SEGMENT INFORMATION

3 Months Ended

Mar. 31, 2018

Segment Reporting [Abstract]

SEGMENT INFORMATION

SEGMENT INFORMATION

We operate our business within three reportable segments based on the geographic regions in which our services are rendered. As of March 31, 2018, our Domestic segment included the operations of twelve facilities in the U.S. and one facility in Canada. Our Offshore segment included the operations of four facilities in the Philippines and our Nearshore segment included two facilities in Honduras and one facility in Jamaica.

We primarily evaluate segment operating performance in each reporting segment based on revenue and gross profit. Certain operating expenses are not allocated to each reporting segment; therefore, we do not present income statement information by reporting segment below the gross profit level.

Information about our reportable segments for the three months ended March 31, 2018 and 2017 is as follows:

	For the Three Months Ended March 31,
	2018			2017
Revenue:
Domestic	$	41,587		$	44,363
Offshore	18,166			21,123
Nearshore	9,361			12,166
Total	$	69,114		$	77,652
Gross profit:
Domestic	$	2,527		$	1,509
Offshore	5,296			6,175
Nearshore	135			2,330
Total	$	7,958		$	10,014
Warrant Contra Revenue*	(2,500		)	—
Total	$	5,458		$	10,014

* We did not allocate warrant contra revenue related to the Amazon agreement to the reportable segments. Allocation to reportable segments would have resulted in distortion of the gross margins of the segments.