-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, CqDVyGf/+qVrAE8UDXkCAyWV5UdA5X14iUzdaTYazLiZD7YIjk+NF7aCBGJUjTmW dpLeykDAPYsx+u/dN2xMEg== 0001362310-08-006355.txt : 20081030 0001362310-08-006355.hdr.sgml : 20081030 20081030080046 ACCESSION NUMBER: 0001362310-08-006355 CONFORMED SUBMISSION TYPE: 8-K PUBLIC DOCUMENT COUNT: 4 CONFORMED PERIOD OF REPORT: 20081030 ITEM INFORMATION: Results of Operations and Financial Condition ITEM INFORMATION: Financial Statements and Exhibits FILED AS OF DATE: 20081030 DATE AS OF CHANGE: 20081030 FILER: COMPANY DATA: COMPANY CONFORMED NAME: STARTEK INC CENTRAL INDEX KEY: 0001031029 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-BUSINESS SERVICES, NEC [7389] IRS NUMBER: 841370538 STATE OF INCORPORATION: DE FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 8-K SEC ACT: 1934 Act SEC FILE NUMBER: 001-12793 FILM NUMBER: 081149198 BUSINESS ADDRESS: STREET 1: 100 GARFIELD STREET CITY: DENVER STATE: CO ZIP: 80206 BUSINESS PHONE: 303-399-2400 MAIL ADDRESS: STREET 1: 44 COOK STREET STREET 2: SUITE 400 CITY: DENVER STATE: CO ZIP: 80206 8-K 1 c76496e8vk.htm FORM 8-K Filed by Bowne Pure Compliance
 
 

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 8-K

CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): October 30, 2008

STARTEK, INC.
(Exact name of registrant as specified in its charter)
         
DELAWARE   1-12793   84-1370538
(State or other Jurisdiction of Incorporation)   (Commission File Number)   (IRS Employer Identification No.)
     
44 Cook Street, 4th Floor, Denver, Colorado
  80206
(Address of Principal Executive Offices)   (Zip Code)

Registrant’s telephone number, including area code: (303) 262-4500
 
 
(Former name or former address if changed since last report.)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

o Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

o Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

o Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

o Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 
 

 

 


 

Item 2.02 Results of Operations and Financial Condition.

On October 30, 2008, StarTek, Inc. (the “Company”) issued a press release reporting its earnings for its third quarter ended September 30, 2008 and posted a Financial Scorecard as of September 30, 2008 to its website. A copy of the press release is attached as Exhibit 99.1, and a copy of the Financial Scorecard is attached as Exhibit 99.2, to this Current Report on Form 8-K. This press release and Financial Scorecard shall not be deemed “filed” for purposes of Section 18 of the Securities and Exchange Act of 1934, nor shall they be deemed incorporated by reference in any filing under the Securities Act of 1933.

Item 9.01 Financial Statements and Exhibits.

(d)      Exhibits

     
Exhibit    
Number   Description
99.1
  Press Release dated October 30, 2008
99.2
  Financial Scorecard as of September 30, 2008

 

 


 

SIGNATURES

Pursuant to the requirements of the Securities and Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

         
    STARTEK, INC.
 
       
Date: October 30, 2008
  By:   /s/ DAVID G. DURHAM
 
       
 
      David G. Durham
 
      Executive Vice President, Chief Financial Officer and Treasurer

 

 


 

EXHIBIT INDEX

     
Exhibit    
Number   Description
99.1
  Press Release dated October 30, 2008
99.2
  Financial Scorecard as of September 30, 2008

 

 

EX-99.1 2 c76496exv99w1.htm EXHIBIT 99.1 Filed by Bowne Pure Compliance
EXHIBIT 99.1
(LOGO)
INVESTOR RELATIONS CONTACT:
Julie Pierce
Director of SEC Reporting, StarTek, Inc.
303-262-4587
julie.pierce@startek.com
StarTek, Inc. Reports Third Quarter 2008 Results
Year to Date Revenue Increases 11.0%, Site Expansion Continues
DENVER — October 30, 2008 - StarTek, Inc. (NYSE:SRT) today announced its financial results for the third quarter ended September 30, 2008. The Company reported strong quarterly and nine month revenue increases, growing 9.3% and 11.0% respectively, compared to the same periods of 2007. The Company successfully opened two new contact centers during the quarter, one in Jonesboro, Arkansas, and the second in Makati City, Manila in the Philippines. The new site openings strategically expanded StarTek’s delivery platform though negatively impacted current quarter utilization and profitability. The Company reported a net loss of $0.13 per share, compared to earnings of $0.03 per share in the same quarter in 2007. The current loss includes a restructuring charge, an investment portfolio loss, and a loss from discontinued operations. Excluding these three items, the net loss was $0.07 per share.
Summary of Financial Results
StarTek reported third quarter 2008 revenue of $69.1 million, a 9.3% increase compared to $63.2 million in the third quarter of 2007. For the first nine months of 2008, revenue increased 11.0% to $199.4 million, up from $179.6 million in 2007. The strong revenue growth reflects a healthy demand environment and execution of the Company’s new site expansion strategy. Revenue also grew 5.2% compared to the second quarter of 2008, despite the Company’s decision to close its Big Spring, Texas facility in August of 2008.
Gross profit as a percentage of revenue declined to 12.0% in the third quarter of 2008, compared to 16.3% in the third quarter of 2007, and 12.8% in the second quarter of 2008. The loss of a client in the first quarter of this year, and lower capacity utilization associated with the Company’s launch and initial ramp of new sites accounted for the majority of the gross margin declines.
SG&A expenses totaled $10.2 million, and were flat compared to the second quarter of 2008, despite incremental new site launch costs. The Company reported a third quarter 2008 net loss of $1.9 million, compared to income of $0.4 million for the third quarter of 2007.
The quarterly net loss included a $0.3 million restructuring charge associated with the closure of the Company’s Big Spring, Texas facility and a $0.4 million charge against a Lehman Brothers senior subordinated debenture held in the Company’s investment portfolio. The Company also fully reserved a note receivable related to the 2005 sale of its supply chain division, resulting in a net loss from discontinued operations of $0.5 million, or $0.03 per share. Absent these three items, the Company’s net loss would have been $0.07 per share.

 

 


 

Despite the net loss, the Company generated cash from operating activities during the current quarter of $9.3 million, and as of September 30, 2008, held $30.7 million in cash and investments with $8.3 million of total debt.
For further detailed information on revenue, margin and operating metrics, please refer to the Financial Scorecard posted on the Investor Relations section of the Company’s website (www.startek.com).
Q3 Accomplishments
The Company continues to execute on its strategy and during the quarter:
   
Successfully launched its Jonesboro and Manila sites
 
   
Continued to ramp its Mansfield, Ohio site launched in March 2008
 
   
Secured add on business with two existing clients
 
   
Improved gross margins in several U.S. sites
 
   
Increased capacity utilization in existing U.S. sites
 
   
Restructured and added to the sales organization
The Company continues to experience healthy demand from its existing clients in the communications industry and its balance sheet remains strong. However, given the uncertain overall economic climate, the Company intends to control future capital expenditures and SG&A investments and concentrate on generating cash from an expanded delivery platform.
“We are pleased with our top line revenue growth, and with the progress of our site expansion and site optimization strategic initiatives,” said Larry Jones, President and CEO. “During the quarter we successfully launched our Jonesboro and Manila sites and improved gross margins in our established U.S. locations. With our 2008 site expansion strategy substantially complete, our focus is now on increasing capacity utilization and cash flow and returning to profitability,” concluded Jones.
Conference Call and Webcast Details
StarTek will host a conference call today, October 30, 2008, to discuss the third quarter 2008 financial results at 9:00 a.m. MDT (11:00 a.m. EDT). To participate in the teleconference, please call toll-free 866-831-5605 (or 617-213-8851 for international callers) and enter “54552045”. You may also listen to the teleconference live via the Internet at www.startek.com.
For those that cannot access the live broadcast, a replay will be available by dialing toll-free 888-286-8010 (or 617-801-6888 for international callers) and enter “61226610” from October 30, 2008 at 11:00 a.m. MDT through November 6, 2008. The replay will also be available at www.startek.com.
About StarTek
StarTek, Inc. (NYSE: SRT) is a leading provider of high value business process outsourcing services to the communications industry. Since 1987 StarTek has partnered with its clients to solve strategic business challenges so that fast-moving businesses can improve customer retention, increase revenue and reduce costs through an improved customer experience. These robust solutions leverage industry knowledge, best business practices, highly skilled agents, proven operational excellence and flexible technology. The StarTek comprehensive service suite includes customer care, sales support, complex order processing, accounts receivable management, technical support and other industry-specific processes. Headquartered in Denver, Colorado, StarTek provides these services from 21 operational facilities. For more information visit the Company’s website at www.StarTek.com or contact us at 800-541-1130.

 

 


 

Forward-Looking Statements
The matters regarding the future discussed in this news release include forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. Such statements are subject to a number of risks and uncertainties.
The following are important risks and uncertainties relating to StarTek’s business that could cause StarTek’s actual results to differ materially from those expressed or implied by any such forward-looking statements. These factors include, but are not limited to, risks relating to delay in the supply of materials, construction of improvements, or obtaining permits and licenses, trend of communications companies to out-source non-core services, dependence on and requirement to recruit qualified employees, labor costs, need to retain key management personnel, lack of success of our clients’ products or services, risks related to our contracts, decreases in numbers of vendors used by clients or potential clients, inability to effectively manage growth, risks associated with advanced technologies, highly competitive markets, foreign exchange risks and other risks relating to conducting business outside North America, lack of a significant international presence, geopolitical military conditions, interruption to our business, and increasing costs of or interruptions in telephone and data services. Readers are encouraged to review Management’s Discussion and Analysis of Financial Condition and Results of Operations — Risk Factors and all other disclosures appearing in the Company’s Form 10-K for the year ended December 31, 2007, and subsequent filings with the Securities and Exchange Commission.

 

 


 

STARTEK, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Dollars in thousands, except per share data)
(unaudited)
                                 
    Three Months Ended     Nine Months Ended  
    September 30,     September 30,  
    2008     2007     2008     2007  
Revenue
  $ 69,056     $ 63,169     $ 199,420     $ 179,648  
Cost of services
    60,761       52,853       173,128       151,885  
 
                       
Gross profit
    8,295       10,316       26,292       27,763  
Selling, general and administrative expenses
    10,205       9,693       30,522       28,125  
Impairment losses and restructuring charges
    346       1,032       5,954       4,050  
 
                       
Operating loss
    (2,256 )     (409 )     (10,184 )     (4,412 )
Net interest and other (expense) income
    (304 )     232       96       563  
 
                       
Loss from continuing operations before income taxes
    (2,560 )     (177 )     (10,088 )     (3,849 )
Income tax benefit
    (1,111 )     (548 )     (3,789 )     (588 )
 
                       
Net (loss) income from continuing operations
    (1,449 )     371       (6,299 )     (3,261 )
Loss from discontinued operations, net of tax
    (461 )           (461 )      
 
                       
Net (loss) income
  $ (1,910 )   $ 371     $ (6,760 )   $ (3,261 )
 
                       
 
                               
Basic net (loss) income per share from:
                               
Continuing operations
  $ (0.10 )   $ 0.03     $ (0.43 )   $ (0.22 )
Discontinued operations
    (0.03 )           (0.03 )      
 
                       
Net (loss) income
  $ (0.13 )   $ 0.03     $ (0.46 )   $ (0.22 )
 
                       
 
                               
Diluted net (loss) income per share from:
                               
Continuing operations
  $ (0.10 )   $ 0.03     $ (0.43 )   $ (0.22 )
Discontinued operations
    (0.03 )           (0.03 )      
 
                       
Net (loss) income
  $ (0.13 )   $ 0.03     $ (0.46 )   $ (0.22 )
 
                       
 
                               
Weighted average shares outstanding
                               
Basic
    14,708       14,696       14,706       14,696  
Diluted
    14,708       14,697       14,706       14,696  

 

 


 

STARTEK, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS & STATEMENTS OF CASH FLOWS

(Dollars in thousands)
(Unaudited)
                 
    As of  
    September 30, 2008     December 31, 2007  
 
               
ASSETS
               
 
               
Current assets:
               
Cash, cash equivalents and investments
  $ 30,690     $ 39,375  
Trade accounts receivable
    47,041       48,887  
Other current assets
    7,626       4,910  
 
           
Total current assets
    85,357       93,172  
Property, plant and equipment, net
    62,421       57,532  
Other assets
    6,790       4,754  
 
           
Total assets
  $ 154,568     $ 155,458  
 
           
 
               
LIABILITIES AND STOCKHOLDERS’ EQUITY
               
 
               
Current liabilities:
               
Accounts payable, accrued liabilities and other current liabilities
  $ 30,418     $ 23,008  
Current portion of long-term debt
    3,607       3,975  
 
           
Total current liabilities
    34,025       26,983  
Long-term debt, less current portion
    4,678       7,380  
Other liabilities
    4,912       2,881  
 
           
Total liabilities
    43,615       37,244  
Stockholders’ equity
    110,953       118,214  
 
           
Total liabilities and stockholders’ equity
  $ 154,568     $ 155,458  
 
           
                                 
    Three Months Ended
September 30,
    Nine Months Ended
September 30,
 
    2008     2007     2008     2007  
Operating Activities
                               
Net (loss) income
  $ (1,910 )   $ 371     $ (6,760 )   $ (3,261 )
Adjustments to reconcile net (loss) income to net cash provided by (used in) operating activities:
                               
Depreciation
    4,388       4,295       13,473       12,724  
Impairment losses
          565       4,070       3,583  
Non-cash compensation cost
    440       227       1,054       760  
Realized loss on investments available for sale
    437             437        
Changes in operating assets & liabilities and other, net
    5,900       (10,044 )     6,574       (5,535 )
 
                       
Net cash provided by (used in) operating activities
    9,255       (4,586 )     18,848       8,271  
 
                       
Investing Activities
                               
Proceeds from (purchases of) investments available for sale, net
    2,275       266       845       (10,362 )
Purchases of property, plant and equipment
    (10,231 )     (4,464 )     (22,964 )     (10,605 )
 
                       
Net cash used in investing activities
    (7,956 )     (4,198 )     (22,119 )     (20,967 )
 
                       
Financing Activities
                               
Principal payments on borrowings
    (863 )     (1,475 )     (3,042 )     (4,191 )
Other financing, net
    84             59        
 
                       
Net cash used in financing activities
    (779 )     (1,475 )     (2,983 )     (4,191 )
Effect of exchange rate changes on cash
    (249 )     183       (819 )     507  
 
                       
Net increase (decrease) in cash and cash equivalents
    271       (10,076 )     (7,073 )     (16,380 )
Cash and cash equivalents (not including investments) at beginning of period
    15,682       27,133       23,026       33,437  
 
                       
Cash and cash equivalents (not including investments) at end of period
  $ 15,953     $ 17,057     $ 15,953     $ 17,057  
 
                       

 

 


 

STARTEK, INC. AND SUBSIDIARIES
RECONCILIATION OF GAAP TO NON-GAAP MEASURES

(Dollars in thousands)
(unaudited)
Non-GAAP Financial Measures
The information presented in this press release reports net loss per share excluding restructuring charges, an investment portfolio loss and a loss from discontinued operations. The following table provides a reconciliation of adjusted net loss to net loss calculated in accordance with GAAP. This non-GAAP information should not be construed as an alternative to the reported results determined in accordance with generally accepted accounting principles in the United States (GAAP). It is provided solely to assist in an investor’s understanding of the restructuring charges, investment portfolio loss and loss from discontinued operations on the comparability of the Company’s operations. A reconciliation of the GAAP amounts to the non-GAAP amounts is shown below.
Three Months Ended September 30, 2008
                         
    Three Months Ended September 30, 2008  
    GAAP     Adj.     Non- GAAP  
Revenue
  $ 69,056             $ 69,056  
Cost of services
    60,761               60,761  
 
                   
Gross profit
    8,295               8,295  
Gross margin
    12.0 %             12.0 %
 
                       
Selling, general & administrative expenses
    10,205               10,205  
Restructuring charges
    346       (346 )(a)      
 
                   
Operating loss
    (2,256 )             (1,910 )
Net interest and other (expense) income
    (304 )     437 (b)     133  
 
                   
Loss from continuing operations before income taxes
    (2,560 )             (1,777 )
Income tax (benefit) expense
    (1,111 )     295 (c)     (816 )
 
                   
Net loss from continuing operations
    (1,449 )             (961 )
Loss from discontinued operations, net of tax
    (461 ) (d)              
 
                   
Net loss
  $ (1,910 )           $ (961 )
 
                   
Net loss per share
  $ (0.13 )           $ (0.07 )
 
                   
     
(a)  
Adjustment to subtract restructuring charges
 
(b)  
Adjustment to subtract the charge against a Lehman Brothers senior subordinated debenture held in the Company’s investment portfolio
 
(c)  
Adjustment to reflect the associated tax effect of the restructuring charges and investment portfolio loss
 
(d)  
Reflects reserve for note receivable related to the 2005 sale of the Company’s supply chain management division

 

 

EX-99.2 3 c76496exv99w2.htm EXHIBIT 99.2 Filed by Bowne Pure Compliance
EXHIBIT 99.2
StarTek, Inc.
Operating Results Scorecard
Quarter Ended September 30, 2008
                                                         
    Q1-07     Q2-07     Q3-07     Q4-07     Q1-08     Q2-08     Q3-08  
Revenue (millions)  
                                                       
US-Base Sites
  $ 34.4     $ 35.0     $ 39.7     $ 40.2     $ 37.2     $ 35.8     $ 37.7  
US-New 08 Sites
                            3.0       5.9       9.6  
Canada
    23.2       23.8       23.4       25.4       24.6       23.9       21.7  
Philippines
                                        0.1  
 
                                         
Company Total
  $ 57.6     $ 58.8     $ 63.2     $ 65.7     $ 64.7     $ 65.6     $ 69.1  
 
                                         
 
                                                       
Gross Profit %
                                                       
US-Base Sites
    21.0 %     20.8 %     24.4 %     24.3 %     23.0 %     18.2 %     18.7 %
US-New 08 Sites
    n/a       n/a       n/a       n/a       -8.7 %     -0.6 %     4.4 %
Canada
    7.2 %     5.3 %     2.7 %     8.8 %     5.3 %     8.1 %     6.1 %
Philippines
    n/a       n/a       n/a       n/a       n/a       n/a       -977.4 %
 
                                         
Company Total
    15.5 %     14.5 %     16.3 %     17.4 %     14.8 %     12.8 %     12.0 %
 
                                         
 
                                                       
FTE* — Quarterly Average
                                                       
US-Base Sites
    2,846       2,970       3,214       3,321       3,093       3,007       3,055  
US-New 08 Sites
                            179       421       720  
Canada
    2,313       2,180       2,158       2,125       2,077       1,982       1,842  
Philippines
                                        5  
 
                                         
Company Total
    5,159       5,150       5,372       5,446       5,349       5,410       5,622  
 
                                         
 
                                                       
# of Agent Seats- End of Period
                                                       
US-Base Sites
    4,364       4,459       4,455       4,457       4,457       4,457       4,280  
US-New 08 Sites
                            992       992       1,498  
Canada
    3,343       3,306       3,306       3,026       3,026       3,026       2,968  
Philippines
                                        1,100  
 
                                         
Company Total
    7,707       7,765       7,761       7,483       8,475       8,475       9,846  
 
                                         
 
                                                       
Number of Sites- End of Period
                                                       
US-Base Sites
    12       12       12       12       12       12       11  
US-New 08 Sites
                                    2       2       3  
Canada
    7       7       7       6       6       6       6  
Philippines
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Company Total
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-----END PRIVACY-ENHANCED MESSAGE-----