| Goodwill and Intangible Assets Disclosure [Text Block] |
| 4. | GOODWILL AND INTANGIBLE ASSETS |
| Goodwill |
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| The carrying value of goodwill is allocated to reporting units is as follows: |
| Reporting Units: | | December 31, 2022 | | | December 31, 2021 | |
| Americas | | | 60,128 | | | | 64,315 | |
| India | | | 12,554 | | | | 12,554 | |
| Malaysia | | | 43,678 | | | | 47,543 | |
| Australia | | | 4,145 | | | | 4,145 | |
| | | | 120,505 | | | | 128,557 | |
| We perform a goodwill impairment analysis at least annually (in the fourth quarter of each year) unless indicators of impairment exist in interim periods. The goodwill was allocated to the reporting units using a relative fair value allocation approach. We performed a quantitative assessment to determine if the fair value of each of our reporting units with goodwill exceeded its carrying value. |
| The key assumptions used in performing the impairment test, by each Reporting Unit, were as follows: |
| | | Reporting Units - As of December 31, 2022 | |
| | | Americas | | | India | | | Malaysia | | | Australia | |
| Discount rate | | | 10.3 | % | | | 17.8 | % | | | 12.7 | % | | | 10.4 | % |
| Perpetual growth rate | | | 1.0 | % | | | 3.0 | % | | | 2.0 | % | | | 1.0 | % |
| | | Reporting Units - As of December 31, 2021 | |
| | | Americas | | | India | | | Malaysia | | | Australia | |
| Discount rate | | | 6.5 | % | | | 15.6 | % | | | 9.4 | % | | | 6.5 | % |
| Perpetual growth rate | | | 1.0 | % | | | 2.2 | % | | | 1.0 | % | | | 0.5 | % |
| The assumptions used in the analysis are based on the Company’s internal budget. The Company projected revenue, operating margins and cash flows for a period of five years and applied a perpetual long-term growth rate using discounted cash flows (DCF) method. These assumptions are reviewed annually as part of management’s budgeting and strategic planning cycles. These estimates may differ from actual results. In arriving at its forecasts, the Company considered past experience, economic trends as well as inflation. The projections also took into account factors such as the expected impact from new client wins and expansion from existing clients businesses and efficiency initiatives. |
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| As of December 31, 2022, based on the quantitative assessment, we concluded that goodwill was partly impaired. Our annual impairment testing resulted in impairment charge of $4,187 and $3,865 in Americas and Malaysia reporting units, respectively. This was triggered by the increase in WACC assumption. The steep increase in risk free rates and interest rates in the past few quarters have led to a sharp increase in WACC assumptions. As of December 31, 2021, based on the qualitative and quantitative assessment, we concluded that there is no impairment of goodwill. |
| The following table presents the changes in goodwill during the years ended December 31, 2022 and 2021 |
| | | December 31, 2022 | | | December 31, 2021 | |
| Opening balance | | | 128,557 | | | | 183,397 | |
| Classified as held for sale | | | - | | | | (54,840 | ) |
| Impairment | | | (8,052 | ) | | | - | |
| Closing balance | | | 120,505 | | | | 128,557 | |
| Intangible assets |
| The following table presents our intangible assets as of December 31, 2022 and 2021: |
| | | As of December 31, 2022 | |
| | | | Gross Intangibles | | | | Accumulated Amortization | | | | Net Intangibles | | | | Weighted Average Amortization Period (years) | |
| Customer relationships | | | 66,220 | | | | 27,484 | | | | 38,736 | | | | 6.5 | |
| Brand | | | 49,500 | | | | 18,740 | | | | 30,760 | | | | 7.1 | |
| Trademarks | | | 13,210 | | | | 3,917 | | | | 9,293 | | | | 7.5 | |
| Other intangibles | | | 2,130 | | | | 1,174 | | | | 956 | | | | 4.9 | |
| | | | 131,060 | | | | 51,315 | | | | 79,745 | | | | | |
| | | As of December 31, 2021 | |
| Customer relationships | | | 66,220 | | | | 21,887 | | | | 44,333 | | | | 6.5 | |
| Brand | | | 49,500 | | | | 15,074 | | | | 34,426 | | | | 7.1 | |
| Trademarks | | | 13,210 | | | | 3,036 | | | | 10,174 | | | | 7.5 | |
| Other intangibles | | | 2,130 | | | | 971 | | | | 1,159 | | | | 4.9 | |
| | | | 131,060 | | | | 40,968 | | | | 90,092 | | | | | |
| During the fourth quarter of 2022, the Company reviewed the carrying value of its intangible assets as operations of Middle East and Argentina have been classified as held for sale and discontinued operations. Accordingly, the Company has concluded that triggering event had occurred as of December 31, 2022, and performed impairment testing of customer relationship and brand. Based on the results of our analysis, the projected undiscounted net cash flows associated with the intangible assets exceeded the carrying values. As of December 31, 2021, based on the quantitative assessment, we concluded there is no impairment of the Company's intangible assets. |
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| Expected future amortization of intangible assets as of December 31, 2022 is as follows: |
| Year Ended December 31, | | Amount | |
| 2023 | | | 10,306 | |
| 2024 | | | 10,252 | |
| 2025 | | | 10,252 | |
| 2026 | | | 9,490 | |
| 2027 | | | 8,549 | |
| Thereafter | | | 30,896 | |
| Amortization expense of intangible assets was $10,347 and $10,348 for the years ended December 31, 2022, and 2021 respectively. |
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