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Balance sheet components - Schedule of Deferred Contract Costs (Details) - USD ($)
$ in Thousands
12 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Financial information for each of the Company's business segments    
Deferred contract costs $ 43,140 $ 29,941
Less: Accumulated amortization (24,219) (15,561)
Total Deferred contract costs, net 18,921 $ 14,380
Gross increase to contract costs 14,500  
Amortization of deferred contract costs 9,900  
U.S. Health and Human Services    
Financial information for each of the Company's business segments    
Impairment loss on contract costs $ 3,700