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RECLASSIFICATIONS
12 Months Ended
Mar. 31, 2019
Accounting Changes and Error Corrections [Abstract]  
RECLASSIFICATIONS
RECLASSIFICATIONS
The Company reclassified certain expenses on its Consolidated Statement of Operations effective for the fourth quarter of fiscal 2019. These expenses are related to servicing our customers, and include customer deployment, technical support, professional services and other costs, which have been reclassified from Sales & Marketing expense to Cost of Revenues, Research & Development expenses or General & Administrative expenses.

The Company believes these classifications provide additional clarity and insights into the Company’s go-to-market, demand generation and sales execution activities, and how the total Sales & Marketing spend drives revenue generation, in light of the recent strategic and organizational changes impacting the Company’s channel, marketing and support activities.

The reclassifications did not have any impact to the consolidated operating income (loss), net income (loss) or cash flows.

The revised Consolidated Statements of Operations three month periods ended June 30, 2016, 2017 and 2018, September 30, 2016, 2017 and 2018, December 31, 2016, 2017, and 2018, and March 31, 2017, 2018, and 2019 and for the twelve month periods ended March 31, 2017, 2018, and 2019 are as follows (in thousands):

 
 
 
 
 
 
 
 
 
Twelve Months
 
Three Months Ended (unaudited)
 
Ended
 
June 30,
 
September 30,
 
December 31,
 
March 31,
 
March 31,
 
2016
 
2016
 
2016
 
2017
 
2017
Pre-Reclassification
 
 
 
 
 
 
 
 
 
Total revenues
$
60,041

 
$
63,183

 
$
63,676

 
$
66,489

 
$
253,388

Cost of service revenue
10,235

 
10,837

 
10,526

 
10,803

 
42,400

Cost of product revenue
5,505

 
5,782

 
4,240

 
4,187

 
19,714

Research and development
6,710

 
6,505

 
7,094

 
7,142

 
27,452

Sales and marketing
31,691

 
33,691

 
35,667

 
38,228

 
139,277

General and administrative
6,801

 
6,747

 
7,852

 
9,814

 
31,214

Loss from operations
$
(901
)
 
$
(379
)
 
$
(1,703
)
 
$
(3,685
)
 
$
(6,669
)
 
 
 
 
 
 
 
 
 
 
Reclassifications
 
 
 
 
 
 
 
 
 
Total revenues
$

 
$

 
$

 
$

 
$

Cost of service revenue
7,466

 
6,675

 
6,759

 
7,276

 
28,176

Cost of product revenue

 

 

 

 

Research and development
471

 
330

 
368

 
378

 
1,547

Sales and marketing
(10,247
)
 
(9,363
)
 
(9,897
)
 
(10,877
)
 
(40,384
)
General and administrative
2,310

 
2,358

 
2,770

 
3,223

 
10,661

Loss from operations
$

 
$

 
$

 
$

 
$

 
 
 
 
 
 
 
 
 
 
Post-Reclassification
 
 
 
 
 
 
 
 
 
Total revenues
$
60,041

 
$
63,183

 
$
63,676

 
$
66,489

 
$
253,388

Cost of service revenue
17,701

 
17,512

 
17,285

 
18,079

 
70,576

Cost of product revenue
5,505

 
5,782

 
4,240

 
4,187

 
19,714

Research and development
7,181

 
6,835

 
7,462

 
7,520

 
28,999

Sales and marketing
21,444

 
24,328

 
25,770

 
27,351

 
98,893

General and administrative
9,111

 
9,105

 
10,622

 
13,037

 
41,875

Loss from operations
$
(901
)
 
$
(379
)
 
$
(1,703
)
 
$
(3,685
)
 
$
(6,669
)
 
 
 
 
 
 
 
 
 
Twelve Months
 
Three Months Ended (unaudited)
 
Ended
 
June 30,
 
September 30,
 
December 31,
 
March 31,
 
March 31,
 
2017
 
2017
 
2017
 
2018
 
2018
Pre-Reclassification
 
 
 
 
 
 
 
 
 
Total revenues
$
69,098

 
$
72,483

 
$
75,575

 
$
79,344

 
$
296,500

Cost of service revenue
11,662

 
12,757

 
12,318

 
13,952

 
50,689

Cost of product revenue
4,884

 
5,098

 
4,675

 
5,826

 
20,482

Research and development
7,943

 
8,311

 
8,527

 
10,016

 
34,797

Sales and marketing
41,110

 
41,163

 
48,830

 
52,940

 
184,044

General and administrative
8,956

 
9,616

 
10,003

 
10,340

 
38,915

Impairment of goodwill, intangible assets, and equipment

 

 
9,469

 

 
9,469

Loss from operations
$
(5,457
)
 
$
(4,462
)
 
$
(18,247
)
 
$
(13,730
)
 
$
(41,896
)
 
 
 
 
 
 
 
 
 
 
Reclassifications
 
 
 
 
 
 
 
 
 
Total revenues
$

 
$

 
$

 
$

 
$

Cost of service revenue
8,497

 
8,591

 
8,586

 
9,881

 
35,555

Cost of product revenue

 

 

 

 

Research and development
418

 
403

 
376

 
411

 
1,608

Sales and marketing
(12,650
)
 
(12,483
)
 
(12,448
)
 
(12,518
)
 
(50,099
)
General and administrative
3,735

 
3,489

 
3,486

 
2,226

 
12,936

Loss from operations
$

 
$

 
$

 
$

 
$

 
 
 
 
 
 
 
 
 
 
Post-Reclassification
 
 
 
 
 
 
 
 
 
Total revenues
$
69,098

 
$
72,483

 
$
75,575

 
$
79,344

 
$
296,500

Cost of service revenue
20,159

 
21,348

 
20,904

 
23,833

 
86,244

Cost of product revenue
4,884

 
5,098

 
4,675

 
5,826

 
20,482

Research and development
8,361

 
8,714

 
8,903

 
10,427

 
36,405

Sales and marketing
28,460

 
28,680

 
36,382

 
40,422

 
133,945

General and administrative
12,691

 
13,105

 
13,489

 
12,566

 
51,851

Impairment of goodwill, intangible assets, and equipment

 

 
9,469

 

 
9,469

Loss from operations
$
(5,457
)
 
$
(4,462
)
 
$
(18,247
)
 
$
(13,730
)
 
$
(41,896
)
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended (unaudited)
 
Twelve Months
 
As Previously Reported
 
 
 
Ended
 
June 30,
 
September 30,
 
December 31,
 
March 31,
 
March 31,
 
2018
 
2018
 
2018
 
2019
 
2019
Pre-Reclassification
 
 
 
 
 
 
 
 
 
Total revenues
$
83,225

 
$
85,682

 
$
89,912

 
$
93,767

 
$
352,586

Cost of service revenue
15,079

 
15,866

 
17,043

 
17,672

 
65,660

Cost of product revenue
6,281

 
5,397

 
5,318

 
5,784

 
22,780

Research and development
13,110

 
13,933

 
16,876

 
17,815

 
61,734

Sales and marketing
53,305

 
55,930

 
60,717

 
64,610

 
234,562

General and administrative
11,433

 
16,543

 
14,196

 
16,666

 
58,838

Loss from operations
$
(15,983
)
 
$
(21,987
)
 
$
(24,238
)
 
$
(28,780
)
 
$
(90,988
)
 
 
 
 
 
 
 
 
 
 
Reclassifications
 
 
 
 
 
 
 
 
 
Total revenues
$

 
$

 
$

 
$

 
$

Cost of service revenue
9,470

 
10,336

 
10,589

 
11,137

 
41,532

Cost of product revenue

 

 

 

 

Research and development
(60
)
 
131

 
10

 
249

 
330

Sales and marketing
(12,810
)
 
(14,250
)
 
(14,441
)
 
(15,085
)
 
(56,586
)
General and administrative
3,400

 
3,783

 
3,842

 
3,699

 
14,724

Loss from operations
$

 
$

 
$

 
$

 
$

 
 
 
 
 
 
 
 
 
 
Post-Reclassification
 
 
 
 
 
 
 
 
 
Total revenues
$
83,225

 
$
85,682

 
$
89,912

 
$
93,767

 
$
352,586

Cost of service revenue
24,549

 
26,202

 
27,632

 
28,809

 
107,192

Cost of product revenue
6,281

 
5,397

 
5,318

 
5,784

 
22,780

Research and development
13,050

 
14,064

 
16,886

 
18,064

 
62,063

Sales and marketing
40,495

 
41,680

 
46,276

 
49,525

 
177,976

General and administrative
14,833

 
20,326

 
18,038

 
20,365

 
73,563

Loss from operations
$
(15,983
)
 
$
(21,987
)
 
$
(24,238
)
 
$
(28,780
)
 
$
(90,988
)