iii) to request the issuance of letters of credit on the Company’s behalf, subject to a sublimit of $25.0 million. The Company may request an increase in the commitment under the Credit Facility, such that the aggregate commitments under the Credit Facility shall at no time exceed $75.0 million. The credit available under the Credit Facility may be used, among other purposes, to refinance the Company’s current indebtedness, to repurchase shares of the Company’s capital stock and to finance the ongoing working capital, capital expenditure and general corporate needs of the Company.

Subject to applicable conditions, the Company may elect interest rates on its revolving borrowings calculated by reference to (i) the prime lending rate as announced by SunTrust Bank (or, if higher, the federal funds effective rate plus 0.50%) (a “Base Rate Borrowing”), or (ii) the reserve adjusted rate per annum equal to the offered rate for deposits in U.S. dollars for a one (1), two (2), three (3) or six (6) month period in the London Inter-Bank Market (a “LIBOR Borrowing”), and, in each case, plus an applicable margin that is determined by reference to the Company’s then-current leverage ratio. For swingline borrowings, the Company will pay interest at the rate of interest for a one (1) month LIBOR Borrowing, plus the applicable margin, or at a rate to be separately agreed upon by the Company and the administrative agent.

At September 30, 2011, the Credit Facility had issued four letters of credit totaling $11.0 million on behalf of the Company. Two letters of credit for $10 million and $0.7 million may be called by a customer in the event that the Company defaults under the terms of a contract. The letters expire in March 2012 and December 2011, respectively. Two letters of credit totaling $0.3 million have been issued in relation to the Company’s insurance policies. These letters of credit expire in May 2012 and may be renewed annually thereafter. At September 30, 2011, the Company has capacity to borrow, subject to covenant constraints, of up to $24.0 million under this agreement. In addition, a letter of credit for $1.0 million has been issued on behalf of the Company by another financial institution.

The Credit Facility matures on January 25, 2013, at which time all outstanding borrowings must be repaid and all outstanding letters of credit must be terminated or cash collateralized.

The Credit Facility, as amended by the Company and its lender on December 12, 2008, provides for the payment of specified fees and expenses, including an up-front fee and commitment and letter of credit fees, and contains customary financial and other covenants that require the maintenance of certain ratios including a maximum leverage ratio and a minimum fixed charge coverage ratio. The Company was in compliance with all covenants in the amended Credit Facility as of September 30, 2011. The Company’s obligations under the Credit Facility are guaranteed by certain of the Company’s direct and indirect subsidiaries (collectively, the “Guarantors”) and are secured by substantially all of MAXIMUS’ and the Guarantors’ present and future tangible and intangible assets, including the capital stock of subsidiaries and other investment property.

In addition to this credit facility, the Company has a loan agreement with the Atlantic Innovation Fund of Canada. This provides for a loan of up to 1.8 million Canadian Dollars, which must be used for specific technology-based research and development. The loan has no interest charge. At September 30, 2011, $1.7 million (1.8 million Canadian Dollars) was outstanding under this agreement. The balance will be repayable in forty quarterly installments commencing from July 1, 2012, with the final payment no later than fiscal 2022.

Certain contracts require us to provide a surety bond as a guarantee of performance. At September 30, 2011 and September 30, 2010, the Company had performance bond commitments totaling $16.9 million and $33.5 million, respectively. These bonds are typically renewed annually and remain in place until the contractual obligations have been satisfied. Although the triggering events vary from contract to contract, in general, we would only be liable for the amount of these guarantees in the event of default in our performance of our obligations under each contract, the probability of which we believe is remote.

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12. Commitments and Contingencies

Litigation

The Company is involved in various legal proceedings, including the matters described below, in the ordinary course of its business.

In March 2009, a state Medicaid agency asserted a claim against MAXIMUS, related to a discontinued business line, in the amount of $2.3 million in connection with a contract MAXIMUS had through February 1, 2009 to provide Medicaid administrative claiming services to school districts in the state. MAXIMUS entered into separate agreements with the school districts under which MAXIMUS helped the districts prepare and submit claims to the state Medicaid agency which, in turn, submitted claims for reimbursement to the federal government. No legal action has been initiated. The state has asserted that its agreement with MAXIMUS requires the Company to reimburse the state for the amounts owed to the federal government. However, the Company’s agreements with the school districts require them to reimburse MAXIMUS for such payments and therefore MAXIMUS believes the school districts are responsible for any amounts disallowed by the state Medicaid agency or the federal government. Accordingly, the Company believes its exposure in this matter is limited to its fees associated with this work and that the school districts will be responsible for the remainder. MAXIMUS has exited the federal health care claiming business and no longer provides the services at issue in this matter.

In August 2010, the Company received a draft audit report prepared on behalf of one of its former SchoolMAX customers. The SchoolMAX business line was sold as part of the divestiture of the MAXIMUS Education Systems division in 2008. The draft audit report recommends a refund of approximately $11.6 million primarily arising out of the alleged failure of MAXIMUS and the buyer of the division to observe the most favored customer pricing term of the contract. MAXIMUS believes the audit report is incorrect and that no amounts are owed as a refund. In February 2011, the client sent a letter to MAXIMUS and the buyer of the business initiating the dispute resolution process under the contract. The client reiterated some of the audit issues previously identified and also raised a number of issues pertaining to services and products delivered under the contract. The client alleges total damages in excess of $30 million. MAXIMUS and the buyer plan to contest all of the client’s claims. The Company also believes that it is entitled to indemnification from the buyer of the business for claims pertaining to services and deliverables.

Flexible New Deal Contract Liabilities and Contingent Gains

In August 2009, the Company commenced work for the United Kingdom government as a provider of services under the “Flexible New Deal,” a welfare-to-work initiative. The work was performed in the Company’s Human Services Segment. This initiative was terminated for all contract providers during the current year and replaced with the “Work Programme,” under which MAXIMUS also performs services. As a consequence of the termination of the Flexible New Deal, MAXIMUS has incurred certain costs related to the termination of contracts, including property leases for offices which are no longer occupied by the Company but for which the Company retains responsibility for future lease payments. For properties which have been exited, the Company has recognized a liability for future lease rentals, service charges and property taxes for which they are liable, offset by anticipated future sublease rentals. A charge of $0.5 million has been recorded in this period for those contract termination costs.

As part of the Flexible New Deal contract, MAXIMUS is entitled to reimbursement for costs incurred as a consequence of early termination, as well as revenue foregone for payments the Company would have received for realizing certain long-term goals under the contract. MAXIMUS has submitted a claim of $7.8 million under the terms of the contract but cannot be certain that any funds will be recovered. Income will be recognized when and if the United Kingdom government determines that MAXIMUS is entitled to recover all or a portion of the submitted claim.

Employment Agreements

The Company has an employment agreement with its chief executive officer with a term ending in fiscal 2014.

Collective bargaining agreements

Approximately 20% of our employees are covered by collective bargaining agreements or similar arrangements. These agreements are typically renewed annually.

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13. Leases

The Company leases office space under various operating leases. Within the United States, our leases typically contain clauses permitting cancellation upon certain conditions, including the early termination, non-renewal or material alteration of the related customer contract. Such clauses are not standard in overseas locations. Approximately 50% of our leases, and over 85% of our leases extending beyond 2015, are based within the United States. The terms of leases typically provide for certain minimum payments as well as increases in lease payments based upon the operating cost of the facility and the consumer price index. Rent expense for the years ended September 30, 2011, 2010 and 2009 was $32.0 million, $30.2 million and $24.5 million respectively.

Minimum future payments under leases in effect as of September 30, 2011 are as follows (in thousands):

	Operating Leases
Year ended September 30,
2012	$	30,142
2013	23,428
2014	19,994
2015	14,545
2016	6,185
Thereafter	7,396
Total minimum lease payments	$	101,690

14. Employee Benefit Plans and Deferred Compensation

The Company has 401(k) plans for the benefit of all employees who meet certain eligibility requirements. The plans provide for Company match, specified Company contributions, and/or discretionary Company contributions. During the years ended September 30, 2011, 2010 and 2009, the Company contributed $3.0 million, $3.2 million and $3.2 million to the 401(k) plans, respectively.

The Company also has a deferred compensation plan, which is a non-qualified plan available to a restricted number of highly compensated employees. The plan enables participants to defer compensation for tax purposes. These deferred employee contributions are held within a rabbi trust with investments directed by the respective employees. The assets of the rabbi trust are available to satisfy the claims of general creditors in the event of bankruptcy of the Company. The balance sheet at September 30, 2011 includes $1.5 million of cash and cash equivalents; an asset of $8.0 million related to life insurance assets, which are held at cash surrender value; and liabilities totaling $10.4 million related to the deferred compensation plan liabilities.

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15. Stock-Based Compensation

The Company’s Board of Directors adopted the 1997 Equity Incentive Plan (“1997 Plan”) under which the Company was authorized to grant stock options, restricted stock units (“RSUs”) and other forms of equity awards to officers, employees and directors of the Company. At September 30, 2011, 2.0 million shares remained available for grants under the Company’s stock plans. The Company typically issues new shares in satisfying its obligations under its stock plans.

In recent years, the Company has granted equity awards to officers, employees and directors in the form of RSUs. Generally, RSUs issued before 2009 vest ratably over six years. RSUs issued since then vest ratably over five years. The fair value of the RSUs, based on the Company’s stock price at the grant date, is expensed over the vesting period. For the fiscal years ended September 30, 2011, 2010 and 2009, compensation expense recognized related to RSUs was $9.4 million, $7.1 million and $5.9 million, respectively. Employees who are granted RSUs receive the restricted shares and dividend-equivalent payments. However, until the shares are issued, they have no voting rights and employees may not buy or sell these RSUs.

A summary of the Company’s RSU activity for the year ended September 30, 2011, is as follows:

	Shares		Weighted- Average Grant-Date Fair Value
Non-vested shares outstanding at September 30, 2010	1,464,011		$	18.82
Granted	519,857		31.80
Vested	(396,587	)	20.86
Forfeited	(59,595	)	20.47
Non-vested shares outstanding at September 30, 2011	1,527,686		22.64

The weighted-average grant-date fair value of RSUs granted in the years ended September 30, 2010 and 2009 was $23.58 and $15.27, respectively. The total fair value of RSUs vesting during the year was $14.5 million, $9.9 million and $6.5 million in the years ended September 30, 2011, 2010 and 2009, respectively. As of September 30, 2011, the total remaining unrecognized compensation cost related to unvested RSUs was $23.9 million. This charge is expected to be realized over four years, with a weighted average life of 1.7 years.

The Company previously granted stock options to certain employees. These were granted at exercise prices equal to the fair market value of the Company’s common stock at the date of grant and generally vest ratably over a period of four years. Options issued prior to fiscal 2005 expire ten years after date of grant; those issued since expire after six years. The Company has transitioned towards providing RSUs rather than options and, accordingly, no options have been granted since 2008 and there is less than $0.1 million of unrecognized compensation cost related to stock options at September 30, 2011. For the fiscal years ended September 30, 2011, 2010 and 2009, compensation expense related to stock options was $0.1 million, $0.8 million and $1.4 million, respectively.

A summary of the Company’s stock option activity for the year ended September 30, 2011, is as follows:

	Options		Weighted Average Exercise Price
Outstanding at September 30, 2010	1,538,798		$	16.18
Exercised	(772,210	)	16.16
Forfeited or expired	(912	)	10.38
Outstanding at September 30, 2011	765,676		16.18
Exercisable at September 30, 2011	755,676		16.08

The intrinsic value of outstanding and exercisable stock options at September 30, 2011, was $14.2 million with a weighted average remaining life of 1.7 years.

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The following table summarizes information pertaining to the stock options vested and exercised for the years presented (in thousands):

	Year ended September 30,
	2011	2010	2009
Aggregate intrinsic value of all stock options exercised	15,102	4,730	1,752
Net cash proceeds from exercise of stock options	12,482	5,948	4,678

The total income tax benefit recognized in the income statement for share-based compensation arrangements was $3.7 million, $3.1 million and $2.9 million for the fiscal years ended September 30, 2011, 2010 and 2009, respectively.

The Company settles certain RSU awards in cash in order to satisfy employees’ personal income tax obligations. Amounts paid were $3.5 million, $3.2 million and $2.4 million in the years ended September 30, 2011, 2010 and 2009.

Cash flows resulting from the tax benefits generated from tax deductions in excess of the compensation costs recognized for those options and RSUs (excess tax benefits) are classified as financing cash flows.

16. Stock Repurchase Programs

All common stock share and per share amounts have been adjusted for the two-for-one stock split in June 2011.

Under resolutions adopted in July 2008 and September 2010, the Board of Directors has authorized the repurchase, at management’s discretion, of up to an aggregate of $175.0 million of the Company’s common stock. The resolutions also authorize the use of option exercise proceeds for the repurchase of the Company’s common stock. During the years ended September 30, 2011, 2010 and 2009, the Company has repurchased 1,597,458, 1,501,528 and 1,855,380 common shares at a cost of $57.5 million, $40.2 million and $30.0 million, respectively. At September 30, 2011, $77.8 million remained available for future stock repurchases.

On November 8, 2011, the Board of Directors replaced the existing share repurchase program with a new program. This program authorizes the Company to repurchase, at management’s discretion, up to $125.0 million of its common stock.

As of November 14, 2011, the Company had repurchased an additional 236,700 shares at a cost of $8.8 million during the first quarter of fiscal 2012.

17. Legal and Settlement Recovery, Net

Legal and settlement recovery, net consists of costs, net of reimbursed insurance claims, related to significant legal settlements and non-routine legal matters, including future probable legal costs estimated to be incurred in connection with those matters. Legal expenses incurred in the ordinary course of business are included in selling, general and administrative expense.

Following a change in accounting standards, from October 1, 2009 the incremental costs of acquisitions, including legal fees, brokerage fees and valuation reports, are included in this balance. Under previous accounting guidance, these expenses were included as part of the acquisition consideration of successful acquisitions. The following table sets forth the matters that represent legal and settlement recovery, net (in thousands):

	Year ended September 30,
	2011		2010			2009
Insurance Recoveries	$	—	$	7,500		$	6,300
Other	808		(2,149		)	(2,029		)
Total	$	808	$	5,351		$	4,271

The insurance recoveries relate to a litigation settlement in fiscal 2008.

During the 2011 fiscal year, the Company reversed a legal expense previously recognized in fiscal 2010 for a matter which concluded without liability to the Company.

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18. Income Taxes

The Company’s components of income from continuing operations before income taxes and the corresponding provision for income taxes is as follows (in thousands):

	Year ended September 30,
	2011		2010		2009
Income from continuing operations before income taxes:
United States	$	66,842	$	66,162	$	77,718
Foreign	59,054		42,160		11,016
Income from continuing operations before income taxes	$	125,896	$	108,322	$	88,734

	Year ended September 30,
	2011			2010			2009
Current provision:
Federal	$	20,090		$	23,712		$	5,013
State and local	4,484			5,197			1,143
Foreign	17,422			13,188			2,266
Total current provision	41,996			42,097			8,422
Deferred tax expense (benefit):
Federal	$	1,572		$	(1,678	)	$	21,203
State and local	397			(278		)	4,534
Foreign	(211		)	(1,216		)	734
Total deferred tax expense (benefit)	1,758			(3,172		)	26,471
Income tax expense	$	43,754		$	38,925		$	34,893

The provision for income taxes differs from that which would have resulted from the use of the federal statutory income tax rate as follows (in thousands):

	Year ended September 30,
	2011			2010			2009
Federal income tax provision at statutory rate of 35%	$	44,063		$	37,913		$	31,057
Valuation allowance on net operating loss carryforwards	(16		)	(33		)	(330		)
Permanent items	314			1,263			512
State income taxes, net of federal benefit	3,175			3,153			3,811
Foreign taxes	(3,644		)	(2,177		)	(518		)
Other	(138		)	(1,194		)	361
Income tax expense	$	43,754		$	38,925		$	34,893

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The significant items comprising the Company’s deferred tax assets and liabilities as of September 30, 2011 and 2010 are as follows (in thousands):

	As of September 30,
	2011			2010
Deferred tax assets—current:
Costs deductible in future periods	$	9,315		$	8,060
Deferred revenue	12,675			13,177
Total deferred tax assets—current	21,990			21,237
Deferred tax liabilities—current:
Accounts receivable—unbilled	2,734			6,701
Other	—			1,246
Total deferred tax liabilities—current:	2,734			7,947
Net deferred tax asset—current	$	19,256		$	13,290
Deferred tax assets—non-current:
Non-cash equity compensation	$	4,012		$	4,852
Costs deductible in future periods	2,567			5,093
Net operating loss carryforwards	1,028			1,079
Valuation allowance on net operating loss carryforwards	(1,028		)	(1,079		)
Deferred contract costs	101			464
Other	1,167			—
Total deferred tax assets—non-current	7,847			10,409
Total deferred tax liabilities—non-current
Amortization of goodwill and intangible assets	3,976			2,228
Property and equipment	10,767			6,723
Capitalized software	4,237			4,332
Other	80			228
Total deferred tax liability—non-current	$	19,060		$	13,511
Net deferred tax liability—non-current	$	11,213		$	3,102

Due to deferred tax assets and liabilities in different tax jurisdictions, the net long-term assets and liabilities are reflected on the accompanying consolidated balance sheet as follows (in thousands):

	As of September 30,
	2011			2010
Long-term assets	$	732		$	1,844
Long-term liabilities	11,945			4,946
Net deferred tax liability—non-current	$	(11,213	)	$	(3,102	)

We do not provide for U.S. income taxes on the undistributed earnings of our foreign subsidiaries, as we consider these to be indefinitely reinvested in the operations of such subsidiaries. If some of these earnings were distributed, some countries may impose withholding taxes; in addition, as foreign taxes have been previously paid on these earnings, we would expect to be entitled to a U.S. foreign tax credit that would reduce the U.S. taxes owed on such distributions. As at September 30, 2011, the approximate amount of cumulative earnings from foreign subsidiaries is $85.0 million. The amount of taxes that may be applicable on earnings planned to be reinvested indefinitely outside the United States is not readily determinable given the various tax planning alternatives the Company could employ should it decide to repatriate these earnings.

As of September 30, 2011, the Company had $4.0 million of net operating loss carryforwards related to a Canadian subsidiary. A full valuation allowance of $1.0 million has been established against the related deferred tax asset. These net operating loss carryforwards begin to expire at the end of fiscal 2027 through fiscal 2029.

Cash paid for income taxes during the years ended September 30, 2011, 2010, and 2009 was $45.2 million, $33.3 million and $24.1 million, respectively.

The Company accounts for uncertain tax positions by recognizing the financial statement effects of a tax position only when, based upon the technical merits, it is “more-likely-than-not” that the position will be sustained upon examination. The Company’s net unrecognized tax benefits totaled $1.2 million, $1.5 million and $1.9 million at September 30, 2011, 2010 and 2009, respectively. The total amount of unrecognized tax benefits that, if recognized, would affect the annual effective income tax rate is $1.2 million at September 30, 2011.

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The Company has elected to report interest and penalties as a component of income tax expense. In the fiscal years ending September 30, 2011, 2010 and 2009, the Company recognized interest expense relating to unrecognized tax benefits of less than $0.1 million in each year. The net liability balance at September 30, 2011, 2010 and 2009 includes approximately $0.3 million of interest and penalties.

It is reasonably possible that the total amount of unrecognized tax benefits could decrease by as much as $0.1 million within the next twelve months as a result of settlement of expiration of statute of limitations, which could have an impact on the effective tax rate. The anticipated reversals are related to state tax items, none of which individually are significant.

The Company recognizes and presents uncertain tax positions on a gross basis (i.e., without regard to likely offsets for deferred tax assets, deductions and/or credits that would result from payment of uncertain tax amounts). The reconciliation of the beginning and ending amount of gross unrecognized tax benefits is as follows (in thousands):

	Year Ended September 30
	2011			2010			2009
Balance at beginning of year	$	1,553		$	2,045		$	2,291
Additions based on tax positions related to the current year	—			45			—
Reductions for tax positions of prior years	—			(196		)	—
Lapse of statute of limitations	(381		)	—			(68		)
Settlements	—			(341		)	(178		)
Balance at end of year	$	1,172		$	1,553		$	2,045

The Company files income tax returns in the United States Federal jurisdiction and in various state and foreign jurisdictions. The Company is no longer subject to U.S. Federal income tax examinations for years before 2008 and is no longer subject to state and local, or foreign income tax examinations by tax authorities for years before 2006. In international jurisdictions, similar rules apply to filed income tax returns, although the tax examination limitations and requirements may vary. The Company is no longer subject to audit by tax authorities for overseas jurisdictions for years prior to 2004.

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19. Quarterly Information (Unaudited)

Set forth below are selected quarterly income statement data for the fiscal years ended September 30, 2011 and 2010. The Company derived this information from unaudited quarterly financial statements that include, in the opinion of Company’s management, all adjustments necessary for a fair presentation of the information for such periods. Results of operations for any fiscal quarter are not necessarily indicative of results for any future period.

Earnings per share amounts are computed independently each quarter. As a result, the sum of each quarter’s earnings per share amount may not equal the total earnings per share amount for the respective year. All common stock share and per share amounts have been adjusted for the two-for-one stock split in June 2011.

	Quarter Ended
	Dec. 31, 2010			March 31, 2011			June 30, 2011			Sept. 30, 2011
	(In thousands, except per share data)
Fiscal Year 2011
Revenue:
Health Services	$	130,011		$	137,779		$	141,788		$	156,303
Human Services	84,103			89,337			96,508			93,804
Total revenue	214,114			227,116			238,296			250,107
Gross profit	55,959			63,066			66,399			68,227
Selling, general and administrative expenses	28,667			33,572			35,259			34,560
Operating income from continuing operations:
Health Services	18,823			19,352			15,923			20,617
Human Services	8,503			10,123			14,908			13,288
Consolidating adjustments	(34		)	19			309			(238		)
Legal and settlement recovery (expense), net	—			—			(361		)	1,169
Operating income from continuing operations	27,292			29,494			30,779			34,836
Discontinued operations, net of income taxes
Income/(loss) from discontinued operations	—			(265		)	(65		)	197
Loss on disposal	(105		)	(554		)	(3		)	(179		)
Loss from discontinued operations	(105		)	(819		)	(68		)	18
Net income	$	17,482		$	18,219		$	19,892		$	25,575
Basic earnings per share:
Income from continuing operations	$	0.51		$	0.55		$	0.58		$	0.75
Loss from discontinued operations	—			(0.02		)	(0.01		)	—
Basic earnings per share	$	0.51		$	0.53		$	0.57		$	0.75
Diluted earnings per share:
Income from continuing operations	$	0.50		$	0.54		$	0.56		$	0.73
Loss from discontinued operations	(0.01		)	(0.03		)	—			—
Diluted earnings per share	$	0.49		$	0.51		$	0.56		$	0.73

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	Quarter Ended
	Dec. 31, 2009			March 31, 2010		June 30, 2010		Sept. 30, 2010
	(In thousands, except per share data)
Fiscal Year 2010
Revenue:
Health Services	$	130,640		$	127,279	$	127,307	$	129,032
Human Services	72,680			77,107		84,220		83,484
Total revenue	203,320			204,386		211,527		212,516
Gross profit	52,175			50,551		57,013		61,094
Selling, general and administrative expenses	27,429			28,787		31,658		30,904
Operating income from continuing operations:
Health Services	17,508			12,723		14,509		19,985
Human Services	7,379			9,037		10,684		12,390
Consolidating adjustments	(141		)	4		162		(2,185		)
Legal and settlement recovery (expense), net	(686		)	6,037		—		—
Operating income from continuing operations	24,060			27,801		25,355		30,190
Discontinued operations, net of income taxes
Income (loss) from discontinued operations	(1,972		)	752		1,200		1,060
Loss on disposal	—			—		—		(28		)
Income (loss) from discontinued operations	(1,972		)	752		1,200		1,032
Net income	$	12,628		$	18,743	$	17,325	$	21,713
Basic earnings per share:
Income from continuing operations	$	0.41		$	0.52	$	0.46	$	0.60
Income (loss) from discontinued operations	(0.05		)	0.02		0.04		0.03
Basic earnings per share	$	0.36		$	0.54	$	0.50	$	0.63
Diluted earnings per share:
Income from continuing operations	$	0.40		$	0.50	$	0.45	$	0.58
Income (loss) from discontinued operations	(0.05		)	0.02		0.03		0.03
Diluted earnings per share	$	0.35		$	0.52	$	0.48	$	0.61

20. Acquisition

DeltaWare

On February 10, 2010 (the acquisition date), the Company acquired 100% of the share capital of DeltaWare, Inc. (DeltaWare). DeltaWare is a Canadian company specializing in health administration management systems. MAXIMUS acquired DeltaWare, among other reasons, to broaden its core health services offerings and strengthen its position in the administration of public health programs. The acquired assets and business have been integrated into the Company’s Health Services segment.

The estimated acquisition date fair value of consideration transferred, assets acquired and liabilities are presented below and represent management’s best estimates (in thousands).

Cash, net of cash acquired	$	10,385
Contingent consideration obligations	3,015
Total fair value of consideration	$	13,400
Accounts receivable	$	2,010
Other tangible assets	1,571
Intangible assets	6,060
Total identifiable assets acquired	9,641
Accounts payable and other liabilities	2,125
Loans payable	870
Deferred revenue	723
Total liabilities assumed	3,718
Net identifiable assets acquired	5,923
Goodwill	7,477
Net assets acquired	$	13,400

During fiscal 2010, the Company paid $10.4 million to the previous owners of DeltaWare in return for all of the outstanding ownership interests.

At the acquisition date, the Company was liable for future additional payments (contingent consideration) totaling up to seven million Canadian Dollars in cash over the course of the next seven years. The contingent consideration payments are based upon the achievement of profitability and sales targets over the seven year period.  We determined the fair value of the liability based on a probability-weighted approach derived from management’s own estimates of profitability and sales targets. At the acquisition date, we recognized an estimated liability of $3.0 million. During the 2011 fiscal year, we recognized an additional expense of $0.2 million and made a payment of $1.0 million. Any change in the estimated liability will be recognized in earnings in the period in which the change of estimate occurs.

52

The identifiable assets acquired and liabilities assumed were recognized and measured as of the acquisition date based upon their estimated fair values. The excess of the acquisition date fair value of consideration over the estimated fair value of the net assets acquired was recorded as goodwill. The Company considers the goodwill to represent a number of potential strategic and financial benefits that are expected to be realized as a result of the acquisition, including, but not limited to bringing new capabilities to MAXIMUS in the adjacent markets and opportunities to expand its geographic reach.

The valuation of the intangible assets acquired is summarized below (in thousands).

	Useful life	Fair value
Technology-based intangibles	8.5 years	$	3,733
Customer contracts and relationships	8-10 years	1,474
Non-compete arrangements	4 years	239
Trade name	10 years	614
Total intangible assets		$	6,060

The total weighted average amortization period is 8.6 years.

The fair value of the accounts receivable balance comprises gross receivables of $2.0 million. There was no material valuation allowance against this balance at acquisition.

Of the total fair value of consideration, $7.5 million was allocated to goodwill. Goodwill is not expected to be deductible for income tax purposes.

The results of DeltaWare were not material for any periods shown.

21. Discontinued Operations

On September 30, 2010, the Company sold its ERP division for cash proceeds of $5.6 million, net of transaction costs of $0.7 million, and recognized a pre-tax loss on sale of less than $0.1 million. The Company previously recorded a pre-tax loss on sale of $1.3 million in fiscal 2009. In 2011 the Company resolved a dispute with the buyer regarding the purchase price adjustment clause in their contract and recorded a loss of $1.7 million.

On May 2, 2008, the Company sold its Unison MAXIMUS, Inc. subsidiary for $6.5 million, including a promissory note of $6.4 million. The promissory note has a current value of $3.8 million, which has been fully reserved since the disposal. The Company recorded a gain on sale of $0.3 million in the 2011 fiscal year, with no gains recorded in earlier periods. The Company continues to monitor the payments on the note but no further gains are certain at this time.

The following table summarizes the operating results of the discontinued operations included in the Consolidated Statements of Operations (in thousands):

	Year Ended September 30,
	2011			2010			2009
Revenue	$	—		$	27,054		$	29,393
Income (loss) from operations before income taxes	$	(219	)	$	1,664		$	(9,478	)
Provision for (benefit from) income taxes	(86		)	624			(3,744		)
Income (loss) from discontinued operations	$	(133	)	$	1,040		$	(5,734	)
Loss on disposal before income taxes	$	(1,390	)	$	(45	)	$	(686	)
Provision for (benefit from) income taxes	(549		)	(17		)	881
Loss on disposal	$	(841	)	$	(28	)	$	(1,567	)
Income (loss) from discontinued operations	$	(974	)	$	1,012		$	(7,301	)

The Company made net payments of approximately $0.7 million in fiscal 2011 related to discontinued operations. These payments principally related to the settlement of customer and employee payments following the sale of the business.

53

22. Related Party Transactions

Governor James R. Thompson, one of our outside directors who the Company’s Board of Directors has determined to be independent, is Senior Chairman of the law firm of Winston & Strawn in Chicago. Winston & Strawn has provided certain legal services to the Company. These services were provided in the normal course of business on terms and conditions consistent with the standard practices of Winston & Strawn and MAXIMUS. Governor Thompson had no personal involvement in the services provided. In 2011, 2010 and 2009, the Company paid Winston & Strawn $248,748, $150,609 and $934,391, respectively. These transactions do not represent a significant portion of Winston & Strawn’s annual revenues.

23. Subsequent Events

Dividend

On October 7, 2011, the Company’s Board of Directors declared a quarterly cash dividend of $0.09 for each share of the Company’s common stock outstanding. The dividend will be paid on November 30, 2011 to shareholders of record on November 15, 2011. Based on the number of shares outstanding, the payment will be approximately $3.0 million.

ITEM 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

None.

ITEM 9A.  Controls and Procedures.

Evaluation of Disclosure Controls and Procedures.  Our management, with the participation of our principal executive officer and principal financial officer, has evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934 (the “Exchange Act”)) as of the end of the period covered by this Annual Report on Form 10-K. Based on this evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures are effective and designed to ensure that the information required to be disclosed in our reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the requisite time periods.

Management’s Report on Internal Control Over Financial Reporting.  Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act). Our internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of our financial reporting and the preparation of published financial statements in accordance with generally accepted accounting principles.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Management assessed the effectiveness of our internal control over financial reporting as of September 30, 2011. In making this assessment, management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control—Integrated Framework. Based on our assessment, we believe that as of September 30, 2011, our internal control over financial reporting was effective based on criteria set forth by COSO in Internal Control—Integrated Framework.

The attestation report concerning the effectiveness of our internal control over financial reporting as of September 30, 2011, issued by Ernst & Young LLP, the independent registered public accounting firm who also audited our consolidated financial statements, is included following this Item 9A.

Changes in Internal Control Over Financial Reporting.  There was no change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) identified in connection with the evaluation of our internal control that occurred during our fourth fiscal quarter of 2011 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

54

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Shareholders of MAXIMUS, Inc.

We have audited MAXIMUS, Inc.’s internal control over financial reporting as of September 30, 2011, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (the COSO criteria). MAXIMUS, Inc.’s management is responsible for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the company’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, MAXIMUS, Inc. maintained, in all material respects, effective internal control over financial reporting as of September 30, 2011, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 2011 consolidated financial statements of MAXIMUS, Inc. and our report dated November 14, 2011 expressed an unqualified opinion thereon.

/s/ Ernst & Young LLP

McLean, Virginia

November 14, 2011

55

PART III

The information required by Items 10, 11, 12, 13 and 14 of Part III of Form 10-K has been omitted in reliance on General Instruction G(3) to Form 10-K and is incorporated herein by reference to the Company’s Proxy Statement relating to its 2012 Annual Meeting of Shareholders (the “Proxy Statement”) to be filed with the SEC, except as otherwise indicated below:

ITEM 10.  Directors, Executive Officers and Corporate Governance.

The information required by this Item is incorporated by reference to the Proxy Statement.

ITEM 11.  Executive Compensation.

The information required by this Item is incorporated by reference to the Proxy Statement.

ITEM 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

Except for the information disclosed in this Item below, the information required by this Item is incorporated by reference to the Proxy Statement.

Securities Authorized for Issuance Under Equity Compensation Plans

The following table provides information as of September 30, 2011 with respect to shares of our common stock that may be issued under our existing equity compensation plans:

	Number of securities to be issued upon exercise of outstanding options, warrants and rights	Weighted average exercise price of outstanding options, warrants and rights		Number of securities remaining available for future issuance under equity compensation plans(1)
Equity compensation plans/arrangements approved by the shareholders(2)	2,293,363	$	5.40	2,017,645
Equity compensation plans/arrangements not approved by the shareholders	—	—		—
Total	2,293,363	$	5.40	2,017,645

(1)In addition to being available for future issuance upon exercise of options that may be granted after September 30, 2011, all shares under the 1997 Equity Incentive Plan may be issued in the form of restricted stock, performance shares, stock appreciation rights, stock units, or other stock-based awards.

(2)Includes the 1997 Equity Incentive Plan and the 1997 Director Stock Option Plan.

ITEM 13.  Certain Relationships and Related Transactions, and Director Independence.

The information required by this Item is incorporated by reference to the Proxy Statement.

ITEM 14.  Principal Accounting Fees and Services.

The information required by this Item is incorporated by reference to the Proxy Statement.

56

PART IV

ITEM 15. Exhibits, Financial Statement Schedules.

(a)	1.	Financial Statements.
		The consolidated financial statements are listed under Item 8 of this Annual Report on Form 10-K.
	2.	Financial Statement Schedules.
		None. Financial statement schedules are either not required under the related instructions or are inapplicable and therefore have been omitted.
	3.	Exhibits.
		The Exhibits filed as part of this Annual Report on Form 10-K are listed on the Exhibit Index immediately preceding such Exhibits, which Exhibit Index is incorporated herein by reference.
(b)		Exhibits—see Item 15(a)(3) above.
(c)		Financial Statement Schedules—see Item 15(a)(2) above.

57

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this Annual Report on Form 10-K to be signed on its behalf by the undersigned, thereunto duly authorized on the 14th day of November 2011.

MAXIMUS, INC.
By:	/s/ RICHARD A. MONTONI
	Richard A. Montoni
	Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this Annual Report on Form 10-K has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

Signature	Title	Date
/s/ RICHARD A. MONTONI	President, Chief Executive Officer and Director (principal executive officer)	November 14, 2011
Richard A. Montoni
/s/ DAVID N. WALKER	Chief Financial Officer and Treasurer (principal financial and accounting officer)	November 14, 2011
David N. Walker
/s/ PETER B. POND	Chairman of the Board of Directors	November 14, 2011
Peter B. Pond
/s/ RUSSELL A. BELIVEAU	Director	November 14, 2011
Russell A. Beliveau
/s/ JOHN J. HALEY	Director	November 14, 2011
John J. Haley
/s/ PAUL R. LEDERER	Director	November 14, 2011
Paul R. Lederer
/s/ RAYMOND B. RUDDY	Director	November 14, 2011
Raymond B. Ruddy
/s/ MARILYN R. SEYMANN	Director	November 14, 2011
Marilyn R. Seymann
/s/ JAMES R. THOMPSON, JR.	Director	November 14, 2011
James R. Thompson, Jr.
/s/ WELLINGTON E. WEBB	Director	November 14, 2011
Wellington E. Webb

58

EXHIBIT INDEX

Exhibit Number
3.1	Amended and Restated Articles of Incorporation of the Company, as amended.(1)
3.2	Amended and Restated Bylaws of the Company.(2)
4.1	Specimen Common Stock Certificate.(3)
10.1	1997 Equity Incentive Plan, as amended.(4)*
10.2	First Amendment to the 1997 Equity Incentive Plan, as amended.(5)*
10.3	1997 Director Stock Option Plan, as amended.(6)*
10.4	1997 Employee Stock Purchase Plan, as amended.(7)*
10.5	Executive Employment, Non-Compete and Confidentiality Agreement by and between the Company and Richard A. Montoni.(8)*
10.6	First Amendment to the Executive Employment, Non-Compete and Confidentiality Agreement by and between the Company and Richard A. Montoni.(5)*
10.7	Executive Employment, Non-Compete and Confidentiality Agreement by and between the Company and Bruce Caswell.(5)*
10.8	First Amendment to the Executive Employment, Non-Compete and Confidentiality Agreement by and between the Company and Bruce Caswell.(5)*
10.9	Form of Indemnification Agreement by and between the Company and each of the directors of the Company.(9)*
10.10	Amended and Restated Income Continuity Program.(5)*
10.11	Deferred Compensation Plan, as amended.(5)*
10.12	1997 Equity Incentive Plan—Restricted Stock Units—Terms and Conditions.(10)
10.13	1997 Equity Incentive Plan—Non-Qualified Stock Option—Terms and Conditions.(10)
10.14	Purchase Agreement between MAXIMUS, Inc. and UBS AG, London Branch, dated November 15, 2007.(11)
10.15	Revolving Credit Agreement, dated January 25, 2008, by and among MAXIMUS, Inc., as borrower, SunTrust Bank as administrative agent, issuing bank and swingline lender and the other lender parties thereto.(12)
10.16	Security Agreement, dated January 25, 2008, among MAXIMUS, Inc. and certain subsidiaries of MAXIMUS, Inc., in favor of SunTrust Bank.(12)
10.17	Pledge Agreement, dated January 25, 2008, by and among MAXIMUS, Inc. and certain subsidiaries of MAXIMUS, Inc., in favor of SunTrust Bank.(12)
10.18	Extension of Employment Agreement of Richard A. Montoni, dated December 22, 2009 (13)*
21.1	Subsidiaries of the Company. Filed herewith.
23.1	Consent of Independent Registered Public Accounting Firm. Filed herewith.
31.1	Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. Filed herewith.
31.2	Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. Filed herewith.
32.1	Section 906 Principal Executive Officer Certification. Furnished herewith.
32.2	Section 906 Principal Financial Officer Certification. Furnished herewith.
99.1	Special Considerations and Risk Factors. Filed herewith.
101	The following materials from the MAXIMUS, Inc. Annual Report on Form 10-K for the year ended September 30, 2011 formatted in eXtensible Business Reporting Language (XBRL): (i) Consolidated Statements of Operations, (ii) Consolidated Balance Sheets, (iii) Consolidated Statements of Cash Flows, (iv) Consolidated Statements of Changes in Shareholders’ Equity and (v) Notes to Consolidated Financial Statements. Filed electronically herewith.

*Denotes management contract or compensation plan.

(1)Filed as an exhibit to the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2000 (File No. 1-12997) on August 14, 2000 and incorporated herein by reference.

(2)Filed as an exhibit to the Company’s Current Report on Form 8-K (File No. 1-12997) on September 15, 2011 and incorporated herein by reference.

(3)Filed as an exhibit to the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 1997 (File No. 1-12997) on August 14, 1997 and incorporated herein by reference.

(4)Filed as an exhibit to the Company’s Registration Statement on Form S-8 (File No. 333-136400) on August 8, 2006 and incorporated herein by reference.

59

(5)Filed as an exhibit to the Company’s Current Report on Form 8-K (File No. 1-12997) on November 27, 2007 and incorporated herein by reference.

(6)Filed as an exhibit to the Company’s Annual Report on Form 10-K for the year ended September 30, 1997 (File No. 1-12997) on December 22, 1997 and incorporated herein by reference.

(7)Filed as an exhibit to the Company’s Registration Statement on Form S-8 (File No. 333-122711) on February 10, 2005 and incorporated herein by reference.

(8)Filed as an exhibit to the Company’s Current Report on Form 8-K (File No. 1-12997) on April 26, 2006 and incorporated herein by reference.

(9)Filed as an exhibit to the Company’s Registration Statement on Form S-1 (File No. 333-21611) on February 12, 1997 and incorporated herein by reference.

(10)Filed as an exhibit to the Company’s Current Report on Form 8-K (File No. 1-12997) on June 23, 2006 and incorporated herein by reference.

(11)Filed as an exhibit to the Company’s Current Report on Form 8-K (File No. 1-12997) on November 20, 2007 and incorporated herein by reference.

(12)Filed as an exhibit to the Company’s Current Report on Form 8-K (File No. 1-12997) on January 29, 2008 and incorporated herein by reference.

(13)Filed as an exhibit to the Company’s Quarterly Report on Form 10-Q for the Quarter ended December 31, 2009  (File No. 1-12997) on February 4, 2010 and incorporated herein by reference.

60

EX-21.1

EXHIBIT 21.1

MAXIMUS, Inc.

List of Subsidiaries

As of September 30, 2011

Name*	Jurisdiction of Incorporation/Organization
MAXNetwork Pty Limited	Australia
MAXIMUS Canada, Inc.	Canada
Israel Workforce Solutions Ltd(1)	Israel
MAXIMUS Properties LLC	Virginia
MAXIMUS International, LLC	Virginia
MAXIMUS Federal Services, Inc.	Virginia
MAXIMUS Consulting Services, Inc.	Virginia
MAXIMUS Health Services, Inc.	Indiana
MAXIMUS Human Services, Inc.	Virginia
MAXIMUS K-12 Education, Inc.	Virginia
MAXIMUS Higher Education, Inc.	Virginia
MAXIMUS BC Health, Inc.	British Columbia
MAXIMUS Employment & Training Limited	United Kingdom
All subsidiaries are 100% owned, directly or indirectly, by MAXIMUS, unless otherwise noted

(1)—Owned 55% by MAXIMUS

*The names of other subsidiaries have been omitted from this list because, considered in the aggregate, they would not constitute a significant subsidiary under Securities and Exchange Commission Regulation S-X, Rule 1-02(w).

EX-23.1

EXHIBIT 23.1

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

We consent to the incorporation by reference in the following Registration Statements:

(1)Registration Statements (Form S-8, Nos. 333-88012, 333-41871, 333-62380, 333-75263 and 333-136400) pertaining to the 1997 Equity Incentive Plan of MAXIMUS, Inc.

(2)Registration Statement (Form S-8, Nos. 333-41867 and 333-122711) pertaining to the 1997 Employee Stock Purchase Plan of MAXIMUS, Inc. and

(3)Registration Statement (Form S-8, No. 333-41869) pertaining to the 1997 Director Stock Option Plan of MAXIMUS, Inc.

of our report dated November 14, 2011 with respect to the consolidated financial statements of MAXIMUS, Inc., and our report dated November 14, 2011 with respect to the effectiveness of internal control over financial reporting of MAXIMUS, Inc., included in the Annual Report (Form 10-K) for the year ended September 30, 2011.

/s/Ernst & Young LLP

McLean, Virginia
November 14, 2011

EX-31.1

EXHIBIT 31.1

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

I, Richard A. Montoni, certify that:

1.I have reviewed this Annual Report on Form 10-K of MAXIMUS, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting.

5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Dated: November 14, 2011	/s/ RICHARD A. MONTONI
	Richard A. Montoni
	Chief Executive Officer

EX-31.2

EXHIBIT 31.2

Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002

I, David N. Walker, certify that:

1.I have reviewed this Annual Report on Form 10-K of MAXIMUS, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting.

5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Dated: November 14, 2011	/s/ DAVID N. WALKER
	David N. Walker
	Chief Financial Officer

EX-32.1

EXHIBIT 32.1

Section 906 CEO Certification

I, Richard A. Montoni, Chief Executive Officer of MAXIMUS, Inc. (“the Company”), do hereby certify, under the standards set forth in and solely for the purposes of 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to my knowledge:

1.The Annual Report on Form 10-K of the Company for the fiscal year ended September 30, 2011 (the “Annual Report”) fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 (15 U.S.C. Section 78m or 78o(d)) and

2.The information contained in the Annual Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Dated: November 14, 2011	/s/ RICHARD A. MONTONI
	Richard A. Montoni
	Chief Executive Officer

EX-32.2

EXHIBIT 32.2

Section 906 CFO Certification

I, David N. Walker, Chief Financial Officer of MAXIMUS, Inc. (“the Company”), do hereby certify, under the standards set forth in and solely for the purposes of 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that, to my knowledge:

1.The Annual Report on Form 10-K of the Company for the fiscal year ended September 30, 2011 (the “Annual Report”) fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 (15 U.S.C. Section 78m or 78o(d)) and

2.The information contained in the Annual Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Dated: November 14, 2011	/s/ DAVID N. WALKER
	David N. Walker
	Chief Financial Officer

EX-99.1

EXHIBIT 99.1

Special Considerations and Risk Factors

From time to time, we may make forward-looking public statements, such as statements concerning our then-expected future revenue or earnings or concerning projected plans, performance or contract procurement, as well as other estimates relating to future operations. Forward-looking statements may be in reports filed under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), in press releases or in informal statements made with the approval of an authorized executive officer. The words or phrases “will likely result,” “are expected to,” “will continue,” “is anticipated,” “estimate,” “project,” “believe,” “could,” “intend,” “may,” “opportunity,” “plan,” “potential” or similar terms and expressions are intended to identify “forward-looking statements” within the meaning of Section 21E of the Exchange Act and Section 27A of the Securities Act of 1933, as amended, as enacted by the Private Securities Litigation Reform Act of 1995.

We wish to caution you not to place undue reliance on these forward-looking statements that speak only as of the date on which they are made. In addition, we wish to advise you that the factors listed below, as well as other factors we have not currently identified, could affect our financial or other performance and could cause our actual results for future periods to differ materially from any opinions or statements expressed with respect to future periods or events in any current statement.

Except as required by law, we will not undertake and we specifically decline any obligation to publicly release revisions to these forward-looking statements to reflect either a circumstance after the date of the statements or the occurrence of events that may cause us to re-evaluate our forward-looking statements.

In connection with the “safe harbor” provisions of the Private Securities Litigation Reform Act, we are hereby filing the following cautionary statements identifying important factors that could cause our actual results to differ materially from those projected in forward-looking statements made by us or on our behalf:

We may be subject to fines, penalties and other sanctions if we fail to comply with federal, state and local laws governing our business.

Our business lines operate within a variety of complex regulatory schemes, including but not limited to the Federal Acquisition Regulation (FAR), Cost Accounting Standards, the Truth in Negotiations Act, the Fair Debt Collection Practices Act (and analogous state laws), as well as the regulations governing Medicaid and Medicare. If a government audit uncovers improper or illegal activities by us or we otherwise determine that these activities have occurred, we may be subject to civil and criminal penalties and administrative sanctions, including termination of contracts, forfeitures of profits, suspension of payments, fines and suspension or disqualification from doing business with the government. Any adverse determination could adversely impact our ability to bid in response to requests for proposals (RFPs) in one or more jurisdictions. Further, as a government contractor subject to the types of regulatory schemes described above, we are subject to an increased risk of investigations, criminal prosecution, civil fraud, whistleblower lawsuits and other legal actions and liabilities to which private sector companies are not, the result of which could have a material adverse effect on our operations.

If we fail to satisfy our contractual obligations or meet performance standards, our contracts may be terminated and we may incur significant costs or liabilities, including liquidated damages and penalties, which could adversely impact our operating results, financial condition and our ability to compete for future contracts.

Our contracts may be terminated for our failure to satisfy our contractual obligations or to meet performance standards and often require us to indemnify customers. In addition, some of our contracts contain substantial liquidated damages provisions and financial penalties related to performance failures. Although we have liability insurance, the policy coverage and limits may not be adequate to provide protection against all potential liabilities. Further, for certain contracts, we have posted significant performance bonds or issued letters of credit to secure our indemnification and other obligations. If a claim is made against a performance bond or letter of credit, we would be required to reimburse the issuer for the amount of the claim. Consequently, as a result of the above matters, we may incur significant costs or liabilities, including penalties, which could adversely impact our operating results, financial condition and our ability to compete for future contracts.

We are subject to review and audit by federal, state and local governments at their sole discretion and, if any improprieties are found, we may be required to refund revenue we have received, or forego anticipated revenue, which could have a material adverse impact on our revenues and our ability to bid in response to RFPs.

As a provider of services to government agencies, we are subject to periodic audits and other reviews by federal, state and local governments of our costs and performance, accounting and general business practices relating to our contracts with those government agencies. As part of that process, the government agency reviews our performance on the contract, our pricing practices, our cost structure and our compliance with applicable laws, regulations and standards. Based on the results of these audits, government agencies may demand refunds or adjust our contract-related costs and fees, including internal costs and expense allocation. Although adjustments arising from government audits and reviews have not had a material adverse effect on our results of operations in the past, there can be no assurance that future audits and reviews would not have such effects.

We may face liabilities arising from divested or discontinued businesses.

During 2008 we divested our Security Solutions, Unison, Education Systems, Justice Solutions and Asset Solutions businesses. During fiscal 2010, we divested our ERP Solutions business. The transaction documents for those divestitures contain a variety of representations, warranties and indemnification obligations. We could face indemnification claims and liabilities from alleged breaches of representations or warranties. In addition, the majority of our customer contracts require customer consent to assign those contracts to a third party. Although we are cooperating with the buyers of those businesses to obtain all customer consents, a customer could refuse to consent to an assignment and seek to hold us liable for performance problems or other contractual obligations.

During 2009 we exited the revenue maximization business. Although we no longer provide those services, former projects that we performed for state clients remain subject to federal audits. Our contracts for that business generally provide that the company will refund the portion of its fee associated with any federal disallowance. Accordingly, we may be obligated to refund amounts paid for such revenue maximization services depending on the outcome of future federal audits.

If we fail to accurately estimate the factors upon which we base our contract pricing, we may generate less profit than expected or incur losses on those contracts.

We derived approximately 22% of our fiscal 2011 revenue from fixed-price contracts and approximately 50% of our fiscal 2011 revenue from performance-based contracts. For fixed-price contracts, we receive our fee based on services provided. Those services might include operating a Medicaid enrollment center pursuant to specified standards, designing and implementing computer systems or applications, or delivering a planning document under a consulting arrangement. For performance-based contracts, we receive our fee on a per-transaction basis. These contracts include, for example, child support enforcement contracts, in which we often receive a fee based on the amount of child support collected. To earn a profit on these contracts, we must accurately estimate costs involved and assess the probability of completing individual transactions within the contracted time period. If our estimates prove to be inaccurate, we may not achieve the level of profit we expected or we may incur a net loss on a contract. Although we believe that we have recorded adequate provisions in our financial statements for losses on our fixed-price and cost-plus contracts, as required under U.S. generally accepted accounting principles, we cannot assure you that our contract loss provisions will be adequate to cover all actual future losses.

Adverse judgments or settlements in legal disputes could harm our financial condition and operating results.

We are subject to a variety of lawsuits and other claims that arise from time to time in the ordinary course of our business. These may include lawsuits and claims related to contracts, subcontracts and employment claims and compliance with Medicaid and Medicare regulations as well as laws governing debt collections and child support enforcement. Adverse judgments or settlements in some or all of these legal disputes may result in significant monetary damages or injunctive relief against us. In addition, litigation and other legal claims are subject to inherent uncertainties and management’s view of these matters may change in the future. Those uncertainties include, but are not limited to, costs of litigation, unpredictable court or jury decisions, and the differing laws and attitudes regarding damage awards among the states and countries in which we operate.

We may incur significant costs before receiving related contract payments that could result in increasing the use of cash and accounts receivable.

When we are awarded a contract, we may incur significant expenses before we receive contract payments, if any. These expenses may include leasing office space, purchasing office equipment, and hiring personnel. In other situations, contract terms provide for billing upon achievement of specified project milestones. As a result, in these situations, we are required to expend significant sums of money before receiving related contract payments. In addition, payments due to us from government agencies may be delayed due to billing cycles or as a result of failures to approve governmental budgets in a timely manner. These factors could impact us by increasing the use of cash and accounts receivable. Moreover, these impacts could be exacerbated if we fail to either invoice the government agency or collect our fee in a timely manner.

Many of our projects handle protected health information or other forms of confidential personal information pertaining to participants in government programs, the loss or disclosure of which could adversely affect our business, financial condition and reputation.

As a provider of services under government health and human services programs, we often receive, maintain and transmit protected health information or other types of confidential personal information of the participants in those programs.  That information may be regulated by the HIPAA, the Health Information Technology for Economic and Clinical Health Act of 2009 (“HITECH”) or similar laws.  The loss, theft or improper disclosure of that information could subject the Company to sanctions under the relevant laws, lawsuits from affected individuals, negative press articles and a loss of confidence from our government clients, all of which could adversely affect our business and financial condition.

We obtain most of our business through competitive bidding in response to government RFPs. We may not be awarded contracts through this process on the same level in the future as in the past, and contracts we are awarded may not be profitable.

Substantially all of our customers are government agencies. To market our services to government customers, we are often required to respond to government RFPs, which may result in contract awards on a competitive basis. To do so effectively, we must estimate accurately our cost structure for servicing a proposed contract, the time required to establish operations and likely terms of the proposals submitted by competitors. We must also assemble and submit a large volume of information within an RFP’s rigid timetable. Our ability to respond successfully to RFPs will greatly impact our business. There is no assurance that we will continue to obtain contracts in response to government RFPs and our proposals may not result in profitable contracts. In addition, competitors may protest contracts awarded to us through the RFP process which may cause the award to be delayed or overturned or may require the customer to reinitiate the RFP process.

Government entities have in the past and may in the future terminate their contracts with us earlier than we expect, which may result in revenue shortfalls.

Many of our government contracts contain base periods of one or more years, as well as option periods covering more than half of the contract’s potential duration. Government agencies do not have to exercise these option periods, and they may elect not to exercise them for budgetary, performance or any other reason. Our contracts also typically contain provisions permitting a government customer to terminate the contract on short notice, with or without cause. Termination without cause provisions generally allow the government to terminate a contract at any time, and enable us to recover only our costs incurred or committed, and settlement expenses and profit, if any, on the work completed prior to termination. The unexpected termination of significant contracts could result in significant revenue shortfalls. If revenue shortfalls occur and are not offset by corresponding reductions in expenses, our business could be adversely affected. We cannot anticipate if, when or to what extent a customer might terminate its contracts with us.

If we are unable to manage our growth, our profitability will be adversely affected.

Sustaining our growth places significant demands on our management as well as on our administrative, operational and financial resources. For us to continue to manage our growth, we must continue to improve our operational, financial and management information systems and expand, motivate and manage our workforce. If our growth comes at the expense of providing quality service and generating reasonable profits, our ability to successfully bid for contracts and our profitability will be adversely affected.

We rely on key contracts with state and local governments for a significant portion of our revenue. A substantial reduction in those contracts would materially adversely affect our operating results.

In fiscal 2011, approximately 53% of our total revenue was derived from contracts with state and local government agencies. Any significant disruption or deterioration in our relationship with state and local governments and a corresponding reduction in these contracts would significantly reduce our revenues and could substantially harm our business.

Government unions may oppose outsourcing of government programs to outside vendors such as us, which could limit our market opportunities and could impact us adversely. In addition, our unionized workers could disrupt our operations.

Our success depends in part on our ability to win profitable contracts to administer and manage health and human services programs traditionally administered by government employees. Many government employees, however, belong to labor unions with considerable financial resources and lobbying networks. Unions have in the past applied, and are likely to continue to apply, political pressure on legislators and other officials seeking to outsource government programs. Union opposition to these programs may result in fewer opportunities for us to service government agencies and/or longer and more complex procurements.

We do operate outsourcing programs using unionized employees in Canada. We have experienced opposition from the union, which does not favor the outsourcing of government programs. As a result, we have received negative press coverage as the union continues to oppose our program operations. Such press coverage and union opposition may have an adverse affect on the willingness of government agencies to outsource such projects as well as certain contracts that are operated within a unionized environment. Our unionized workers could also declare a strike which could adversely affect our performance and financial results.

We may be precluded from bidding and performing certain work due to other work we currently perform.

Various laws and regulations prohibit companies from performing work for government agencies that might be viewed as an actual or apparent conflict of interest. These laws may limit our ability to pursue and perform certain types of work. For example, some of our businesses assist government agencies in developing RFPs for various government programs. In those situations, the divisions involved in operating such programs would likely be precluded from bidding on those RFPs. Similarly, regulations governing the independence of Medicaid enrollment brokers and Medicare appeal providers could prevent us from providing services to other organizations such as health plans.

We may lose executive officers and senior managers on whom we rely to generate business and execute projects successfully.

The ability of our executive officers and our senior managers to generate business and execute projects successfully is important to our success. While we have employment agreements with some of our executive officers, those agreements do not prevent them from terminating their employment with us. The loss of an executive officer or senior manager could impair our ability to secure and manage engagements, which could harm our business, prospects, financial condition and results of operations.

Inaccurate, misleading or negative media coverage could adversely affect our reputation and our ability to bid for government contracts.

Because of the public nature of many of our business lines, the media frequently focus their attention on our contracts with government agencies. If the media coverage is negative, it could influence government officials to slow the pace of outsourcing government services, which could reduce the number of RFPs. The media also focus their attention on the activities of political consultants engaged by us, and we may be tainted by adverse media coverage about their activities, even when those activities are unrelated to our business. Moreover, inaccurate, misleading or negative media coverage about us could harm our reputation and, accordingly, our ability to bid for and win government contracts.

We may be unable to attract and retain sufficient qualified personnel to sustain our business.

Our delivery of services is labor-intensive. When we are awarded a government contract, we must quickly hire project leaders and case management personnel. The additional staff also creates a concurrent demand for increased administrative personnel. Our success requires that we attract, develop, motivate and retain:

·experienced and innovative executive officers;

·senior managers who have successfully managed or designed government services programs; and

·information technology professionals who have designed or implemented complex information technology projects.

Innovative, experienced and technically proficient individuals are in great demand and are likely to remain a limited resource. There can be no assurance that we will be able to continue to attract and retain desirable executive officers and senior managers. Our inability to hire sufficient personnel on a timely basis or the loss of significant numbers of executive officers and senior managers could adversely affect our business.

If we fail to establish and maintain important relationships with government entities and agencies, our ability to successfully bid under RFPs may be adversely affected.

To facilitate our ability to prepare bids in response to RFPs, we rely in part on establishing and maintaining relationships with officials of various government entities and agencies. These relationships enable us to provide informal input and advice to the government entities and agencies prior to the development of an RFP. We also engage marketing consultants, including lobbyists, to establish and maintain relationships with elected officials and appointed members of government agencies. The effectiveness of these consultants may be reduced or eliminated if a significant political change occurs. In that circumstance, we may be unable to successfully manage our relationships with government entities and agencies and with elected officials and appointees. Any failure to maintain positive relationships with government entities and agencies may adversely affect our ability to bid successfully in response to RFPs.

The federal government may limit or prohibit the outsourcing of certain programs or may refuse to grant consents and/or waivers necessary to permit private entities, such as us, to perform certain elements of government programs.

The federal government could limit or prohibit private contractors like MAXIMUS from operating or performing elements of certain government programs. State or local governments could be required to operate such programs with government employees as a condition of receiving federal funding. Moreover, under current law, in order to privatize certain functions of government programs, the federal government must grant a consent and/or waiver to the petitioning state or local agency. If the federal government does not grant a necessary consent or waiver, the state or local agency will be unable to outsource that function to a private entity, such as us. This situation could eliminate a contracting opportunity or reduce the value of an existing contract.

Our business could be adversely affected by future legislative or government budgetary and spending changes.

The market for our services depends largely on federal and state legislative programs and the budgetary capability to support programs, including the continuance of existing programs. These programs can be modified or amended at any time by acts of federal and state governments.

Moreover, part of our growth strategy includes aggressively pursuing new opportunities and continuing to serve existing programs scheduled for re-bid, which are or may be created by federal and state initiatives, principally in the area of health and human services.

State budgets have been adversely impacted by the recent financial and credit crisis and worldwide economic slowdown, resulting in state budget deficits. There are a number of alternatives to states in managing a possible budget deficit, including:

·accessing previously set aside or “rainy day” funds;

·increasing taxes;

·eliminating or reducing services;

·implementing cost containment and savings measures;

·pursuing additional federal assistance; and

·developing additional sources of revenue, such as the legalization of gaming.

While we believe that the demand for our services remains substantial, state budget deficits could adversely impact our existing and anticipated business as well as our future financial performance.

Also, changes in federal initiatives or in the level of federal spending due to budgetary or deficit considerations may have a significant impact on our future financial performance. For example, increased or changed spending on defense, security or anti-terrorism threats may impact the level of demand for our services. Many state programs, such as Medicaid, are federally mandated and fully or partially funded by the federal government. Changes, such as program eligibility, benefits, or the level of federal funding may impact the demand for our services. Certain changes may present new opportunities to us, while other changes may reduce the level of demand for services provided by us, which could materially adversely impact our future financial performance.

If we do not successfully integrate the businesses that we acquire, our results of operations could be adversely affected.

Business combinations involve a number of factors that affect operations, including:

·diversion of management’s attention;

·loss of key personnel;

·entry into unfamiliar markets;

·assumption of unanticipated legal or financial liabilities;

·becoming significantly leveraged as a result of incurring debt to finance an acquisition;

·unanticipated operating, accounting or management difficulties in connection with the acquired entities;

·impairment of acquired intangible assets, including goodwill; and

·dilution to our earnings per share.

Businesses we acquire may not achieve the revenue and earnings we anticipated. Customer dissatisfaction or performance problems with an acquired firm could materially and adversely affect our reputation as a whole. As a result, we may be unable to profitably manage businesses that we have acquired or that we may acquire or we may fail to integrate them successfully without incurring substantial expenses, delays or other problems that could materially negatively impact our business and results of operations.

We may rely on subcontractors and partners to provide clients with a single-source solution.

From time to time, we may engage subcontractors, teaming partners or other third parties to provide our customers with a single-source solution. While we believe that we perform appropriate due diligence on our subcontractors and teaming partners, we cannot guarantee that those parties will comply with the terms set forth in their agreements. We may have disputes with our subcontractors, teaming partners or other third parties arising from the quality and timeliness of the subcontractor’s work, customer concerns about the subcontractor or other matters. Subcontractor performance deficiencies could result in a customer terminating our contract for default. We may be exposed to liability, and we and our clients may be adversely affected if a subcontractor or teaming partner failed to meet its contractual obligations.

We face competition from a variety of organizations, many of which have substantially greater financial resources than we do; we may be unable to compete successfully with these organizations.

Our primary competitors in the Health Services Segment market in the United States are Affiliated Computer Services, a Xerox Company; Electronic Data Systems, an HP Company; and specialized private service providers. Our primary competitors in the Human Services Segment market include Serco, Atos Origin, Ingeus, other specialized consulting companies and  non-profit organizations such as United Way, Goodwill and Catholic Charities.

Many of these companies are national and international in scope, are larger than us, and have greater financial resources, name recognition and larger technical staffs. Substantial resources could enable certain competitors to initiate severe price cuts or take other measures in an effort to gain market share. In addition, we may be unable to compete for the limited number of large contracts because we may not be able to meet an RFP’s requirement to obtain and post a large cash performance bond. Also, in some geographic areas, we face competition from smaller consulting firms with established reputations and political relationships. There can be no assurance that we will be able to compete successfully against our existing or any new competitors.

A number of factors may cause our cash flows and results of operations to vary from quarter to quarter.

Factors which may cause our cash flows and results of operations to vary from quarter to quarter include:

·the terms and progress of contracts;

·caseloads and other volume where revenue is derived on transactional volume on contracts;

·the levels of revenue earned and profitability of fixed-price and performance-based contracts;

·expenses related to certain contracts which may be incurred in periods prior to revenue being recognized;

·the commencement, completion or termination of contracts during any particular quarter;

·the schedules of government agencies for awarding contracts;

·the term of awarded contracts; and

·potential acquisitions.

Changes in the volume of activity and the number of contracts commenced, completed or terminated during any quarter may cause significant variations in our cash flows and results of operations because a large amount of our expenses are fixed.

Our Articles of Incorporation and bylaws include provisions that may have anti-takeover effects.

Our Articles of Incorporation and bylaws include provisions that may delay, deter or prevent a takeover attempt that shareholders might consider desirable. For example, our Articles of Incorporation provide that our directors are to be divided into three classes and elected to serve staggered three-year terms. This structure could impede or discourage an attempt to obtain control of us by preventing stockholders from replacing the entire board in a single proxy contest, making it more difficult for a third party to take control of us without the consent of our Board of Directors. Our Articles of Incorporation further provide that our shareholders may not take any action in writing without a meeting. This prohibition could impede or discourage an attempt to obtain control of us by requiring that any corporate actions initiated by shareholders be adopted only at properly called shareholder meetings.

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Earnings Per Share (Details) (USD $) In Thousands, except Share data	1 Months Ended	3 Months Ended								12 Months Ended
	May 31, 2011	Sep. 30, 2011	Jun. 30, 2011	Mar. 31, 2011	Dec. 31, 2010	Sep. 30, 2010	Jun. 30, 2010	Mar. 31, 2010	Dec. 31, 2009	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Earnings Per Share
Authorized stock split declared and distributed, number of shares per each share held	2
Numerator:
Income from continuing operations										$ 82,142	$ 69,397	$ 53,841
Income (loss) from discontinued operations		18	(68)	(819)	(105)	1,032	1,200	752	(1,972)	(974)	1,012	(7,301)
Net income		$ 25,575	$ 19,892	$ 18,219	$ 17,482	$ 21,713	$ 17,325	$ 18,743	$ 12,628	$ 81,168	$ 70,409	$ 46,540
Denominator:
Weighted average shares outstanding (in shares)										34,417,000	34,827,000	35,141,000
Effect of dilutive securities:
Employee stock options and unvested restricted stock units (in shares)										1,114,000	1,103,000	632,000
Denominator for diluted earnings per share (in shares)										35,531,000	35,930,000	35,773,000
Restricted stock units
Anti-dilutive securities excluded from computation of earnings per share
Unvested restricted stock units excluded from the calculation of diluted earnings per share										15,000

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CONSOLIDATED BALANCE SHEETS (Parenthetical) In Thousands	Sep. 30, 2011	Sep. 30, 2010
CONSOLIDATED BALANCE SHEETS
Common stock, shares authorized	60,000	60,000
Common stock, shares issued	56,018	54,975
Common stock, shares outstanding	33,793	34,348
Treasury stock, shares	22,225	20,627

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CONSOLIDATED STATEMENTS OF CASH FLOWS (USD $) In Thousands	12 Months Ended
	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Cash flows from operating activities:
Net income	$ 81,168	$ 70,409	$ 46,540
Adjustments to reconcile net income to net cash provided by operating activities:
(Income) loss from discontinued operations	974	(1,012)	7,301
Depreciation and amortization	22,845	18,340	12,232
Deferred income taxes	1,758	(3,172)	26,471
Gain on sale of fixed assets			(51)
Deferred interest income on note receivable		263	376
Non-cash equity based compensation	9,485	7,918	7,307
Changes in assets and liabilities, net of effects of business combinations and divestitures:
Accounts receivable-billed	(11,584)	38	(13,052)
Accounts receivable-unbilled	10,068	2,415	(6,677)
Prepaid expenses and other current assets	(2,573)	(1,740)	(11,801)
Deferred contract costs	(1,309)	1,541	(2,882)
Accounts payable	7,312	(407)	993
Accrued compensation and benefits	4,490	7,883	5,497
Deferred revenue	(11,779)	31,294	5,820
Income taxes	(10,814)	6,374	(20,503)
Other assets and liabilities	(2,456)	827	(25,037)
Cash provided by operating activities-continuing operations	97,585	140,971	32,534
Cash used in operating activities-discontinued operations	(725)	(2,530)	(1,901)
Cash provided by operating activities	96,860	138,441	30,633
Cash flows from investing activities:
Proceeds (payments) from sales of discontinued operations, net of transaction costs		1,700	(1,626)
Acquisition of businesses, net of cash acquired	(1,021)	(11,960)	(406)
Proceeds from note receivable	237	473	972
Purchases of property and equipment	(18,506)	(13,936)	(19,694)
Capitalized software costs	(7,608)	(8,672)	(6,888)
Proceeds from sale of equipment			696
Cash used in investing activities-continuing operations	(26,898)	(32,395)	(26,946)
Cash used in investing activities-discontinued operations			(90)
Cash used in investing activities	(26,898)	(32,395)	(27,036)
Cash flows from financing activities:
Employee stock transactions	8,980	2,763	2,292
Tax benefit due to option exercises and restricted stock units vesting	6,996	2,901	651
Repurchases of common stock	(56,540)	(40,217)	(30,046)
Repayment of long-term debt and capital lease obligations		(7)	(417)
Issuance of long-term debt	304	533
Cash dividends paid	(10,327)	(8,375)	(8,054)
Cash used in financing activities	(50,587)	(42,402)	(35,574)
Effect of exchange rate changes on cash	(1,746)	3,862	187
Net increase (decrease) in cash and cash equivalents	17,629	67,506	(31,790)
Cash and cash equivalents, beginning of period	155,321	87,815	119,605
Cash and cash equivalents, end of period	$ 172,950	$ 155,321	$ 87,815

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Discontinued Operations (Details) (USD $)	3 Months Ended								12 Months Ended							1 Months Ended	12 Months Ended
	Sep. 30, 2011	Jun. 30, 2011	Mar. 31, 2011	Dec. 31, 2010	Sep. 30, 2010	Jun. 30, 2010	Mar. 31, 2010	Dec. 31, 2009	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009	Sep. 30, 2010 Less than ERP business	Sep. 30, 2011 ERP business	Sep. 30, 2010 ERP business	Sep. 30, 2009 ERP business	May 31, 2008 Unison Maximus Inc. subsidiary	Sep. 30, 2011 Unison Maximus Inc. subsidiary
Discontinued Operations
Sale Price of ERP business, net of transaction costs														$ 5,600,000
Sale of business, transaction costs														700,000
Previously recorded pre-tax loss on sale															1,300,000
Loss regarding purchase price adjustment													1,700,000
Sale price of disposal group																6,500,000
Value of promissory note included in sale price																6,400,000	3,800,000
Operating results of the discontinued operations included in the consolidated statements of operations
Revenue										27,054,000	29,393,000
Income (loss) from operations before income taxes									(219,000)	1,664,000	(9,478,000)
Provision for (benefit from) income taxes									(86,000)	624,000	(3,744,000)
Income (loss) from discontinued operations	197,000	(65,000)	(265,000)		1,060,000	1,200,000	752,000	(1,972,000)	(133,000)	1,040,000	(5,734,000)
Loss (gain) on disposal before income taxes									1,390,000	45,000	686,000	100,000					(300,000)
Provision for (benefit from) income taxes									(549,000)	(17,000)	881,000
Loss on disposal	(179,000)	(3,000)	(554,000)	(105,000)	(28,000)				(841,000)	(28,000)	(1,567,000)
Income (loss) from discontinued operations	18,000	(68,000)	(819,000)	(105,000)	1,032,000	1,200,000	752,000	(1,972,000)	(974,000)	1,012,000	(7,301,000)
Net payments related to discontinued operations									$ 725,000	$ 2,530,000	$ 1,901,000

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Goodwill and Intangible Assets (Details 2) (USD $)	12 Months Ended
	Sep. 30, 2011 Y segments months	Sep. 30, 2010	Sep. 30, 2009
Components of intangible assets
Cost	$ 11,462,000	$ 17,014,000
Accumulated Amortization	5,811,000	9,236,000
Intangible Assets, net	5,651,000	7,778,000
Fully-amortized technology-based assets still in use	3,400,000
Weighted average remaining life of assets not fully amortized (in years)	6.4
Amortization expense	2,200,000	2,100,000	1,400,000
Estimated future amortization
Year ended September 30, 2012	1,136,000
Year ended September 30, 2013	1,060,000
Year ended September 30, 2014	697,000
Year ended September 30, 2015	675,000
Year ended September 30, 2016	675,000
Thereafter	1,408,000
Total	5,651,000
Technology-based intangible assets
Components of intangible assets
Cost	7,146,000	7,160,000
Accumulated Amortization	4,097,000	3,654,000
Intangible Assets, net	3,049,000	3,506,000
Weighted average remaining life of assets not fully amortized (in years)	6.9
Customer contracts and relationships
Components of intangible assets
Cost	3,454,000	8,989,000
Accumulated Amortization	1,513,000	5,504,000
Intangible Assets, net	1,941,000	3,485,000
Weighted average remaining life of assets not fully amortized (in years)	5.4
Trademark
Components of intangible assets
Cost	620,000	622,000
Accumulated Amortization	102,000	39,000
Intangible Assets, net	518,000	583,000
Weighted average remaining life of assets not fully amortized (in years)	8.4
Non-compete arrangements
Components of intangible assets
Cost	242,000	243,000
Accumulated Amortization	99,000	39,000
Intangible Assets, net	$ 143,000	$ 204,000
Weighted average remaining life of assets not fully amortized (in years)	2.4

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Income Taxes

12 Months Ended

Sep. 30, 2011

Income Taxes

Income Taxes

18. Income Taxes

The Company’s components of income from continuing operations before income taxes and the corresponding provision for income taxes is as follows (in thousands):

	Year ended September 30,
	2011		2010		2009
Income from continuing operations before income taxes:
United States	$	66,842	$	66,162	$	77,718
Foreign	59,054		42,160		11,016
Income from continuing operations before income taxes	$	125,896	$	108,322	$	88,734

	Year ended September 30,
	2011			2010			2009
Current provision:
Federal	$	20,090		$	23,712		$	5,013
State and local	4,484			5,197			1,143
Foreign	17,422			13,188			2,266
Total current provision	41,996			42,097			8,422
Deferred tax expense (benefit):
Federal	$	1,572		$	(1,678	)	$	21,203
State and local	397			(278		)	4,534
Foreign	(211		)	(1,216		)	734
Total deferred tax expense (benefit)	1,758			(3,172		)	26,471
Income tax expense	$	43,754		$	38,925		$	34,893

The provision for income taxes differs from that which would have resulted from the use of the federal statutory income tax rate as follows (in thousands):

	Year ended September 30,
	2011			2010			2009
Federal income tax provision at statutory rate of 35%	$	44,063		$	37,913		$	31,057
Valuation allowance on net operating loss carryforwards	(16		)	(33		)	(330		)
Permanent items	314			1,263			512
State income taxes, net of federal benefit	3,175			3,153			3,811
Foreign taxes	(3,644		)	(2,177		)	(518		)
Other	(138		)	(1,194		)	361
Income tax expense	$	43,754		$	38,925		$	34,893

The significant items comprising the Company’s deferred tax assets and liabilities as of September 30, 2011 and 2010 are as follows (in thousands):

	As of September 30,
	2011			2010
Deferred tax assets—current:
Costs deductible in future periods	$	9,315		$	8,060
Deferred revenue	12,675			13,177
Total deferred tax assets—current	21,990			21,237
Deferred tax liabilities—current:
Accounts receivable—unbilled	2,734			6,701
Other	—			1,246
Total deferred tax liabilities—current:	2,734			7,947
Net deferred tax asset—current	$	19,256		$	13,290
Deferred tax assets—non-current:
Non-cash equity compensation	$	4,012		$	4,852
Costs deductible in future periods	2,567			5,093
Net operating loss carryforwards	1,028			1,079
Valuation allowance on net operating loss carryforwards	(1,028		)	(1,079		)
Deferred contract costs	101			464
Other	1,167			—
Total deferred tax assets—non-current	7,847			10,409
Total deferred tax liabilities—non-current
Amortization of goodwill and intangible assets	3,976			2,228
Property and equipment	10,767			6,723
Capitalized software	4,237			4,332
Other	80			228
Total deferred tax liability—non-current	$	19,060		$	13,511
Net deferred tax liability—non-current	$	11,213		$	3,102

Due to deferred tax assets and liabilities in different tax jurisdictions, the net long-term assets and liabilities are reflected on the accompanying consolidated balance sheet as follows (in thousands):

	As of September 30,
	2011			2010
Long-term assets	$	732		$	1,844
Long-term liabilities	11,945			4,946
Net deferred tax liability—non-current	$	(11,213	)	$	(3,102	)

We do not provide for U.S. income taxes on the undistributed earnings of our foreign subsidiaries, as we consider these to be indefinitely reinvested in the operations of such subsidiaries. If some of these earnings were distributed, some countries may impose withholding taxes; in addition, as foreign taxes have been previously paid on these earnings, we would expect to be entitled to a U.S. foreign tax credit that would reduce the U.S. taxes owed on such distributions. As at September 30, 2011, the approximate amount of cumulative earnings from foreign subsidiaries is $85.0 million. The amount of taxes that may be applicable on earnings planned to be reinvested indefinitely outside the United States is not readily determinable given the various tax planning alternatives the Company could employ should it decide to repatriate these earnings.

As of September 30, 2011, the Company had $4.0 million of net operating loss carryforwards related to a Canadian subsidiary. A full valuation allowance of $1.0 million has been established against the related deferred tax asset. These net operating loss carryforwards begin to expire at the end of fiscal 2027 through fiscal 2029.

Cash paid for income taxes during the years ended September 30, 2011, 2010, and 2009 was $45.2 million, $33.3 million and $24.1 million, respectively.

The Company accounts for uncertain tax positions by recognizing the financial statement effects of a tax position only when, based upon the technical merits, it is “more-likely-than-not” that the position will be sustained upon examination. The Company’s net unrecognized tax benefits totaled $1.2 million, $1.5 million and $1.9 million at September 30, 2011, 2010 and 2009, respectively. The total amount of unrecognized tax benefits that, if recognized, would affect the annual effective income tax rate is $1.2 million at September 30, 2011.

The Company has elected to report interest and penalties as a component of income tax expense. In the fiscal years ending September 30, 2011, 2010 and 2009, the Company recognized interest expense relating to unrecognized tax benefits of less than $0.1 million in each year. The net liability balance at September 30, 2011, 2010 and 2009 includes approximately $0.3 million of interest and penalties.

It is reasonably possible that the total amount of unrecognized tax benefits could decrease by as much as $0.1 million within the next twelve months as a result of settlement of expiration of statute of limitations, which could have an impact on the effective tax rate. The anticipated reversals are related to state tax items, none of which individually are significant.

The Company recognizes and presents uncertain tax positions on a gross basis (i.e., without regard to likely offsets for deferred tax assets, deductions and/or credits that would result from payment of uncertain tax amounts). The reconciliation of the beginning and ending amount of gross unrecognized tax benefits is as follows (in thousands):

	Year Ended September 30
	2011			2010			2009
Balance at beginning of year	$	1,553		$	2,045		$	2,291
Additions based on tax positions related to the current year	—			45			—
Reductions for tax positions of prior years	—			(196		)	—
Lapse of statute of limitations	(381		)	—			(68		)
Settlements	—			(341		)	(178		)
Balance at end of year	$	1,172		$	1,553		$	2,045

The Company files income tax returns in the United States Federal jurisdiction and in various state and foreign jurisdictions. The Company is no longer subject to U.S. Federal income tax examinations for years before 2008 and is no longer subject to state and local, or foreign income tax examinations by tax authorities for years before 2006. In international jurisdictions, similar rules apply to filed income tax returns, although the tax examination limitations and requirements may vary. The Company is no longer subject to audit by tax authorities for overseas jurisdictions for years prior to 2004.

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CONSOLIDATED STATEMENTS OF OPERATIONS (USD $) In Thousands, except Per Share data	12 Months Ended
	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Revenue	$ 929,633	$ 831,749	$ 720,108
Cost of revenue	675,982	610,916	528,762
Gross profit	253,651	220,833	191,346
Selling, general and administrative expenses	132,058	118,778	107,028
Legal and settlement recovery, net (Note 17)	808	5,351	4,271
Operating income from continuing operations	122,401	107,406	88,589
Interest and other income, net	3,495	916	145
Income from continuing operations before income taxes	125,896	108,322	88,734
Provision for income taxes	43,754	38,925	34,893
Income from continuing operations	82,142	69,397	53,841
Discontinued operations, net of income taxes:
Income (loss) from discontinued operations	(133)	1,040	(5,734)
Loss on disposal	(841)	(28)	(1,567)
Income (loss) from discontinued operations	(974)	1,012	(7,301)
Net income	$ 81,168	$ 70,409	$ 46,540
Basic earnings per share:
Income from continuing operations (in dollars per share)	$ 2.39	$ 1.99	$ 1.53
Income (loss) from discontinued operations (in dollars per share)	$ (0.03)	$ 0.03	$ (0.21)
Basic earnings per share (in dollars per share)	$ 2.36	$ 2.02	$ 1.32
Diluted earnings per share:
Income from continuing operations (in dollars per share)	$ 2.31	$ 1.93	$ 1.51
Income (loss) from discontinued operations (in dollars per share)	$ (0.03)	$ 0.03	$ (0.21)
Diluted earnings per share (in dollars per share)	$ 2.28	$ 1.96	$ 1.30
Dividends per share (in dollars per share)	$ 0.30	$ 0.24	$ 0.23
Weighted average shares outstanding:
Basic (in shares)	34,417	34,827	35,141
Diluted (in shares)	35,531	35,930	35,773

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Business Segments (Details 2) (USD $) In Thousands	3 Months Ended								12 Months Ended
	Sep. 30, 2011	Jun. 30, 2011	Mar. 31, 2011	Dec. 31, 2010	Sep. 30, 2010	Jun. 30, 2010	Mar. 31, 2010	Dec. 31, 2009	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Revenues and assets
Revenue	$ 250,107	$ 238,296	$ 227,116	$ 214,114	$ 212,516	$ 211,527	$ 204,386	$ 203,320	$ 929,633	$ 831,749	$ 720,108
Total long-lived assets	86,360				81,905				86,360	81,905
United States
Revenues and assets
Revenue									630,812	606,396	601,060
Total long-lived assets	51,245				47,328				51,245	47,328
Australia
Revenues and assets
Revenue									176,814	135,635	54,487
Total long-lived assets	12,260				13,405				12,260	13,405
Rest of World
Revenues and assets
Revenue									122,007	89,718	64,561
Total long-lived assets	$ 22,855				$ 21,172				$ 22,855	$ 21,172

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Discontinued Operations

12 Months Ended

Sep. 30, 2011

Discontinued Operations

Discontinued Operations

21. Discontinued Operations

On September 30, 2010, the Company sold its ERP division for cash proceeds of $5.6 million, net of transaction costs of $0.7 million, and recognized a pre-tax loss on sale of less than $0.1 million. The Company previously recorded a pre-tax loss on sale of $1.3 million in fiscal 2009. In 2011 the Company resolved a dispute with the buyer regarding the purchase price adjustment clause in their contract and recorded a loss of $1.7 million.

On May 2, 2008, the Company sold its Unison MAXIMUS, Inc. subsidiary for $6.5 million, including a promissory note of $6.4 million. The promissory note has a current value of $3.8 million, which has been fully reserved since the disposal. The Company recorded a gain on sale of $0.3 million in the 2011 fiscal year, with no gains recorded in earlier periods. The Company continues to monitor the payments on the note but no further gains are certain at this time.

The following table summarizes the operating results of the discontinued operations included in the Consolidated Statements of Operations (in thousands):

	Year Ended September 30,
	2011			2010			2009
Revenue	$	—		$	27,054		$	29,393
Income (loss) from operations before income taxes	$	(219	)	$	1,664		$	(9,478	)
Provision for (benefit from) income taxes	(86		)	624			(3,744		)
Income (loss) from discontinued operations	$	(133	)	$	1,040		$	(5,734	)
Loss on disposal before income taxes	$	(1,390	)	$	(45	)	$	(686	)
Provision for (benefit from) income taxes	(549		)	(17		)	881
Loss on disposal	$	(841	)	$	(28	)	$	(1,567	)
Income (loss) from discontinued operations	$	(974	)	$	1,012		$	(7,301	)

The Company made net payments of approximately $0.7 million in fiscal 2011 related to discontinued operations. These payments principally related to the settlement of customer and employee payments following the sale of the business.

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Business Segments (Details) (USD $) In Thousands	3 Months Ended								12 Months Ended
	Sep. 30, 2011	Jun. 30, 2011	Mar. 31, 2011	Dec. 31, 2010	Sep. 30, 2010	Jun. 30, 2010	Mar. 31, 2010	Dec. 31, 2009	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Revenue:
Revenue	$ 250,107	$ 238,296	$ 227,116	$ 214,114	$ 212,516	$ 211,527	$ 204,386	$ 203,320	$ 929,633	$ 831,749	$ 720,108
Gross Profit:
Gross profit	68,227	66,399	63,066	55,959	61,094	57,013	50,551	52,175	253,651	220,833	191,346
Selling, general, and administrative expense:
Selling, general and administrative expenses	34,560	35,259	33,572	28,667	30,904	31,658	28,787	27,429	132,058	118,778	107,028
Operating income from continuing operations (before income taxes):
Legal and settlement recovery, net (Note 17)	1,169	(361)					6,037	(686)	808	5,351	4,271
Operating income from continuing operations (before income taxes)	34,836	30,779	29,494	27,292	30,190	25,355	27,801	24,060	122,401	107,406	88,589
Identifiable assets:	565,279				527,741				565,279	527,741	433,234
Depreciation and amortization									22,845	18,340	12,232
Health Services
Revenue:
Revenue	156,303	141,788	137,779	130,011	129,032	127,307	127,279	130,640	565,881	514,258	495,141
Gross Profit:
Gross profit									147,239	130,276	131,547
Selling, general, and administrative expense:
Selling, general and administrative expenses									72,524	65,551	58,673
Operating income from continuing operations (before income taxes):
Operating income from continuing operations (before income taxes)	20,617	15,923	19,352	18,823	19,985	14,509	12,723	17,508	74,715	64,725	72,874
Identifiable assets:	224,400				202,339				224,400	202,339	192,121
Depreciation and amortization									12,120	9,055	6,545
Human Services
Revenue:
Revenue	93,804	96,508	89,337	84,103	83,484	84,220	77,107	72,680	363,752	317,491	224,967
Gross Profit:
Gross profit									106,412	90,557	59,799
Selling, general, and administrative expense:
Selling, general and administrative expenses									59,590	51,067	47,442
Operating income from continuing operations (before income taxes):
Operating income from continuing operations (before income taxes)	13,288	14,908	10,123	8,503	12,390	10,684	9,037	7,379	46,822	39,490	12,357
Identifiable assets:	212,791				190,695				212,791	190,695	93,881
Depreciation and amortization									7,842	6,623	4,006
Corporate/Other
Selling, general, and administrative expense:
Selling, general and administrative expenses									(56)	2,160	913
Operating income from continuing operations (before income taxes):
Operating income from continuing operations (before income taxes)	(238)	309	19	(34)	(2,185)	162	4	(141)	56	(2,160)	(913)
Identifiable assets:	128,088				134,707				128,088	134,707	147,232
Depreciation and amortization									$ 2,883	$ 2,662	$ 1,681

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Property and Equipment

12 Months Ended

Sep. 30, 2011

Property and Equipment

Property and Equipment

7. Property and Equipment

Property and equipment, at cost, consist of the following (in thousands):

	As of September 30,
	2011			2010
Land	$	1,800		$	1,800
Building and improvements	11,485			11,393
Office furniture and equipment	94,558			97,714
Leasehold improvements	9,798			4,833
	117,641			115,740
Less: Accumulated depreciation and amortization	(65,901		)	(66,867		)
Total property and equipment, net	$	51,740		$	48,873

Fixed asset depreciation expense for the years ended September 30, 2011, 2010 and 2009 was $15.1 million, $12.9 million and $8.9 million respectively.

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Related Party Transactions

12 Months Ended

Sep. 30, 2011

Related Party Transactions

Related Party Transactions

22. Related Party Transactions

Governor James R. Thompson, one of our outside directors who the Company’s Board of Directors has determined to be independent, is Senior Chairman of the law firm of Winston & Strawn in Chicago. Winston & Strawn has provided certain legal services to the Company. These services were provided in the normal course of business on terms and conditions consistent with the standard practices of Winston & Strawn and MAXIMUS. Governor Thompson had no personal involvement in the services provided. In 2011, 2010 and 2009, the Company paid Winston & Strawn $248,748, $150,609 and $934,391, respectively. These transactions do not represent a significant portion of Winston & Strawn’s annual revenues.

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Discontinued Operations (Tables)

12 Months Ended

Sep. 30, 2011

Discontinued Operations

Summary of operating results of discontinued operations included in the consolidated statements of operations

	Year Ended September 30,
	2011			2010			2009
Revenue	$	—		$	27,054		$	29,393
Income (loss) from operations before income taxes	$	(219	)	$	1,664		$	(9,478	)
Provision for (benefit from) income taxes	(86		)	624			(3,744		)
Income (loss) from discontinued operations	$	(133	)	$	1,040		$	(5,734	)
Loss on disposal before income taxes	$	(1,390	)	$	(45	)	$	(686	)
Provision for (benefit from) income taxes	(549		)	(17		)	881
Loss on disposal	$	(841	)	$	(28	)	$	(1,567	)
Income (loss) from discontinued operations	$	(974	)	$	1,012		$	(7,301	)

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Stock-Based Compensation (Tables)

12 Months Ended

Sep. 30, 2011

Stock-Based Compensation

Summary of RSU activity

	Shares		Weighted- Average Grant-Date Fair Value
Non-vested shares outstanding at September 30, 2010	1,464,011		$	18.82
Granted	519,857		31.80
Vested	(396,587	)	20.86
Forfeited	(59,595	)	20.47
Non-vested shares outstanding at September 30, 2011	1,527,686		22.64

Summary of stock option activity

	Options		Weighted Average Exercise Price
Outstanding at September 30, 2010	1,538,798		$	16.18
Exercised	(772,210	)	16.16
Forfeited or expired	(912	)	10.38
Outstanding at September 30, 2011	765,676		16.18
Exercisable at September 30, 2011	755,676		16.08

Summary of information pertaining to stock options vested and exercised

	Year ended September 30,
	2011	2010	2009
Aggregate intrinsic value of all stock options exercised	15,102	4,730	1,752
Net cash proceeds from exercise of stock options	12,482	5,948	4,678

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Acquisition

12 Months Ended

Sep. 30, 2011

Acquisition

Acquisition

20. Acquisition

DeltaWare

On February 10, 2010 (the acquisition date), the Company acquired 100% of the share capital of DeltaWare, Inc. (DeltaWare). DeltaWare is a Canadian company specializing in health administration management systems. MAXIMUS acquired DeltaWare, among other reasons, to broaden its core health services offerings and strengthen its position in the administration of public health programs. The acquired assets and business have been integrated into the Company’s Health Services segment.

The estimated acquisition date fair value of consideration transferred, assets acquired and liabilities are presented below and represent management’s best estimates (in thousands).

Cash, net of cash acquired	$	10,385
Contingent consideration obligations	3,015
Total fair value of consideration	$	13,400
Accounts receivable	$	2,010
Other tangible assets	1,571
Intangible assets	6,060
Total identifiable assets acquired	9,641
Accounts payable and other liabilities	2,125
Loans payable	870
Deferred revenue	723
Total liabilities assumed	3,718
Net identifiable assets acquired	5,923
Goodwill	7,477
Net assets acquired	$	13,400

During fiscal 2010, the Company paid $10.4 million to the previous owners of DeltaWare in return for all of the outstanding ownership interests.

At the acquisition date, the Company was liable for future additional payments (contingent consideration) totaling up to seven million Canadian Dollars in cash over the course of the next seven years. The contingent consideration payments are based upon the achievement of profitability and sales targets over the seven year period.  We determined the fair value of the liability based on a probability-weighted approach derived from management’s own estimates of profitability and sales targets. At the acquisition date, we recognized an estimated liability of $3.0 million. During the 2011 fiscal year, we recognized an additional expense of $0.2 million and made a payment of $1.0 million. Any change in the estimated liability will be recognized in earnings in the period in which the change of estimate occurs.

The identifiable assets acquired and liabilities assumed were recognized and measured as of the acquisition date based upon their estimated fair values. The excess of the acquisition date fair value of consideration over the estimated fair value of the net assets acquired was recorded as goodwill. The Company considers the goodwill to represent a number of potential strategic and financial benefits that are expected to be realized as a result of the acquisition, including, but not limited to bringing new capabilities to MAXIMUS in the adjacent markets and opportunities to expand its geographic reach.

The valuation of the intangible assets acquired is summarized below (in thousands).

	Useful life	Fair value
Technology-based intangibles	8.5 years	$	3,733
Customer contracts and relationships	8-10 years	1,474
Non-compete arrangements	4 years	239
Trade name	10 years	614
Total intangible assets		$	6,060

The total weighted average amortization period is 8.6 years.

The fair value of the accounts receivable balance comprises gross receivables of $2.0 million. There was no material valuation allowance against this balance at acquisition.

Of the total fair value of consideration, $7.5 million was allocated to goodwill. Goodwill is not expected to be deductible for income tax purposes.

The results of DeltaWare were not material for any periods shown.

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Commitments and Contingencies

12 Months Ended

Sep. 30, 2011

Commitments and Contingencies.

Commitments and Contingencies

12. Commitments and Contingencies

Litigation

The Company is involved in various legal proceedings, including the matters described below, in the ordinary course of its business.

In March 2009, a state Medicaid agency asserted a claim against MAXIMUS, related to a discontinued business line, in the amount of $2.3 million in connection with a contract MAXIMUS had through February 1, 2009 to provide Medicaid administrative claiming services to school districts in the state. MAXIMUS entered into separate agreements with the school districts under which MAXIMUS helped the districts prepare and submit claims to the state Medicaid agency which, in turn, submitted claims for reimbursement to the federal government. No legal action has been initiated. The state has asserted that its agreement with MAXIMUS requires the Company to reimburse the state for the amounts owed to the federal government. However, the Company’s agreements with the school districts require them to reimburse MAXIMUS for such payments and therefore MAXIMUS believes the school districts are responsible for any amounts disallowed by the state Medicaid agency or the federal government. Accordingly, the Company believes its exposure in this matter is limited to its fees associated with this work and that the school districts will be responsible for the remainder. MAXIMUS has exited the federal health care claiming business and no longer provides the services at issue in this matter.

In August 2010, the Company received a draft audit report prepared on behalf of one of its former SchoolMAX customers. The SchoolMAX business line was sold as part of the divestiture of the MAXIMUS Education Systems division in 2008. The draft audit report recommends a refund of approximately $11.6 million primarily arising out of the alleged failure of MAXIMUS and the buyer of the division to observe the most favored customer pricing term of the contract. MAXIMUS believes the audit report is incorrect and that no amounts are owed as a refund. In February 2011, the client sent a letter to MAXIMUS and the buyer of the business initiating the dispute resolution process under the contract. The client reiterated some of the audit issues previously identified and also raised a number of issues pertaining to services and products delivered under the contract. The client alleges total damages in excess of $30 million. MAXIMUS and the buyer plan to contest all of the client’s claims. The Company also believes that it is entitled to indemnification from the buyer of the business for claims pertaining to services and deliverables.

Flexible New Deal Contract Liabilities and Contingent Gains

In August 2009, the Company commenced work for the United Kingdom government as a provider of services under the “Flexible New Deal,” a welfare-to-work initiative. The work was performed in the Company’s Human Services Segment. This initiative was terminated for all contract providers during the current year and replaced with the “Work Programme,” under which MAXIMUS also performs services. As a consequence of the termination of the Flexible New Deal, MAXIMUS has incurred certain costs related to the termination of contracts, including property leases for offices which are no longer occupied by the Company but for which the Company retains responsibility for future lease payments. For properties which have been exited, the Company has recognized a liability for future lease rentals, service charges and property taxes for which they are liable, offset by anticipated future sublease rentals. A charge of $0.5 million has been recorded in this period for those contract termination costs.

As part of the Flexible New Deal contract, MAXIMUS is entitled to reimbursement for costs incurred as a consequence of early termination, as well as revenue foregone for payments the Company would have received for realizing certain long-term goals under the contract. MAXIMUS has submitted a claim of $7.8 million under the terms of the contract but cannot be certain that any funds will be recovered. Income will be recognized when and if the United Kingdom government determines that MAXIMUS is entitled to recover all or a portion of the submitted claim.

Employment Agreements

The Company has an employment agreement with its chief executive officer with a term ending in fiscal 2014.

Collective bargaining agreements

Approximately 20% of our employees are covered by collective bargaining agreements or similar arrangements. These agreements are typically renewed annually.

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Concentrations of Credit Risk and Major Customers

12 Months Ended

Sep. 30, 2011

Concentrations of Credit Risk and Major Customers

Concentrations of Credit Risk and Major Customers

3. Concentrations of Credit Risk and Major Customers

Financial instruments that potentially subject the Company to significant concentrations of credit risk consist primarily of accounts receivable, billed and unbilled.

For the years ended September 30, 2011, 2010 and 2009, the Company derived approximately 19%, 16% and 8% respectively, of its consolidated revenue from contracts with the Government of Australia, wholly within our Human Services Segment.

For the years ended September 30, 2011, 2010 and 2009, the Company derived approximately 16%, 16% and 18% respectively, of its consolidated revenue from contracts with the State of Texas, principally within our Health Services Segment.

For the years ended September 30, 2011, 2010, and 2009, the Company derived approximately 11%, 12% and 11% respectively, of its consolidated revenue from contracts with the State of California, principally within our Health Services Segment.

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Software Development Costs (Tables)

12 Months Ended

Sep. 30, 2011

Software Development Costs

Components of software development cost

	As of September 30,
	2011			2010
Capitalized software development costs	$	40,798		$	35,648
Less: Accumulated amortization	(14,182		)	(10,933		)
Total Software development costs, net	$	26,616		$	24,715

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Deferred Contract Costs

12 Months Ended

Sep. 30, 2011

Deferred Contract Costs.

Deferred Contract Costs

9. Deferred Contract Costs

Deferred contract costs consist of contractually recoverable direct set-up costs relating to long-term service contracts in progress. These costs include direct and incremental costs incurred prior to the commencement of us providing contracted services to our customers totaling $12.8 million and $9.8 million at September 30, 2011 and 2010, respectively. Deferred contract costs are expensed ratably as services are provided under the contracts. At September 30, 2011 and 2010, accumulated amortization of deferred contract costs was $4.8 million and $3.1 million, respectively.

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Employee Benefit Plans and Deferred Compensation

12 Months Ended

Sep. 30, 2011

Employee Benefit Plans and Deferred Compensation

Employee Benefit Plans and Deferred Compensation

14. Employee Benefit Plans and Deferred Compensation

The Company has 401(k) plans for the benefit of all employees who meet certain eligibility requirements. The plans provide for Company match, specified Company contributions, and/or discretionary Company contributions. During the years ended September 30, 2011, 2010 and 2009, the Company contributed $3.0 million, $3.2 million and $3.2 million to the 401(k) plans, respectively.

The Company also has a deferred compensation plan, which is a non-qualified plan available to a restricted number of highly compensated employees. The plan enables participants to defer compensation for tax purposes. These deferred employee contributions are held within a rabbi trust with investments directed by the respective employees. The assets of the rabbi trust are available to satisfy the claims of general creditors in the event of bankruptcy of the Company. The balance sheet at September 30, 2011 includes $1.5 million of cash and cash equivalents; an asset of $8.0 million related to life insurance assets, which are held at cash surrender value; and liabilities totaling $10.4 million related to the deferred compensation plan liabilities.

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Subsequent Events (Details) (USD $) In Millions, except Per Share data	1 Months Ended	12 Months Ended
	Oct. 31, 2011	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009	Oct. 07, 2011
Subsequent Events
Cash dividend declared (in dollars per share)	$ 0.09	$ 0.30	$ 0.24	$ 0.23
Cash dividends that will be paid					$ 3.0

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Fair Value Measurements

12 Months Ended

Sep. 30, 2011

Fair Value Measurements

Fair Value Measurements

10. Fair Value Measurements

The Company is required to disclose the fair value of all assets and liabilities subject to fair value measurement and the nature of the valuation techniques, including their classification within the fair value hierarchy, utilized by the Company in performing these measurements.

The FASB provides a fair value framework which requires the categorization of assets and liabilities into three levels based upon the assumptions (or inputs) used to price the assets or liabilities. Level 1 provides the most reliable measure of fair value, whereas Level 3 generally requires significant management judgment. The three levels are defined as follows:

Level 1:	Observable inputs such as quoted prices (unadjusted) in active markets for identical assets or liabilities.
Level 2:	Inputs other than quoted prices that are observable for the asset or liability, either directly or indirectly. These include quoted prices for similar assets or liabilities in active markets and quoted prices for identical or similar assets or liabilities in markets that are not active.
Level 3:	Unobservable inputs that reflect the reporting entity’s own assumptions.

The Company’s financial assets subject to fair value measurements and the necessary disclosures are as follows (in thousands):

	Fair Value as of September 30,			Fair Value Measurements as of September 30, 2011 Using Fair Value Hierarchy
Description	2011			Level 1		Level 2			Level 3
Current portion of acquisition-related contingent consideration	$	(1,840	)	$	—	$	—		$	(1,840	)
Acquisition related contingent consideration, net of current portion	(388		)	—		—			(388		)
Current portion of deferred compensation plan liabilities	(1,503		)	—		(1,503		)	—
Deferred compensation plan liabilities, net of current portion	(8,883		)	—		(8,883		)	—

The current portion of the deferred compensation plan liabilities is included on the balance sheet under “Accrued liabilities.”

The Company’s deferred compensation plan liabilities are valued using a market approach, utilizing the value of the underlying investments to identify the fair value. Changes in deferred compensation plan liabilities are recorded in the income statement within “Interest and other income, net.”

The Company’s only acquisition-related contingent consideration liability was incurred with the acquisition of DeltaWare Systems, Inc. (“DeltaWare”) in February 2010. The fair value of the acquisition-related contingent consideration liability was based on a probability-weighted approach derived from management’s own estimates of profitability and sales targets. During the current year, management’s estimates of DeltaWare’s future profitability have been revised, with the result that an additional charge has been recognized in the statement of operations. Foreign currency translation adjustments were recorded as a component of other comprehensive income.

The effect on the financial statements is summarized below (in thousands):

Balance at September 30, 2010	$	3,061
Additional estimated consideration	150
Payment of consideration	(1,021		)
Foreign currency translation	38
Balance at September 30, 2011	$	2,228

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Accounts Receivable Reserve (Tables)

12 Months Ended

Sep. 30, 2011

Accounts Receivable Reserve

Schedule of accounts receivable reserve

	Year ended September 30,
	2011			2010			2009
Balance at beginning of year	$	1,845		$	5,249		$	4,930
Additions to reserve	3,063			1,594			1,486
Deductions	(1,643		)	(4,998		)	(1,167		)
Balance at end of year	$	3,265		$	1,845		$	5,249

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Software Development Costs

12 Months Ended

Sep. 30, 2011

Software Development Costs

Software Development Costs

8. Software Development Costs

Software development costs consist of the following (in thousands):

	As of September 30,
	2011			2010
Capitalized software development costs	$	40,798		$	35,648
Less: Accumulated amortization	(14,182		)	(10,933		)
Total Software development costs, net	$	26,616		$	24,715

Capitalized software amortization expense for the years ended September 30, 2011, 2010 and 2009 was $5.5 million, $3.4 million and $2.0 million respectively.

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Goodwill and Intangible Assets (Details) (USD $) In Thousands	12 Months Ended
	Sep. 30, 2011	Sep. 30, 2010
Changes in goodwill
Balance at the beginning of the period	$ 71,251	$ 61,029
Goodwill activity during year related to acquisitions		8,535
Foreign currency translation	72	1,687
Balance at the end of the period	71,323	71,251
Health Services
Changes in goodwill
Balance at the beginning of the period	43,270	35,678
Goodwill activity during year related to acquisitions		7,477
Foreign currency translation	(28)	115
Balance at the end of the period	43,242	43,270
Human Services
Changes in goodwill
Balance at the beginning of the period	27,981	25,351
Goodwill activity during year related to acquisitions		1,058
Foreign currency translation	100	1,572
Balance at the end of the period	$ 28,081	$ 27,981

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Business and Summary of Significant Accounting Policies

12 Months Ended

Sep. 30, 2011

Business and Summary of Significant Accounting Policies

Business and Summary of Significant Accounting Policies

1. Business and Summary of Significant Accounting Policies

(a) Description of Business

MAXIMUS, Inc. (the “Company” or “we”) provides business process outsourcing services to government health and human services agencies in the United States and to foreign governments. The Company conducts its operations through two business segments: Health Services and Human Services. The Health Services Segment provides a variety of business process managed services and administrative support services for state, federal, national and local government programs, including Medicaid, CHIP, Health Care Reform, Medicare and Health Insurance BC (British Columbia). The Human Services Segment provides a variety of administrative support and case management services for federal, national, state and county human services agencies including welfare-to-work programs, child support enforcement, higher education services and K-12 special education services.

Other than disclosed in Note 21, the Notes to Consolidated Financial Statements reflect operating results from continuing operations.

The Company operates predominantly in the United States. Revenue from foreign-based projects and offices was 32%, 27%, and 17% of total revenue for the years ended September 30, 2011, 2010 and 2009, respectively.

(b) Principles of Consolidation

The consolidated financial statements include the accounts of MAXIMUS, Inc. and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

(c) Stock Split

On May 5, 2011, the Company’s Board of Directors declared a two-for-one stock split in the form of a dividend of one share for each outstanding share for shareholders of record on June 15, 2011. The additional shares were distributed on June 30, 2011. This did not change the proportionate interests that stockholders maintained in the Company. All common stock and per share amounts in these financial statements have been adjusted for the stock split.

(d) Revenue Recognition

In fiscal 2011, approximately 55% of our total revenue was derived from state and local government agencies whose programs received significant federal funding; 32% from foreign customers; 9% from federal government agencies; and 4% from other sources, such as commercial customers. Revenue is generated from contracts with various pricing arrangements, including: (1) fixed-price; (2) performance-based criteria; (3) costs incurred plus a negotiated fee (“cost-plus”); and (4) time-and-materials. Also, some contracts contain “not-to-exceed” provisions. Of the contracts with “not-to-exceed” provisions, to the extent we estimate we will exceed the contractual limits, we treat these contracts as fixed-price. For fiscal 2011, revenue from performance-based contracts was approximately 50% of total revenue; revenue from cost-plus contracts was approximately 24% of total revenue; revenue from fixed-price contracts was approximately 22% of total revenue; and revenue from time-and-materials contracts was approximately 4% of total revenue. A majority of the contracts with state and local government agencies have been fixed-price and performance-based, and our contracts with the federal government generally have been cost-plus. Fixed-price and performance-based contracts generally offer higher margins but typically involve more risk than cost-plus or time-and-materials reimbursement contracts.

We recognize revenue on general service arrangements as work is performed and amounts are earned. We consider amounts to be earned once evidence of an arrangement has been obtained, services are delivered, fees are fixed or determinable, and collectability is reasonably assured.

We recognize revenue on performance-based contracts when earned, which generally occurs when amounts are billable to customers. For certain contracts, this may result in revenue being recognized in irregular increments.

Revenue on cost-plus contracts is recognized based on costs incurred plus an estimate of the negotiated fee earned. Revenue on time and materials contracts is recognized based on hours worked and expenses incurred.

We recognize revenue on fixed-priced contracts when earned, as services are provided.

For certain fixed-price contracts, primarily systems design, development and implementation, we recognize revenue based on costs incurred using estimates of total expected contract revenue and costs to be incurred. The cumulative impact of any revisions in estimated revenue and costs is recognized in the period in which the facts that give rise to the revision become known. Provisions for estimated losses on incomplete contracts are provided for in full in the period in which such losses become known. This policy may result in revenues being recognized at different points from amounts being billable.

For other fixed-price contracts, revenue is recognized on a straight-line basis unless evidence suggests that revenue is earned or obligations are fulfilled in a different pattern. With fixed-price contracts, we are subject to the risk of potential cost overruns. Costs related to contracts may be incurred in periods prior to recognizing revenue. These costs are generally expensed. However, certain direct and incremental set-up costs may be deferred until services are provided and revenue begins to be recognized, when such costs are recoverable from a contractual arrangement. Set-up costs are costs related to activities that enable us to provide contractual services to a client. The timing of expense recognition may result in irregular profit margins.

Where contracts have multiple deliverables, we evaluate these deliverables at the inception of each contract and as each item is delivered. As part of this evaluation, we consider whether a delivered item has value to a customer on a stand-alone basis and whether the delivery of the undelivered items is considered probable and substantially within our control, if a general right of return exists. Where deliverables, or groups of deliverables, have both of these characteristics, we treat each deliverable item as a separate unit of accounting, allocate a relative fair value to each deliverable and apply the relevant revenue recognition guidance to each deliverable. For transactions entered into prior to October 1, 2010, the ability to isolate deliverables as separate units of accounting also required objective and reliable evidence of the fair market value of the undelivered items. This change in accounting rules did not have a material effect on the Company’s business.

Sales and purchases in jurisdictions subject to indirect taxes, such as value added tax, are recorded net of tax collected and paid.

(e) Cash and Cash Equivalents

The Company considers all highly liquid investments with an original maturity of three months or less when purchased to be cash equivalents. Cash equivalents are valued at cost, which approximates market.

(f) Restricted Cash

Restricted cash represents amounts held as collateral for lease, credit card and letter of credit arrangements.

(g) Accounts Receivable and Allowance for Doubtful Accounts

Accounts receivable are recorded at their face amount less an allowance for doubtful accounts. We maintain an allowance for doubtful accounts at an amount we estimate to be sufficient to cover the risk of collecting less than full payment on our receivables. On a regular basis we re-evaluate our client receivables, especially receivables that are past due, and reassess our allowance for doubtful accounts based on specific client collection issues.

(h) Property and Equipment

Property and equipment is stated at cost and depreciated using the straight-line method based on estimated useful lives not to exceed 39.5 years for the Company’s buildings and between three and seven years for office furniture and equipment. Leasehold improvements are amortized over their useful life or the remaining term of the lease, whichever is shorter.

(i) Software Development Costs

All of the software development costs included within continuing operations relate to software which is intended for the Company’s internal use. Direct costs of time and material incurred for the development of application software for internal use are capitalized and amortized using the straight-line method over the estimated useful life of the software, ranging from three to eight years.

(j) Deferred Contract Costs

Deferred contract costs consist of contractually recoverable direct set-up costs relating to long-term service contracts in progress. These costs include direct and incremental costs incurred prior to the commencement of us providing service to enable us to provide the contracted services to our customer. Such costs are expensed over the period services are provided under the long-term service contract. We review deferred contract costs for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. Our review is based on our projection of the undiscounted future operating cash flows of the related customer project. To the extent such projections indicate that future undiscounted cash flows are not sufficient to recover the carrying amount, we recognize a non-cash impairment charge to reduce the carrying amount to equal projected future discounted cash flows. No impairment charges were recorded in the three years ending September 30, 2011.

(k) Goodwill and Intangible Assets

Goodwill is typically obtained by the Company as a result of business combinations. Goodwill represents the difference between the consideration paid in acquiring the business and the fair value of the identifiable net assets acquired.

Goodwill is not amortized but is subject to impairment testing on an annual basis, or more frequently if impairment indicators arise. Impairment testing is performed at the reporting unit level. A reporting unit is the operating segment, or a business one level below that operating segment (the component level) if discrete financial information is prepared and reviewed regularly by segment management. However, components are aggregated if they have similar economic characteristics. We recognize an impairment charge for any amount by which the carrying amount of a reporting unit’s goodwill exceeds its fair value. We use discounted cash flows to establish fair values. When available and as appropriate, we use comparative market multiples to corroborate the discounted cash flow results. When a portion of a reporting unit is disposed of, goodwill is allocated using the relative fair value method for purposes of calculating the gain or loss on disposal. In addition, a goodwill impairment test is performed for the remaining portion of the reporting unit.

The Company performs its annual impairment test as of July 1 of each year. At July 1, 2011, the Company performed the annual impairment test and determined that there had been no impairment of goodwill.

Intangible assets from acquisitions, which consist primarily of customer contracts and relationships, technology-based intangibles and non-competition agreements, are amortized using the straight-line method over one to ten years, based on their estimated useful lives.

(l) Long-Lived Assets (excluding Goodwill)

The Company reviews long-lived assets for impairment whenever events or circumstances indicate that the carrying amount of an asset may not be fully recoverable. An impairment loss is recognized if the sum of the long-term undiscounted cash flows is less than the carrying amount of the long-lived assets being evaluated and a determination is made that the fair value of the asset is less than its book value. Any write-downs are treated as permanent reductions in the carrying amount of the assets. The Company believes that the carrying values of its assets as of September 30, 2011 are fully realizable.

(m) Legal and Settlement Recovery, Net

Legal and settlement recovery, net consists of costs, net of reimbursed insurance claims, related to significant legal settlements and non-routine legal matters, including future probable legal costs estimated to be incurred in connection with those matters. The incremental costs of acquisitions, including legal fees, brokerage fees, and valuation reports, are also included in this balance. Legal expenses incurred in the ordinary course of business are included in selling, general and administrative expense.

(n) Income Taxes

Deferred tax liabilities and assets are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted rates expected to be in effect during the year in which the differences reverse. The effect on deferred tax assets and liabilities due to a change in tax rates is recognized in income tax expense in the period that includes the enactment date. A tax benefit or expense is recognized for the net change in the deferred tax asset or liability during the year and the current tax liability for the year. We evaluate the realizability of our net operating loss carryforwards, which requires us to make certain estimates relating to the future operating results and cash flows to assess the valuation of the related deferred tax assets.

The Company accounts for uncertain tax positions by recognizing the financial statement effects of a tax position only when, based upon the technical merits, it is “more-likely-than-not” that the position will be sustained upon examination.

(o) Comprehensive Income

Comprehensive income includes changes in the balances of the items that are reported directly as separate components of shareholder’s equity. Comprehensive income includes net income plus changes in cumulative foreign currency translation adjustments.

(p) Foreign Currency

For all foreign operations, the functional currency is the local currency. The assets and liabilities of foreign operations are translated into U.S. dollars at period-end exchange rates, and revenue and expenses are translated at average exchange rates for the year. The resulting cumulative translation adjustment is included in accumulated other comprehensive income on the consolidated balance sheet. Gains and losses from foreign currency transactions are included in interest and other income and are typically immaterial.

(q) Earnings Per Share

The Company presents both basic and diluted earnings per share on the face of the Consolidated Statements of Operations.

Basic earnings per share exclude dilution and are computed by dividing net income by the weighted average number of common shares outstanding for the period.

Diluted earnings per share reflect potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock. Diluted earnings per share include the incremental effect of stock options and restricted stock units calculated using the treasury stock method.

(r) Use of Estimates

The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities, and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates. Significant estimates used by the Company include estimates of profits or loss on contracts in process, estimates of collectability of receivables, evaluation of asset impairment, accrual of estimated liabilities, and valuation of acquisition-related contingent consideration liabilities.

(s) Contingencies

From time to time, we are involved in legal proceedings, including contract and employment claims, in the ordinary course of business. We assess the likelihood of any adverse judgments or outcomes to these contingencies as well as potential ranges of probable losses and establish reserves accordingly. The amount of reserves required may change in future periods due to new developments in each matter or changes in approach to a matter such as a change in settlement strategy.

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Earnings Per Share

12 Months Ended

Sep. 30, 2011

Earnings Per Share

Earnings Per Share

4. Earnings Per Share

All common stock share and per share amounts have been adjusted for the two-for-one stock split in June 2011.

The following table sets forth the components of basic and diluted earnings per share (in thousands):

	Year ended September 30,
	2011			2010		2009
Numerator:
Income from continuing operations	$	82,142		$	69,397	$	53,841
Income (loss) from discontinued operations	(974		)	1,012		(7,301		)
Net income	$	81,168		$	70,409	$	46,540
Denominator:
Weighted average shares outstanding	34,417			34,827		35,141
Effect of dilutive securities:
Employee stock options and unvested restricted stock awards	1,114			1,103		632
Denominator for diluted earnings per share	35,531			35,930		35,773

For the year ended September 30, 2011, 15,000 unvested restricted stock units were excluded from the calculation of diluted earnings per share as the effect of including them would be anti-dilutive. No shares were excluded from the computation in computing earnings per share in the years ended September 30, 2010 or 2009.

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Income Taxes (Tables)

12 Months Ended

Sep. 30, 2011

Income Taxes

Components of income from continuing operations before income taxes

	Year ended September 30,
	2011		2010		2009
Income from continuing operations before income taxes:
United States	$	66,842	$	66,162	$	77,718
Foreign	59,054		42,160		11,016
Income from continuing operations before income taxes	$	125,896	$	108,322	$	88,734

Provision for income taxes

	Year ended September 30,
	2011			2010			2009
Current provision:
Federal	20,090			$	23,712		$	5,013
State and local	4,484			5,197			1,143
Foreign	17,422			13,188			2,266
Total current provision	41,996			42,097			8,422
Deferred tax expense (benefit):
Federal	$	1,572		$	(1,678	)	$	21,203
State and local	397			(278		)	4,534
Foreign	(211		)	(1,216		)	734
Total deferred tax expense (benefit)	1,758			(3,172		)	26,471
Income tax expense	$	43,754		$	38,925		$	34,893

Schedule of reconciliation of actual provision for income taxes and provision for income taxes resulted from the use of the federal statutory income tax

	Year ended September 30,
	2011			2010			2009
Federal income tax provision at statutory rate of 35%	$	44,063		$	37,913		$	31,057
Valuation allowance on net operating loss carryforwards	(16		)	(33		)	(330		)
Permanent items	314			1,263			512
State income taxes, net of federal benefit	3,175			3,153			3,811
Foreign taxes	(3,644		)	(2,177		)	(518		)
Other	(138		)	(1,194		)	361
Income tax expense	$	43,754		$	38,925		$	34,893

Significant items comprising the Company's deferred tax assets and liabilities

	As of September 30,
	2011			2010
Deferred tax assets—current:
Costs deductible in future periods	$	9,315		$	8,060
Deferred revenue	12,675			13,177
Total deferred tax assets—current	21,990			21,237
Deferred tax liabilities—current:
Accounts receivable—unbilled	2,734			6,701
Other	—			1,246
Total deferred tax liabilities—current:	2,734			7,947
Net deferred tax asset—current	$	19,256		$	13,290
Deferred tax assets—non-current:
Non-cash equity compensation	$	4,012		$	4,852
Costs deductible in future periods	2,567			5,093
Net operating loss carryforwards	1,028			1,079
Valuation allowance on net operating loss carryforwards	(1,028		)	(1,079		)
Deferred contract costs	101			464
Other	1,167			—
Total deferred tax assets—non-current	7,847			10,409
Total deferred tax liabilities—non-current
Amortization of goodwill and intangible assets	3,976			2,228
Property and equipment	10,767			6,723
Capitalized software	4,237			4,332
Other	80			228
Total deferred tax liability—non-current	$	19,060		$	13,511
Net deferred tax liability—non-current	$	11,213		$	3,102

Components of noncurrent deferred tax assets (liabilities)

	As of September 30,
	2011			2010
Long-term assets	$	732		$	1,844
Long-term liabilities	11,945			4,946
Net deferred tax liability—non-current	$	(11,213	)	$	(3,102	)

Schedule of reconciliation of the beginning and ending amount of gross unrecognized tax benefits

	Year Ended September 30
	2011			2010			2009
Balance at beginning of year	$	1,553		$	2,045		$	2,291
Additions based on tax positions related to the current year	—			45			—
Reductions for tax positions of prior years	—			(196		)	—
Lapse of statute of limitations	(381		)	—			(68		)
Settlements	—			(341		)	(178		)
Balance at end of year	$	1,172		$	1,553		$	2,045

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Earnings Per Share (Tables)

12 Months Ended

Sep. 30, 2011

Earnings Per Share

Schedule of the components of basic and diluted earnings per share

	Year ended September 30,
	2011			2010		2009
Numerator:
Income from continuing operations	$	82,142		$	69,397	$	53,841
Income (loss) from discontinued operations	(974		)	1,012		(7,301		)
Net income	$	81,168		$	70,409	$	46,540
Denominator:
Weighted average shares outstanding	34,417			34,827		35,141
Effect of dilutive securities:
Employee stock options and unvested restricted stock awards	1,114			1,103		632
Denominator for diluted earnings per share	35,531			35,930		35,773

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Fair Value Measurements (Details 2) (USD $) In Thousands	12 Months Ended
	Sep. 30, 2011
Acquisition-related contingent consideration
Balance as of beginning of the period	$ 3,061
Additional estimated consideration	150
Payment of additional consideration	(1,021)
Foreign currency translation	38
Balance as of end of the period	$ 2,228

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Commitments and Contingencies (Details) (USD $) In Millions, unless otherwise specified	12 Months Ended	1 Months Ended
	Sep. 30, 2011	Mar. 31, 2009 Medicaid Agency	Feb. 28, 2011 School MAX Customers	Aug. 31, 2010 School MAX Customers	Aug. 31, 2009 Flexible New Deal contract
Commitments and Contingencies
Amount of claim		$ 2.3
Amount of refund recommended by audit report				11.6
Damages alleged by client			in excess of $30 million
Contract termination cost					0.5
Claim amount					$ 7.8
Collective bargaining agreements
Percentage of employees covered by collective bargaining agreements	20.00%

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Accounts Receivable Reserve (Details) (Accounts receivable, billed and unbilled, USD $)	12 Months Ended
	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Accounts receivable, billed and unbilled
Changes in the reserves against current billed accounts receivable
Balance at beginning of year	$ 1,845,000	$ 5,249,000	$ 4,930,000
Additions to reserve	3,063,000	1,594,000	1,486,000
Deductions	(1,643,000)	(4,998,000)	(1,167,000)
Balance at end of year	3,265,000	1,845,000	5,249,000
Contractual retainage provisions	$ 4,200,000	$ 3,300,000

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Stock Repurchase Programs (Details) (USD $)	1 Months Ended	12 Months Ended			1 Months Ended	12 Months Ended			1 Months Ended
	May 31, 2011	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009	Nov. 30, 2011 2008 and 2010 Plan	Sep. 30, 2011 2008 and 2010 Plan	Sep. 30, 2010 2008 and 2010 Plan	Sep. 30, 2009 2008 and 2010 Plan	Nov. 30, 2011 2011 Plan
Stock Repurchase Programs
Authorized stock split declared and distributed, number of shares per each share held	2
Stock repurchase programs, authorized amount							$ 175,000,000		$ 125,000,000
Common shares repurchased (in shares)					236,700	1,597,458	1,501,528	1,855,380
Common shares repurchased, cost		57,484,000	40,217,000	30,046,000	8,800,000	57,484,000	40,217,000	30,046,000
Amount remained available for future stock repurchases						$ 77,800,000

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Accounts Receivable Reserve

12 Months Ended

Sep. 30, 2011

Accounts Receivable Reserve

Accounts Receivable Reserve

5. Accounts Receivable Reserve

In evaluating the net realizable value of accounts receivable, the Company considers such factors as current economic trends, customer credit-worthiness, and changes in the customer payment terms and collection trends. Changes in the assumptions used in analyzing a specific account receivable may result in a reserve being recognized in the period in which the change occurs.

Changes in the reserves against current billed accounts receivable were as follows (in thousands):

	Year ended September 30,
	2011			2010			2009
Balance at beginning of year	$	1,845		$	5,249		$	4,930
Additions to reserve	3,063			1,594			1,486
Deductions	(1,643		)	(4,998		)	(1,167		)
Balance at end of year	$	3,265		$	1,845		$	5,249

At September 30, 2011 and 2010, $4.2 million and $3.3 million of our billed receivables related to amounts pursuant to contractual retainage provisions. We anticipate that most of the fiscal 2011 balance will be collected during the 2012 fiscal year.

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Acquisition (Tables)

12 Months Ended

Sep. 30, 2011

Acquisition

Estimated Acquisition Date Fair Value of Consideration transferred, Assets Acquired and Liabilities Assumed

Cash, net of cash acquired	$	10,385
Contingent consideration obligations	3,015
Total fair value of consideration	$	13,400
Accounts receivable	$	2,010
Other tangible assets	1,571
Intangible assets	6,060
Total identifiable assets acquired	9,641
Accounts payable and other liabilities	2,125
Loans payable	870
Deferred revenue	723
Total liabilities assumed	3,718
Net identifiable assets acquired	5,923
Goodwill	7,477
Net assets acquired	$	13,400

Valuation of the Intangible Assets Acquired

	Useful life	Fair value
Technology-based intangibles	8.5 years	$	3,733
Customer contracts and relationships	8-10 years	1,474
Non-compete arrangements	4 years	239
Trade name	10 years	614
Total intangible assets		$	6,060

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Subsequent Events

12 Months Ended

Sep. 30, 2011

Subsequent Events

Subsequent Events

23. Subsequent Events

Dividend

On October 7, 2011, the Company’s Board of Directors declared a quarterly cash dividend of $0.09 for each share of the Company’s common stock outstanding. The dividend will be paid on November 30, 2011 to shareholders of record on November 15, 2011. Based on the number of shares outstanding, the payment will be approximately $3.0 million.

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Income Taxes (Details) (USD $)	12 Months Ended
	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Income from continuing operations before income taxes:
United States	$ 66,842,000	$ 66,162,000	$ 77,718,000
Foreign	59,054,000	42,160,000	11,016,000
Income from continuing operations before income taxes	125,896,000	108,322,000	88,734,000
Current provision:
Federal	20,090,000	23,712,000	5,013,000
State and local	4,484,000	5,197,000	1,143,000
Foreign	17,422,000	13,188,000	2,266,000
Total current provision	41,996,000	42,097,000	8,422,000
Deferred tax expense (benefit):
Federal	1,572,000	(1,678,000)	21,203,000
State and local	397,000	(278,000)	4,534,000
Foreign	(211,000)	(1,216,000)	734,000
Total deferred tax expense (benefit)	1,758,000	(3,172,000)	26,471,000
Income tax expense	43,754,000	38,925,000	34,893,000
Reconciliation of actual provision for income taxes and provision for income taxes resulting from the use of federal statutory income tax
Federal income tax provision at statutory rate of 35%	44,063,000	37,913,000	31,057,000
Valuation allowance on net operating loss carryforwards	(16,000)	(33,000)	(330,000)
Permanent items	314,000	1,263,000	512,000
State income taxes, net of federal benefit	3,175,000	3,153,000	3,811,000
Foreign taxes	(3,644,000)	(2,177,000)	(518,000)
Other	(138,000)	(1,194,000)	361,000
Income tax expense	43,754,000	38,925,000	34,893,000
Statutory income tax rate (as a percent)	35.00%	35.00%	35.00%
Deferred tax assets-current:
Costs deductible in future periods	9,315,000	8,060,000
Deferred revenue	12,675,000	13,177,000
Total deferred tax assets-current	21,990,000	21,237,000
Deferred tax liabilities-current:
Accounts receivable-unbilled	2,734,000	6,701,000
Other		1,246,000
Total deferred tax liabilities-current:	2,734,000	7,947,000
Net deferred tax asset-current	19,256,000	13,290,000
Deferred tax assets-non-current:
Non-cash equity compensation	4,012,000	4,852,000
Costs deductible in future periods	2,567,000	5,093,000
Net operating loss carryforwards	1,028,000	1,079,000
Valuation allowance on net operating loss carryforwards	(1,028,000)	(1,079,000)
Deferred contract costs	101,000	464,000
Other	1,167,000
Total deferred tax assets-non-current	7,847,000	10,409,000
Total deferred tax liabilities-non-current :
Amortization of goodwill and intangible assets	3,976,000	2,228,000
Property and equipment	10,767,000	6,723,000
Capitalized software	4,237,000	4,332,000
Other	80,000	228,000
Total deferred tax liability-non-current	19,060,000	13,511,000
Net deferred tax liability-non-current	(11,213,000)	(3,102,000)
Net deferred tax asset (liability)
Long-term assets	732,000	1,844,000
Long-term liabilities	11,945,000	4,946,000
Net deferred tax liability-non-current	(11,213,000)	(3,102,000)
Cumulative earnings from foreign subsidiaries	85,000,000
Net operating loss carryforwards related to a Canadian subsidiary	4,000,000
Valuation allowance established against the deferred tax asset related to Canadian subsidiary	1,028,000	1,079,000
Cash paid for income taxes	45,200,000	33,300,000	24,100,000
Net unrecognized tax benefits	1,200,000	1,500,000	1,900,000
Unrecognized tax benefits that, if recognized, would affect the annual effective income tax rate	1,200,000
Interest expense recognized related to unrecognized tax benefits	100,000	100,000	100,000
Interest and penalties included in net liability balance	300,000	300,000	300,000
Amount of unrecognized tax benefits that could decrease within next twelve months as a result of settlement of expiration of statute of limitations	100,000
Reconciliation of the beginning and ending amount of gross unrecognized tax benefits
Balance at beginning of year	1,553,000	2,045,000	2,291,000
Additions based on tax positions related to the current year		45,000
Reductions for tax positions of prior years		(196,000)
Lapse of statute of limitations	(381,000)		(68,000)
Settlements, decrease		(341,000)	(178,000)
Balance at end of year	$ 1,172,000	$ 1,553,000	$ 2,045,000

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Employee Benefit Plans and Deferred Compensation (Details) (USD $)	12 Months Ended
	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Employee Benefit Plans and Deferred Compensation
Employer contribution to 401(k) plans	$ 3,000,000	$ 3,200,000	$ 3,200,000
Deferred compensation plan assets, cash and cash equivalents	1,500,000
Asset related to life insurance assets, which are held at cash surrender value	8,004,000	8,317,000
Deferred compensation plan liabilities	$ 10,400,000

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Goodwill and Intangible Assets (Tables)

12 Months Ended

Sep. 30, 2011

Goodwill and Intangible Assets

Schedule of changes in the carrying amount of goodwill

	Health Services			Human Services		Total
Balance as of September 30, 2009	$	35,678		$	25,351	$	61,029
Goodwill activity during year related to acquisitions	7,477			1,058		8,535
Foreign currency translation	115			1,572		1,687
Balance as of September 30, 2010	43,270			27,981		71,251
Foreign currency translation	(28		)	100		72
Balance as of September 30, 2011	$	43,242		$	28,081	$	71,323

Schedule of components of intangible assets

	As of September 30, 2011						As of September 30, 2010
	Cost		Accumulated Amortization		Intangible Assets, net		Cost		Accumulated Amortization		Intangible Assets, net
Technology-based intangible assets	$	7,146	$	4,097	$	3,049	$	7,160	$	3,654	$	3,506
Customer contracts and relationships	3,454		1,513		1,941		8,989		5,504		3,485
Trademark	620		102		518		622		39		583
Non-compete arrangements	242		99		143		243		39		204
Total	$	11,462	$	5,811	$	5,651	$	17,014	$	9,236	$	7,778

Schedule of estimated future amortization expense

Year ending September 30, 2012	$	1,136
Year ending September 30, 2013	1,060
Year ending September 30, 2014	697
Year ending September 30, 2015	675
Year ending September 30, 2016	675
Thereafter	1,408
Total	$	5,651

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Quarterly Information (Unaudited) (Tables)

12 Months Ended

Sep. 30, 2011

Quarterly Information (Unaudited)

Schedule of selected quarterly income statement data

	Quarter Ended
	Dec. 31, 2010			March 31, 2011			June 30, 2011			Sept. 30, 2011
	(In thousands, except per share data)
Fiscal Year 2011
Revenue:
Health Services	$	130,011		$	137,779		$	141,788		$	156,303
Human Services	84,103			89,337			96,508			93,804
Total revenue	214,114			227,116			238,296			250,107
Gross profit	55,959			63,066			66,399			68,227
Selling, general and administrative expenses	28,667			33,572			35,259			34,560
Operating income from continuing operations:
Health Services	18,823			19,352			15,923			20,617
Human Services	8,503			10,123			14,908			13,288
Consolidating adjustments	(34		)	19			309			(238		)
Legal and settlement recovery (expense), net	—			—			(361		)	1,169
Operating income from continuing operations	27,292			29,494			30,779			34,836
Discontinued operations, net of income taxes
Income/(loss) from discontinued operations	—			(265		)	(65		)	197
Loss on disposal	(105		)	(554		)	(3		)	(179		)
Loss from discontinued operations	(105		)	(819		)	(68		)	18
Net income	$	17,482		$	18,219		$	19,892		$	25,575
Basic earnings per share:
Income from continuing operations	$	0.51		$	0.55		$	0.58		$	0.75
Loss from discontinued operations	—			(0.02		)	(0.01		)	—
Basic earnings per share	$	0.51		$	0.53		$	0.57		$	0.75
Diluted earnings per share:
Income from continuing operations	$	0.50		$	0.54		$	0.56		$	0.73
Loss from discontinued operations	(0.01		)	(0.03		)	—			—
Diluted earnings per share	$	0.49		$	0.51		$	0.56		$	0.73

	Quarter Ended
	Dec. 31, 2009			March 31, 2010		June 30, 2010		Sept. 30, 2010
	(In thousands, except per share data)
Fiscal Year 2010
Revenue:
Health Services	$	130,640		$	127,279	$	127,307	$	129,032
Human Services	72,680			77,107		84,220		83,484
Total revenue	203,320			204,386		211,527		212,516
Gross profit	52,175			50,551		57,013		61,094
Selling, general and administrative expenses	27,429			28,787		31,658		30,904
Operating income from continuing operations:
Health Services	17,508			12,723		14,509		19,985
Human Services	7,379			9,037		10,684		12,390
Consolidating adjustments	(141		)	4		162		(2,185		)
Legal and settlement recovery (expense), net	(686		)	6,037		—		—
Operating income from continuing operations	24,060			27,801		25,355		30,190
Discontinued operations, net of income taxes
Income (loss) from discontinued operations	(1,972		)	752		1,200		1,060
Loss on disposal	—			—		—		(28		)
Income (loss) from discontinued operations	(1,972		)	752		1,200		1,032
Net income	$	12,628		$	18,743	$	17,325	$	21,713
Basic earnings per share:
Income from continuing operations	$	0.41		$	0.52	$	0.46	$	0.60
Income (loss) from discontinued operations	(0.05		)	0.02		0.04		0.03
Basic earnings per share	$	0.36		$	0.54	$	0.50	$	0.63
Diluted earnings per share:
Income from continuing operations	$	0.40		$	0.50	$	0.45	$	0.58
Income (loss) from discontinued operations	(0.05		)	0.02		0.03		0.03
Diluted earnings per share	$	0.35		$	0.52	$	0.48	$	0.61

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Business Segments (Tables)

12 Months Ended

Sep. 30, 2011

Business Segments

Schedule of results and related asset base of business segments

	Year ended September 30,
	2011			2010			2009
Revenue:
Health Services	$	565,881		$	514,258		$	495,141
Human Services	363,752			317,491			224,967
Total	$	929,633		$	831,749		$	720,108
Gross Profit:
Health services	$	147,239		$	130,276		$	131,547
Human Services	106,412			90,557			59,799
Total	$	253,651		$	220,833		$	191,346
Selling, General and Administrative expense:
Health Services	$	72,524		$	65,551		$	58,673
Human Services	59,590			51,067			47,442
Corporate / Other	(56		)	2,160			913
Total	$	132,058		$	118,778		$	107,028
Operating income from continuing operations (before income taxes):
Health Services	$	74,715		$	64,725		$	72,874
Human Services	46,822			39,490			12,357
Corporate / Other	56			(2,160		)	(913		)
Legal and settlement recovery, net	808			5,351			4,271
Total	$	122,401		$	107,406		$	88,589
Identifiable assets:
Health Services	$	224,400		$	202,339		$	192,121
Human Services	212,791			190,695			93,881
Corporate / Other	128,088			134,707			147,232
Total	$	565,279		$	527,741		$	433,234
Depreciation and amortization:
Health Services	$	12,120		$	9,055		$	6,545
Human Services	7,842			6,623			4,006
Corporate / Other	2,883			2,662			1,681
Total	$	22,845		$	18,340		$	12,232

Schedule of revenues by geographic area

	Year ended September 30,
	2011		2010		2009
United States	$	630,812	$	606,396	$	601,060
Australia	176,814		135,635		54,487
Rest of World	122,007		89,718		64,561
Total	$	929,633	$	831,749	$	720,108

Schedule of total long-lived assets by geographic area

	Year Ended September 30
	2011		2010
United States	$	51,245	$	47,328
Australia	12,260		13,405
Rest of World	22,855		21,172
Total	$	86,360	$	81,905

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Leases

12 Months Ended

Sep. 30, 2011

Leases

Leases

13. Leases

The Company leases office space under various operating leases. Within the United States, our leases typically contain clauses permitting cancellation upon certain conditions, including the early termination, non-renewal or material alteration of the related customer contract. Such clauses are not standard in overseas locations. Approximately 50% of our leases, and over 85% of our leases extending beyond 2015, are based within the United States. The terms of leases typically provide for certain minimum payments as well as increases in lease payments based upon the operating cost of the facility and the consumer price index. Rent expense for the years ended September 30, 2011, 2010 and 2009 was $32.0 million, $30.2 million and $24.5 million respectively.

Minimum future payments under leases in effect as of September 30, 2011 are as follows (in thousands):

	Operating Leases
Year ended September 30,
2012	$	30,142
2013	23,428
2014	19,994
2015	14,545
2016	6,185
Thereafter	7,396
Total minimum lease payments	$	101,690

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Deferred Contract Costs (Details) (USD $) In Millions	Sep. 30, 2011	Sep. 30, 2010
Deferred Contract Costs.
Deferred contract costs	$ 12.8	$ 9.8
Accumulated amortization of deferred contract costs	$ 4.8	$ 3.1

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Document and Entity Information (USD $)	12 Months Ended
	Sep. 30, 2011	Nov. 01, 2011	Mar. 31, 2011
Document and Entity Information
Entity Registrant Name	MAXIMUS INC
Entity Central Index Key	0001032220
Document Type	10-K
Document Period End Date	Sep. 30, 2011
Amendment Flag	false
Current Fiscal Year End Date	--09-30
Entity Well-known Seasoned Issuer	Yes
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Filer Category	Large Accelerated Filer
Entity Public Float			$ 1,195,512,731
Entity Common Stock, Shares Outstanding		33,585,754
Document Fiscal Year Focus	2011
Document Fiscal Period Focus	FY

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Leases (Details) (USD $)	12 Months Ended
	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Leases
Percentage of leases based within United States	50.00%
Percentage of leases extending beyond 2015 based within United States, minimum	85.00%
Rent expense	$ 32,000,000	$ 30,200,000	$ 24,500,000
Minimum future payments under leases
2012	30,142,000
2013	23,428,000
2014	19,994,000
2015	14,545,000
2016	6,185,000
Thereafter	7,396,000
Total minimum lease payments	$ 101,690,000

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Goodwill and Intangible Assets

12 Months Ended

Sep. 30, 2011

Goodwill and Intangible Assets

Goodwill and Intangible Assets

6. Goodwill and Intangible Assets

Changes in goodwill for the years ended September 30, 2011 and 2010 are as follows (in thousands):

	Health Services			Human Services		Total
Balance as of September 30, 2009	$	35,678		$	25,351	$	61,029
Goodwill activity during year related to acquisitions	7,477			1,058		8,535
Foreign currency translation	115			1,572		1,687
Balance as of September 30, 2010	43,270			27,981		71,251
Foreign currency translation	(28		)	100		72
Balance as of September 30, 2011	$	43,242		$	28,081	$	71,323

During the year ended September 30, 2010, the Company acquired DeltaWare Services, Inc., resulting in additional goodwill of $7.5 million. The Company also had an adjustment to goodwill of approximately $1.1 million relating to the finalization of amounts related to previous acquisitions.

There have been no impairment charges in our goodwill related to continuing operations.

The following table sets forth the components of intangible assets (in thousands):

	As of September 30, 2011						As of September 30, 2010
	Cost		Accumulated Amortization		Intangible Assets, net		Cost		Accumulated Amortization		Intangible Assets, net
Technology-based intangible assets	$	7,146	$	4,097	$	3,049	$	7,160	$	3,654	$	3,506
Customer contracts and relationships	3,454		1,513		1,941		8,989		5,504		3,485
Trademark	620		102		518		622		39		583
Non-compete arrangements	242		99		143		243		39		204
Total	$	11,462	$	5,811	$	5,651	$	17,014	$	9,236	$	7,778

The intangible assets include $3.4 million of fully-amortized technology-based assets still in use by the Company. The Company’s intangible assets have a weighted average remaining life of 6.4 years, comprising 6.9 years for technology-based intangible assets, 5.4 years for customer contracts and relationships, 8.4 years for the trademark and 2.4 years for non-compete arrangements. Amortization expense for the years ended September 30, 2011, 2010 and 2009 was $2.2 million, $2.1 million and $1.4 million, respectively. Future amortization expense is estimated as follows (in thousands):

Year ending September 30, 2012	$	1,136
Year ending September 30, 2013	1,060
Year ending September 30, 2014	697
Year ending September 30, 2015	675
Year ending September 30, 2016	675
Thereafter	1,408
Total	$	5,651

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Stock Repurchase Programs

12 Months Ended

Sep. 30, 2011

Stock Repurchase Programs

Stock Repurchase Programs

16. Stock Repurchase Programs

All common stock share and per share amounts have been adjusted for the two-for-one stock split in June 2011.

Under resolutions adopted in July 2008 and September 2010, the Board of Directors has authorized the repurchase, at management’s discretion, of up to an aggregate of $175.0 million of the Company’s common stock. The resolutions also authorize the use of option exercise proceeds for the repurchase of the Company’s common stock. During the years ended September 30, 2011, 2010 and 2009, the Company has repurchased 1,597,458, 1,501,528 and 1,855,380 common shares at a cost of $57.5 million, $40.2 million and $30.0 million, respectively. At September 30, 2011, $77.8 million remained available for future stock repurchases.

On November 8, 2011, the Board of Directors replaced the existing share repurchase program with a new program. This program authorizes the Company to repurchase, at management’s discretion, up to $125.0 million of its common stock.

As of November 14, 2011, the Company had repurchased an additional 236,700 shares at a cost of $8.8 million during the first quarter of fiscal 2012.

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Legal and Settlement Recovery, Net (Details) (USD $) In Thousands	3 Months Ended				12 Months Ended
	Sep. 30, 2011	Jun. 30, 2011	Mar. 31, 2010	Dec. 31, 2009	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Legal and Settlement Recovery, Net
Insurance Recovery						$ 7,500	$ 6,300
Other					808	(2,149)	(2,029)
Legal and settlement recovery, net	$ 1,169	$ (361)	$ 6,037	$ (686)	$ 808	$ 5,351	$ 4,271

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Stock-Based Compensation (Details) (USD $)	12 Months Ended
	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Stock-Based Compensation
Shares available for grants (in shares)	2,000,000
Information pertaining to stock options vested and exercised
Total income tax benefit recognized	$ 3,700,000	$ 3,100,000	$ 2,900,000
RSUs
Stock-Based Compensation
Compensation expense recognized	9,400,000	7,100,000	5,900,000
Summary of RSU activity
Non-vested shares outstanding at the beginning of the period (in shares)	1,464,011
Granted (in shares)	519,857
Vested (in shares)	(396,587)
Forfeited (in shares)	(59,595)
Non-vested shares outstanding at the end of the period (in shares)	1,527,686	1,464,011
Weighted-Average Grant-Date Fair value
Non-vested shares outstanding at the beginning of the period (in dollars per share)	$ 18.82
Granted (in dollars per share)	$ 31.80	$ 23.58	$ 15.27
Vested (in dollars per share)	$ 20.86
Forfeited (in dollars per share)	$ 20.47
Non-vested shares outstanding at the end of the period (in dollars per share)	$ 22.64	$ 18.82
Total fair value	14,500,000	9,900,000	6,500,000
Total unrecognized compensation cost related to unvested RSUs	23,900,000
Unrecognized compensation cost period expected to be realized (in years)	4
Weighted Average Disclosure
Weighted average remaining life (in years)	1.7
Information pertaining to stock options vested and exercised
Cash paid to satisfy employees' personal income tax obligations	3,500,000	3,200,000	2,400,000
RSUs awarded before 2009
Stock-Based Compensation
Award vesting period (in years)	6Y
RSUs awarded in 2009 and after
Stock-Based Compensation
Award vesting period (in years)	5Y
Stock options
Stock-Based Compensation
Award vesting period (in years)	4Y
Compensation expense recognized	100,000	800,000	1,400,000
Summary of stock option activity
Outstanding at the beginning of the period (in shares)	1,538,798
Exercised (in shares)	(772,210)
Forfeited or expired (in shares)	(912)
Outstanding at the end of the period (in shares)	765,676	1,538,798
Exercisable at the end of the period (in shares)	755,676
Weighted Average Disclosure
Outstanding at the beginning of the period (in dollars per share)	$ 16.18
Exercised (in dollars per share)	$ 16.16
Forfeited or expired (in dollars per share)	$ 10.38
Outstanding at the end of the period (in dollars per share)	$ 16.18	$ 16.18
Exercisable at the end of the period (in dollars per share)	$ 16.08
Intrinsic value of outstanding and exercisable stock options at the end of the period	14,200,000
Weighted average remaining life (in years)	1.7
Information pertaining to stock options vested and exercised
Aggregate intrinsic value of all stock options exercised	15,102,000	4,730,000	1,752,000
Net cash proceeds from exercise of stock options	12,482,000	5,948,000	4,678,000
Stock options | Less than
Weighted-Average Grant-Date Fair value
Total unrecognized compensation cost related to unvested RSUs	$ 100,000
Stock options issued prior to fiscal 2005
Weighted-Average Grant-Date Fair value
Expiration period of options (in years)	10Y
Stock options issued in fiscal 2005 and after
Weighted-Average Grant-Date Fair value
Expiration period of options (in years)	6Y

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Legal and Settlement Recovery, Net (Tables)

12 Months Ended

Sep. 30, 2011

Legal and Settlement Recovery, Net

Schedule of matters representing legal and settlement expense (recovery), net

	Year ended September 30,
	2011		2010			2009
Insurance Recoveries	$	—	$	7,500		$	6,300
Other	808		(2,149		)	(2,029		)
Total	$	808	$	5,351		$	4,271

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Acquisition (Details 3) (DeltaWare, USD $)	1 Months Ended
	Feb. 28, 2010 Y	Feb. 10, 2010
Intangible assets acquired
Useful life (in years)	8.6
Fair value		$ 6,060,000
Acquired receivables and goodwill
Gross receivables acquired		2,000,000
Purchase price allocated to goodwill		7,500,000
Less than | Customer contracts and relationships
Intangible assets acquired
Useful life (in years)	10
Technology-based intangibles
Intangible assets acquired
Useful life (in years)	8.5
Fair value		3,733,000
Customer contracts and relationships
Intangible assets acquired
Fair value		1,474,000
Customer contracts and relationships | More than
Intangible assets acquired
Useful life (in years)	8
Non-compete arrangements
Intangible assets acquired
Useful life (in years)	4
Fair value		239,000
Trade name
Intangible assets acquired
Useful life (in years)	10
Fair value		$ 614,000

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Business and Summary of Significant Accounting Policies (Policies)

12 Months Ended

Sep. 30, 2011

Business and Summary of Significant Accounting Policies

Principles of Consolidation

(b) Principles of Consolidation

The consolidated financial statements include the accounts of MAXIMUS, Inc. and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

Revenue Recognition

(d) Revenue Recognition

In fiscal 2011, approximately 55% of our total revenue was derived from state and local government agencies whose programs received significant federal funding; 32% from foreign customers; 9% from federal government agencies; and 4% from other sources, such as commercial customers. Revenue is generated from contracts with various pricing arrangements, including: (1) fixed-price; (2) performance-based criteria; (3) costs incurred plus a negotiated fee (“cost-plus”); and (4) time-and-materials. Also, some contracts contain “not-to-exceed” provisions. Of the contracts with “not-to-exceed” provisions, to the extent we estimate we will exceed the contractual limits, we treat these contracts as fixed-price. For fiscal 2011, revenue from performance-based contracts was approximately 50% of total revenue; revenue from cost-plus contracts was approximately 24% of total revenue; revenue from fixed-price contracts was approximately 22% of total revenue; and revenue from time-and-materials contracts was approximately 4% of total revenue. A majority of the contracts with state and local government agencies have been fixed-price and performance-based, and our contracts with the federal government generally have been cost-plus. Fixed-price and performance-based contracts generally offer higher margins but typically involve more risk than cost-plus or time-and-materials reimbursement contracts.

We recognize revenue on general service arrangements as work is performed and amounts are earned. We consider amounts to be earned once evidence of an arrangement has been obtained, services are delivered, fees are fixed or determinable, and collectability is reasonably assured.

We recognize revenue on performance-based contracts when earned, which generally occurs when amounts are billable to customers. For certain contracts, this may result in revenue being recognized in irregular increments.

Revenue on cost-plus contracts is recognized based on costs incurred plus an estimate of the negotiated fee earned. Revenue on time and materials contracts is recognized based on hours worked and expenses incurred.

We recognize revenue on fixed-priced contracts when earned, as services are provided.

For certain fixed-price contracts, primarily systems design, development and implementation, we recognize revenue based on costs incurred using estimates of total expected contract revenue and costs to be incurred. The cumulative impact of any revisions in estimated revenue and costs is recognized in the period in which the facts that give rise to the revision become known. Provisions for estimated losses on incomplete contracts are provided for in full in the period in which such losses become known. This policy may result in revenues being recognized at different points from amounts being billable.

For other fixed-price contracts, revenue is recognized on a straight-line basis unless evidence suggests that revenue is earned or obligations are fulfilled in a different pattern. With fixed-price contracts, we are subject to the risk of potential cost overruns. Costs related to contracts may be incurred in periods prior to recognizing revenue. These costs are generally expensed. However, certain direct and incremental set-up costs may be deferred until services are provided and revenue begins to be recognized, when such costs are recoverable from a contractual arrangement. Set-up costs are costs related to activities that enable us to provide contractual services to a client. The timing of expense recognition may result in irregular profit margins.

Where contracts have multiple deliverables, we evaluate these deliverables at the inception of each contract and as each item is delivered. As part of this evaluation, we consider whether a delivered item has value to a customer on a stand-alone basis and whether the delivery of the undelivered items is considered probable and substantially within our control, if a general right of return exists. Where deliverables, or groups of deliverables, have both of these characteristics, we treat each deliverable item as a separate unit of accounting, allocate a relative fair value to each deliverable and apply the relevant revenue recognition guidance to each deliverable. For transactions entered into prior to October 1, 2010, the ability to isolate deliverables as separate units of accounting also required objective and reliable evidence of the fair market value of the undelivered items. This change in accounting rules did not have a material effect on the Company’s business.

Sales and purchases in jurisdictions subject to indirect taxes, such as value added tax, are recorded net of tax collected and paid.

Cash and Cash Equivalents

(e) Cash and Cash Equivalents

The Company considers all highly liquid investments with an original maturity of three months or less when purchased to be cash equivalents. Cash equivalents are valued at cost, which approximates market.

Restricted Cash

(f) Restricted Cash

Restricted cash represents amounts held as collateral for lease, credit card and letter of credit arrangements.

Accounts Receivable and Allowance for Doubtful Accounts

(g) Accounts Receivable and Allowance for Doubtful Accounts

Accounts receivable are recorded at their face amount less an allowance for doubtful accounts. We maintain an allowance for doubtful accounts at an amount we estimate to be sufficient to cover the risk of collecting less than full payment on our receivables. On a regular basis we re-evaluate our client receivables, especially receivables that are past due, and reassess our allowance for doubtful accounts based on specific client collection issues.

Property and Equipment

(h) Property and Equipment

Property and equipment is stated at cost and depreciated using the straight-line method based on estimated useful lives not to exceed 39.5 years for the Company’s buildings and between three and seven years for office furniture and equipment. Leasehold improvements are amortized over their useful life or the remaining term of the lease, whichever is shorter.

Software Development Costs

(i) Software Development Costs

All of the software development costs included within continuing operations relate to software which is intended for the Company’s internal use. Direct costs of time and material incurred for the development of application software for internal use are capitalized and amortized using the straight-line method over the estimated useful life of the software, ranging from three to eight years.

Deferred Contract Costs

(j) Deferred Contract Costs

Deferred contract costs consist of contractually recoverable direct set-up costs relating to long-term service contracts in progress. These costs include direct and incremental costs incurred prior to the commencement of us providing service to enable us to provide the contracted services to our customer. Such costs are expensed over the period services are provided under the long-term service contract. We review deferred contract costs for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. Our review is based on our projection of the undiscounted future operating cash flows of the related customer project. To the extent such projections indicate that future undiscounted cash flows are not sufficient to recover the carrying amount, we recognize a non-cash impairment charge to reduce the carrying amount to equal projected future discounted cash flows. No impairment charges were recorded in the three years ending September 30, 2011.

Goodwill and Intangible Assets

(k) Goodwill and Intangible Assets

Goodwill is typically obtained by the Company as a result of business combinations. Goodwill represents the difference between the consideration paid in acquiring the business and the fair value of the identifiable net assets acquired.

Goodwill is not amortized but is subject to impairment testing on an annual basis, or more frequently if impairment indicators arise. Impairment testing is performed at the reporting unit level. A reporting unit is the operating segment, or a business one level below that operating segment (the component level) if discrete financial information is prepared and reviewed regularly by segment management. However, components are aggregated if they have similar economic characteristics. We recognize an impairment charge for any amount by which the carrying amount of a reporting unit’s goodwill exceeds its fair value. We use discounted cash flows to establish fair values. When available and as appropriate, we use comparative market multiples to corroborate the discounted cash flow results. When a portion of a reporting unit is disposed of, goodwill is allocated using the relative fair value method for purposes of calculating the gain or loss on disposal. In addition, a goodwill impairment test is performed for the remaining portion of the reporting unit.

The Company performs its annual impairment test as of July 1 of each year. At July 1, 2011, the Company performed the annual impairment test and determined that there had been no impairment of goodwill.

Intangible assets from acquisitions, which consist primarily of customer contracts and relationships, technology-based intangibles and non-competition agreements, are amortized using the straight-line method over one to ten years, based on their estimated useful lives.

Long-Lived Assets (excluding Goodwill)

(l) Long-Lived Assets (excluding Goodwill)

The Company reviews long-lived assets for impairment whenever events or circumstances indicate that the carrying amount of an asset may not be fully recoverable. An impairment loss is recognized if the sum of the long-term undiscounted cash flows is less than the carrying amount of the long-lived assets being evaluated and a determination is made that the fair value of the asset is less than its book value. Any write-downs are treated as permanent reductions in the carrying amount of the assets. The Company believes that the carrying values of its assets as of September 30, 2011 are fully realizable.

Legal and Settlement Recovery, Net

(m) Legal and Settlement Recovery, Net

Legal and settlement recovery, net consists of costs, net of reimbursed insurance claims, related to significant legal settlements and non-routine legal matters, including future probable legal costs estimated to be incurred in connection with those matters. The incremental costs of acquisitions, including legal fees, brokerage fees, and valuation reports, are also included in this balance. Legal expenses incurred in the ordinary course of business are included in selling, general and administrative expense.

Income Taxes

(n) Income Taxes

Deferred tax liabilities and assets are determined based on the difference between the financial statement and tax basis of assets and liabilities using enacted rates expected to be in effect during the year in which the differences reverse. The effect on deferred tax assets and liabilities due to a change in tax rates is recognized in income tax expense in the period that includes the enactment date. A tax benefit or expense is recognized for the net change in the deferred tax asset or liability during the year and the current tax liability for the year. We evaluate the realizability of our net operating loss carryforwards, which requires us to make certain estimates relating to the future operating results and cash flows to assess the valuation of the related deferred tax assets.

The Company accounts for uncertain tax positions by recognizing the financial statement effects of a tax position only when, based upon the technical merits, it is “more-likely-than-not” that the position will be sustained upon examination.

Foreign Currency

(p) Foreign Currency

For all foreign operations, the functional currency is the local currency. The assets and liabilities of foreign operations are translated into U.S. dollars at period-end exchange rates, and revenue and expenses are translated at average exchange rates for the year. The resulting cumulative translation adjustment is included in accumulated other comprehensive income on the consolidated balance sheet. Gains and losses from foreign currency transactions are included in interest and other income and are typically immaterial.

Earnings Per Share

(q) Earnings Per Share

The Company presents both basic and diluted earnings per share on the face of the Consolidated Statements of Operations.

Basic earnings per share exclude dilution and are computed by dividing net income by the weighted average number of common shares outstanding for the period.

Diluted earnings per share reflect potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock. Diluted earnings per share include the incremental effect of stock options and restricted stock units calculated using the treasury stock method.

Use of Estimates

(r) Use of Estimates

The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities, and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates. Significant estimates used by the Company include estimates of profits or loss on contracts in process, estimates of collectability of receivables, evaluation of asset impairment, accrual of estimated liabilities, and valuation of acquisition-related contingent consideration liabilities.

Contingencies

(s) Contingencies

From time to time, we are involved in legal proceedings, including contract and employment claims, in the ordinary course of business. We assess the likelihood of any adverse judgments or outcomes to these contingencies as well as potential ranges of probable losses and establish reserves accordingly. The amount of reserves required may change in future periods due to new developments in each matter or changes in approach to a matter such as a change in settlement strategy.

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CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY (USD $) In Thousands, except Share data	Total	Common Stock	Accumulated Other Comprehensive Income	Retained Earnings	Treasury Stock	Comprehensive Income
Balance at Sep. 30, 2008	$ 275,706	$ 328,323	$ 5,536	$ 230,950	$ (289,103)
Balance (in shares) at Sep. 30, 2008		36,605,000
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income	46,540			46,540		46,540
Foreign currency translation	2,732		2,732			2,732
Comprehensive income	49,272					49,272
Cash dividends	(8,054)			(8,054)
Dividends on RSUs		166		(166)
Repurchases of common stock	(30,046)				(30,046)
Repurchases of common stock (in shares)		(1,855,000)
Employee stock transactions	2,292	2,292
Employee stock transactions (in shares)		448,000
Non-cash equity based compensation	7,307	7,307
Tax benefit due to option exercises	651	651
Balance at Sep. 30, 2009	297,128	338,739	8,268	269,270	(319,149)
Balance (in shares) at Sep. 30, 2009		35,198,000
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income	70,409			70,409		70,409
Foreign currency translation	6,262		6,262			6,262
Comprehensive income	76,671					76,671
Cash dividends	(8,375)			(8,375)
Dividends on RSUs		375		(375)
Repurchases of common stock	(40,217)				(40,217)
Repurchases of common stock (in shares)		(1,502,000)
Employee stock transactions	2,763	2,763
Employee stock transactions (in shares)		652,000
Non-cash equity based compensation	7,918	7,918
Tax benefit due to option exercises	2,901	2,901
Balance at Sep. 30, 2010	338,789	352,696	14,530	330,929	(359,366)
Balance (in shares) at Sep. 30, 2010	34,348,000	34,348,000
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income	81,168			81,168		81,168
Foreign currency translation	(2,050)		(2,050)			(2,050)
Comprehensive income	79,118					79,118
Cash dividends	(10,327)			(10,327)
Dividends on RSUs		522		(522)
Repurchases of common stock	(57,484)				(57,484)
Repurchases of common stock (in shares)		(1,597,000)
Employee stock transactions	7,880	7,880
Employee stock transactions (in shares)		1,042,000
Non-cash equity based compensation	9,485	9,485
Tax benefit due to option exercises	6,996	6,996
Balance at Sep. 30, 2011	$ 374,457	$ 377,579	$ 12,480	$ 401,248	$ (416,850)
Balance (in shares) at Sep. 30, 2011	33,793,000	33,793,000

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Legal and Settlement Recovery, Net

12 Months Ended

Sep. 30, 2011

Legal and Settlement Recovery, Net

Legal and Settlement Recovery, Net

17. Legal and Settlement Recovery, Net

Legal and settlement recovery, net consists of costs, net of reimbursed insurance claims, related to significant legal settlements and non-routine legal matters, including future probable legal costs estimated to be incurred in connection with those matters. Legal expenses incurred in the ordinary course of business are included in selling, general and administrative expense.

Following a change in accounting standards, from October 1, 2009 the incremental costs of acquisitions, including legal fees, brokerage fees and valuation reports, are included in this balance. Under previous accounting guidance, these expenses were included as part of the acquisition consideration of successful acquisitions. The following table sets forth the matters that represent legal and settlement recovery, net (in thousands):

	Year ended September 30,
	2011		2010			2009
Insurance Recoveries	$	—	$	7,500		$	6,300
Other	808		(2,149		)	(2,029		)
Total	$	808	$	5,351		$	4,271

The insurance recoveries relate to a litigation settlement in fiscal 2008.

During the 2011 fiscal year, the Company reversed a legal expense previously recognized in fiscal 2010 for a matter which concluded without liability to the Company.

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Business and Summary of Significant Accounting Policies (Details)	1 Months Ended	12 Months Ended
	May 31, 2011	Sep. 30, 2011 Y segments months	Sep. 30, 2011 Total Revenue State and local government agencies	Sep. 30, 2011 Total Revenue Foreign customers	Sep. 30, 2010 Total Revenue Foreign customers	Sep. 30, 2009 Total Revenue Foreign customers	Sep. 30, 2011 Total Revenue Federal government agencies	Sep. 30, 2011 Total Revenue Other sources, such as commercial customers	Sep. 30, 2011 Total Revenue Performance-based contracts	Sep. 30, 2011 Total Revenue Cost-plus contracts	Sep. 30, 2011 Total Revenue Fixed-price contracts	Sep. 30, 2011 Total Revenue Time and materials contracts
Description of Business
Number of business segments		2
Stock Split
Authorized stock split declared and distributed, number of shares per each share held	2
Number of shares received by stockholders for each share	1
Revenue Recognition
Percentage of total revenue			55.00%	32.00%	27.00%	17.00%	9.00%	4.00%	50.00%	24.00%	22.00%	4.00%
Cash equivalents
Maximum original maturity period of cash equivalents (in months)		3

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Quarterly Information (Unaudited)

12 Months Ended

Sep. 30, 2011

Quarterly Information (Unaudited)

Quarterly Information (Unaudited)

19. Quarterly Information (Unaudited)

Set forth below are selected quarterly income statement data for the fiscal years ended September 30, 2011 and 2010. The Company derived this information from unaudited quarterly financial statements that include, in the opinion of Company’s management, all adjustments necessary for a fair presentation of the information for such periods. Results of operations for any fiscal quarter are not necessarily indicative of results for any future period.

Earnings per share amounts are computed independently each quarter. As a result, the sum of each quarter’s earnings per share amount may not equal the total earnings per share amount for the respective year. All common stock share and per share amounts have been adjusted for the two-for-one stock split in June 2011.

	Quarter Ended
	Dec. 31, 2010			March 31, 2011			June 30, 2011			Sept. 30, 2011
	(In thousands, except per share data)
Fiscal Year 2011
Revenue:
Health Services	$	130,011		$	137,779		$	141,788		$	156,303
Human Services	84,103			89,337			96,508			93,804
Total revenue	214,114			227,116			238,296			250,107
Gross profit	55,959			63,066			66,399			68,227
Selling, general and administrative expenses	28,667			33,572			35,259			34,560
Operating income from continuing operations:
Health Services	18,823			19,352			15,923			20,617
Human Services	8,503			10,123			14,908			13,288
Consolidating adjustments	(34		)	19			309			(238		)
Legal and settlement recovery (expense), net	—			—			(361		)	1,169
Operating income from continuing operations	27,292			29,494			30,779			34,836
Discontinued operations, net of income taxes
Income/(loss) from discontinued operations	—			(265		)	(65		)	197
Loss on disposal	(105		)	(554		)	(3		)	(179		)
Loss from discontinued operations	(105		)	(819		)	(68		)	18
Net income	$	17,482		$	18,219		$	19,892		$	25,575
Basic earnings per share:
Income from continuing operations	$	0.51		$	0.55		$	0.58		$	0.75
Loss from discontinued operations	—			(0.02		)	(0.01		)	—
Basic earnings per share	$	0.51		$	0.53		$	0.57		$	0.75
Diluted earnings per share:
Income from continuing operations	$	0.50		$	0.54		$	0.56		$	0.73
Loss from discontinued operations	(0.01		)	(0.03		)	—			—
Diluted earnings per share	$	0.49		$	0.51		$	0.56		$	0.73

	Quarter Ended
	Dec. 31, 2009			March 31, 2010		June 30, 2010		Sept. 30, 2010
	(In thousands, except per share data)
Fiscal Year 2010
Revenue:
Health Services	$	130,640		$	127,279	$	127,307	$	129,032
Human Services	72,680			77,107		84,220		83,484
Total revenue	203,320			204,386		211,527		212,516
Gross profit	52,175			50,551		57,013		61,094
Selling, general and administrative expenses	27,429			28,787		31,658		30,904
Operating income from continuing operations:
Health Services	17,508			12,723		14,509		19,985
Human Services	7,379			9,037		10,684		12,390
Consolidating adjustments	(141		)	4		162		(2,185		)
Legal and settlement recovery (expense), net	(686		)	6,037		—		—
Operating income from continuing operations	24,060			27,801		25,355		30,190
Discontinued operations, net of income taxes
Income (loss) from discontinued operations	(1,972		)	752		1,200		1,060
Loss on disposal	—			—		—		(28		)
Income (loss) from discontinued operations	(1,972		)	752		1,200		1,032
Net income	$	12,628		$	18,743	$	17,325	$	21,713
Basic earnings per share:
Income from continuing operations	$	0.41		$	0.52	$	0.46	$	0.60
Income (loss) from discontinued operations	(0.05		)	0.02		0.04		0.03
Basic earnings per share	$	0.36		$	0.54	$	0.50	$	0.63
Diluted earnings per share:
Income from continuing operations	$	0.40		$	0.50	$	0.45	$	0.58
Income (loss) from discontinued operations	(0.05		)	0.02		0.03		0.03
Diluted earnings per share	$	0.35		$	0.52	$	0.48	$	0.61

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Related Party Transactions (Details) (Winston & Strawn, USD $)	12 Months Ended
	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Winston & Strawn
Related Party Transactions
Legal fees paid	$ 248,748	$ 150,609	$ 934,391

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Acquisition (Details) (USD $) In Thousands, unless otherwise specified	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009	Feb. 10, 2010 DeltaWare
Acquisition Disclosures
Share capital acquired (as a percent)				100.00%
Acquisition date fair value of consideration transferred, assets acquired and liabilities
Cash, net of cash acquired				$ 10,385
Contingent consideration obligations				3,015
Total fair value of consideration				13,400
Accounts receivable				2,010
Other tangible assets				1,571
Intangible assets				6,060
Total identifiable assets acquired				9,641
Accounts payable and other liabilities				2,125
Loans payable				870
Deferred revenue				723
Total liabilities assumed				3,718
Net identifiable assets acquired				5,923
Goodwill	71,323	71,251	61,029	7,477
Net assets acquired				$ 13,400

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Business Segments

12 Months Ended

Sep. 30, 2011

Business Segments

Business Segments

2. Business Segments

The results of the segments for the three years ended September 30, 2011, as well as information related to their asset base, are shown below (in thousands):

	Year ended September 30,
	2011			2010			2009
Revenue:
Health Services	$	565,881		$	514,258		$	495,141
Human Services	363,752			317,491			224,967
Total	$	929,633		$	831,749		$	720,108
Gross Profit:
Health services	$	147,239		$	130,276		$	131,547
Human Services	106,412			90,557			59,799
Total	$	253,651		$	220,833		$	191,346
Selling, General and Administrative expense:
Health Services	$	72,524		$	65,551		$	58,673
Human Services	59,590			51,067			47,442
Corporate / Other	(56		)	2,160			913
Total	$	132,058		$	118,778		$	107,028
Operating income from continuing operations (before income taxes):
Health Services	$	74,715		$	64,725		$	72,874
Human Services	46,822			39,490			12,357
Corporate / Other	56			(2,160		)	(913		)
Legal and settlement recovery, net	808			5,351			4,271
Total	$	122,401		$	107,406		$	88,589
Identifiable assets:
Health Services	$	224,400		$	202,339		$	192,121
Human Services	212,791			190,695			93,881
Corporate / Other	128,088			134,707			147,232
Total	$	565,279		$	527,741		$	433,234
Depreciation and amortization:
Health Services	$	12,120		$	9,055		$	6,545
Human Services	7,842			6,623			4,006
Corporate / Other	2,883			2,662			1,681
Total	$	22,845		$	18,340		$	12,232

The Company operates primarily in the United States, Australia, Canada and the United Kingdom. During fiscal 2010 and 2009, the Company also operated in Israel.

Revenues for the Company were distributed as follows (in thousands):

	Year ended September 30,
	2011		2010		2009
United States	$	630,812	$	606,396	$	601,060
Australia	176,814		135,635		54,487
Rest of World	122,007		89,718		64,561
Total	$	929,633	$	831,749	$	720,108

Total long-lived assets of the Company, being property and equipment, capitalized software costs and deferred compensation costs, were distributed as follows (in thousands):

	Year Ended September 30
	2011		2010
United States	$	51,245	$	47,328
Australia	12,260		13,405
Rest of World	22,855		21,172
Total	$	86,360	$	81,905

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Credit Facilities

12 Months Ended

Sep. 30, 2011

Credit Facilities

Credit Facilities

11. Credit Facilities

On January 25, 2008, the Company entered into a Revolving Credit Agreement providing for a senior secured revolving credit facility, with SunTrust Bank as administrative agent, issuing bank and swingline lender, and a syndicate of other lenders (the “Credit Facility”). The Credit Facility provides for a $35.0 million revolving line of credit commitment, which may be used (i) for revolving loans, (ii) for swingline loans, subject to a sublimit of $5.0 million, and (iii) to request the issuance of letters of credit on the Company’s behalf, subject to a sublimit of $25.0 million. The Company may request an increase in the commitment under the Credit Facility, such that the aggregate commitments under the Credit Facility shall at no time exceed $75.0 million. The credit available under the Credit Facility may be used, among other purposes, to refinance the Company’s current indebtedness, to repurchase shares of the Company’s capital stock and to finance the ongoing working capital, capital expenditure and general corporate needs of the Company.

Subject to applicable conditions, the Company may elect interest rates on its revolving borrowings calculated by reference to (i) the prime lending rate as announced by SunTrust Bank (or, if higher, the federal funds effective rate plus 0.50%) (a “Base Rate Borrowing”), or (ii) the reserve adjusted rate per annum equal to the offered rate for deposits in U.S. dollars for a one (1), two (2), three (3) or six (6) month period in the London Inter-Bank Market (a “LIBOR Borrowing”), and, in each case, plus an applicable margin that is determined by reference to the Company’s then-current leverage ratio. For swingline borrowings, the Company will pay interest at the rate of interest for a one (1) month LIBOR Borrowing, plus the applicable margin, or at a rate to be separately agreed upon by the Company and the administrative agent.

At September 30, 2011, the Credit Facility had issued four letters of credit totaling $11.0 million on behalf of the Company. Two letters of credit for $10 million and $0.7 million may be called by a customer in the event that the Company defaults under the terms of a contract. The letters expire in March 2012 and December 2011, respectively. Two letters of credit totaling $0.3 million have been issued in relation to the Company’s insurance policies. These letters of credit expire in May 2012 and may be renewed annually thereafter. At September 30, 2011, the Company has capacity to borrow, subject to covenant constraints, of up to $24.0 million under this agreement. In addition, a letter of credit for $1.0 million has been issued on behalf of the Company by another financial institution.

The Credit Facility matures on January 25, 2013, at which time all outstanding borrowings must be repaid and all outstanding letters of credit must be terminated or cash collateralized.

The Credit Facility, as amended by the Company and its lender on December 12, 2008, provides for the payment of specified fees and expenses, including an up-front fee and commitment and letter of credit fees, and contains customary financial and other covenants that require the maintenance of certain ratios including a maximum leverage ratio and a minimum fixed charge coverage ratio. The Company was in compliance with all covenants in the amended Credit Facility as of September 30, 2011. The Company’s obligations under the Credit Facility are guaranteed by certain of the Company’s direct and indirect subsidiaries (collectively, the “Guarantors”) and are secured by substantially all of MAXIMUS’ and the Guarantors’ present and future tangible and intangible assets, including the capital stock of subsidiaries and other investment property.

In addition to this credit facility, the Company has a loan agreement with the Atlantic Innovation Fund of Canada. This provides for a loan of up to 1.8 million Canadian Dollars, which must be used for specific technology-based research and development. The loan has no interest charge. At September 30, 2011, $1.7 million (1.8 million Canadian Dollars) was outstanding under this agreement. The balance will be repayable in forty quarterly installments commencing from July 1, 2012, with the final payment no later than fiscal 2022.

Certain contracts require us to provide a surety bond as a guarantee of performance. At September 30, 2011 and September 30, 2010, the Company had performance bond commitments totaling $16.9 million and $33.5 million, respectively. These bonds are typically renewed annually and remain in place until the contractual obligations have been satisfied. Although the triggering events vary from contract to contract, in general, we would only be liable for the amount of these guarantees in the event of default in our performance of our obligations under each contract, the probability of which we believe is remote.

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Software Development Costs (Details) (USD $)	12 Months Ended
	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Software development costs
Capitalized software development costs	$ 40,798,000	$ 35,648,000
Less: Accumulated amortization	(14,182,000)	(10,933,000)
Total Software development costs, net	26,616,000	24,715,000
Capitalized software amortization expense	$ 5,500,000	$ 3,400,000	$ 2,000,000

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Credit Facilities (Details) In Millions, unless otherwise specified			12 Months Ended			12 Months Ended			12 Months Ended			12 Months Ended		12 Months Ended
	Sep. 30, 2011 Revolving line of credit commitment USD ($)	Jan. 25, 2008 Revolving line of credit commitment USD ($)	Sep. 30, 2011 Revolving line of credit commitment Federal Funds rate	Sep. 30, 2011 Revolving line of credit commitment LIBOR	Jan. 25, 2008 Swingline loans USD ($)	Sep. 30, 2011 Swingline loans LIBOR	Sep. 30, 2011 Letters of credit USD ($) letterofcredit	Jan. 25, 2008 Letters of credit USD ($)	Sep. 30, 2011 Letters of credit held by a customer letterofcredit	Sep. 30, 2011 Letter of credit held by customer, expiring in March 2012 USD ($)	Sep. 30, 2011 Letter of credit held by customer, expiring in December, 2011 USD ($)	Sep. 30, 2011 Letters of credit issued in relation to the Company's insurance policies USD ($) letterofcredit	Sep. 30, 2011 Letter of credit (Other than Revolving Credit Agreement) USD ($)	Sep. 30, 2011 Atlantic Innovation Fund of Canada USD ($) installments	Sep. 30, 2011 Atlantic Innovation Fund of Canada CAD installments	Sep. 30, 2011 Performance Bonds USD ($)	Sep. 30, 2010 Performance Bonds USD ($)
Credit facilities
Maximum borrowing capacity		$ 35.0			$ 5.0			$ 25.0							1.8
Optional expanded maximum borrowing capacity		75.0
Variable interest rate basis			federal funds effective rate	one (1), two (2), three (3) or six (6) month LIBOR		one (1) month LIBOR
Basis points spread on variable interest rate (as a percent)			0.50%
Number of letters of credit issued							4		2			2
Amount outstanding							11.0			10.0	0.7	0.3	1.0
Current borrowing capacity	24.0
Amount outstanding														1.7	1.8
Number of quarterly installments														40	40
Performance bond commitments																$ 16.9	$ 33.5

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Acquisition (Details 2) (DeltaWare)			12 Months Ended
	Feb. 10, 2010 USD ($)	Feb. 10, 2010 Profitablity and Sales Targets CAD Y	Sep. 30, 2011 Profitablity and Sales Targets As Adjusted USD ($)
Contingent consideration
Future additional payments		7,000,000
Contingent consideration, term (in years)		7
Contingent consideration, fair value as of acquisition date	3,015,000		200,000
Contingent consideration payment made			$ 1,000,000

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Property and Equipment (Tables)

12 Months Ended

Sep. 30, 2011

Property and Equipment

Schedule of property, plant and equipment

	As of September 30,
	2011			2010
Land	$	1,800		$	1,800
Building and improvements	11,485			11,393
Office furniture and equipment	94,558			97,714
Leasehold improvements	9,798			4,833
	117,641			115,740
Less: Accumulated depreciation and amortization	(65,901		)	(66,867		)
Total property and equipment, net	$	51,740		$	48,873

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Stock-Based Compensation

12 Months Ended

Sep. 30, 2011

Stock-Based Compensation

Stock-Based Compensation

15. Stock-Based Compensation

The Company’s Board of Directors adopted the 1997 Equity Incentive Plan (“1997 Plan”) under which the Company was authorized to grant stock options, restricted stock units (“RSUs”) and other forms of equity awards to officers, employees and directors of the Company. At September 30, 2011, 2.0 million shares remained available for grants under the Company’s stock plans. The Company typically issues new shares in satisfying its obligations under its stock plans.

In recent years, the Company has granted equity awards to officers, employees and directors in the form of RSUs. Generally, RSUs issued before 2009 vest ratably over six years. RSUs issued since then vest ratably over five years. The fair value of the RSUs, based on the Company’s stock price at the grant date, is expensed over the vesting period. For the fiscal years ended September 30, 2011, 2010 and 2009, compensation expense recognized related to RSUs was $9.4 million, $7.1 million and $5.9 million, respectively. Employees who are granted RSUs receive the restricted shares and dividend-equivalent payments. However, until the shares are issued, they have no voting rights and employees may not buy or sell these RSUs.

A summary of the Company’s RSU activity for the year ended September 30, 2011, is as follows:

	Shares		Weighted- Average Grant-Date Fair Value
Non-vested shares outstanding at September 30, 2010	1,464,011		$	18.82
Granted	519,857		31.80
Vested	(396,587	)	20.86
Forfeited	(59,595	)	20.47
Non-vested shares outstanding at September 30, 2011	1,527,686		22.64

The weighted-average grant-date fair value of RSUs granted in the years ended September 30, 2010 and 2009 was $23.58 and $15.27, respectively. The total fair value of RSUs vesting during the year was $14.5 million, $9.9 million and $6.5 million in the years ended September 30, 2011, 2010 and 2009, respectively. As of September 30, 2011, the total remaining unrecognized compensation cost related to unvested RSUs was $23.9 million. This charge is expected to be realized over four years, with a weighted average life of 1.7 years.

The Company previously granted stock options to certain employees. These were granted at exercise prices equal to the fair market value of the Company’s common stock at the date of grant and generally vest ratably over a period of four years. Options issued prior to fiscal 2005 expire ten years after date of grant; those issued since expire after six years. The Company has transitioned towards providing RSUs rather than options and, accordingly, no options have been granted since 2008 and there is less than $0.1 million of unrecognized compensation cost related to stock options at September 30, 2011. For the fiscal years ended September 30, 2011, 2010 and 2009, compensation expense related to stock options was $0.1 million, $0.8 million and $1.4 million, respectively.

A summary of the Company’s stock option activity for the year ended September 30, 2011, is as follows:

	Options		Weighted Average Exercise Price
Outstanding at September 30, 2010	1,538,798		$	16.18
Exercised	(772,210	)	16.16
Forfeited or expired	(912	)	10.38
Outstanding at September 30, 2011	765,676		16.18
Exercisable at September 30, 2011	755,676		16.08

The intrinsic value of outstanding and exercisable stock options at September 30, 2011, was $14.2 million with a weighted average remaining life of 1.7 years.

The following table summarizes information pertaining to the stock options vested and exercised for the years presented (in thousands):

	Year ended September 30,
	2011	2010	2009
Aggregate intrinsic value of all stock options exercised	15,102	4,730	1,752
Net cash proceeds from exercise of stock options	12,482	5,948	4,678

The total income tax benefit recognized in the income statement for share-based compensation arrangements was $3.7 million, $3.1 million and $2.9 million for the fiscal years ended September 30, 2011, 2010 and 2009, respectively.

The Company settles certain RSU awards in cash in order to satisfy employees’ personal income tax obligations. Amounts paid were $3.5 million, $3.2 million and $2.4 million in the years ended September 30, 2011, 2010 and 2009.

Cash flows resulting from the tax benefits generated from tax deductions in excess of the compensation costs recognized for those options and RSUs (excess tax benefits) are classified as financing cash flows.

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CONSOLIDATED BALANCE SHEETS (USD $) In Thousands	Sep. 30, 2011	Sep. 30, 2010
Current assets:
Cash and cash equivalents	$ 172,950	$ 155,321
Restricted cash	4,839	4,182
Accounts receivable-billed, net	146,900	136,260
Accounts receivable-unbilled	7,170	17,245
Prepaid income taxes	12,959	4,149
Deferred income taxes	19,256	13,290
Prepaid expenses and other current assets	27,202	25,702
Total current assets	391,276	356,149
Property and equipment, net	51,740	48,873
Capitalized software, net	26,616	24,715
Goodwill	71,323	71,251
Intangible assets, net	5,651	7,778
Deferred contract costs, net	8,020	6,708
Deferred income taxes	732	1,844
Deferred compensation plan assets	8,004	8,317
Other assets	1,917	2,106
Total assets	565,279	527,741
Current liabilities:
Accounts payable	55,470	49,200
Accrued compensation and benefits	47,748	40,807
Deferred revenue	47,902	58,070
Current portion of long-term debt	42
Acquisition-related contingent consideration	1,840	923
Income taxes payable	5,104	7,120
Accrued liabilities	5,787	7,934
Liabilities of discontinued operations		634
Total current liabilities	163,893	164,688
Deferred revenue, less current portion	2,575	4,083
Long-term debt	1,654	1,411
Acquisition-related contingent consideration, less current portion	388	2,138
Income taxes payable, less current portion	1,484	1,793
Deferred income taxes	11,945	4,946
Deferred compensation plan liabilities, less current portion	8,883	9,893
Total liabilities	190,822	188,952
Commitments and contingencies (Notes 12 and 13)
Shareholders' equity:
Common stock, no par value; 60,000 shares authorized; 56,018 and 54,975 shares issued and 33,793 and 34,348 outstanding at September 30, 2011 and September 30, 2010, at stated amount, respectively	377,579	352,696
Treasury stock, at cost; 22,225 and 20,627 shares at September 30, 2011 and September 30, 2010, respectively	(416,850)	(359,366)
Accumulated other comprehensive income	12,480	14,530
Retained earnings	401,248	330,929
Total shareholders' equity	374,457	338,789
Total liabilities and shareholders' equity	$ 565,279	$ 527,741

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Fair Value Measurements (Tables)

12 Months Ended

Sep. 30, 2011

Fair Value Measurements

Schedule of financial assets subject to fair value measurements

	Fair Value as of September 30,			Fair Value Measurements as of September 30, 2011 Using Fair Value Hierarchy
Description	2011			Level 1		Level 2			Level 3
Current portion of acquisition-related contingent consideration	$	(1,840	)	$	—	$	—		$	(1,840	)
Acquisition related contingent consideration, net of current portion	(388		)	—		—			(388		)
Current portion of deferred compensation plan liabilities	(1,503		)	—		(1,503		)	—
Deferred compensation plan liabilities, net of current portion	(8,883		)	—		(8,883		)	—

Effect on financial statements of acquisition-related contingent consideration

Balance at September 30, 2010	$	3,061
Additional estimated consideration	150
Payment of consideration	(1,021		)
Foreign currency translation	38
Balance at September 30, 2011	$	2,228

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Concentrations of Credit Risk and Major Customers (Details)	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Health Services | State of Texas
Concentrations of Credit Risk and Major Customers
Revenue from major customers (as a percent)	16.00%	16.00%	18.00%
Health Services | State of California
Concentrations of Credit Risk and Major Customers
Revenue from major customers (as a percent)	11.00%	12.00%	11.00%
Human Services | Government of Australia
Concentrations of Credit Risk and Major Customers
Revenue from major customers (as a percent)	19.00%	16.00%	8.00%

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Fair Value Measurements (Details) (USD $) In Thousands	Sep. 30, 2011	Sep. 30, 2010
Fair Value Measurements
Current portion of acquisition-related contingent consideration	$ (1,840)	$ (923)
Acquisition related contingent consideration, net of current portion	(388)	(2,138)
Deferred compensation plan liabilities, net of current portion	(8,883)	(9,893)
Fair Value | Fair value measurements on a recurring basis
Fair Value Measurements
Current portion of acquisition-related contingent consideration	(1,840)
Acquisition related contingent consideration, net of current portion	(388)
Current portion of deferred compensation plan liabilities	(1,503)
Deferred compensation plan liabilities, net of current portion	(8,883)
Level 2 | Fair value measurements on a recurring basis
Fair Value Measurements
Current portion of deferred compensation plan liabilities	(1,503)
Deferred compensation plan liabilities, net of current portion	(8,883)
Level 3 | Fair value measurements on a recurring basis
Fair Value Measurements
Current portion of acquisition-related contingent consideration	(1,840)
Acquisition related contingent consideration, net of current portion	$ (388)

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Quarterly Information (Unaudited) (Details) (USD $) In Thousands, except Share data	1 Months Ended	3 Months Ended								12 Months Ended
	May 31, 2011	Sep. 30, 2011	Jun. 30, 2011	Mar. 31, 2011	Dec. 31, 2010	Sep. 30, 2010	Jun. 30, 2010	Mar. 31, 2010	Dec. 31, 2009	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Quarterly Information (Unaudited)
Authorized stock split declared and distributed, number of shares per each share held	2
Revenue:
Total revenue		$ 250,107	$ 238,296	$ 227,116	$ 214,114	$ 212,516	$ 211,527	$ 204,386	$ 203,320	$ 929,633	$ 831,749	$ 720,108
Gross Profit		68,227	66,399	63,066	55,959	61,094	57,013	50,551	52,175	253,651	220,833	191,346
Selling, general and administrative expenses		34,560	35,259	33,572	28,667	30,904	31,658	28,787	27,429	132,058	118,778	107,028
Operating income from continuing operations:
Legal and settlement recovery (expense), net		1,169	(361)					6,037	(686)	808	5,351	4,271
Operating income from continuing operations		34,836	30,779	29,494	27,292	30,190	25,355	27,801	24,060	122,401	107,406	88,589
Discontinued operations, net of income taxes:
Income/(loss) from discontinued operations		197	(65)	(265)		1,060	1,200	752	(1,972)	(133)	1,040	(5,734)
Loss on disposal		(179)	(3)	(554)	(105)	(28)				(841)	(28)	(1,567)
Income (loss) from discontinued operations		18	(68)	(819)	(105)	1,032	1,200	752	(1,972)	(974)	1,012	(7,301)
Net income		25,575	19,892	18,219	17,482	21,713	17,325	18,743	12,628	81,168	70,409	46,540
Basic earnings per share:
Income from continuing operations (in dollars per share)		$ 0.75	$ 0.58	$ 0.55	$ 0.51	$ 0.60	$ 0.46	$ 0.52	$ 0.41	$ 2.39	$ 1.99	$ 1.53
Income (loss) from discontinued operations (in dollars per share)			$ (0.01)	$ (0.02)		$ 0.03	$ 0.04	$ 0.02	$ (0.05)	$ (0.03)	$ 0.03	$ (0.21)
Basic earnings per share (in dollars per share)		$ 0.75	$ 0.57	$ 0.53	$ 0.51	$ 0.63	$ 0.50	$ 0.54	$ 0.36	$ 2.36	$ 2.02	$ 1.32
Diluted earnings per share:
Income from continuing operations (in dollars per share)		$ 0.73	$ 0.56	$ 0.54	$ 0.50	$ 0.58	$ 0.45	$ 0.50	$ 0.40	$ 2.31	$ 1.93	$ 1.51
Income (loss) from discontinued operations (in dollars per share)				$ (0.03)	$ (0.01)	$ 0.03	$ 0.03	$ 0.02	$ (0.05)	$ (0.03)	$ 0.03	$ (0.21)
Diluted earnings per share (in dollars per share)		$ 0.73	$ 0.56	$ 0.51	$ 0.49	$ 0.61	$ 0.48	$ 0.52	$ 0.35	$ 2.28	$ 1.96	$ 1.30
Health Services
Revenue:
Total revenue		156,303	141,788	137,779	130,011	129,032	127,307	127,279	130,640	565,881	514,258	495,141
Gross Profit										147,239	130,276	131,547
Selling, general and administrative expenses										72,524	65,551	58,673
Operating income from continuing operations:
Operating income from continuing operations		20,617	15,923	19,352	18,823	19,985	14,509	12,723	17,508	74,715	64,725	72,874
Human Services
Revenue:
Total revenue		93,804	96,508	89,337	84,103	83,484	84,220	77,107	72,680	363,752	317,491	224,967
Gross Profit										106,412	90,557	59,799
Selling, general and administrative expenses										59,590	51,067	47,442
Operating income from continuing operations:
Operating income from continuing operations		13,288	14,908	10,123	8,503	12,390	10,684	9,037	7,379	46,822	39,490	12,357
Corporate/Other
Revenue:
Selling, general and administrative expenses										(56)	2,160	913
Operating income from continuing operations:
Operating income from continuing operations		$ (238)	$ 309	$ 19	$ (34)	$ (2,185)	$ 162	$ 4	$ (141)	$ 56	$ (2,160)	$ (913)

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Business and Summary of Significant Accounting Policies (Details 2)	12 Months Ended
	Sep. 30, 2011 Y
Buildings
Property and Equipment
Estimated useful lives, high end of range (in years)	39.5
Office furniture and equipment.
Property and Equipment
Estimated useful lives, low end of range (in years)	3
Estimated useful lives, high end of range (in years)	7
Software development costs.
Property and Equipment
Estimated useful lives, low end of range (in years)	3
Estimated useful lives, high end of range (in years)	8

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Business and Summary of Significant Accounting Policies (Details 3)	12 Months Ended
	Sep. 30, 2011 Y segments months
Goodwill and Intangible Assets
Estimated useful lives, low end of range (in years)	1
Estimated useful lives, high end of range (in years)	10

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Property and Equipment (Details) (USD $)	12 Months Ended
	Sep. 30, 2011	Sep. 30, 2010	Sep. 30, 2009
Property and equipment, at cost
Property and equipment, gross	$ 117,641,000	$ 115,740,000
Less: Accumulated depreciation and amortization	(65,901,000)	(66,867,000)
Total property and equipment, net	51,740,000	48,873,000
Fixed asset depreciation expense	15,100,000	12,900,000	8,900,000
Land
Property and equipment, at cost
Property and equipment, gross	1,800,000	1,800,000
Building and improvements
Property and equipment, at cost
Property and equipment, gross	11,485,000	11,393,000
Office furniture and equipment
Property and equipment, at cost
Property and equipment, gross	94,558,000	97,714,000
Leasehold improvements
Property and equipment, at cost
Property and equipment, gross	$ 9,798,000	$ 4,833,000

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Leases (Tables)

12 Months Ended

Sep. 30, 2011

Leases

Schedule of minimum future payments under leases

Minimum future payments under leases in effect as of September 30, 2011 are as follows (in thousands):

	Operating Leases
Year ended September 30,
2012	$	30,142
2013	23,428
2014	19,994
2015	14,545
2016	6,185
Thereafter	7,396
Total minimum lease payments	$	101,690