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Revenue
6 Months Ended
Mar. 31, 2019
Revenue from Contract with Customer [Abstract]  
Revenue
Revenue
We adopted the new revenue recognition accounting standard ASC 606 effective October 1, 2018 on a modified retrospective basis and applied the new standard only to contracts that were not completed contracts prior to October 1, 2018. See Note 1 for a description of our ASC 606 revenue recognition accounting policy. Financial results for reporting periods during fiscal 2019 are presented in compliance with the new revenue recognition standard. Historical financial results for reporting periods prior to fiscal 2019 have not been retroactively restated and are presented in conformity with amounts previously disclosed under ASC 605. This note includes additional information regarding the impacts from the adoption of the new revenue recognition standard on our financial results for the three and six months ended March 31, 2019. This includes the presentation of financial results during fiscal 2019 under ASC 605 for comparison to the prior year. Our revenue recognition accounting policy for ASC 605 is included in the Company's Annual Report on Form 10-K for the year ended September 30, 2018, which was filed with the SEC on March 15, 2019.
Disaggregation of Revenues
The following table summarizes revenues from contracts with customers for the three and six months ended March 31, 2019, respectively, (in thousands):
 
Three Months Ended March 31, 2019
 
SOFO
SFI
MSKK
Eliminations
Total
 
 
 
 
 
 
Revenue:
 
 
 
 
 
 
 
 
 
 
 
Hardware
$
784

$
35

$
376

$
(189
)
$
1,006

Software
618

124

120

(159
)
703

Shipping
87




87

 
 
 
 
 
 
Product and other total
1,489

159

496

(348
)
1,796

 
 
 
 
 
 
Support
1,961

145

976

(241
)
2,841

Hosting
1,062

115

513


1,690

Events
850

38

742


1,630

Installs and training
29

11



40

 
 
 
 
 
 
Services total
3,902

309

2,231

(241
)
6,201

 
 
 
 
 
 
Total revenue
$
5,391

$
468

$
2,727

$
(589
)
$
7,997


 
Six Months Ended March 31, 2019
 
SOFO
SFI
MSKK
Eliminations
Total
 
 
 
 
 
 
Revenue:
 
 
 
 
 
 
 
 
 
 
 
Hardware
$
1,598

$
174

$
385

$
(300
)
$
1,857

Software
1,260

239

318

(276
)
1,541

Shipping
148

1



149

 
 
 
 
 
 
Product and other total
3,006

414

703

(576
)
3,547

 
 
 
 
 
 
Support
3,948

334

1,222

(472
)
5,032

Hosting
2,116

264

866


3,246

Events
2,081

76

1,394


3,551

Installs & training
108

15



123

 
 
 
 
 
 
Services total
8,253

689

3,482

(472
)
11,952

 
 
 
 
 
 
Total revenue
$
11,259

$
1,103

$
4,185

$
(1,048
)
$
15,499


Effect of adopting ASC 606
Opening Balance Sheet Adjustment on October 1, 2018
As a result of applying the modified retrospective method to adopt ASC 606, the following amounts on our Condensed Consolidated Balance Sheet (Unaudited) were adjusted as of October 1, 2018 to reflect the cumulative effect adjustment to the opening balance of accumulated deficit (in thousands):
 
As reported
 
ASC 606 adoption
 
Adjusted
 
September 30, 2018
 
adjustments
 
October 1, 2018
Capitalized commissions, current
$

 
$
580

 
$
580

Total current assets
10,825

 
580

 
11,405

 
 
 
 
 
 
Capitalized commissions, long-term

 
112

 
112

Total assets
$
13,583

 
$
692

 
$
14,275

 
 
 
 
 
 
Accrued liabilities
1,609

 
2

 
1,611

Unearned revenue
11,645

 
(924
)
 
10,721

Total current liabilities
16,590

 
(922
)
 
15,668

 
 
 
 
 
 
Other long-term liabilities
202

 
(2
)
 
200

Long-term portion of unearned revenue
1,691

 
(75
)
 
1,616

Total liabilities
20,041

 
(999
)
 
19,042

 
 
 
 
 
 
Accumulated deficit
(207,419
)
 
1,691

 
(205,728
)
Total stockholders' equity (deficit)
(6,458
)
 
1,691

 
(4,767
)
Total liabilities and stockholders' equity (deficit)
$
13,583

 
$
692

 
$
14,275

Effect of ASC 606 as of March 31, 2019 and for the Three and Six Months Ended March 31, 2019
The following table summarizes the effect of adopting ASC 606 on our Condensed Consolidated Balance Sheet (Unaudited) as of March 31, 2019 (in thousands):
 
 
 
 
 
Amounts without
 
As reported
 
ASC 606 adoption
 
ASC 606 impact
 
March 31, 2019
 
impact
 
March 31, 2019
Capitalized commissions, current
$
459

 
$
(459
)
 
$

Prepaid expenses and other current assets
968

 

 
968

Total current assets
10,600

 
(459
)
 
10,141

 
 
 
 
 
 
Capitalized commissions, long-term
129

 
(129
)
 

Total assets
$
13,324

 
$
(588
)
 
$
12,736

 
 
 
 
 
 
Accrued liabilities
1,595

 
(2
)
 
1,593

Unearned revenue
8,301

 
777

 
9,078

Total current liabilities
13,154

 
775

 
13,929

 
 
 
 
 
 
Other long-term liabilities
174

 
2

 
176

Long-term portion of unearned revenue
2,329

 
74

 
2,403

Total liabilities
20,422

 
851

 
21,273

 
 
 
 
 
 
Accumulated deficit
(209,002
)
 
(1,439
)
 
(210,441
)
Total stockholders' equity (deficit)
(7,098
)
 
(1,439
)
 
(8,537
)
Total liabilities and stockholders' equity (deficit)
$
13,324

 
$
(588
)
 
$
12,736


The following tables summarize the effects of adopting ASC 606 on our Condensed Consolidated Statement of Operations (Unaudited) for the three and six months ended March 31, 2019, respectively (in thousands):
 
As reported
 
 
 
Amounts without
 
Three Months Ended
 
ASC 606 adoption
 
ASC 606 impact
 
March 31, 2019
 
impact
 
March 31, 2019
Product and other revenue
$
1,796

 
$
20

 
$
1,816

Total revenue
7,997

 
20

 
8,017

 
 
 
 
 
 
Product and other cost of revenue
645

 

 
645

Total cost of revenue
2,004

 

 
2,004

 
 
 
 
 
 
Gross margin
5,993

 
20

 
6,013

 
 
 
 
 
 
Selling and marketing (operating expenses)
3,836

 
(35
)
 
3,801

Loss from operations
(1,123
)
 
55

 
(1,068
)
Loss before income taxes
(1,361
)
 
55

 
(1,306
)
Net loss
$
(1,486
)
 
$
55

 
$
(1,431
)
Net loss attributable to common stockholders
$
(1,531
)
 
$
55

 
$
(1,476
)
 
 
 
 
 
 
Loss per common share
 
 
 
 
 
     -basic
$
(0.29
)
 
$
0.01

 
$
(0.28
)
     -diluted
$
(0.29
)
 
$
0.01

 
$
(0.28
)

 
As reported
 
 
 
Amounts without
 
Six Months Ended
 
ASC 606 adoption
 
ASC 606 impact
 
March 31, 2019
 
impact
 
March 31, 2019
Product and other revenue
$
3,547

 
$
146

 
$
3,693

Total revenue
15,499

 
146

 
15,645

 
 
 
 
 
 
Product and other cost of revenue
1,296

 

 
1,296

Total cost of revenue
3,846

 

 
3,846

 
 
 
 
 
 
Gross margin
11,653

 
146

 
11,799

 
 
 
 
 
 
Selling and marketing (operating expenses)
7,779

 
(105
)
 
7,674

Loss from operations
(2,777
)
 
251

 
(2,526
)
Loss before income taxes
(3,161
)
 
251

 
(2,910
)
Net loss
$
(3,274
)
 
$
251

 
$
(3,023
)
Net loss attributable to common stockholders
$
(3,372
)
 
$
251

 
$
(3,121
)
 
 
 
 
 
 
Loss per common share
 
 
 
 
 
     -basic
$
(0.64
)
 
$
0.05

 
$
(0.59
)
     -diluted
$
(0.64
)
 
$
0.05

 
$
(0.59
)

The following table summarizes the effect of adopting ASC 606 on our Condensed Consolidated Statement of Cash Flow for the six months ended March 31, 2019 (in thousands):

 
 
 
 
 
Amounts without
 
As reported
 
ASC 606 adoption
 
ASC 606 impact
 
March 31, 2019
 
impact
 
March 31, 2019
Cash flows from operating activities:
 
 
 
 
 
Net loss
$
(3,274
)
 
$
251

 
$
(3,023
)
 
 
 
 
 
 
Changes in operating assets and liabilities:
 
 
 
 
 
Capitalized commissions
105

 
(105
)
 

Prepaid expenses and other current assets
(25
)
 

 
(25
)
Unearned revenue
(1,704
)
 
(146
)
 
(1,850
)
Net cash used in operating activities
$
(3,251
)
 
$

 
$
(3,251
)

Transaction price allocated to future performance obligations
ASC 606 allows for the use of certain practical expedients, which we have elected and applied to measure our future performance obligations as of March 31, 2019.

As of March 31, 2019, the aggregate amount of the transaction price that is allocated to our future performance obligations was approximately $3.5 million in the next three months, $8.3 million in the next twelve months, and the remaining $2.3 million thereafter.
Disclosures related to our contracts with customers

Timing may differ between the satisfaction of performance obligations and the invoicing and collection of amounts related to our contracts with customers. We record assets for amounts related to performance obligations that are satisfied but not yet billed and/or collected. Liabilities are recorded for amounts that are collected in advance of the satisfaction of performance obligations. These liabilities are classified as current and non-current unearned revenue.

Unearned revenues
Unearned revenues represent our obligation to transfer products or services to our client for which we have received consideration, or an amount of consideration is due, from the client. During the three and six months ended March 31, 2019, revenues recognized related to the amount included in the unearned revenues balance at the beginning of the period was $6.9 million.

Assets recognized from the costs to obtain our contracts with customers

We recognize an asset for the incremental costs of obtaining a contract with a customer. We amortize these deferred costs proportionate with related revenues over the period of the contract. During the three and six months ended March 31, 2019, amortization expense recognized related to the amount included in the capitalized commissions at the beginning of the period was $396 thousand.