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Business Segments and Customer Information
6 Months Ended
Jun. 30, 2021
Segment Reporting [Abstract]  
Business Segments and Customer Information Business Segments and Customer Information
Business Segments

Management of our business operations is conducted under three reportable operating segments:

Aviation – Distribution and MRO Services
Our Aviation segment provides aftermarket repair and distribution services to commercial, cargo, business and general aviation, military and defense, and rotorcraft customers globally. Core services include parts distribution, engine accessory maintenance, MRO services, rotable exchange and supply chain services.

Fleet – Distribution and Fleet Services
Our Fleet segment provides parts, inventory management, e-commerce fulfillment, logistics, supply chain support and other services to support the commercial aftermarket medium- and heavy-duty truck market, the United States Postal Service ("USPS"), and the DoD. Core services include vehicle parts distribution, sourcing, IT solutions, customized fleet logistics, warehousing, kitting, just-in-time supply chain management, alternative product sourcing, and engineering and technical support.

Federal and Defense – Logistics and Sustainment Services
Our Federal and Defense segment provides aftermarket MRO and logistics services to improve operational readiness and extend the life cycle of military vehicles, ships and aircraft for the DoD, federal agencies and international defense customers. Core services include base operations support; procurement; supply chain management; vehicle, maritime and aircraft sustainment services; IT services and energy consulting.
The operating segments reported below are our segments for which separate financial information is available and for which segment results are evaluated regularly by our Chief Executive Officer in deciding how to allocate resources and in assessing performance. We evaluate segment performance based on consolidated revenues and operating income. Net sales of our business segments exclude intersegment sales as these activities are eliminated in consolidation. Corporate expenses are primarily selling, general and administrative expenses not allocated to segments. Our segment information is as follows (in thousands):

 Three months ended June 30,Six months ended June 30,
 2021202020212020
Revenues:
Aviation$47,515 $32,221 $91,886 $90,301 
Fleet58,057 71,222 112,804 124,426 
Federal and Defense69,540 65,272 135,403 131,406 
Total revenues$175,112 $168,715 $340,093 $346,133 
Operating (loss) income:    
Aviation$(22,272)$(34,387)$(22,604)$(36,267)
Fleet4,000 7,014 9,741 13,920 
Federal and Defense6,999 6,772 12,024 11,696 
Corporate/unallocated expenses (1,441)(1,309)(2,272)(1,525)
Operating loss$(12,714)$(21,910)$(3,111)$(12,176)

Our Aviation segment operating income for the second quarter and first six month of 2021 was reduced by $23.7 million primarily attributable to an inventory reserve expense which was recorded in the second quarter of 2021. The inventory reserve increase was primarily due to excess quantities of inventory at levels higher than our updated forecasts of future demand. The continued effects of the COVID-19 pandemic on commercial air travel for our region specific distribution programs, entered into prior to 2019, resulted in lowered demand assumptions.

Customer Information

The USPS, U.S. Army and Army Reserve, and U.S. Navy are our largest customers. Our customers also include various other government agencies and commercial entities. Our revenue by customer is as follows (in thousands):
 Three months ended June 30,Six months ended June 30,
Customer2021%2020%2021%2020%
Commercial$65,280 37 $40,162 24 $124,381 37 $107,456 31 
DoD66,751 38 64,887 38 112,639 33 129,021 37 
Other government43,081 25 63,666 38 103,073 30 109,656 32 
Total$175,112 100 $168,715 100 $340,093 100 $346,133 100