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BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Tables)
12 Months Ended
Dec. 31, 2016
Accounting Policies [Abstract]  
Summary of Estimated Useful Lives
Depreciation and amortization is computed using the straight-line method based on their estimated useful lives, as follows:
 
 
Estimated Useful Life
Buildings and building improvements
10-30 years
Telephone and computer equipment
3-5 years
Software
3 years
Furniture, fixtures, and miscellaneous equipment
5-7 years
Our property, plant and equipment as of December 31, 2016 and 2015 consisted of the following, by asset class:
 
 
2016
 
2015
Land, buildings and improvements
20,582

 
20,966

Telephone and computer equipment
40,298

 
38,925

Software
35,626

 
35,162

Furniture, fixtures, and miscellaneous equipment
15,341

 
15,359

Construction in progress
1,618

 
1,041

Assets acquired under capital lease
13,530

 
13,582

 
126,995

 
125,035

Less accumulated depreciation
(98,690
)
 
(92,501
)
Less accumulated amortization under capital lease
(5,029
)
 
(2,170
)
Total property, plant and equipment, net
$
23,276

 
$
30,364

Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination
We amortize all acquisition-related intangible assets that are subject to amortization using the straight-line method over the estimated useful life based on economic benefit as follows:
 
Estimated Useful Life
Developed technology
8 years
Customer
3-10 years
Trade name
6-7 years