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SEGMENT REPORTING (Tables)
 12 Months Ended
Dec. 31, 2013
SEGMENT REPORTING  
Summary of segment information

 

 

 
   Year Ended December 31, 2013  
 
   Technology   Bankruptcy
and Settlement
Administration		   Eliminations   Total  
 
   (in thousands)
  

Operating revenues

   $ 284,929   $ 153,761   $ —   $ 438,690  

Intersegment revenue

     384     —     (384 )   —  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Operating revenues including intersegment revenue

     285,313     153,761     (384 )   438,690  

Reimbursable expenses

     2,488     40,905     —     43,393  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Total revenues

     287,801     194,666     (384 )   482,083  

Direct costs, general and administrative costs

     198,462     145,596     (384 )   343,674  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Segment performance measure

   $ 89,339   $ 49,070   $ —   $ 138,409  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
                   


 

 
   Year Ended December 31, 2012  
 
   Technology   Bankruptcy
and Settlement
Administration		   Eliminations   Total  
 
   (in thousands)
  

Operating revenues

   $ 196,959   $ 147,791   $ —   $ 344,750  

Intersegment revenue

     203     —     (203 )   —  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Operating revenues including intersegment revenue

     197,162     147,791     (203 )   344,750  

Reimbursable expenses

     1,546     26,789     —     28,335  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Total revenues

     198,708     174,580     (203 )   373,085  

Direct costs, general and administrative costs

     125,182     122,359     (203 )   247,338  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Segment performance measure

   $ 73,526   $ 52,221   $ —   $ 125,747  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
                   


 

 
   Year Ended December 31, 2011  
 
   Technology   Bankruptcy
and Settlement
Administration		   Eliminations   Total  
 
   (in thousands)
  

Operating revenues

   $ 132,918   $ 128,347   $ —   $ 261,265  

Intersegment revenue

     75     —     (75 )   —  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Operating revenues including intersegment revenue

     132,993     128,347     (75 )   261,265  

Reimbursable expenses

     601     21,460     —     22,061  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Total revenues

     133,594     149,807     (75 )   283,326  

Direct costs, general and administrative costs

     77,606     96,430     (75 )   173,961  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Segment performance measure

   $ 55,988   $ 53,377   $ —   $ 109,365  
                   
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
                   

        
Schedule of reconciliation of segment performance measure to consolidated income before income taxes

 

 
   Year Ended December 31,  
 
   2013   2012   2011  
 
   (in thousands)
  

Segment performance measure

   $ 138,409   $ 125,747   $ 109,365  

Corporate and unallocated expenses

     (47,587 )   (36,021 )   (29,176 )

Share-based compensation expense

     (10,008 )   (6,719 )   (7,369 )

Depreciation and software and leasehold amortization

     (30,971 )   (27,399 )   (23,081 )

Amortization of identifiable intangible assets

     (18,834 )   (26,588 )   (21,323 )

Fair value adjustment to contingent consideration

     (2,580 )   17,188     7,166  

Acquisition related income (expense)

     —     200     (7,681 )

Intangible asset impairment expense

     —     (1,777 )   (1,278 )

Other operating income

     791     20     —  
               
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Consolidated income from operations

     29,220     44,651     26,623  

Interest expense, net

     (12,115 )   (9,245 )   (5,716 )
               
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Income before income taxes

   $ 17,105   $ 35,406   $ 20,907  
               
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
               

        
Schedule of total assets by segment

 

 
   December 31,
2013		   December 31,
2012		  
 
   (in thousands)
  

Assets

              

Technology

   $ 369,135   $ 335,051  

Bankruptcy and Settlement Administration

     281,073     296,811  

Corporate and unallocated

     97,573     22,854  
           
​ ​ ​ ​ ​ ​ ​ ​

Total consolidated assets

   $ 747,781   $ 654,716  
           
​ ​ ​ ​ ​ ​ ​ ​
​ ​ ​ ​ ​ ​ ​ ​
           

        
Schedule of capital expenditures (including software development costs and non-cash expenditures) by segment

Following are capital expenditures (including software development costs and non-cash expenditures) by segment:

 
   Year Ended December 31,  
 
   2013   2012   2011  
 
   (in thousands)
  

Capital Expenditures

                    

Technology

   $ 22,234   $ 14,153   $ 18,731  

Bankruptcy and Settlement Administration

     3,161     4,010     4,387  

Corporate and unallocated

     15,312     4,391     7,117  
               
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Total consolidated capital expenditures

   $ 40,707   $ 22,554   $ 30,235  
               
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
               

        
Schedule of revenue, determined by the location providing the services, by geographical area

 

 
   Year Ended December 31,  
 
   2013   2012   2011  
 
   (in thousands)
  

Revenue

                    

United States

   $ 431,615   $ 346,454   $ 261,864  

Other countries

     50,468     26,631     21,462  
               
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

Total

   $ 482,083   $ 373,085   $ 283,326  
               
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​
               

        
Schedule of long-lived assets, excluding intangible assets, by geographical area

 

 
   December 31,
2013		   December 31,
2012		  
 
   (in thousands)
  

Long-lived assets

              

United States

   $ 84,384   $ 61,550  

Other countries

     3,935     1,907  
           
​ ​ ​ ​ ​ ​ ​ ​

Total

   $ 88,319   $ 63,457  
           
​ ​ ​ ​ ​ ​ ​ ​
​ ​ ​ ​ ​ ​ ​ ​