SEGMENT INFORMATION

9 Months Ended

Sep. 30, 2017

Segment Reporting [Abstract]

SEGMENT INFORMATION

SEGMENT INFORMATION

We operate our business within three reportable segments based on the geographic regions in which our services are rendered. As of September 30, 2017, our Domestic segment included the operations of twelve facilities in the U.S. and one facility in Canada. Our Offshore segment included the operations of four facilities in the Philippines and our Nearshore segment included two facilities in Honduras and one facility in Jamaica.

We primarily evaluate segment operating performance in each reporting segment based on revenue and gross profit. Certain operating expenses are not allocated to each reporting segment; therefore, we do not present income statement information by reporting segment below the gross profit level.

Information about our reportable segments for the three and nine months ended September 30, 2017 and 2016 is as follows:

	For the Three Months Ended September 30,				For the Nine Months Ended June 30,
	2017		2016		2017		2016
Revenue:
Domestic	$	41,090	$	46,050	$	128,012	$	141,537
Offshore	17,819		20,830		58,306		55,475
Nearshore	10,463		11,425		34,686		33,061
Total	$	69,372	$	78,305	$	221,004	$	230,073
Gross profit:
Domestic	$	1,648	$	2,790	$	5,710	$	10,858
Offshore	4,125		5,101		14,597		9,935
Nearshore	1,546		2,456		6,014		4,953
Total	$	7,319	$	10,347	$	26,321	$	25,746