0001437749-21-006038.txt : 20210315 0001437749-21-006038.hdr.sgml : 20210315 20210315161916 ACCESSION NUMBER: 0001437749-21-006038 CONFORMED SUBMISSION TYPE: 8-K PUBLIC DOCUMENT COUNT: 15 CONFORMED PERIOD OF REPORT: 20210315 ITEM INFORMATION: Results of Operations and Financial Condition ITEM INFORMATION: Financial Statements and Exhibits FILED AS OF DATE: 20210315 DATE AS OF CHANGE: 20210315 FILER: COMPANY DATA: COMPANY CONFORMED NAME: Startek, Inc. CENTRAL INDEX KEY: 0001031029 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-HELP SUPPLY SERVICES [7363] IRS NUMBER: 841370538 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 8-K SEC ACT: 1934 Act SEC FILE NUMBER: 001-12793 FILM NUMBER: 21741728 BUSINESS ADDRESS: STREET 1: 6200 SOUTH SYRACUSE WAY STREET 2: SUITE 485 CITY: GREENWOOD VILLAGE STATE: CO ZIP: 80111 BUSINESS PHONE: 303-262-4500 MAIL ADDRESS: STREET 1: 6200 SOUTH SYRACUSE WAY STREET 2: SUITE 485 CITY: GREENWOOD VILLAGE STATE: CO ZIP: 80111 FORMER COMPANY: FORMER CONFORMED NAME: StarTek, Inc. DATE OF NAME CHANGE: 20130305 FORMER COMPANY: FORMER CONFORMED NAME: STARTEK, INC. DATE OF NAME CHANGE: 20130201 FORMER COMPANY: FORMER CONFORMED NAME: STARTEK INC DATE OF NAME CHANGE: 19970121 8-K 1 srt20210108_8k.htm FORM 8-K srt20191217_8k.htm
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 8-K
 
 Current Report
Pursuant to Section 13 OR 15(d) of the Securities Exchange Act of 1934
 
 Date of Report (Date of earliest event reported): March 15, 2021
STARTEK, INC.
(Exact name of registrant as specified in its charter)
 
 
Delaware
1-12793
84-1370538
(State or other jurisdiction of incorporation or organization)
(Commission File Number)
(IRS Employer Identification No.)
 
6200 South Syracuse Way, Suite 485, Greenwood Village Colorado 80111
(Address of principal executive offices; zip code)
 
Registrant’s telephone number, including area code: (303) 262-4500
 
(Former name, former address and former fiscal year, if changed since last report)
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2 below):
 
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
 
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
 
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
 
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 
Securities registered pursuant to Section 12(b) of the Act:
 
Title of each class
Trading Symbol(s)
Name of each exchange on which registered
Common Stock, $0.01 par value
SRT
New York Stock Exchange, Inc.
 
 
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging growth company 
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
 
 
 
 
 

 
 
Item 2.02 Results of Operations and Financial Condition.
 
On March 15, 2021, StarTek, Inc. (the “Company”) issued a press release reporting its earnings for its quarter and full year ended December 31, 2020. A copy of the press release is attached as Exhibit 99.1 to this Current Report on Form 8-K. This press release shall not be deemed “filed” for purposes of Section 18 of the Securities and Exchange Act of 1934, nor shall they be deemed incorporated by reference in any filing under the Securities Act of 1933.
 
Item 9.01 Financial Statements and Exhibits
 
Exhibit Number
Exhibit Description
99.1
104 Cover Page Interactive Data File (embedded within the Inline XBRL document)
 
 
 
SIGNATURES
 
Pursuant to the requirements of the Securities and Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
 
STARTEK, INC.
 
 
 
 
 
 
Date: March 15, 2021
By:
/s/ Vikash Sureka
 
 
Vikash Sureka
 
 
Chief Financial Officer
 
 
EX-99.1 2 ex_220242.htm EXHIBIT 99.1 ex_167630.htm

Exhibit 99.1

 

ex_167630img001.jpg

 

Startek Reports Record Fourth Quarter and Full Year 2020 Financial Results

-  Continued Operational Momentum Drives Strongest Levels of Quarterly Revenue, Gross Profit and Adjusted EBITDA in Company History -

- Recently Completed Debt Refinancing and Strategic Investment in CSS to Accelerate Digital Initiatives and Bolster Foundation for Growth -

 

GREENWOOD VILLAGE, CO March 15, 2021 - Startek, Inc. (NYSE:SRT) ("Startek" or the "Company"), a global provider of customer experience management solutions, is reporting financial results for the fourth quarter and full year ended December 31, 2020.

 

 

     Fourth Quarter 2020 Financial Highlights ($ in millions, excl. margin items)

 

Q4 2020

Q3 2020

Q4 2019

Net Revenue

$174.5

$162.7

$171.6

Gross Profit

$30.9

$22.9

$27.6

Gross Margin

17.7%

14.1%

16.1%

SG&A Expenses

$15.3

$14.9

$19.4

Net Income/(Loss)[1]

$(7.6)

$0.4

$(5.3)

      Adjusted Net Income[2] $8.8 $3.3 $5.8

Adjusted EBITDA[2]

$23.3

$15.6

$16.8

 

[1] Reflects net income (loss) attributable to Startek shareholders.

[2] Refer to the note below about Non-GAAP financial measures.

       

 

  Full Year 2020 Financial Highlights ($ in millions, excl. margin items)

 

2020

2019

Net Revenue

$640.2

$657.9

Gross Profit

$89.6

$110.9

Gross Margin

14.0%

16.9%

SG&A Expenses

$62.1

$91.4

Net Income/(Loss)

$(39.0)

$(15.0)

Adjusted Net Income

$8.5

$4.7

      Adjusted EBITDA $58.2 $52.1

 

                                  


 

Management Commentary  

 

“We generated record results during the fourth quarter with solid growth across nearly every key financial metric,” said Aparup Sengupta, Executive Chairman and Global CEO of Startek. “While Q4 is historically our strongest quarter of the year, we further benefitted from seasonality trends within our existing client base, including robust e-commerce tailwinds around the holiday season. This performance, coupled with our consistent focus on cost management, allowed us to drive sequential and year-over-year improvements in gross margin and adjusted EBITDA, which also benefitted from $2.7 million of government grants in Q4. Overall, our team demonstrated incredible adaptability and execution in 2020 despite one of the most challenging global operating environments we have ever faced.

 

“As we entered 2021, we further strengthened our commitment to enhancing the flexibility of our platform. Subsequent to the fourth quarter, we completed a $185 million debt refinancing that allows us to extend our debt maturities and enhance our overall liquidity position. With this reinforced balance sheet, we can comprehensively support our current operations while capitalizing on strategic opportunities to drive long-term, accretive growth.

 

“The recent minority investment we made in CSS Corp. (CSS) represents one such accretive opportunity that will also advance our ramping digital initiatives. CSS is a robust IT services company providing mission-critical AI, automation, analytics, cloud and digital solutions to a growing technology customer base across five continents. Given the success of our Startek Cloud omnichannel platform in 2020, we continue to view our digital services as a key long-term driver of both future revenue growth and margin expansion. Our investment in CSS accelerates our digitization initiatives and marks an important inflection point for Startek.

 

“Looking ahead to the rest of 2021, we are proud to have built such a strong foundation to continue driving operational efficiencies and enhancing our suite of services around the globe. We are grateful for the dedication of our team and the deep support of our shareholders as we further execute on our strategic growth plans.”    

 

Fourth Quarter 2020 Financial Results

 

Net revenue in the fourth quarter increased to $174.5 million compared to $171.6 million in the year-ago quarter. The increase was driven by elevated demand and seasonal strength within the Company’s existing client network. On a constant currency basis, net revenue increased 4.7% compared to the prior year period.

 

Gross profit in the fourth quarter increased by 11.7% to $30.9 million compared to $27.6 million in the year-ago quarter. Gross margin increased 160 basis points to 17.7% compared to 16.1% in the year-ago quarter. The increase was primarily driven by the aforementioned strength within Startek’s existing client base and a greater revenue mix of high-margin digital services. The margin expansion was also aided by incremental grants of $2.7 million received in the fourth quarter.

 

Selling, general and administrative (SG&A) expenses in the fourth quarter decreased to $15.3 million compared to $19.4 million in the year-ago quarter. As a percentage of revenue, SG&A improved 250 basis points to 8.8% compared to 11.3% in the year-ago quarter as a result of the continued cost reductions the Company has implemented over the past several quarters and in response to COVID-19.

 

Net loss attributable to Startek shareholders in the fourth quarter was $7.6 million or $(0.19) per share, compared to a net loss of $5.3 million or $(0.14) per share in the year-ago quarter. Net loss in the fourth quarter of 2020 included an approximate $13.2 million goodwill impairment from COVID-19 related forecasted declines in the Company’s business in India, South Africa, and Australia and in Argentina owing primarily to the devaluation of the local currency.  

 

Adjusted net income* in the fourth quarter increased 50% to $8.8 million or $0.22 per diluted share, compared to adjusted net income* of $5.8 million or $0.15 per diluted share in the year-ago quarter.

 

Adjusted EBITDA* in the fourth quarter increased 38.5% to $23.3 million compared to $16.8 million in the year-ago quarter. The increase was primarily driven by the aforementioned revenue growth and margin expansion, cost reductions, and approximately $2.7 million in incremental benefits related to government grants.

 

On December 31, 2020, cash and restricted cash was $50.6 million compared to $56.6 million at September 30, 2020. The decrease was largely driven by increased capital expenditures in this quarter relative to previous quarters. Total debt at December 31, 2020 remained flat at $136.0 million compared to September 30, 2020, and net debt at December 31, 2020 was $85.4 million compared to $79.4 million at September 30, 2020.

 

Full Year 2020 Financial Results

 

Net revenue in 2020 was $640.2 million compared to $657.9 million in 2019. The decrease was driven by adverse movements in foreign currency during the year. On a constant currency basis, net revenue increased 0.9% compared to the prior year. The COVID-19 impact on revenue during the first half of 2020 was offset by new wins and elevated seasonal demand in the second half of the year.

 

Gross profit in 2020 was $89.6 million compared to $110.9 million in 2019. Gross margin was 14.0% compared to 16.9% in 2019. The decrease was primarily driven by higher costs relative to revenues in geographies that were heavily impacted by COVID-19 related lockdowns.

 

Selling, general and administrative (SG&A) expenses in 2020 decreased significantly to $62.1 million compared to $91.4 million in 2019. As a percentage of revenue, SG&A improved 420 basis points to 9.7% compared to 13.9% in 2019 as a result of the company’s sustained cost reductions over the last 12 months and in response to COVID-19.

 

Net loss attributable to Startek shareholders in 2020 was $39.0 million or $(0.99) per share, compared to a net loss of $15.0 million or $(0.39) per share in 2019. Net loss in 2020 included an approximate $35.9 million goodwill impairment charge accounted in the first quarter and in the fourth quarter due to COVID-19 related forecasted declines in the Company’s business in India, South Africa, Australia and in Argentina owing primarily to the devaluation of the local currency.

 

Adjusted net income* in 2020 increased to $8.5 million or $0.22 per diluted share, compared to adjusted net income* of $4.7 million or $0.12 per diluted share in 2019.

 

Adjusted EBITDA* in 2020 increased 11.7% to $58.2 million compared to $52.1 million in 2019. The increase was primarily driven by the Company’s aforementioned cost reductions and continued focus on prudent expense management, as well as the $2.7 million incremental grant benefit in Q4.

 

*A non-GAAP measure defined below.

 

Debt Refinancing and Capital Allocation

 

Subsequent to the fourth quarter, CSP Alpha Holdings Pte. Ltd., a wholly-owned subsidiary of Startek, successfully completed a debt refinancing with a newly secured $185 million senior debt facility, comprising a $165 million term loan and a $20 million revolving credit facility. The term loan bears a moratorium on principal repayment for 21 months and will amortize quarterly thereafter, beginning in November 2022. The loan is subject to certain standardized financial covenants. The proceeds of this loan was used to repay in full the previous senior debt facility and to also make the strategic investment in CSS.

 

On February 25, 2021, Startek announced a strategic investment in CSS, comprising a $30 million contribution in a limited partnership managed by Startek’s majority shareholder, Capital Square Partners, to acquire both an indirect beneficial interest of approximately 26% in CSS, as well as an option to acquire a controlling stake. The option to acquire a majority stake in CSS is at the sole discretion of Startek, and the Company has no obligation to do so.

 

Conference Call and Webcast Details

 

Startek management will hold a conference call today at 5:00 p.m. Eastern time to discuss its financial results. The conference call will be followed by a question and answer period.

 

Date: Monday, March 15, 2021

 

Time: 5:00 p.m. Eastern time

 

Toll-free dial-in number: (844) 239-5283

 

International dial-in number: (574) 990-1022

 

Conference ID: 4245717

 

Please call the conference telephone number 5-10 minutes prior to the start time. An operator will register your name and organization. If you have any difficulty connecting with the conference call, please contact Gateway Investor Relations at (949) 574-3860.

 

The conference call will be broadcast live and available for replay here, as well as in the investor relations section of the company’s website at www.startek.com.

 

A telephonic replay of the conference call will also be available after 8:00 p.m. Eastern time on the same day through March 22, 2021.

 

Toll-free replay number: (855) 859-2056

 

International replay number: (404) 537-3406

 

Replay ID: 4245717

 

About Startek

 

Startek is a global provider of tech-enabled business process management solutions. The company provides omni-channel customer experience, digital transformation, and technology services to some of the finest brands globally. Startek is committed to impacting clients’ business outcomes by focusing on enhancing customer experience and digital & AI enablement across all touch points and channels. Startek has more than 42,000 CX experts spread across 46 delivery campuses in 13 countries. The company services over 220 clients across a range of industries such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Ecommerce, Consumer Goods, Retail, and Energy & Utilities. To learn more about Startek’s global solutions, please visit www.startek.com.

 

Forward-Looking Statements

 

The matters regarding the future discussed in this news release include forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are intended to be identified in this document by the words “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “objective,” “outlook,” “plan,” “project,” “possible,” “potential,” “should” and similar expressions. As described below, such statements are subject to a number of risks and uncertainties that could cause Startek's actual results to differ materially from those expressed or implied by any such forward-looking statements. Readers are encouraged to review risk factors and all other disclosures appearing in the Company's Form 10-K for the fiscal year ended December 31, 2019, as filed with the Securities and Exchange Commission (SEC) on March 12, 2020, as well as other filings with the SEC, for further information on risks and uncertainties that could affect Startek's business, financial condition and results of operation. Copies of these filings are available from the SEC, the Company’s website or the Company’s investor relations department. Startek assumes no obligation to update or revise any forward-looking statements as a result of new information, future events or otherwise. Readers are cautioned not to place undue reliance on these forward-looking statements that speak only as of the date herein.

 

Investor Relations

 

Sean Mansouri, CFA

 

Gateway Investor Relations

 

(949) 574-3860

 

SRT@gatewayir.com

 

 

 

 

 

 

STARTEK, INC. AND SUBSIDIARIES

Condensed Consolidated Statements of Income (loss)

(In thousands, except per share amounts)

 

    Unaudited     Audited  
   

Three Months Ended December

   

Year Ended December

 
   

2020

   

2019

   

2020

   

2019

 
                                 

Revenue

    174,918       172,151       641,844       659,205  

Warrant contra revenue

    (449 )     (565 )     (1,622 )     (1,295 )

Net Revenue

    174,469       171,586       640,222       657,910  

Cost of services

    (143,598 )     (143,950 )     (550,601 )     (547,014 )

Gross profit

    30,871       27,636       89,621       110,896  
                                 

Selling, general and administrative expenses

    (15,341 )     (19,425 )     (62,116 )     (91,363 )

Impairment losses and restructuring/exit cost

    (13,254 )     (7,758 )     (37,799 )     (9,827 )

Acquisition related cost

    -       -       -       11  

Operating Income (Loss)

    2,276       453       (10,294 )     9,717  
                                 

Share of loss of equity-accounted investees

    (6 )     (1,214 )     (31 )     (226 )

Interest expense, net

    (2,692 )     (3,960 )     (13,376 )     (15,824 )

Exchange gain / (loss), net

    (1,853 )     401       (2,183 )     (2,157 )

Loss before income taxes

    (2,275 )     (4,320 )     (25,884 )     (8,490 )

Tax expense

    (1,951 )     (241 )     (7,760 )     (4,791 )

Net Loss

    (4,226 )     (4,561 )     (33,644 )     (13,281 )
                                 

Net Income (Loss)

                               

Net income attributable to noncontrolling interests

    3,351       730       5,341       1,737  

Net loss attributable to Startek shareholders

    (7,577 )     (5,291 )     (38,985 )     (15,018 )
      (4,226 )     (4,561 )     (33,644 )     (13,281 )
                                 

Net loss per common share:

                               
Basic net loss attributable to Startek shareholders     (0.19 )     (0.14 )     (0.99 )     (0.39 )
Diluted net loss attributable to Startek shareholders     (0.19 )     (0.14 )     (0.99 )     (0.39 )
                                 

Weighted average common shares outstanding:

                               

Basic

    40,333       38,492       39,442       38,132  

Diluted

    40,333       38,492       39,442       38,132  

 

 

 

 

 

STARTEK, INC. AND SUBSIDIARIES

Condensed Consolidated Balance Sheets

(Audited)

(In thousands, except share and per share data)

 

   

December 31, 2020

   

December 31, 2019

 

Assets

               

Current assets

               

Cash and cash equivalents

    44,507       20,464  

Restricted cash

    6,052       12,162  

Trade accounts receivables, net

    83,560       108,479  

Unbilled revenue

    49,779       41,449  

Prepaid and other current assets

    14,542       12,008  

Total current assets

    198,440       194,562  
                 

Non-current assets

               

Property, plant and equipment, net

    34,225       37,507  

Operating lease right-of-use assets

    69,376       73,692  

Intangible assets, net

    100,440       110,807  

Goodwill

    183,397       219,341  

Investment in equity accounted investees

    111       553  

Deferred tax assets, net

    5,294       5,251  

Prepaid expenses and other non-current assets

    13,370       16,370  

Total non-current assets

    406,213       463,521  

Total assets

    604,653       658,083  
                 

Liabilities and Stockholders’ Equity

               

Current liabilities

               

Trade accounts payables

    20,074       25,449  

Accrued expenses

    57,118       45,439  

Short term debt

    15,505       26,491  

Current maturity of long term debt

    2,180       18,233  

Current maturity of operating lease liabilities

    19,327       19,677  

Other current liabilities

    39,987       37,159  

Total current liabilities

    154,191       172,448  
                 

Non-current liabilities

               

Long term debt

    118,315       130,144  

Operating lease liabilities

    52,052       54,341  

Other non-current liabilities

    15,498       11,140  

Deferred tax liabilities, net

    17,715       18,226  

Total non-current liabilities

    203,580       213,851  

Total liabilities

    357,771       386,299  
                 

Stockholders’ equity

               

Common stock, 60,000,000 non-convertible shares, $0.01 par value, authorized; 40,453,462 and 38,525,636 shares issued and outstanding at December 31, 2020 and December 31, 2019

    405       385  

Additional paid-in capital

    288,700       276,827  

Accumulated deficit

    (85,543 )     (46,145 )

Accumulated other comprehensive loss

    (7,286 )     (6,022 )

Equity attributable to Startek shareholders

    196,276       225,045  

Noncontrolling interest

    50,606       46,739  

Total stockholders’ equity

    246,882       271,784  

Total liabilities and stockholders’ equity

    604,653       658,083  

 

 

 

 

STARTEK, INC. AND SUBSIDIARIES

Condensed Consolidated Statements of Cash Flows

(Audited)

(In thousands, except per share amounts)

 

   

Year Ended December 31,

 
   

2020

   

2019

 

Operating activities

               

Net loss

    (33,644 )     (13,281 )
                 

Adjustments to reconcile net income to net cash provided by operating activities

               

Depreciation and amortization

    28,201       29,723  

Impairment of goodwill

    35,944       7,146  

Loss on sale of property, plant and equipment

    167       -  

Provision for doubtful accounts

    2,662       1,640  
Amortisation of debt issuance cost     1,454       1,414  

Warrant contra revenue

    1,622       1,295  

Share-based compensation expense

    832       1,516  

Deferred income taxes

    (276 )     (1,101 )

Share of loss of equity accounted investees

    31       226  
                 

Changes in operating assets and liabilities

               

Trade accounts receivables, net

    19,971       (4,492 )

Prepaid and other assets

    (11,376 )     4,199  

Trade accounts payables

    (4,635 )     (734 )

Income taxes, net

    2,668       (542 )

Accrued expenses and other liabilities

    22,432       962  

Net cash generated from operating activities

    66,053       27,971  
                 

Investing activities

               

Purchase of property, plant and equipment

    (17,414 )     (15,564 )

Proceeds from equity accounted investees

    395       1,308  

Net cash used in investing activities

    (17,019 )     (14,256 )
                 

Financing activities

               

Proceeds from issuance of common stock

    9,026       6,710  

Payments on long term debt

    (8,400 )     (9,800 )

Payments on line of credit, net

    (24,529 )     (6,623 )

(Payments on) / proceeds from other borrowings, net

    (7,304 )     4,351  

Net cash used in from financing activities

    (31,207 )     (5,362 )
                 

Net increase in cash and cash equivalents

    17,827       8,353  

Effect of exchange rate changes on cash and cash equivalents and restricted cash

    106       (296 )

Cash and cash equivalents and restricted cash at the beginning of period

    32,626       24,569  

Cash and cash equivalents and restricted cash at the end of period

    50,559       32,626  
                 

Components of cash and cash equivalents and restricted cash

               

Balances with banks

    44,507       20,464  

Restricted cash

    6,052       12,162  

Total cash and cash equivalents and restricted cash

    50,559       32,626  
                 

Supplemental disclosure of Cash Flow Information

               

Cash paid for interest and other finance cost

    13,080       15,329  

Cash paid for income taxes

    4,795       6,379  
Government grants/subsidy received     2,689       -  

Non cash warrant contra revenue

    1,622       1,295  

Non cash share-based compensation expenses

    832       1,516  

 

 

 

 

STARTEK, INC. AND SUBSIDIARIES

RECONCILIATION OF GAAP TO NON-GAAP MEASURES

(In thousands)

(Unaudited)


 

This press release contains references to the non-GAAP financial measure of Adjusted EBITDA. Reconciliation of this non-GAAP measure to its comparable GAAP measure is included below. This non-GAAP information should not be construed as an alternative to the reported results determined in accordance with GAAP. It is provided solely to assist in an investor’s understanding of these items on the comparability of the Company’s operations.

 

Adjusted EBITDA:

 

The Company defines non-GAAP Adjusted EBITDA as Net loss plus Income tax expense, Interest and other expense, net, Depreciation and amortization expense, Restructuring and other acquisition related cost, Share-based compensation expense and Warrant contra revenue (if applicable). Management uses Adjusted EBITDA as a performance measure to analyze the performance of our business. Management believes that excluding these non-cash and other non-recurring items permits a more meaningful comparison and understanding of our strength and performance of our ongoing operations for our investors and analysts.

 

Adjusted EPS:


Adjusted EPS is a non-GAAP financial measure presenting the earnings generated by our ongoing operations that we believe is useful to investors in making meaningful comparisons to other companies, although our measure of Adjusted EPS may not be directly comparable to similar measures used by other companies, and period-over-period comparisons. Adjusted EPS is defined as our diluted earnings per common share attributable to StarTek shareholders adjusted to exclude the effects of the amortization of acquisition-related intangible assets, investments that investors may want to evaluate separately (such as based on fair value) and the impact of certain events, gains, losses or other charges that affect period-over-period comparisons. Acquisition-related intangible assets are recognized as a result of the application of Accounting Standards Codification Topic (“ASC”) 805, Business Combinations (such as customer relationships and Brand), and their amortization is significantly affected by the size and timing of our acquisitions.

 

Adjusted EBITDA:

                               
   

Three Months Ended December

   

Year Ended December

 
   

2020

   

2019

   

2020

   

2019

 

Net Loss

    (4,226 )     (4,561 )     (33,644 )     (13,281 )

Income tax expense

    1,951       241       7,760       4,791  

Interest and other expense, net

    2,699       5,174       13,407       16,050  

Exchange gain/(loss), net

    1,853       (401 )     2,183       2,157  

Depreciation and amortization expense

    6,922       7,667       28,201       29,723  

Impairment losses and restructuring cost

    13,254       7,758       37,799       9,817  

Share-based compensation expense

    385       365       832       1,516  

Warrant contra revenue

    449       565       1,622       1,295  

Adjusted EBITDA

    23,287       16,808       58,160       52,068  
                                 

 

 

Adjusted EPS:

                               
   

Three Months Ended December

   

Year Ended December

 
   

2020

   

2019

   

2020

   

2019

 

Profit attributable to Startek shareholders

    (7,577 )     (5,291 )     (38,985 )     (15,018 )

Add: Share based compensation expense

    385       365       832       1,516  

Add: Amortization of intangible assets, net of tax

    2,277       2,279       9,078       8,956  

Add: Warrant contra revenue

    449       565       1,622       1,295  

Add: Goodwill impairment loss

    13,236       7,146       35,944       7,146  

Add: Deferred tax adjustments

    -       780       -       780  
                                 

Adjusted net income / (loss) (non-GAAP)

    8,770       5,844       8,491       4,675  
                                 

Weighted average common shares outstanding - Basic

    40,333       38,492       39,442       38,132  

Weighted average common shares outstanding - Diluted

    40,333       38,492       39,442       38,132  
                                 
Adjusted EPS - Basic     0.22       0.15       0.22       0.12  
Adjusted EPS - Diluted     0.22       0.15       0.22       0.12  

 

 
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Document And Entity Information
Mar. 15, 2021
Document Information [Line Items]  
Entity, Registrant Name STARTEK, INC.
Document, Type 8-K
Document, Period End Date Mar. 15, 2021
Entity, Incorporation, State or Country Code DE
Entity, File Number 1-12793
Entity, Tax Identification Number 84-1370538
Entity, Address, Address Line One 6200 South Syracuse Way
Entity, Address, Address Line Two Suite 485
Entity, Address, City or Town Greenwood Village
Entity, Address, State or Province CO
Entity, Address, Postal Zip Code 80111
City Area Code 303
Local Phone Number 262-4500
Written Communications false
Soliciting Material false
Pre-commencement Tender Offer false
Pre-commencement Issuer Tender Offer false
Title of 12(b) Security Common Stock, $0.01 par value
Trading Symbol SRT
Security Exchange Name NYSE
Entity, Emerging Growth Company false
Amendment Flag false
Entity, Central Index Key 0001031029
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